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The Sylvia Manor

NS Ocana Building 2 | San Juan Street, Bacolod, Negros Occidental 6200, Philippines
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51 Reviews from our TripAdvisor Community

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Traveler rating
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    20
    8
    3
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (13)
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Dubai
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 26, 2015

I seldom write reviews but i had to review this hotel. Stayed here in July 2013. Frankly, i don't know the hotel's rating or age. We just showed up (a family of three) and got a room with a twin and a single. I told my wife this is a five star experience. Looked like a new place or else... More 

Was this review helpful? Yes 1
Quezon City, Philippines
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed February 6, 2014

I stayed here twice already andon both counts, I am satisfied with the experience. It is a decent hotel and very near SM Bacolod. The staff were very nice and very helpful in answering my queries and assisted us in getting a cab going to the airport. I even recommended TSM to my mom's friends when they visited Bacolod and... More 

Was this review helpful? Yes 1
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 21, 2013 via mobile

what makes a hotel - good service and great warm staff. They have made my stay very pleasant. the staff take an extra mile to serve. I left my wallet in the room, the money was intact. the locations is good, near SM. but hotel is old and needs updating to make its price comparable (although I got a discounted... More 

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Sagay City, Philippines
Level Contributor
116 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
2 of 5 stars Reviewed December 9, 2013

I have to mention our experience with the unlocked door because until now I couldn't get over why it was opened. Nothing was stolen from our room so this remains a mystery to me. At about 10pm on the night of our stay, we had to go out to buy food because room service wasn't available. There was a convenience... More 

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Cebu City, Philippines
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 18, 2013

My first hotel experience is at The Sylvia Manor and it was satisfying because I have nothing to compare it to at that time. One thing I know for sure is that TSM values their customers although this is not consistent for the last times I've came here. Room is great with 2 beds, spacious, complete amenities, free WiFi, buffet... More 

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Cagayan de Oro, Philippines
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 27, 2013

The Sylvia Manor is a convenient location for travelers who wish to immerse in the local life of Bacolod City . It's very near the reclamation area where you can find the sprawling SM City Bacolod and Manokan Country where you can find rows of restaurants serving chicken inasal ( go to Aida's for the best inasal ) . The... More 

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Luzon, Philippines
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed June 24, 2013 via mobile

This is my 1st time to stay in a 3 star hotel. Hubby and I stayed there last March for a 4days and 3 nights vacation in Bacolod. We chose it because of its location. It's near in Sm and you can easily get in/out of the town because local transportations are everywhere.Don't expect much from the rooms.You get what... More 

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Baguio, Philippines
Level Contributor
235 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 497 helpful votes
4 of 5 stars Reviewed March 12, 2013

All in all, Sylvia Manor was an excellent choice for us. We had come to witness the Masskara festival, and hence wanted a place close to the festivities. Pro - location - Sylvia Manor is really close to everything - to watch the parade, we just walked 4 mintues along San Sebastian street and arrived at Araneta avenue, where we... More 

Was this review helpful? Yes 1
Ozamiz City, Philippines
Level Contributor
53 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed November 2, 2012 via mobile

My wife and I stayed here during our short trip to Bacolod. The location was good as it is in the city center and near the SM Mall. The staff werevery helpful in assisting us with our bags and arranging our transfer to the airport. Breakfast had only a few selections but tastes good. Rooms were a bit dated and... More 

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Manila, Philippines
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 1, 2012

The staff were all very friendly and accommodating: from the concierge, to the receptionist, the floor housekeepers, and the waiters at the coffee shop. The room we occupied was big and clean. There was free Internet with fast connection. The beds inside our room were good. Wish list: free coffee, better soap, better shampoo and conditioner, and bigger TV set.... More 

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Amenities