I have travelled extensively to ALL countries around Asia, America, New Zealand, Canada and many cities within Australia. I have never experienced or been treated by poor deceitful & Unprofessional Hotel Management, who in my view lacks knowledge in CUSTOMER SERVICE.
On arrival at Bacolod Airport on the 26th November we were greeted by the Hotel driver and taken to...
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We would like to express our sincerest apology for the inconvenient we had caused during your stay. The Management is resulting this issue to make sure that this will never happen again. We extend our gratitude for bringing this matter to our attention and this will help us in providing you and all of our guest better service you deserve....
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