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MO2 Westown Hotel-Mandalagan

Lacson- Mandalagan Street, Bacolod, Negros Occidental, Philippines
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1 room 1 adult
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MO2 Westown Hotel-Mandalagan
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42 Reviews from our TripAdvisor Community

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Okinawa, Japan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

When we arrived they convinced us to pay extra for a suite. When we went into the suite, nothing worked! The fountain at the entrance was broken. The cable TV was out. The wifi was out. The toilet wouldn't flush and the mini-fridge was hot and wouldn't stay running. The Jacuzzi tub smelled awful and was dirty. I doubt it... More 

Helpful?
1 Thank Jim A
Amsterdam, Noord-Holland, Netherlands
1 review
1 of 5 stars Reviewed October 7, 2015

There is a bar right next to the hotel, virtually in the hotel which plays extremely loud music until 2am every night. The beat of the music is very audible in the room. I complained twice to the reception but to no effect. It is so bad that I do not want to stay here one more night. The hotel... More 

Helpful?
Thank Jacqueline E
Cebu, Phils.
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 1, 2015

I have been here quite a few times , and always on the ground floor. The hotel is two stories. My room was spacious with a view of the road. The road is the same access as the neighboring school. In all my stays I have never encountered traffic from students coming and going. The room was spacious and bathroom... More 

Helpful?
Thank BeachmomCebu
Taguig City, Philippines
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 22, 2015

I went to bacolod with my family to witness the colorful of MassKara festival...We joined the fullness of hapiness and the beat of music at the street, i love seeing the troops dancing with their colorful costumes....all programs and event are very exciting, they have lot of activities to have fun..I really loved bacolod and Im proud to say I... More 

Helpful?
Thank Pango B
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 12, 2015 via mobile

We had a nice experience in this hotel. The staff were friendly and courteous. It was early in the morning when we arrived with not enough sleep and no reservation in this hotel, we hax no problem at all checking in the staff, were polite and friendly. We immediately get our room it was clean, they have a mini refrigerator,... More 

Helpful?
2 Thank Maelyne J
Singapore, Singapore
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 16, 2014 via mobile

I stayed there last October 7-9 2014 and this hotel never fail to impress. Service quality is getting there. There one lady in the reception who check-in I couldn't remember whats her name. And one porter who btw even though i declined his offer to help me with my luggage still he assist without saying. Housekeeping staff are very friendly... More 

Helpful?
2 Thank havefaith2him
Washington DC, District of Columbia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 20, 2014 via mobile

I'm from bacolod and I know bacolod. Location is great except there is this club named 'mo2 Ice' right beside it which i know so far, that they have common owner as the hotel. Which didn't bother me, but on friday and saturday night your way back to hotel could be crowded. Surprisingly, quite. (the fact that it's right beside... More 

Helpful?
3 Thank Yez22
Singapore, Singapore
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 30, 2014 via mobile

I stayed in this hotel twice when I was in Bacolod. As this hotel give me the first impression how the room look like. It's very classy as if your living in your bedroom. Though it's not modernized yet but this hotel can be a topnotched hotel in Bacolod they just need to improved their facilities and trained the staff... More 

Helpful?
2 Thank havefaith2him
Sydney, Australia
Level Contributor
101 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed February 27, 2014

A good place to stay, and quiet, as it was set back from the noisy main road. One thing that was unusual was the fact that there were coffee cups in the room, but no kettle and no coffee or tea provided. Otherwise the only issue was the fact that a 20% seniors discount was agreed to when we checked... More 

Helpful?
1 Thank MrDestiny
Muntinlupa, Philippines
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 13, 2014

I love almost everything in this hotel except Customer Service. CS sucks BIG TIME. I'm a traveller as part of my job and most hotels give something extra for regular guest but this one ZERO...NADAH...You are treated like you are just among their walk-in guests. So disappointed..after staying here in and out almost every week for the past month they... More 

Helpful?
3 Thank sniper1978
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