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All 29 Bacolod hotels

MO2 Westown Hotel-Mandalagan

Lacson- Mandalagan Street, Bacolod, Philippines
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MO2 Westown Hotel-Mandalagan
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Ranked #10 of 29 hotels in Bacolod
A recent review
4 of 5 stars Reviewed February 27, 2014
MrDestiny Sydney, Australia
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  • Reviews (34)
  • Photos (27)
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34 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
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English first
Sydney, Australia
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 27, 2014

A good place to stay, and quiet, as it was set back from the noisy main road. One thing that was unusual was the fact that there were coffee cups in the room, but no kettle and no coffee or tea provided. Otherwise the only issue was the fact that a 20% seniors discount was agreed to when we checked... More

Was this review helpful? Yes 1
Muntinlupa, Philippines
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 13, 2014 via mobile

I love almost everything in this hotel except Customer Service. CS sucks BIG TIME. I'm a traveller as part of my job and most hotels give something extra for regular guest but this one ZERO...NADAH...You are treated like you are just among their walk-in guests. So disappointed..after staying here in and out almost every week for the past month they... More

Was this review helpful? Yes 2
Siquijor Island, Philippines
16 reviews 16 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 27, 2014

From afar, it may look intimidating and expensive but it was not. It had a big lobby with big comfortable seats with free wifi, too. It had a wide staircase to the second floor which I loved--old wood flooring. The front desk attendant was accommodating and efficient in checking me in, the promo rate was a plus, too. The room... More

Was this review helpful? Yes 1
Manila, Philippines
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 4, 2013

Outstanding value and amenities. However the laziest staff i have encountered anywhere in the world. the desk don't know or care what's happening in the hotel so they give incorrect information. the bar is totally run to entertain the staff that work there they don't encourage business the coffee lounge staff don't clean up and don't want to serve you... More

Was this review helpful? Yes 3
girlnextdoor21, General Manager at MO2 Westown Hotel-Mandalagan, responded to this review

We are so sorry for the unpleasant experiences you had on our very accommodating and service friendly hotel. With your feedback we will be able to improve our customer service to our guest. In addition to our always ready to lend a hand staffs who sometimes missed and overlook their job. We have already implemented some duly actions and bring... More

Sagay City, Philippines
Top Contributor
89 reviews 89 reviews
37 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed May 21, 2013

The staff members were very polite. A bellhop accompanied me to my room without me requesting for it. It was Sunday so I would assume it was the reason why there was not a lot of activity in the hotel. Even with a club right beside, there was no one in the hotel at night except the staff and me.... More

Was this review helpful? Yes 2
Steelville, Missouri
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 9, 2013

good value for the price. Large room with a fridge. The aircon worked well and was more than large enough for the room. The check in and check out was handled professionally and very quick. I found the service to be excellent. It is just a couple of blocks away from a large mall as well. Staying on the 2nd... More

Was this review helpful? Yes 7
Cebu City, Philippines
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed April 9, 2013

1400 pesos for two in a standard room with aircon,wi fi, hot water, tv and fridge, Great customer service, I think this is a great hotel at a great price, It has all I need and is clean and in a great location near SM mall. Easy to catch the shuttle to the airport from SM. I highly recommend and... More

Was this review helpful? Yes 3
Santa Rosa, California
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 18, 2013

stay in this place every April of every year when we come home for vacation. The place is nice and clean and the stuff are all very helpful, friendly and courteous. The location is nice co'z it's in a middle of everything and the rates are very affordable.

Was this review helpful? Yes 4
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 17, 2013

In no less than 5 minutes I was able to check in. The staff were courteous, friendly and helpful. Upon checking my room I was surprised that they gave me a better rate. The location is just near to sm city Bacolod and the central market and if you're going to Iloilo, bredco is just 5 mins away from the... More

Was this review helpful? Yes 2
Melbourne, Australia
Top Contributor
1,128 reviews 1,128 reviews
293 hotel reviews
2,631 helpful votes 2,631 helpful votes
4 of 5 stars Reviewed March 12, 2013

The hotel staff were not particularly fast at checking m in but on the plus side did not demand a security deposit as seems common a practice at many hotels now. The room was roomy and had a queen and.a single abed, along with a bedside table on each side, a rather large alarm clock and a bedside lighting. Strangely... More

Was this review helpful? Yes 1
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Additional Information about MO2 Westown Hotel-Mandalagan

Address: Lacson- Mandalagan Street, Bacolod, Philippines
Location: Philippines > Visayas > Negros Island > Bacolod
Price Range (Based on Average Rates): $
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Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Airport Transportation
Official Description (provided by the hotel)
We have 3 branches of mo2 Westown . We have 2 hotels in Bacolod and 1 in Iloilo. Our Bacolod branch are the San Juan branch which is near the Sm city and the other is Mandalagan Branch near Robinsons Mall. Both branches are accessible to the mall. ... more   less 
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