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The Sugarland Hotel

Araneta St. Singcang, Bacolod, Negros Occidental 6100, Philippines
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The Sugarland Hotel
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The Sugarland Hotel
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45 reviews from our community

Traveler rating
    5
    25
    11
    3
    1
See reviews for
15
7
2
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (45)
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Makati, Philippines
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

CUSTOMER SERVICE-We are about to leave the hotel already when a receptionist by the name of "Daniel" stopped us allegedly because we have not yet settled our bill. I told him that we availed of Filipiniana Tours and have paid everything already. He was insistent that there was no payment and SHOUTED at me to call the agency. Is it... More 

Was this review helpful? Yes 1
Boracay, Philippines
Top Contributor
82 reviews 82 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 14, 2015

We had a great stay at Sugarland Hotel in Bacolod City, Philippines. The front desk ladies are very nice, especially Angel. She is such a sweetheart. The hotel staffs are very friendly and accommodating. The breakfast buffet is delicious. My husband did enjoy his first time in the City of Smiles. Though I lost my favorite pink shoes there, I... More 

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Senior Contributor
27 reviews 27 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 6, 2015

I always stay here whenever I am in Bacolod city. Plus: good food! , comfy beds, beautiful front desk ladies, good housekeeping and resto service. Minus: small bathroom, toilet is kind of cramped between the sink and shower. Kind of far from the city center. Loud music when there are parties at the poolside ( always check if there are... More 

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Paranaque, Manila
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 13, 2014

Our Family had our reunion set in this hotel so they gave us a good group rate and we decided to stay in this hotel. From our previous family reunion four years back I wasnt expecting much from hotels from Bacolod. But it came a pleasant surprise and made us glad we decided to stay in this hotel. Notable things:... More 

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Japan
1 review
3 of 5 stars Reviewed December 3, 2014

A week ago I booked with this Hotel, took an early flight to Bacolod from Manila. Got to the Hotel at around 9am. Checked in, willing to pay for the 600 early check-in fee..only to find out that there were no standard rooms available at the moment. Stayed at the Hotel Lobby for 3 hours waiting for my room. Dismayed,... More 

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Manila, Philippines
Top Contributor
74 reviews 74 reviews
71 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed December 1, 2014

Above average hotel in bacolod. Very clean and comfortable. Friendly staff. the wifi was always disconnecting though but fast when you're connected. the breakfast was not good but filling. I think we went to breakfast a little too late (around 9AM). they were not refilling some of the food anymore and some are cold. But i think if they wanted... More 

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Manila
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed October 21, 2014

I was not expecting much from Sugarland Hotel since I have not heard anybody say nice thing about it. Come to think of it, I have also not heard anybody say anything not nice about it. In short, it does not come up in the conversation as a place to stay or as a place to avoid in Bacolod City.... More 

Was this review helpful? Yes 1
Hawaii, Honolulu, USA
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 20, 2014

I was there for the wedding of my cousin and stayed in the suite there, wow very roomy and nice. Since I had the biggest room it was also used for photo shoots for the wedding but it was okay as I aways out. One thing it was near to all the shopping areas there. An a good Restaurant, Aboys... More 

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Dubai, United Arab Emirates
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed August 12, 2014

I couldn't stop raving about Sugarland hotel's food, and our guests too, in the event we had by their poolside. We were all very impressed. And not just the food, the service was excellent too. The staff were very polite and helpful. I especially love how they refurbished the hotel, the decors/details gave it a character. Overall, amazing!

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San Salvador, El Salvador
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 3, 2014

I love the feeling and relaxed energy of this property, from the moment you get to your room the peaceful environment its an invitation for relax. I enjoyed spending some time by the pool just reading a book, the price-quality relation is excellent!

Was this review helpful? Yes 1
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