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The Sugarland Hotel

Araneta St. Singcang, Bacolod, Negros Occidental 6100, Philippines
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51 Reviews from our TripAdvisor Community

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Traveler rating
    6
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    11
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18
7
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18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Makati, Philippines
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 1 night to prepare for our friend's 18th birthday party. Room rate is affordable at 1,600nett/night for 2 w/ bfast. Stayed in a twin bed standard room. Front office staff made sure we were attended to. We requested for early check-in and our request was granted. Also to have our bfast packed coz we have to catch our... More 

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Davao City, Philippines
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 18, 2015 via mobile

We stayed here for the 2nd Ceres cup and found their superior deluxe room very clean and comfortable. The food selection was quite delicious and room service was something we could look forward too at the end of the tiring day at the field. They were also accommodating enough to allow us to pack the free breakfast since we had... More 

Was this review helpful? Yes 2
Metro Manila, Philippines
1 review
4 of 5 stars Reviewed May 8, 2015

I work for a BPO, I really do not mind the comments (positive and negative). Been here several times. It was one time when this Hotel got fully-booked last April 22 and my office offered me to stay somewhere else and i said NO. This is the only Hotel that i will be staying when in Bacolod. From the drivers... More 

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Baguio, Philippines
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed April 28, 2015

We stayed in Bacolod this april while attending the convention.The room is just fair enough for us as Asians .We stayed at the 2nd floor.The room given to us is fronting the main street and it has a veranda. It is equipped with a flat screen TV .ref and cool aircon. The water heater is not working and the cover... More 

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Cebu City, Philippines
1 review
4 of 5 stars Reviewed April 16, 2015

contrary to what others are claiming. i travel coz my work calls for it. to cut everything short, receptionists in other hotels are really good but here, they are amazing!!.. fluency, consistency and professionalism is close to excellent :) i love it here and i cant to be back anytime soon :)

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Metro Manila, Philippines
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 15, 2015

My job requires me to always travel to Bacolod. I normally go to Bacolod at least 4-5 times every year for the past 5 years and I have always chosen Sugarland for my stay there. I love how cozy their rooms are. They're not big but then I always get a good night's sleep when I'm there. Breakfast buffet is... More 

Was this review helpful? Yes 1
Makati, Philippines
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 3, 2015

CUSTOMER SERVICE-We are about to leave the hotel already when a receptionist by the name of "Daniel" stopped us allegedly because we have not yet settled our bill. I told him that we availed of Filipiniana Tours and have paid everything already. He was insistent that there was no payment and SHOUTED at me to call the agency. Is it... More 

Was this review helpful? Yes 2

Travelers are raving about these Bacolod hotels

Boracay, Philippines
Level Contributor
84 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed January 14, 2015

We had a great stay at Sugarland Hotel in Bacolod City, Philippines. The front desk ladies are very nice, especially Angel. She is such a sweetheart. The hotel staffs are very friendly and accommodating. The breakfast buffet is delicious. My husband did enjoy his first time in the City of Smiles. Though I lost my favorite pink shoes there, I... More 

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Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed January 6, 2015

I always stay here whenever I am in Bacolod city. Plus: good food! , comfy beds, beautiful front desk ladies, good housekeeping and resto service. Minus: small bathroom, toilet is kind of cramped between the sink and shower. Kind of far from the city center. Loud music when there are parties at the poolside ( always check if there are... More 

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Paranaque, Manila
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed December 13, 2014

Our Family had our reunion set in this hotel so they gave us a good group rate and we decided to stay in this hotel. From our previous family reunion four years back I wasnt expecting much from hotels from Bacolod. But it came a pleasant surprise and made us glad we decided to stay in this hotel. Notable things:... More 

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