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The Sugarland Hotel

Araneta St. Singcang, Bacolod, Negros Occidental 6100, Philippines
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The Sugarland Hotel
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The Sugarland Hotel
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50 reviews from our community

Traveler rating
    6
    29
    11
    3
    1
See reviews for
16
7
2
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Davao City, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for the 2nd Ceres cup and found their superior deluxe room very clean and comfortable. The food selection was quite delicious and room service was something we could look forward too at the end of the tiring day at the field. They were also accommodating enough to allow us to pack the free breakfast since we had... More 

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Metro Manila, Philippines
1 review
4 of 5 stars Reviewed 2 weeks ago

I work for a BPO, I really do not mind the comments (positive and negative). Been here several times. It was one time when this Hotel got fully-booked last April 22 and my office offered me to stay somewhere else and i said NO. This is the only Hotel that i will be staying when in Bacolod. From the drivers... More 

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Baguio, Philippines
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in Bacolod this april while attending the convention.The room is just fair enough for us as Asians .We stayed at the 2nd floor.The room given to us is fronting the main street and it has a veranda. It is equipped with a flat screen TV .ref and cool aircon. The water heater is not working and the cover... More 

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Cebu City, Philippines
1 review
4 of 5 stars Reviewed April 16, 2015

contrary to what others are claiming. i travel coz my work calls for it. to cut everything short, receptionists in other hotels are really good but here, they are amazing!!.. fluency, consistency and professionalism is close to excellent :) i love it here and i cant to be back anytime soon :)

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Metro Manila, Philippines
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 15, 2015

My job requires me to always travel to Bacolod. I normally go to Bacolod at least 4-5 times every year for the past 5 years and I have always chosen Sugarland for my stay there. I love how cozy their rooms are. They're not big but then I always get a good night's sleep when I'm there. Breakfast buffet is... More 

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Makati, Philippines
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 3, 2015

CUSTOMER SERVICE-We are about to leave the hotel already when a receptionist by the name of "Daniel" stopped us allegedly because we have not yet settled our bill. I told him that we availed of Filipiniana Tours and have paid everything already. He was insistent that there was no payment and SHOUTED at me to call the agency. Is it... More 

Was this review helpful? Yes 2

Travelers are raving about these Bacolod hotels

Boracay, Philippines
Top Contributor
84 reviews 84 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 14, 2015

We had a great stay at Sugarland Hotel in Bacolod City, Philippines. The front desk ladies are very nice, especially Angel. She is such a sweetheart. The hotel staffs are very friendly and accommodating. The breakfast buffet is delicious. My husband did enjoy his first time in the City of Smiles. Though I lost my favorite pink shoes there, I... More 

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Senior Contributor
33 reviews 33 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 6, 2015

I always stay here whenever I am in Bacolod city. Plus: good food! , comfy beds, beautiful front desk ladies, good housekeeping and resto service. Minus: small bathroom, toilet is kind of cramped between the sink and shower. Kind of far from the city center. Loud music when there are parties at the poolside ( always check if there are... More 

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Paranaque, Manila
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 13, 2014

Our Family had our reunion set in this hotel so they gave us a good group rate and we decided to stay in this hotel. From our previous family reunion four years back I wasnt expecting much from hotels from Bacolod. But it came a pleasant surprise and made us glad we decided to stay in this hotel. Notable things:... More 

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Japan
1 review
3 of 5 stars Reviewed December 3, 2014

A week ago I booked with this Hotel, took an early flight to Bacolod from Manila. Got to the Hotel at around 9am. Checked in, willing to pay for the 600 early check-in fee..only to find out that there were no standard rooms available at the moment. Stayed at the Hotel Lobby for 3 hours waiting for my room. Dismayed,... More 

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