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Plantation Bay Resort And Spa

5.0 of 5 Marigondon, Lapu Lapu 6015, Philippines
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Plantation Bay Resort And Spa
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Plantation Bay Resort And Spa
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874 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Needless to say, we chose PB to be our wedding venue as it is where we met. The spot we picked for our ceremony was just perfect for a small number of guests and the place is just picturesque and magical. Smooth check-in. Special thanks to the butler service for the amazing romantic set-up surprise on our wedding night and... More

Was this review helpful? Yes
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear PhOzlove, All our staff, especially Jid and Paige were delighted to help make your wedding and stay a memorable one and we're happy to know that you appreciated our efforts and everyone from your group had a wonderful time. Thanks for the kind sentiments, especially for the high praise for our food and ambience. We wish the new couple... More

Chiang Mai Province, Thailand
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is just a wonderful and perfect place to stay with friends and family. The pool is fantastic. Rooms are wide and so clean. We really enjoyed our 3-day stay. They have also have a lot of activities to offer for which we enjoyed so much! The place is perfect for relaxing and was just what we needed. We will... More

Was this review helpful? Yes
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear Tse H, We're happy that you found Plantation Bay ideal for a get-together with family and friends, and that you appreciated our various leisure activities and swimming facilities. Thanks for the kind review. We look forward to seeing you again in the near future! Sincerely, Nenette G. Castillon General Manager More

Singapore
Top Contributor
66 reviews 66 reviews
31 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 1 week ago

I read the negative reviews, read between the lines of the other reviews and came in here prepared to have some challenges and issues. I highly recommend you read the negative reviews as well, as recent hotel management does not hold back defending their property and it can be a bit humorous. My visit started out living down to those... More

Was this review helpful? Yes 1
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear Jasher0, We're very pleased to learn that, as a hotel executive who has been all around the world, you and your extremely well-traveled family enjoyed your stay so much that you plan to return. Thanks for recounting the many ways to have fun in our resort. It is nice to know that you made the most of your 4-day... More

Makati, Philippines
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

In sum, it was still a charmingly designed getaway. But, management lacks attention to the details that make it special, as well as a few other major (for hoteliers) concerns. Flew in for a 3-night getaway with my hubby, to get away from city stress. Having been to Cebu many times before. we were looking to merely lay around lazily,... More

Was this review helpful? Yes
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear MariK522, Thank you for the well-meant review and for the kind comments about out room, service, and ambience. We apologize for our shortcomings and have already addressed your concerns when you informed our Front Desk staff at check-out. We would take exception, however, to your remark about our water quality. To the best of our knowledge, all Mactan resorts... More

Dearborn, Michigan
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an incredible place to stay. Very romantic and peaceful. The room we had was fantastic! It looked like a commercial for the top stays in the world. Everyone was incredibly nice and very accommodating. They had excellent food. We went jetskiing and did not want to leave. This is a must stay.

Was this review helpful? Yes 1
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear HighlyProfessional, Thank you for the glowing review. We are pleased that you found Plantation Bay a world-class luxury resort with fantastic rooms, accommodating service, and excellent food. And a big Thank you! for recommending us among our TripAdvisor readers. We look forward to seeing you again soon. Sincerely, Nenette G. Castillon General Manager More

Paranaque, Philippines
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Talking about what you'll love in a resort, name it and they have it! You will never run out of things to do. Swim, play, bike around, eat or just have some relaxing time, you'll surely enjoy them here. We had an early flight so i was expecting to wait until 3pm to have a room. But as soon as... More

Was this review helpful? Yes 1
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear Nelski0928, Many of our guests are families like yourselves who appreciate our child-friendly facilities and activities. Thank you for commending our service, and for taking the time to share how you love everything that the resort has to offer. The final phase of our renovation is underway and will be completed as scheduled. Both our main freshwater pool and... More

Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went with extended family. Got 3 lagoon side rooms. Travelled with 4 older kids and 2 seniors. I've been to Plantation Bay 4 times since 1997. I must say, they have maintained the place remarkably well. That being said, be prepared for some major renovation work which is ongoing. Construction sounds and workers are plenty during the day but didn't... More

Was this review helpful? Yes 4
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear happyhkmom, It is always a pleasure to welcome you back to Plantation Bay! We are very delighted to learn that, even upon your 4th visit, you still found the resort relaxing and as good as ever. Thanks for highlighting our family-friendly ambience and for specifically mentioning that the best part of your stay has always been our service. We... More

Top Contributor
73 reviews 73 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked an overnight stay for my family (lagoon side room through Agoda and poolside through direct booking) here in Plantation Bay and we had FUN! The resort complex boasts of many pools and saltwater lagoons to wade, swim and relax in. There are a lot of watersports options - we tried the standup paddle and kiddie kayak for my... More

Was this review helpful? Yes 2
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear Tin Q, Thank you for the positive review. We are very pleased to hear that Plantation Bay has become your piece of paradise in Cebu and that everyone in your family enjoyed the variety of activities and facilities we offer. We have passed on to our staff at Palermo Restaurant your comment about our food and our chefs appreciate... More

1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed a night at the resort from Oct 4-5, 2014. My last stay was 3-4 years ago. My son's school family day event was held on the resort and we decided to stay the night before the event. On the event day, it was supposed to end by noon but due to some delay, it ended late. Slightly before... More

Was this review helpful? Yes 8
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear TripAdvisor Reader: The comments made on this review are untrue, or grossly exaggerated. We declined this reviewer's request for late check-out since on October 4 and 5, we were almost full, and as early as 10 AM, have guests waiting to check in. Upset, the couple screamed threats at our staff, who remained polite but firm in requesting them... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This haven is perfect for busy persons who'd like to escape the fast-paced city life. There are pools everywhere, even outside your own room and the resort staff are very helpful and accommodating to our requests/needs. Rooms are spacious and very clean, considering that there are sands everywhere you step. The only downside is the limited choice of food in... More

Was this review helpful? Yes
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear Melissa Villama... C, Plantation Bay is a symphony in water and we are pleased that you and your friends spent your vacation enjoying our lagoons and pools. We're also glad to know that you found our staff helpful and accommodating. We have taken note of your suggestion and will do our best to improve for your next visit. Thanks... More

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Additional Information about Plantation Bay Resort And Spa

Address: Marigondon, Lapu Lapu 6015, Philippines
Location: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Plantation Bay Resort And Spa 5*
Number of rooms: 256
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Also Known As:
Plantation Bay Resort And Hotel Lapu Lapu
Plantation Bay Hotel
Plantation Bay Resort And Spa Cebu Island/Mactan Island

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