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All 27 Lapu Lapu hotels

Shangri-La's Mactan Resort & Spa

5.0 of 5 Hotel   |   Punta Engano Road, Lapu Lapu 6015, Philippines
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Ranked #2 of 27 hotels in Lapu Lapu
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1,300 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (266)
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English first
Hong Kong, China
17 reviews 17 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is about 15mins away from the airport, and we used the airport bus shuttle, which is about 200peso/person. From the minute we arrived, the service has been excellent, even though there were some hiccups to our check-in; we had to wait about 2 hours before we could check in (check-in time 2pm, we checked in after 4pm) However,... More

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17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

I had a high expectation for this hotel for the price they charge and the rate TripAdvisor have. The good: the resort is large. Kids seemed to enjoy the pool. The staff were nice and try to be luxury hotel staff. Complementary wifi. Beach access. The not so good: The resort has the standard luxury hotel format but it lacks... More

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Hong Kong, China
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

That was literally what I experienced when I stayed here for the Easter weekend. I heard that the hotel is kids friendly but it was in my face. Kids were everywhere and so are their toys which includes all sort of inflatables and sand castle building tools. It is really great for families but adults who wants privacy, forget it.... More

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Manila, Philippines
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Resort was great with beautiful beach and clean pools, restaurant choices and activities. Very good service from staff and no problems at all during our stay. We will surely book a trip here again....

Review collected in partnership with shangri-la.com

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Cagayan de Oro, Philippines
17 reviews 17 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent our 19th wedding anniversary here and honestly it was the most enjoyable and memorable wedding anniversary celebration. Upon arrival, we were greeted with smiling and courteous staff. The resort lobby is big, interior design is nice and the rooms are bigger than the other hotels and resorts we have stayed. The place is truly is an ideal place... More

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Busan, South Korea
1 review
5 of 5 stars Reviewed 3 days ago NEW

We chose Shangri-La for its fame and it was the most ultimate decision! We stayed for 3nights and didn't want to leave... The private beach and outdoor pools were amazing so we enjoyed them everyday. Breakfast at Tides was fresh and delicious. Staffs looked happy and friendly all the time. Whenever we asked something, they replied with "Certainly mam". We... More

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Brussels, Belgium
1 review
5 of 5 stars Reviewed 4 days ago NEW

Fantastic stay with the whole family ! Great activities, great fun and delicious food. The room was spacious with a nice terrace. The service is excellent and the people very nice ! I would really recommend this hotel

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Taguig City, Philippines
1 review
3 of 5 stars Reviewed 4 days ago NEW

Stayed at an Ocean Club room first week of April. Since generally reviews are positive, expectations are already high at the onset add to the fact that we planned to have a great time as a family. The amenities excellently delivered. A little downside were experienced in the service. There were inconsistencies on the kind of de luxe service you... More

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Quezon City, Philippines
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Been to Shangri-la Mactan for the nth times now.. Aside from the business trip me and wife loves this place because of its accessibility for us being here in cebu most of the time, we consider cebu as our second province next to our birth place that is why we know this place like the lines in our hands. No... More

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Cebu City, Philippines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I often stay in the Cebu Shangri-la with my young family, and we all absolutely love it each and every time. I've never experienced anything that comes close to this hotel, location, facilities, and service level anywhere in the Philippines, particularly when thinking of the overall family experience for parents and kids. It's a winner & I'll keep coming back... More

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Hotel Summarization (Beta)

What travelers say

  • Ocean wing(14)
  • Adventure Zone(5)
  • Hotel staff(4)
  • Breakfast buffet(3)

Additional Information about Shangri-La's Mactan Resort & Spa

Address: Punta Engano Road, Lapu Lapu 6015, Philippines
Location: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Lapu Lapu
#1 On the Beach Hotel in Lapu Lapu
#1 Luxury Hotel in Lapu Lapu
#1 Business Hotel in Lapu Lapu
#2 Romantic Hotel in Lapu Lapu
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La's Mactan Resort & Spa 5*
Official Description (provided by the hotel):
Tucked in lush tropical landscape and with a crystalline coastline, Shangri-La's Mactan Resort and Spa, Cebu is the premier, award-winning deluxe resort property in the Philippines. It has won acclaim from both domestic and international travelers for its spacious and well-appointed 530 guestrooms and suites, the variety of its dining, entertainment, sports and recreational activities offered in its paradise-like setting and as home to CHI, The Spa at Shangri-La, one of the largest spa villages in Asia.Nestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La's Mactan Resort and Spa, Cebu is the quintessential modern-day paradise. It is an exciting refuge for nature lovers and a favorite among holidaymakers, as it combines rustic surroundings, modern conveniences and genuine Asian hospitality that are distinctly Shangri-La. ... more   less 
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Also Known As:
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri-La`s Mactan Hotel
Shangri-La`s Mactan Resort And Spa
Shangri Las Mactan Hotel
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Lapu
Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island

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