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Crimson Resort and Spa, Mactan

Seascapes Resort Town | Mactan Island, Lapu Lapu 6015, Philippines
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1 room 1 guest
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Crimson Resort and Spa, Mactan
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1,392 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Had a lovely time exploring the Crimson resort with another female friend. We felt entirely safe and enjoyed the pools, spa, and beach side lounging area. Rooms were very clean and had plenty of space. One day, we went on an island hopping and snorkeling tour that was picturesque. The boat staff, guide, and lifeguard were wonderful, providing lots of... More 

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Tokyo Prefecture, Japan
1 review
5 of 5 stars Reviewed yesterday NEW

8月の中旬に3泊4日で滞在しました。 私と主人と3ヶ月の娘を連れて、3人では初海外旅行でした。3ヶ月のベビーと一緒だったので、外に行ってのactivityなどは考えていなかったため、施設内でゆっくり過ごせるクリムゾンリゾートのプールヴィラを予約していきました。お部屋はホテル側の配慮で、食事などが出来るメインの建物の近くにしていただきました。おかげでいつもベビーカーに乗せたまま、すぐにあちこち移動できました。 お部屋はもちろんとてもキレイで清潔感があり、お部屋のプールはベビに水遊びオムツをつけてゆっくり一緒に楽しむことができました。赤ちゃん連れには絶対プール付きのお部屋をおすすめします!私たちはあまり利用しなかったのですが、メインプールも景色がよくて、たくさんの人たちがノビノビ過ごしている感じでした。 いつも、どのスタッフも笑顔で親切に対応してくださり、素晴らしい接客で感動しました。私たちは最終日がかなり早いチェックアウトだったのですが、そのことについてもホテル側が知っていました。ビュッフェの朝食に間に合わないのでルームサービスに変更しましょうと提案してくださったり、チェックアウトを前日にすませてくださいました。わざわざ、お部屋まで来てチェックアウトの手続きをしてくださるサービスぶりに、また訪れたいと思わずにはいられませんでした。 どのレストランもとてもおいしく、ニコニコ笑顔のスタッフの方々の接客は日本人好みだと思います。特にAZUREで食べた夕食は、味ももちろんよかったですし、海を眺めながらのリゾート感たっぷりの時間が最高でした。 SPAも利用しました。SPA専用のジャグジーやプールを独り占めでき、もちろんマッサージもとても気持ちがよかったです。 客層は、日本人と韓国人がほとんどです。ただ日本語を話せるスタッフがいるけれども、常駐はしていないと聞いたので、ある程度の英語力がないと、レストラン内やSPAの予約などスタッフとのコミュニケーションが取りづらいかもしれません。私は日常会話に支障がないほどなら英語ができるので、まったく困ることもなく快適に過ごせました。少しなら英語が大丈夫!という方には絶対おすすめのリゾートです。 Thank you for everything. We had a GREAT summer vacation in your hotel. My baby and I really liked the poor in the room, and enjoyed it a lot. Every employees are so friendly and kindness. Specially, we want to say thank you for madz san, she did many things for us. That... More 

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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel in early August and it was an amazing stay. The rooms were spacious and very clean. The grounds around the resort were beautifully manicured. The only problem is it is quiet a bit out of town. If you want a relaxing holiday and plan to stay around the resort its perfect. There are lots of... More 

Was this review helpful? Yes
James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear Jeanette F, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. My team and I are thrilled to read such a wonderful review. Your excellent comments about the service we provide inspired us... More 

Cebu City, Philippines
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We walked-in to Crimson to relax and just have a cup of coffee. They have Iced and Hot coffee and it only costs P150.00, which I would say more affordable than Starbucks and Coffee Bean because of the very nice sea view. You can indulge with it in their restaurant or if you want to be a bit messy with... More 

Was this review helpful? Yes
James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear CrazyDidz, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am grateful that you have enjoyed your time with us. Heartfelt service is what we always provide at the same time ensuring... More 

Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at Crimson for 4D3N to celebrate my husband's birthday. Overall, I was satisfied with the service. I can feel the staff was ALL trying to serve from their hearts to make our stay enjoyable and memorable. I recommend this hotel to my friends who travel to Cebu. The most memorable and recommended activity was the Spa. We spent... More 

Was this review helpful? Yes
James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear SusannaShu, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am glad to know that you had a wonderful Crimson experience. It is our privilege to have been given the chance to... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Pros: The service was so generous! Everything in the bedroom minibar is free one time and kids under 12 get to eat for free! I was also able to enjoy a free pilates class even though I was the only one! I also loved the luxurious recliners on the cliff and beach, we relaxed and dined in one that had... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear Kayeon S, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am grateful to know that you had a wonderful stay with us. It is our privilege to have been given the... More 

A TripAdvisor Member
5 of 5 stars Reviewed 6 days ago NEW

I was lazing by the poor so lazy but watching the fun everyone was having with Gio, in I jumped. He was AWESOME! such a great enthusiastic employee! Made exercise fun 😀😀😀Gio you rock !!! Ps Crimson resort is amazing. Highly recommend to anyone want a luxurious holiday 😊

Was this review helpful? Yes
James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear Guest, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am grateful that you have enjoyed your time with us. Heartfelt service is what we always provide at the same time ensuring... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

Stayed at Crimson Resort for 2 nights and it was one of the best vacation trips I had. Staffs, amenities and rooms were all fantastic. Hotel staffs were beyond amazing. They were very helpful and kind. They would know your need and serve you in advance. (speical thanks to our room manager Kristal!) Hotels amenities were also very clean and... More 

Was this review helpful? Yes
James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear Kevin K, Thank you for taking the time to share how you enjoyed your vacation at Crimson Resort and Spa Mactan. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am grateful that you have enjoyed your time with us. Heartfelt service is what we always provide at the same time ensuring... More 

Seoul, South Korea
1 review
5 of 5 stars Reviewed 1 week ago

This summer,, i have spent very nice time,, in the crimson resort of Mactan. But, I am sad the pool closed earlier than i expect. Every staffs were very kind and special present from roommade was fantastic. (If you check into the crimson,,you will touched this present..kk) Moreover, breakfast was very tasty and wonderful. (Staffs were made fried eggs immediately... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear wva23k8e, Thank you for taking the time to share how you enjoyed your vacation at Crimson Resort and Spa Mactan. We sincerely value your comments in our continuous effort to provide friendly and efficient service. We’re pleased to know that you enjoyed our facilities and activities and that you found our staff accommodating. I have shared your feedback with... More 

Cebu City, Philippines
1 review
4 of 5 stars Reviewed 1 week ago

Nice location. Azure Bar was great for a night cap and the view was good. Beach shoreline are cleaned often. Resort staff are very respectful and courteous. Me and wife really had a great time. Talked to the life guards and was well trained.

Review collected in partnership with this hotel

Was this review helpful? Yes
James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear josejoyce, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am delighted that you had a great time in our resort. Heartfelt service is what we offer to our guests and I... More 

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