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Crimson Resort and Spa, Mactan

Seascapes Resort Town | Mactan Island, Lapu Lapu 6015, Philippines
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2 people have started booking this hotel
Crimson Resort and Spa, Mactan
Best prices for: 1 room 1 guest
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1,189 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (240)
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1 review
5 of 5 stars Reviewed today NEW

I had the pleasure of taking my family for a vacation to Cebu and am I glad that I chose the Crimson Resort and Spa for our stay. From the time we arrived to the time we left, the service was simply outstanding. every single employee without exception, went out of their way to make our stay memorable. The food... More 

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Gold Coast, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

Loved it. Exceptional service and a beautiful resort. Can't wait to go back! Best bit was driving to my room in a golf buggie. hehe. The pool was epic, snorkel trip to the reef was awesome too, loved it all.

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Was this review helpful? Yes
James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear thedannorris, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am glad to know that you had a wonderful Crimson experience. It is our privilege to have been given the chance to... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

As we checked in, we had a problem because i was thinking they would accept debit cards as mode of payment. Luckily, Madz of guest services and the one who accompanied us to our villa, made some arrangement and gave immediate solution to our problem. She was very accommodating and professional. The facilities and staff were excellent. Certainly, better than... More 

Was this review helpful? Yes
James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear Yzaylagan, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Thank you for your feedback on your last stay. We apologize that your visit did not start o n a good note but... More 

Newcastle, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

For our first two nights my husband and I stayed in a Deluxe Garden Room which was very comfortable and not too far from the main centre and restaurants and pool. We had breakfast in the Saffron Café and were looked after by Raymond who went out of his way to make sure our experience was special. We also had... More 

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James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear MargoRol, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. My team and I are happy to read comments pertaining to guest that have enjoyed their stay at Crimson Resort and Spa Mactan... More 

Canlaon City
1 review
4 of 5 stars Reviewed 3 days ago NEW

Great service. The room was very clean and smelled good. The kids were torn between snuggling in bed or enjoying the pool. They also enjoyed the kiddie area especially the soccer goal. I loved to unwind at the beach area with its relaxing music. The water in the pool got too hot though and its floor scratched our feet though.... More 

Review collected in partnership with this hotel

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James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear Debbie, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am grateful to know that you had a wonderful stay with us. It is our privilege to have been given the chance... More 

Tokyo, Japan
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel with the family. All staffs were very kindly. We went out of this hotel, and stayed at an another hotel in the Cebu city for one night. We failed. We felt like returning to this hotel. This hotel was so good. There were activities variously and very fun. My 4-year-old son was enjoying himself every... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear Tomonori, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am glad to know that you had a wonderful Crimson experience. It is our privilege to have been given the chance to... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

It was a nice way of spending summer there. The place is really nice and the room is really convenient will the stuff we need. I think the resort can add a pool for adults (6ft pool) ... But overall we had a great stay.. One more thing the staff in the resort is also good at approaching their guests... More 

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James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear Joanna, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. My team and I are happy to read comments pertaining to guest that have enjoyed their stay at Crimson Resort and Spa Mactan.... More 

Muntinlupa, Philippines
1 review
5 of 5 stars Reviewed 6 days ago NEW

This is my third time to stay at the Crimson Mactan. The first two times were for work, however, and this was my first real vacation at the resort. As a travel writer, I often wonder if the staff at a particular place put their best foot forward, because they have been pre-informed of the media visit. At the Crimson,... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear AngieDuarte, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. We appreciate your gesture in mentioning the highlights of our resort for other guests to have a heads up on our activities. I... More 

1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

Had most wonderful stay at Crimson! We stayed at one of their pool villa for 3days. Their customer service is superb. We are checked in at the villa instead of transacting in their reception area. Same when we checked out. They also allowed us to check in early and check out late. The villa is spacious and the kids had... More 

Was this review helpful? Yes
James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear Kingkeru, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. My team and I are happy to read comments pertaining to guest that have enjoyed their stay at Crimson Resort and Spa Mactan... More 

Philippines
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Overall, ok for the price but a word of caution, don;t go swimming in their beach unless you want to get stung by jellyfish and slashed by sharp rocks. I must commend their shuttle attendant, whose name I forgot, but it was a female, she had the courtesy to wait for us at SM to bring us back to Crimson... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
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