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Crimson Resort and Spa, Mactan

Seascapes Resort Town | Mactan Island, Lapu Lapu 6015, Philippines
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Crimson Resort and Spa, Mactan
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Ranked #5 of 27 Hotels in Lapu Lapu
A recent review
3 of 5 stars reviewed yesterday
Scott M
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1,269 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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3 of 5 stars Reviewed yesterday NEW

Made me wait for 4 hours to check in. ..after a 15 hour flight. They should be more flexible to suit travelers itinerary. Also the water in the swimming pool was hot and not refreshing. Food was ok. The guest shuttle service is VERY expensive

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Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is no Shangrila Mactan or Movenpick But with the right rates and careful planning, it's a nice place to stay for a family getaway We were able to go to a travel expo and got good rates for Crimson Cebu. A villa is usually 20+ k php a night but we got it at a good rate The regular... More 

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Metro Manila, Philippines
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I had one night in Cebu before flying back to Manila. I stayed in Bantayan for a couple of days and then it was at the Crimson for an evening before my flight. I loved being close to urban comforts and being so near the beach. I loved having cocktails by a full moon on the beach. I loved that... More 

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Yorba Linda, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

Go snorkeling, have a cocktail by moonlight on the beach, take sunrise pictures. This resort is clean, comfortable and full of great amenities. Just be ready for lengthy drives into the city for snacks.

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James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear Grace, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am grateful to know that you had a wonderful stay with us. It is our privilege to have been given the chance... More 

Seoul, South Korea
5 of 5 stars Reviewed 3 days ago NEW

the best resort un cebu. kind staffs, good foods, nice view, excellent services...!! maybe its little bit expensive for young people, but its worth it. we enjoyed fantastic experiences that never be forgot...

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James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear Kisang, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am delighted that you had a great time in our resort. Heartfelt service is what we offer to our guests and I... More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This establishment is top notch. The service was great all the staff friendly and helpful, the food in particular was particularly good. Perhaps the best breakfast buffet I have ever eaten. The beach was good not great but it was clean and well maintained. Overall this is a great resort and I am definetly going again.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear benjaminl839, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am grateful that you have enjoyed your time with us. Heartfelt service is what we always provide at the same time ensuring... More 

Manila, Philippines
1 review
4 of 5 stars Reviewed 4 days ago NEW

Very friendly staff. Cristalle was always there to make sure our stay was ok. Peter of the "Happy Hour" bar is very accomodating. The happy hour includes free finger food which other resorts dont offer.

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James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear Inna G, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. It gives us immense pleasure to know that you have enjoyed your stay with us and appreciated our friendly staff. It is... More 

Vancouver, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

I just booked this resort based on the reviews of the people on TripAdvisor and was really surprised! We loved that the resort is set up with villa-type accommodations instead of a high rise hotel. The employees were really polite. Our garden villa is amazing and breakfast had a lot of choices. I would definitely recommend this resort and plan... More 

Review collected in partnership with this hotel

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James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear donnac0110, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Thank you for taking the time to share how you enjoyed your vacation at Crimson Resort and Spa Mactan. We’re pleased to know... More 

Seoul
1 review
2 of 5 stars Reviewed 5 days ago NEW

reservation was not correcting and they didnt make it correct. no twin bed room, smoking was not available(book twin bed room and smoking available). You should check what is real when you book this resort.

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Manila, Philippines
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We were very excited coming here. We usually stay at the Shangri-la but this time, we wanted to try a new one and it was a very bad decision. I am very sorry because I will have to compare it to Shangri-la. They said Crimson was "luxirious" but I beg to disagree. Here are some of my thoughts: 1. Facilities... More 

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