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Crimson Resort and Spa, Mactan

Seascapes Resort Town | Mactan Island, Lapu Lapu 6015, Philippines
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Crimson Resort and Spa, Mactan
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Ranked #5 of 27 Hotels in Lapu Lapu
A recent review
5 of 5 stars reviewed 3 days ago
HIEDWIN Y Hong Kong, China
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1,305 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (255)
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Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Everything is excellent. Room, services, staff, food, beach, snorkeling outside the beach! thumbs up!!! Here are some recommendations for betterment. 1) We stayed in Room 507, which was another good place to take pictures, other than the beach. Many residents would stop by and enjoy the sea view there. Sometimes they peered into our swimming pool. We suggested that a... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear Hiedwin Y, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. My team and I are thrilled to read such a wonderful review. Your excellent comments about the service we provide inspired us... More 

Cherry Hill, New Jersey
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It was our 2 teens' first time to visit the Philippines and the first time my wife has been back after 26 years. We arrived past midnight in late June 2015 after a very long flight from the US. We were extremely tired and exhausted but excited to be in Cebu. One of our rooms was a Villa and we... More 

Was this review helpful? Yes 2
James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear F F, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am delighted that you had a great time in our resort. Heartfelt service is what we offer to our guests and... More 

Osaka, Japan
1 review
4 of 5 stars Reviewed 6 days ago NEW

Service level and variety of room service menu is quite good. We could spend very pleasant 2 days stay. Free Kids activities are good for 6 and 8 years old sons, although the swimming pool and beach are a bit small and with no sliders or anything. I would plan Island hopping or sight seeing if I would stay more... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear Naofumi , Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am grateful that you have enjoyed your time with us. Heartfelt service is what we always provide at the same time... More 

Tokyo, Japan
4 of 5 stars Reviewed 1 week ago NEW

I need to say thak you to all the staffs who be a part of my proposal event. all the effort and dedication was just amazing and i really deeply appreciate. There are many things to improve regarding facility (Walls very thin that you can easily hear next room voice, need some more chairs in the pool, the private beach... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear shiromajoao, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am grateful that you have enjoyed your time with us. Heartfelt service is what we always provide at the same time ensuring... More 

Hong Kong, China
1 review
4 of 5 stars Reviewed 1 week ago

Very pleasant and tranquil resort for young couple, singles. Excellent quiet bungalow village design with lots of greenery. Very courteous and helpful staff. Surprisingly very delicately high standard of food at Tempo and Azure. Cocktails at Azure were no good though. Blend with insufficient flavor. Beach size quite small but pleasant with no kids yelling or screaming. Only big disappointment... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear Selway A, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am grateful that you have enjoyed your time with us. Heartfelt service is what we always provide at the same time... More 

Seoul, South Korea
1 review
4 of 5 stars Reviewed 1 week ago

It was a wonderful experience that I had in Crimson.I want to go back the days when I relaxed in crimson.All of my family thanks to crimson's workers and We want to go there again.We promise you guys to see again! Thanks and have a good day.

Review collected in partnership with this hotel

Was this review helpful? Yes
James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear gunchanlee, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am delighted that you had a great time in our resort. Heartfelt service is what we offer to our guests and I... More 

Seoul, South Korea
1 review
4 of 5 stars Reviewed 1 week ago

we stayed at delux room which is nice place near pool. we enjoyed breakfast with many kinds of food. althogh the distance from airport is so far, we will visit again as the service was perfect. Kind staffs in this resort were always helped us when we get in troble. Thank you.

Review collected in partnership with this hotel

Was this review helpful? Yes
James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear 429mijinj, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am grateful that you have enjoyed your time with us. Heartfelt service is what we always provide at the same time ensuring... More 

Hong Kong, China
4 of 5 stars Reviewed 1 week ago

We have stayed in Crimson several times, and every time we get there we hope the check in process would be faster - it just adds to a more enjoyable experience when it's done efficiently. I don't understand why we had to wait long, most resorts we go to outside the Philippines have a much faster check in/out process. Aside... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear Celeste E, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I would like to offer my sincere apologies that your visit did not start on a good note. We will certainly look... More 

Cavite Province, Philippines
3 of 5 stars Reviewed 1 week ago

Our company went here last June. We were all excited to experience Crimson because of the pictures we looked at in the internet but it went all to trash when we got there. I was expecting that the staff of Crimson were prepared for our arrival, and by prepared I mean our rooms. We arrived around 10 PM in the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear princearaga, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. My team and I are embarrassed that we fell short in our service which is far from the standards we are known for.... More 

Manila
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Truly 5-star amenities - refreshing welcome drinks during check-in; electric carts to bring you to your room and to wherever you want to go within the hotel property; clean room with complimentary mini bar on your first night, fresh beddings and fluffy pillows; a wide array of selection for breakfast buffet; excellent food at Azure restaurant with very good service;... More 

Was this review helpful? Yes
James M, Resort Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear TCU2007, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am delighted that you had a great time in our resort. Heartfelt service is what we offer to our guests and I... More 

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