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Dulcinea Hotel and Suites

Shangs Mactan Town Center | M.L.Quezon National Highway, Lapu Lapu 6015, Philippines
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Dulcinea Hotel and Suites
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78 Reviews from our TripAdvisor Community

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    20
    39
    13
    5
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed 1 week ago NEW

I'm always staying in this hotel once a month, they offer free airport pick-up and drop off ,but you need to inform them at least 2 days before your arrival date.buts it okay, i'll respect their policy. Breakfast is good. staff if accommodating, they have unlimited greetings, they have huge clean and comfortable room.No elevator but its good for me... More 

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UK
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
2 of 5 stars Reviewed 1 week ago

It is some five years since I stayed at Dulcinea previously so in terms of accommodation, the rooms, I knew what to expect and there can be no criticism regarding their room sizes, they are mega, the soundproofing room to room and room to corridor is lacking and, whoever designed the rooms, having a wall mounted television on one side... More 

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Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 26, 2015

I have stayed in the Dulcinea twice in the last 2 years for a total of 4-5 weeks. This past year I stayed 20 days. The Dulcinea has some GREAT positive features. The beds are amazingly comfortable. Second are the people who work there. Extremely friendly, helpful, and totally polite. Location is another gigantic plus. Directly across the street is... More 

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Was this review helpful? Yes 4
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 17, 2015

I was pleased that I book in this hotel as it was worth the price I paid for. Since it is located in the middle of Cebu, near a mall and most of all just a distance away - from the airport. The service is very good besides the lack of elevator going up to the third floor on a... More 

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Riyadh
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed January 2, 2015

Excellent value for the price for this Mactan hotel which is just minutes away from the airport. The rooms are okay for the price, though sofas and chairs are a little dated and the pillows hard. Service is very good and everyone is extremely pleasant. We were here for three days and we would certainly come back. There is a... More 

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Washington DC
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 19, 2014

The Dulcinea exceeded my expectations for the price range, room was very comfortable and clean. If you have a short stay or an early flight this is much better than fighting traffic from downtown Cebu city all the way out to the airport on Mactan Island, which can be 30 to 60 minutes by taxi. Every member of the staff... More 

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Beaverton
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed October 11, 2014

You should know that this hotel is on the third floor of the building and there is no elevator, so you climb stairs. That said, the rooms were nice and the beds were very comfortable. The staff was friendly and helpful. There was clean water, coffee and tea in the lobby 24 hours a day and containers to carry these... More 

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Singapore, Singapore
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8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 30, 2014

Hotel is located within 15mins taxi ride to airport. Hotel is kind enough to arrange transfer to Airport. There are nothing much in the surrounding except a mall. Breakfast was basic and simple. As my room was far away from the reception counter and the WIFI signal was quite poor.

Was this review helpful? Yes 1
Mission Viejo, California
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed September 10, 2014

3 flights of stairs, no elevator. Supposedly non smoking hotel - STENCH of first room worst ever. Second room also NOT non smoking. A/C is pitiful - barely cools. Paid $50/night total. Tried to cancel last night - "sorry your paid in advance by CC, NO Refunds." Even if you are guaranteed a non smoking room you'll never got it... More 

Was this review helpful? Yes 1
Centreville, Virginia
Level Contributor
122 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
3 of 5 stars Reviewed August 7, 2014

During a recent visit to the Philippines, my wife and I decided to visit Cebu in the central PI. Since neither of us had been to this part of the country before, we picked the Dulcinea off the internet for its convenient location near the airport and low prices. It is located on the main road north of the airport... More 

Was this review helpful? Yes 4
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