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All 27 Lapu Lapu hotels

Dulcinea Hotel and Suites

3.0 of 5 Hotel   |   Shangs Mactan Town Center | M.L.Quezon National Highway, Lapu Lapu 6015, Philippines
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77%
Ranked #8 of 27 hotels in Lapu Lapu
A recent review
3 of 5 stars Reviewed January 15, 2014
stomiye Singapore, Singapore
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60 people have reviewed this hotel

Traveler rating
    17
    29
    9
    3
    2
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8
24
14
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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English first
Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 15, 2014

My wife and I were in Cebu from 13th to 15th January 2014. Booked the Dulcinea Hotel and Suites due to the favourable comments and ranking. The hotel provided complimentary airport pickup, had to call them up despite emailing them the flight details as there were no response/acknowledgement. Nevertheless, we were ferried to and fro the airport in a big... More

Was this review helpful? Yes 1
Davao City, Philippines
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 12, 2014 via mobile

I stayed in this hotel for one night and although the airport transfer was a nice car with a friendly driver, the positives end there. The entrance was up three flights of stairs and the staff although very friendly were slightly slow to respond. The room was really poor and basic, not at all like the photos. I could hear... More

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Cebu Island, Philippines
Contributor
13 reviews 13 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 12, 2013

We booked a standard room with an extra bed. The room was large and comfortable, enough for 3 persons. The bed was very comfortable. We had a good sleep. The plated breakfast was few for me, with a selection of Filipino, European, American and Continental served with a choice of powdered juice or coffee. Shuttle service is not very efficient... More

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manila
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 19, 2013

We stayed on transit and enjoyed our stay in this unpretentious property. What we liked: * Instant reply to all our emails. From experience, only a handful of Philippine hotels we have stayed in give punctual reply to queries. This shows that Dulcinea values their potential guests. * Smiling and accommodating front desk staff (Grace?) Were pleasantly surprised that we... More

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Manila, Philippines
1 review
2 of 5 stars Reviewed October 15, 2013

We stayed in this hotel (occupied superior deluxe room) with my husband for 15 days and it sucks. the room we stayed is perfect view for a garbage scattered in a vacant lot which what they posted in their website that ROMANTIC VIEW? i guess that's what they mean. Water in the Bathroom is very low pressure, what i did... More

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Boracay
Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 17, 2013

When I go to Cebu, I always choose Dulcinea Hotel and Suites. It is located 5 minutes away from the airport. Their rooms are very big and comfortable. The room features a flat screen TV, minibar full of well selected food and drinks at affordable price, a mini office with telephone, bathtub and toiletries. The rooms has a view of... More

Was this review helpful? Yes 1
Singapore
Contributor
13 reviews 13 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 14, 2013

I sent an email twice but received no reply. I also called them 3 HOURS before my flight lands and they have confirmed that they are going to pick me up and the information that I sent is confirmed. Just what the others experienced, NOBODY showed up to pick you up in the airport on time that I have to... More

Was this review helpful? Yes 1
Colorado Springs, Colorado
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 27, 2013

Close to airport, close to small mall and grocery store (underneath the Mall). Grocery store offers bank comparable exchange rates. Contacted hotel a week before arrival to schedule the complimentary hotel shuttle. Upon arrival, no one was there, so took a taxi. Room was ok, aircon, shower and door lock worked. That's about all I need. Breakfast was ok. very... More

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Perth, Australia
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed June 28, 2013

I was quite suprised at the nice condition and standard of this hotel as it was budget priced at the time of booking. The rooms are large and there is a bath tub and all the little luxuries I normally only find in $100+ rooms. The hotel is set back off a major road and opposite a large shopping mall.... More

Was this review helpful? Yes 1
dulcineahotel, Front Officer at Dulcinea Hotel and Suites, responded to this review

Dear Nod069, Thank you so much for taking your time to post your experience at Dulcinea Hotel Cebu here on TripAdvisor. We are happy to know that you find the rooms comfortable during your stay. We are looking forward to welcome you back in your next visit. Thank you very much. More

Laurentides, Quebec, Canada
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 18, 2013

Stayed there for 1 week, and we really enjoyed our stay. The best thing about this hotel is the staff!!! They went out of their our way to make our stay as pleasureful as possible, thank you Zyra for all you did for us! The rooms are big, and clean, the wifi works like anywhere else in the Philippines and... More

Was this review helpful? Yes 2
dulcineahotel, Front Officer at Dulcinea Hotel and Suites, responded to this review

Dear Reivinmandm, Thank you for your wonderful review of Dulcinea Hotel and Suites Cebu! It's great news to hear about how the staff delivered best service that leaves you with a truly enjoyable experience. Thank you for choosing to stay with us, we'd love to see when you coma back. Thank you for giving time to post your comment. More

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Additional Information about Dulcinea Hotel and Suites

Also Known As:
Dulcinea Hotel
Dulcinea Hotel Lapu Lapu
Dulcinea Hotel And Suites Cebu Island/Mactan Island
Address: Shangs Mactan Town Center | M.L.Quezon National Highway, Lapu Lapu 6015, Philippines
Location: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
Ranked #8 of 27 hotels in Lapu Lapu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Dulcinea Hotel and Suites 3*
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