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All 27 Lapu Lapu hotels

Mactan Blue Reef Resort

Lapu Lapu, Philippines
Hotel amenities
Mactan Blue Reef Resort
Ranked #25 of 27 hotels in Lapu Lapu
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11 people have reviewed this hotel

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Rating summary
  • Location
    1 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Sleep Quality
    1 of 5 stars
  • Service
    1 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 15, 2013 via mobile

Staff are all rude! Tried going there a couple of times. Each experience the same - disappointing and unpleasant! This resort has the most strange policies. The moment you walk towards their entrance gate, the guard will immediately close the gate and will tell you that only 2 persons are allowed to go inside to check the place. From the... More

Was this review helpful? Yes 6
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 6, 2013 via mobile

Entry: there was reservation but guests who came ahead of the person who had the receipt were not able to enter the resort. 10 pax as considered excess of the number of pax per reservation walk out. it's a big shame to your customer's guests. those guests were your possible prospect clients but turn to be your loss. Exit: Only... More

Was this review helpful? Yes 8
Cebu
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed November 5, 2012

The staff is rude especially Ms Tampus. I was asking for a manager to discuss a concern with the resort but I was told that the manager is only available between 8am-5pm on weekends. I can't believe that this resort has no supervisor and manager on duty during weekdays and at night. Definitely, I'm not going back to this resort... More

Was this review helpful? Yes 9
Glasgow, United Kingdom
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 31, 2012

I have never felt strongly enought about a place to write a review before but this place needs people to know how bad it is... It is so dirty and full rubbish. The staff took things which they would not allow in the resort e.g utensils require to eat our food... when leaving they would not give them back and... More

Was this review helpful? Yes 7
1 review
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 31, 2012 via mobile

We went there last Sunday for us to relax and get away from the troubles in the city. When we arrived there i'm kind of disappointed of what i saw. The pictures and the way they present the resort in heir website is very nice. The place is clean and all. But going there, we saw the complete opposite. It's... More

Was this review helpful? Yes 9
Cebu City, Cebu City, Philippines
1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed May 22, 2012

They have the worst customer service and aside from that they have a deceiving marketing tactics that will caught u off guard. I don't have a plan of coming back to this place and i wont recommend it. Definitely the worst place to stay in Cebu. They have the rudest staffs and the dirtiest slide. I definitely agree to those... More

Was this review helpful? Yes 12
Torbay
Contributor
12 reviews 12 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed February 22, 2012

I went for a day out here was nice in the sea but the huts were unclean and needed a good pressure washing down, the staff were the rudest people I have even met in the many trips to the Philippines, very unfriendly and plain rude....... demanded we paid think it was 400 peso plus per person and kinda funny... More

Was this review helpful? Yes 10
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 3, 2011

I was there for a beach party. The staff is slow to respond for getting inside for the beach party, but the facilities are nice. It is a fun place to swim and enjoy a relaxing time. The changing rooms and comfort rooms are not the best and do need work, but the facilities are clean and maintained for the... More

Was this review helpful? Yes 4
Cebu City, Philippines
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 28, 2011

I certainly agree with Kaye L, the area is very chaotic and staff are really rude and foolish. I'm wondering if they where trained to be like that. No manager on duty, they could not even call the owner as all of them are scared to be scold by the owner, even in midst of trouble that would led to... More

Was this review helpful? Yes 5
Bohol Island, Philippines
1 review
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed September 12, 2011

The place is very dirty. No trash bin at the comfort room. Garbage is everywhere. You would not know if the slide has a color of yellow or black since it is almost covered with dirt. The whole are is very noisy and chaotic. The staff does not know how to entertain guest. And to top it all, you don't... More

Was this review helpful? Yes 11

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Additional Information about Mactan Blue Reef Resort

Also Known As:
Mactan Blue Reef Hotel Lapu Lapu
Mactan Blue Reef Hotel
Mactan Blue Reef Resort Cebu Island/Mactan Island
Address: Lapu Lapu, Philippines
Location: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Hotel Style:
#6 Top resorts Hotel in Lapu Lapu

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