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All 27 Lapu Lapu hotels

Imperial Palace Waterpark Resort and Spa

4.5 of 5 Resort   |   M.L Quezon Highway | Brgy. Maribago, Lapu Lapu 6015, Philippines
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Imperial Palace Waterpark Resort and Spa
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Ranked #9 of 27 hotels in Lapu Lapu
A recent review
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232 people have reviewed this hotel

Traveler rating
    53
    86
    55
    18
    20
See reviews for
136
31
9
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Acushnet, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Confusion But it was Nice, Great People working at Imperial. It started out that emailing back and fourth they give you the best rate then once you get to the Resort they want to stab ur pockets. Make sure any promises in an email you take with you in copy or fwd emails to front desk if they lie on... More

Was this review helpful? Yes 1
Bacolod, Philippines
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We book this hotel to celebrate my son's 9th birthday. Booked the Mactan Suite its very spacious and clean the kids loved it!! Very comfortable beds n pillows.The breakfast buffet is sumptuous, a big plus for us :) We tried the Cheon San Chinese resturant for lunch and tried their different dumplings & it was pretty good! The prize is... More

Was this review helpful? Yes 1
Makati, Philippines
Contributor
15 reviews 15 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

1 Swift check - in 2 Room was given even before 12 noon 3 VG breakfast and dinner buffet selection 4 Fast, efficient and friendly service (Juan, Mr Joseph, Mr Michael, Mr Jonathan, and the entire F&B service team) 5 VG swimming pools Some Suggestions: 1 Safety Officers must check on their lifeguard from time to time. That includes their... More

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Cebu Island, Philippines
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 15, 2014 via mobile

This is a five star hotel but they will treat you like you are in a ONE star hotel. Here is the reason why: (BTW ROAD GOING THERE IS UNDERCONSTRUCTION,EXPECT HEAVY TRAFFIC,EXPECT FLOOD WHEN IT RAIN) 1. No complimentary drinks. 2. They do not know how to say good morning/good evening how are you sir/maam anything you need just let... More

Was this review helpful? Yes 10
Cairns, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2014

The experience we had was brilliant from our first contact with reception. The staff showed respect and were mindful of our needs, the room service was prompt and the room was cleaned well. The views from our room was awesome overlooking the pool and out to the sea. We had no trouble with internet during our stay there. We found... More

Was this review helpful? Yes 1
Seoul, South Korea
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed February 5, 2014

My wife and I spent 4 days last October right before typoon struck there. Overall we were very disappointed about almost everything. The lobby which should impress visitors first, it was like market place and we wanted to leave there ASAP. The room, just mediocre and No WiFi service as well as no LAN. I had to go down to... More

Was this review helpful? Yes 9
Lapu-Lapu City, Philippines
Reviewer
3 reviews 3 reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed January 3, 2014

My friends and I spent the New Year in Imperial Palace to show one of our guests' daughter the water park resort and slides that this resort has been boasting about. Our stay was a horrible experience, and it was all because of staff's customer service. We find it really stupid that the resort can't forgive customers from bringing the... More

Was this review helpful? Yes 30
Cebu City, Philippines
Contributor
12 reviews 12 reviews
5 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 28, 2013

We spent our stay here with so much fun and good memories with our kids. They love the slides so much. I definitely would recommend this to my friends who wanted to relax and enjoy the sun with their kids. Customer service is great, very helpful and professional. We'll comeback here soon.

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Manila, Manila, Philippines
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 6, 2013

This resort is quite reminiscent of the huge sprawling resorts I've visited in Puerto Rico, which is really really nice. We got the suite, with more than enough space in the living room, comfortable beds and a really nice quaint little balcony out front. The views are amazing, but the beach - literally has 12 inches of shore so you... More

Was this review helpful? Yes 12
Luzon, Philippines
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed October 29, 2013

The rooms are clean and big enough. The beds are comfortable. They have nice beds. The waiters, receptionist, drivers,bell boy etc. they are all courteous and helpful. The buffet breakfast has a lot of selections.but on the other hand. Being a five star resort they should provide free shuttle service to and from the hotel. They charge us 150 pesos... More

Was this review helpful? Yes 6

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Additional Information about Imperial Palace Waterpark Resort and Spa

Address: M.L Quezon Highway | Brgy. Maribago, Lapu Lapu 6015, Philippines
Location: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Lapu Lapu
#4 Luxury Hotel in Lapu Lapu
#5 On the Beach Hotel in Lapu Lapu
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Imperial Palace Waterpark Resort and Spa 4.5*
Reservation Options:
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Also Known As:
Imperial Palace Waterpark Hotel
Imperial Palace Waterpark Hotel Lapu Lapu
Imperial Palace Waterpark Resort And Spa Cebu Island/Mactan Island

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