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Mango Park Hotel

General Maxilom Avenue, Cebu City 6000, Philippines
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Mango Park Hotel
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Mango Park Hotel
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243 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Pangasinan, Philippines
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed yesterday NEW

We checked in from May 23-27, 2015 as a family (with a cranky one-year old baby) and got the Suite Room with two extra beds.. From what I understood in the hotel's website, they were at 50% off when you stay for two or more nights at the time of our check-in, so every night we stayed cost only about... More 

Was this review helpful? Yes 1
Quezon City, Philippines
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The thing that scares me the most is the idea that the hotel might be dirty. I'm not quite sure actually but it had stains on the bed sheet. You see, When I stay in a hotel, I really look at everything and I see the details and with the bed... There were stuff that looked like they tried to... More 

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london
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good location to Ayala mall you can easily walk or ride a jeepney from outside on the main road ,hotel has rooftop swimming pool very nice buffet breakfast and resturant also close to mango square if you want night life staff very friendly jolibee across the street very safe at night also there is a bar across the road that... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 21, 2015

I stayed here last April 15 for a night with my friend, we went here as walk-in since we don't have time to book online, We chose this hotel because of their advertised promo and we want to try their 99.00 brunch buffet, (we are on a tight budget and we love to eat more). Staffs are friendly and accommodating,... More 

Was this review helpful? Yes 1
Shelley D, Guest Relations Manager at Mango Park Hotel, responded to this review

Thank you so much for your kind review of our hotel and a nice description of its surrounding area. We appreciate your gesture of good words about our staff and hotel as well. We look forward to seeing you again soon with your friends. Please do recommend us to your families and acquaintances. God bless! More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed April 20, 2015

Where to start.... 1) Wifi - it does not work in bedrooms or in the pool area 2) Food - everything we tried to order was not available from the menu (ie: no shrimp, no French fries), restaurant was closed as we arrived and on request 10-20mins later we are informed they don't have the food 3) Drink - the... More 

Was this review helpful? Yes
Shelley D, Guest Relations Manager at Mango Park Hotel, responded to this review

Thank you for your review, painful as this was to read for us. We take every review seriously and investigate every comment made. Since you have taken time to detail your grievances on the perceived lack of assistance and courtesy from our hotel, we hope you would allow us as well to address your points based on our review of... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 15, 2015

It was nice place and not expensive hotel And the staff really nice and understanding and ready anytime to help you ....... .........................................................................................…….........

Was this review helpful? Yes 1
Shelley D, Guest Relations Manager at Mango Park Hotel, responded to this review

Thank you for staying at Mango Park Hotel. It was our pleasure servicing our guests and I'm sure that our staff will be happier to hear your compliment. We hope to see you again soon and please do recommend us to your relatives and more of your friends. More 

Cebu City, Philippines
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 15, 2015

we spend good friday til tuesday here in mango park.. we also visited redemptorist church. at first i was hesitant to checkin because of the negative comments i've read here in tripadvisor. so, i tried.. good thing we didnt experience what they've said. actually we're satisfied with our stay.. we pay p1396 only good for two persons with buffet breakfast..... More 

Was this review helpful? Yes
Shelley D, Guest Relations Manager at Mango Park Hotel, responded to this review

Thank you for staying at Mango Park Hotel. It was our pleasure servicing our guests and I'm sure that our staff will be happier to hear your compliment. It gives us great joy to know that we have made your holy week a very memorable moment. We look forward to seeing you again. More 

honol
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 28, 2015

On my previous post I said , my husband and I went back to Cebu, and we stayed at Mango Park Hotel in Cebu for few days ( January 8, 2015) I was DISAPPOINTED and I never thought I could had an bad experience...They have a limited room service(1. I called for room service for coffee )that was good, I... More 

Was this review helpful? Yes 2
Los Angeles, California
Top Contributor
81 reviews 81 reviews
57 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 25, 2015

Stayed 2 nights. It would have been ok even though the room was small, but there were bugs crawling both nights I was there. They try hard to give wifi service in each floor though it could be weak inside the room. Personnel are friendly and there is in house massage service. Walking distance to Mango Square.

Was this review helpful? Yes
Bacolod, Philippines
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed February 22, 2015

I was willing to give the hotel a try in spite of all the negative reviews by other Hotels.com guests. Indeed the place has seen better days. You may have a bit of difficulty finding it since the arch bearing its mark is parallel to the road rather than perpendicular to the driver's or motorists vista on either lane. There... More 

Was this review helpful? Yes 1
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