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Crown Regency Residences

V Rama Avenue, Guadalupe, Cebu City 6000, Philippines
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Crown Regency Residences
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52 Reviews from our TripAdvisor Community

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Manila, Philippines
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here last Sinulog festival for all the hotels near Fuente Osmena are already fully booked. It's a bit far and commuting to Guadalupe (where the hotel is located) can be a bit challenging. But hotel service is good. They offered free shuttle during the sinulog parade event. Also, what I love with their location is it's beside CNT... More 

Helpful?
Thank Caracat06
Greater Perth, Australia
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Let us start with ratings: ****** 6 stars for ambience, atmosphere and design; ***** 5 stars for staff, with qualifications if new; *** for accommodation; ** for food, worse luck. ** for location on busy street but set back so you don't notice it. my wife & I have been staying here annually for 10 years so what we say... More 

Helpful?
1 Thank 459laurence
Philippines
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed April 27, 2015 via mobile

I was with family since April 26 up to now, using a Metrodeal voucher so it's at a discount good for 4 persons. They respond very quickly to my needs that I truly appreciate. From the time that we alighted from our van, the security and staff were just amazing, who greeted us and made us feel welcome and they... More 

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3 Thank Goodnews98
Los Angeles, California
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed February 1, 2015

We stayed for 5 days in January. 2 adults and 2 children (I was charged extra for the children). Housekeeping kept 2 towels in the room everyday. When I ask for 2 more towels, they ask for money for 2 more towels. Not til I calmly explain that 4 people can't take showers with 2 towels several times, they call... More 

Helpful?
4 Thank JamieChu

Travelers are raving about these Cebu City hotels

Kristiansand, Norway
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed January 27, 2015

I have stayed in many hotels in Philippines, and this is tmy worst value for money experience. I was stupid and waited too long time before i booked hotel for sinulog celebration. This was one of few hotels with available capasity close to the parade, so i had no choice. The hotel is screaming for an upgrade. Espacially the bathroom... More 

Helpful?
1 Thank Arvid1000
US
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed April 21, 2014 via mobile

TV does not work, WiFi does not function unless you are in the reception area is very much out of the area and missed my bus because there was not even a security available to find me a taxi.... Otherwise is a good hotel

Helpful?
3 Thank cesarcesar
CrownRegencyHotels, Guest Relations Manager at Crown Regency Residences, responded to this review

Dear cesarcesar, Thank you for taking the time to write this review about our hotel on TripAdvisor. It is through customer feedback that we are able to improve our hotel in order to be of better service to our future guests. We have shared your review with the respective departments concerned, and we are doubling our efforts to address these... More 

Makati, Philippines
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed February 19, 2014

It isn't my first or second time checking in to this hotel but I don't remember it to be this bad. We stayed in a room near the stairs with our own veranda. The AC is fine and the TV works well, but we had so many issues with the restroom. Our shower was defective and the tub takes forever... More 

Helpful?
Thank ZyrusDeri
CrownRegencyHotels, Guest Relations Manager at Crown Regency Residences, responded to this review

Dear ZyrusDeri, First of all, we would like to thank you for taking the time to write this comprehensive review about our hotel on TripAdvisor. It is through the honest feedback from our guests that we are able to improve our services so that we may serve you better. Please accept our sincerest of apologies for the inconvenience that may... More 

Fort Worth, Texas
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed February 11, 2014

The room in the Residences is large and has a small kitchenette. May be saying something about myself, but I had a continuing battle to figure out how to make the airconditioning system function as I wanted. There is a nice balcony off of the room. The television has more channels than you can use, but there is no WiFi... More 

Helpful?
1 Thank wslawrence
CrownRegencyHotels, Guest Relations Manager at Crown Regency Residences, responded to this review

Dear wslawrence, Thank you for taking the time to write a review about our hotel here on TripAdvisor. We are very pleased to hear that you enjoyed your stay at our hotel. It is great to hear that we were able to meet the expectations you may have set while staying at a Crown Regency hotel. We have shared your... More 

Kuwait, Al Kuwayt, Kuwait
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 25, 2014 via mobile

The title alone will make 90 percent of guests who read it not stay in this hotel. You sDon't be foolrown Regency, when someone goes on vacation they want to relax in the bed after touring all day. There is no reason to force your guests into sitting in a row did look with 0 tables for computers just to... More 

Helpful?
Thank kevinr719
CrownRegencyHotels, Guest Relations Manager at Crown Regency Residences, responded to this review

Dear kevinr719, Thank you for taking the time to write this very comprehensive review about our hotel. We sincerely apologize for not being able to meet the expectations you so rightly have while staying at a Crown Regency hotel. We are very disappointed to hear about your experience at this occasion. We are aware that having no wifi in each... More 

Bacolod, Philippines
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed December 20, 2013

Stayed 3 nights in CR-Guadalupe and I found the rooms clean and the surrounding area somewhere in Guadalupe very safe. It is accessible to both taxi and jeepneys (no buses serve the route). There are 3 Crown Regency Hotels in Cebu so you have to clearly tell the cab you wanna go to "Guadalupe" not CR in Fuente or Mactan.... More 

Helpful?
1 Thank profzulueta
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