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All 77 Cebu City hotels

Crown Regency Hotel & Towers Cebu

4.0 of 5 Hotel   |   Fuente Tower 2, Osmena Boulevard, Cebu City 6000, Philippines
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Crown Regency Hotel & Towers Cebu
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Ranked #33 of 77 Hotels in Cebu City
A recent review
5 of 5 stars reviewed 1 week ago
donidipi Foggia, Italy
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479 reviews from our community

Traveler rating
    72
    157
    130
    64
    56
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113
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
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  • Dutch first
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1 review
1 of 5 stars Reviewed 2 days ago NEW

I was excited to check in to the hotel yet was very upset. Firstly - The light of the room is too dim no proper lightning . Secondly - The washroom lacks of toiletries. Thirdly - the staff are incompetent, poor product knowledge. They don't even know what's the classification of their hotel. And every one is claiming that they're... More

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Foggia, Italy
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW

I decided to go in in the Philippines with my wife after the great and helpful suggestion of my colleague who visit this wonderful country. He told us to stay in Cebu city and move in Bohol and around watching the beautiful islands and place that Philippines offers. As suggested by A., we booked in the Crown Regency Towers a... More

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CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel & Towers Cebu, responded to this review

Dear donidipi, Thank you so much for taking time to submit your wonderful review of your experience at the Crown Regency Hotel & Towers. We are so glad to know you had a Great Vacation with us and really enjoyed your stay, our Tower Salon and pool plus a little twist of adventure by experiencing our Sky Walk (good choice!).... More

Manila, Philippines
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

We transferred to this hotel after an overnight at Radisson Blu since it was given for free by the management after we gave P10,000 deposit for the Club Ultima (which took 2 months before we were finally able to confirm the reservation for these dates... Very slow process!) As soon as we arrived at the front desk, the lady was... More

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CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel & Towers Cebu, responded to this review

Dear Moneymagnet889 Greetings from Crown Regency Hotel & Towers! Thank you for taking the time to share your experience on TripAdvisor. Please accept our apologies about your unpleasant experience during your stay with us. Upon checking, we did get a hold of the agent who was in-charge on your booking which was then informed you by the Front Desk Agent... More

Luzon, Philippines
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

classy. elegant. Very accessible. Malls and restaurants/bar/casino are within the area. Pricey, not so clean. The ff are available: Pool Fitness center or spa WiFi Airport shuttle parking Pool Cafeteria

Was this review helpful? Yes 1
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel & Towers Cebu, responded to this review

Dear Desaraphen, It was a pleasure to have you stay at Crown Regency Hotel & Towers. Thank you very much for taking the time to write a review on Trip Advisor. We do invest a considerable effort in maintaining the hotel through constant maintenance and I have shared your feedback with our housekeeping team and assure you that all efforts... More

1 review
1 of 5 stars Reviewed 2 weeks ago

Their hotel corridor stinks, and smelled of wet carpet. There weren't too many food options and you'll see the same menu on buffet everyday. Their receptionists are incompetent often giving wrong information. The room has CRT TV which is unacceptable. Their elevators are a hassle to customers which you'll eventually see when you try this hotel. Or you could stay... More

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CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel & Towers Cebu, responded to this review

Dear Michael Vincent M, We would like to thank you for the time you took to share your comments here in Tripadvisor. We appreciate the feedback which we have used to improve our service and facilities. It is in our deepest regret knowing we failed in making your stay a wonderful experience. Please accept our sincere apologies for not meeting... More

British in MEast
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great value really. The views are sensational and the attractions/facilities, if jaded, beat anywhere else. The room is spacious and comfortable and the bathroom a relative pleasure. The location was perfect for me too. Having stayed in some cheaper hotels, it was well worth the upgrade when I was going to spend more time in my room than to sleep.... More

Was this review helpful? Yes 1
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel & Towers Cebu, responded to this review

Dear MMRA4, Thank you sincerely for your review. We truly appreciate that you have shared your experience on this forum and we thank you for choosing to stay with us. Crown Regency Hotel & Towers is in a desirable location in Cebu with such easy access to the airport (45 minutes travel time), city centre, malls and bars making it... More

Las Piñas, Philippines
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

pros: located at juana osmena avenue, a walking distance to fuente osmena, Crown Regency is situated the heart of cebu city, it offers easy access to almost all... malls: robinsons place cebu and robinsons cybergate, hospitals- chong hua hospital, visayas community medical center, etc, atms, 24 hr store- 7 eleven, mercury and rose drugstores, 24 hr fastfood- mc donalds, chowking,... More

Was this review helpful? Yes 1
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel & Towers Cebu, responded to this review

Dear Nino J D, Thank you for the wonderful review. We truly appreciate the time taken to share your experience on TripAdvisor. Location in Cebu is everything given the infamous traffic and general congestion. Crown Regency Hotel & Towers is ideal as it allows guests easy access to the airport in 45 minutes plus all main areas of the city... More

Wichita, KS
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed 3 separate occasions and have spent some time going all over the hotel..here are my impressions: Tower Salon- haircut, mani/pedi for my self, hair color and mani/pedi for the g/f- The mani/pedi was 150 pesos total and the the lady doing the duties used old fashioned nail clippers, leaving sqarish nails and no foot soak or scrub.... More

Was this review helpful? Yes 2
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel & Towers Cebu, responded to this review

Dear azroxx, Thank you for staying at Crown Regency Hotel and taking your time to write about your experience. We appreciate every guest comment; it allows us to constantly improve our services. It is with regret I learn of your disappointment regarding your haircut, food quality and air-conditioning concerns. Please rest assured that we have taken the issues mentioned in... More

Hutto, Texas
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My fiancee and I chose this hotel because of its location and the deal I was able to secure for our room. They made a mistake with my airport shuttle so I had to take a taxi which they reimbursed me for in short order once I arrived. This is one of the larger hotel properties in Cebu and this... More

Was this review helpful? Yes 2
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel & Towers Cebu, responded to this review

Dear Durand S, Thank you for sharing your feedback about your stay with us at Crown Regency Hotel & Towers. I apologize for the inconvenience that you experienced in terms of mixing up your airport shuttle. Also, regarding your room allocation, our team members are doing their utmost to accommodate all guest requests and are striving hard to provide the... More

Chantilly, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 20, 2014

great customer service, very friendly staff, great room service, and clean rooms, best valued breakfast, The only comment I have check in takes longer than normal, even though you have sent them a copy of your hotel reservation or have hotel reservation from internet, but that doesn't stop the very friendly front desk being nice and welcoming you

Was this review helpful? Yes 1
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel & Towers Cebu, responded to this review

Dear mitouusa, Thank you for sharing your recent experience at Crown Regency Hotel & Towers together with some practical advices with the TripAdvisor community. We are pleased to hear that you had an overall wonderful experience during your stay with us. We apologize that we fell short on your expectations during your arrival experience. The feedback we receive from our... More

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Additional Information about Crown Regency Hotel & Towers Cebu

Address: Fuente Tower 2, Osmena Boulevard, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crown Regency Hotel & Towers Cebu 4*
Number of rooms: 300
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Also Known As:
Crown Regency Hotel And Towers Cebu
Regency Cebu City
Cebu City Regency
Crown Regency Hotel & Towers Cebu Cebu Island/Cebu City

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