We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crown Regency Hotel & Towers Cebu

4.0 of 5 Fuente Tower 2, Osmena Boulevard, Cebu City 6000, Philippines
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Crown Regency Hotel & Towers Cebu
Professional photos View all
Browse nearby
Crown Regency Hotel & Towers Cebu
Write a Review

504 reviews from our community

Traveler rating
    76
    162
    135
    71
    60
See reviews for
123
105
45
62
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (504)
  • Mar-May only
    (108)
  • Jun-Aug only
    (115)
  • Sep-Nov only
    (130)
  • Dec-Feb only
    (151)
All months
Ann Arbor, Michigan
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Okay, I could use a facelift myself but won't spend the money. We stayed here because it was close to the hospital where I needed some unexpected medical treatments while finishing a Cebu trip to the Philippines. They offer LOTS of attractions that appeal to Gen X'ers ( mini golf, pistol shooting range, zip lines between towers of the hotel-... More 

Was this review helpful? Yes
deborahl2
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our trip started with a very frustrating conversation with the reservations desk. I wanted to make sure the three of us had at least two double beds and they couldn't assure me of that. Nor could they offer a rollaway bed. I got the impression that rooms either had one double bed or two twin beds. It sounded like it... More 

Was this review helpful? Yes
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel & Towers Cebu, responded to this review

Dear deborahl2, We would like to thank you for taking the time and sharing your opinion with us and we are happy to hear that your recent stay at the Crown Regency Hotel and Towers was an enjoyable one. We are glad that we were able to turn around your expectations into a great experience of stay, truly, first impressions... More 

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Sorry for the late review. I was there last Aug 2014 to stay for a night. Upon entering the hotel, nobody was helping us with our luggage. Went to the front desk and the lobby smell like dead rat. Was told to pay the deposit on the other side of the hotel. Elevator was working great. Room was clean but... More 

Was this review helpful? Yes 2
Germany
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hotel was good, staff very friendly and our room was big. It was annoying that we had to Change Elevators to go to our room. Especially because there were many People waiting and squashing in and out of the Elevators. Lobby too small for waiting People. The pool was nice, but they didn't seem to have enough towels there. We... More 

Was this review helpful? Yes
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel & Towers Cebu, responded to this review

Dear Andrea1234562015, Thank you for staying at Crown Regency Hotel and Towers and taking your time to write about your experience. We appreciate every guest comment, it allows us to constantly improve our services. We apologize if you experienced limitations and inconveniences about our elevators. Crown Regency Hotel & Towers is committed, however to enhancing this as much as possible... More 

Darwin, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

we have experienced more than 6 blackouts in one day and no letter was provided explaining the situation. you have to go to front desk to know what is going on. After aloud bang the room was totally dark, it was terrifying experience. We stayed in a junior suite, we had a bathtub but to fill it up it took... More 

Was this review helpful? Yes 1
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel & Towers Cebu, responded to this review

Dear sammy11704, Thank you for your comments about your recent stay at the Crown Regency Hotel & Towers, as we like to hear everything about our guests' experience. I do apologize for the inconvenience that was incurred by the power outage that was caused by the outsource power company. We have a generator in place for such emergencies that we... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

It starts with an amazing view... no matter which way room you will be, you get a magical view of the city lights at night. We came during the holidays and it was full packed but such a great warmth from all the people. The staff were amazing and very welcoming. The location is perfect for anyone wanting to visit... More 

Was this review helpful? Yes
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel & Towers Cebu, responded to this review

Dear kumar t, Thank you for sharing your experience at the Crown Regency Hotel and Towers. We are delighted that your experience with us has been rewarding. It will be our pleasure to welcome you back soon! Sincerely, The Hotel Management More 

2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Hotel is a full of mess! A lot of slow elevator before you reach your room. Very dirty and bathroom and linens! Not recommendable to stay. Food are not good. It's look like you stay to a cheap motels in the city. Towels are too dark and looks very old.

Was this review helpful? Yes 2
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel & Towers Cebu, responded to this review

Dear Josh Annie V, I would like to thank you for taking time and sharing your opinion about your recent stay with us. I am sorry to learn that you found our levels of service to be unsatisfactory. We take pride in our cleanliness and attention to detail, but clearly we were not up to standards on your stay. We... More 

Senior Reviewer
8 reviews 8 reviews
2 of 5 stars Reviewed 2 weeks ago

This has to be the wierdest hotel I have stayed in. It seems like its more ment to be an amusement park for the locals than a hotel. At the top of the hotel is a "sky adventure" thing. So even as a hotel guest, you have to pay to go and see the view. (We didnt) Here is a... More 

Was this review helpful? Yes
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel & Towers Cebu, responded to this review

Dear Jacob G, Thank you for the feedback on your recent stay with us at the Crown Regency Hotel & Towers on Tripadvisor. Kindly accept our sincere apologies for the number of concerns you experienced during your stay. Please be assured that your comments are taken very seriously and the highlighted areas have been addressed with the relevant departments. It... More 

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have stayed here three times before but this visit was very poor. The hotel is looking old and worn but particular remarkable was how dark it was. Our room had two dim lamps – one by the bed and the other by the window on the same side but no light at all on the side of desk, safe,... More 

Was this review helpful? Yes
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel & Towers Cebu, responded to this review

Dear Reflex99, Thank you for sharing your experience from your recent stay with us on Tripadvisor. First of all I would like to thank you for your continued patronage to Crown Regency Hotel & Towers. The concerns you described are far beyond our service promise and of course embarrassing. We do apologize that we were not able to achieve your... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A friendly hotel to be in. All staff are courteous and try hard, I go along well with everyone there.I had 30 days and this is my 5th stay so i am more than happy there. I like the quality of rooms, given normal conditions in the country for rooms under $100 per night. The bedding and bath are clean.... More 

Was this review helpful? Yes 1
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel & Towers Cebu, responded to this review

Dear Geoff G, Thank you for staying at Crown Regency Hotel & Towers and taking your time to leave feedback on Tripadvisor. We are happy to hear that you were satisfied with the hotel and its staff on your whole month stay. We appreciate you coming back and looking forward on your next visit. Please feel free to contact us... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crown Regency Hotel & Towers Cebu? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crown Regency Hotel & Towers Cebu

Address: Fuente Tower 2, Osmena Boulevard, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crown Regency Hotel & Towers Cebu 4*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Cheap Tickets, HotelTravel.com, Agoda, Expedia, Orbitz, Travelocity, Despegar.com, Asiatravel.com Holdings, Odigeo and Tingo so you can book your Crown Regency Hotel & Towers Cebu reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crown Regency Hotel And Towers Cebu
Regency Cebu City
Cebu City Regency
Crown Regency Hotel & Towers Cebu Cebu Island/Cebu City
Hotel Style:
#9 Spa Hotel in Cebu City
#9 Luxury Hotel in Cebu City

241 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (227)
Viewed
Family/play areas (4)
Viewed
Dining (16)
Viewed
View from room (16)
Viewed
Room/suite (61)
Viewed
Bathroom (15)
Viewed
Pool/beach area (14)
Viewed
Hotel & grounds (21)
Viewed
Business center/function rooms (2)
Viewed
Other (78)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
View from room (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay