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Crown Regency Hotel & Towers Cebu

Fuente Tower 2, Osmena Boulevard, Cebu City 6000, Philippines
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Crown Regency Hotel & Towers Cebu
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581 Reviews from our TripAdvisor Community

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Traveler rating
    92
    182
    155
    81
    71
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140
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
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  • Chinese (Simplified) first
  • Danish first
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All months
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here overnight between Aug 2 and 3. One of the good hotels I've seen so far. My parents are Club Ultima members so we get to stay on any Crown Regency for free. We paid for our stay here though, because our free stay is on another Crown Regency but its only for Aug 3 to 5. Its... More 

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Honolulu, Hawaii
Level Contributor
200 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

When I think of bad hotels I've had the misfortune of staying in the Crown Regency Hotel and Tower in Cebu comes to mind first. The front desk is constantly overwhelmed with package tourists from Korea and it takes ages to get them to help you. Then you wait for ages for the few elevators to take you to your... More 

Was this review helpful? Yes 1

Travelers are raving about these Cebu City hotels

Cebu City, Cebu City, Philippines
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

it was just plain awful. That's how I would describe the front desk manager's attitude. In all my experiences with the various hotels in Philippines, never have I come across how this person handled the situation. Basically he was just plain tactless and rude. I made a booking 2 days in advanced and it was confirmed. Upon arriving at the... More 

Was this review helpful? Yes 1
Olympia, Washington
Level Contributor
9 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

Beds were very comfortable that we could sleep all day and all night! My room had the view of the city, very nice! Room was very spacious which I really loved! Staff are somewhat welcoming and some are just doing their jobs. Ran into Wifi problems several times during my stay but good thing I had my own pocket wifi... More 

Was this review helpful? Yes 1
Dunedin, New Zealand
Level Contributor
1 review
2 of 5 stars Reviewed 1 week ago

To many rules and regulations, you would think that if they really didn't want me to walk into the restaurant without shoes on they would tell me instead they just scowled at me (if it upset that much) ah culture.

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Sydney, Australia
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here twice in June 2015. Reception check in is very slow. Deposit will be taken from your credit card on check in despite having supplied card details to make reservation. Rooms were good size , bathrooms a bit tired and in need of renovation. On first stay hot water took over 5 minutes to appear after running the shower.... More 

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Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I had reserved for this hotel through their website promos. For only 7k less, you can stay here for 3d2n with buffet breakfast, free sky rides and free dinner buffet at their Sparks resto at the top floor of the hotel where you can see the whole city of Cebu. The ambience here is homey, location is near shopping and... More 

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Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First off, the room along with the telley and furnitures are old. They were repainted, sure, but still old. I requested for one with a great view months ahead and they placed our room directly where the construction workers are. Also, it was inconvenient to get to the rooms. You have to transfer lifts. Pool was great. Heated, I think.... More 

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Sulphur, Oklahoma
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

i enjoyed my stay at the Crown very much and I am going back in October. the room service was excellent but having the restaurant in the upper floors is odd and it was hard to find. It is very convenient to the malls and to historical sites.

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Perth, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We landed in Cebu and Crown Regency Hotel was our first stop over. The foyer was crowded although staff were friendly and helpful, we were not that impressed with our so called "upgrade". The room backed onto the lift and was very noisy. Also the room could have done with a fresh coat of paint and some of the fixtures... More 

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