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All 76 Cebu City hotels

Crown Regency Hotel & Towers Cebu

4.0 of 5 Hotel   |   Fuente Tower 2, Osmena Boulevard, Cebu City 6000, Philippines
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Crown Regency Hotel & Towers Cebu
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Ranked #29 of 76 Hotels in Cebu City
A recent review
5 of 5 stars reviewed 6 days ago
AppleVManila Manila
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493 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Manila
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed August 2013 and availed the 50% off via Metrodeal. Upon purchasing the voucher, we reserved through Jerry Crown Travel (as instructed on the voucher). I was hesitant at first since the travel agency does not have any phone number but they answered my email always and sent me confirmation of our booking at once. We stayed 3d2n for... More 

Was this review helpful? Yes
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel & Towers Cebu, responded to this review

Dear AppleVManila, Thank you for your review of the Crown regency Hotel & Towers and giving us 5/5. We sincerely appreciate your feedback and value your comments. Although, let me inform that there are actually three properties of Crown Regency here in Cebu; Crown Regency Suites & Residences – Mactan, Crown Regency Residences – Guadalupe, Crown regency Hotel & Towers... More 

Sydney, Australia
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Just thinking back to this hotel makes me feel exhausted. As we were pulling up close to the hotel from our taxi, I looked up at this garish lit up building, looking so out of place. I'd booked a 4 night package with the hotel which seemed to be a great deal as it included daily breakfast, one buffet lunch,... More 

Was this review helpful? Yes
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel & Towers Cebu, responded to this review

Dear ElHaych, Thank you for taking the time to write your review of our property, your comments are very much valued. Constructive feedback most gratefully received, we do of course set out on the journey to do our best. I will be sure to pass your comments on to the team. Sorry to hear that you were not met in... More 

Cagayan de Oro, Philippines
Contributor
11 reviews 11 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here with my fellow officemates for a night because we attended our Christmas Party in Cebu. It was my first time staying here and it was a pleasant experience. Location: The location of the hotel puts you right at the center of the bustling city. It is very close to the downtown area and really the taxi fare... More 

Was this review helpful? Yes
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel & Towers Cebu, responded to this review

Dear nike0608, Thank you for taking the time to review! We are pleased you enjoyed your time with us at Crown Regency Hotel & Towers. It was a pleasure to accommodate you and your team. We also, appreciate your suggestion. We are taking all your comments with serious concern. We hope to have the honor of hosting you and your... More 

Cavite Province, Philippines
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The experience was momentous! Services were pretty good. The elevator is damn handsome looking, constructed in golden sheets of metal. The rooms are so cozy to sleep on, with 2 beds which can accommodate 4 persons. Love the bathroom! - especially the huge tub and porcelain sink. Swimming pools and jacuzzi tubs were an amazing treat to those who really... More 

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CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel & Towers Cebu, responded to this review

Dear Godwyn P, Thank you for taking the time to share your wonderful review about your stay at the Crown Regency Hotel & Towers. We are glad to know that you had a fantastic experience during your stay last February. Great advice on how to treat oneself from body aches, our swimming pools and Jacuzzi are really a great treat,... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have decided to stay here along with my friends last november, we are 4 in a group and we stayed in a quadruple sharing, the hotel offers a good package for only 4,100 per person you'll get a dinner, lunch, daily breakfast, welcome drink, and some attractions (skywalk, edge coaster, 4D ride) were u'll consider that your payment was... More 

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CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel & Towers Cebu, responded to this review

Dear sheli_cious, Thank you very much for your review of your recent stay at the Crown Regency Hotel & Towers. We are glad that you have enjoyed your stay with us. Your acknowledgement on our room package and adventures we offer really motivates us to keep maintain the level and ensure all the guests staying with us receive the same... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

A bad first impression with an unpleasant foyer, very busy and cluttered. Towels grey, no hot water. Took up with reception staff but no duty manager. Promised a call which never came. Good for the adrenaline activities on the roof and impressed with the restaurant staff, but the damage was already done. Better hotels at better value locally.

Was this review helpful? Yes
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel & Towers Cebu, responded to this review

Dear Graham A, Thank you for your comments further to your recent visit with us. We are very sorry that your experience was not what you expected. It is also in our disappointment that no call back was given from us when you requested it. It is not our normal practice. We have taken necessary action on this concern and... More 

Parañaque, Rizal, Philippines
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We checked in at this merely because of the package. For 4.5K you can have a night for 2 with buffet dinner and bfast. 2 tickets for sky adventure plus and additional welcome drinks and 3 bullets at the firing range. The elevator is also an inconvinient as you have to transfer from one elevator to the other to get... More 

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CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel & Towers Cebu, responded to this review

Dear verseaila, It was a pleasure to have you stay recently at the Crown Regency Hotel & Towers. Thank you for taking the time to review us on Trip Advisor. We are glad that you are able to experience our one of a kind hotel package that let you experience the thrill of Sky Adventure plus the sumptuous food choice... More 

Manila, Philippines
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel for almost a month for a business trip and we were fortunate enough for having been given a good rate for long stay. I've been here before but only for the attractions atop their towers (edge coaster etc.). Rooms: Most of us were assigned in the 10th floor, non-smoking rooms. I had a king-sized bed,... More 

Was this review helpful? Yes
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel & Towers Cebu, responded to this review

Dear rachelle_cpa, Thank you for choosing Crown Regency Hotel & Towers as your choice of stay during your business trip to Cebu. It is our great pleasure to have you and your team with us and we are delighted to note that your overall stay has been enjoyable. We would like to extend our apologies that we fell short over... More 

Jeddah, Saudi Arabia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Everything, nothing is good at all the room was very bad and not cleaned the bed and mattress were very dirty the bathroom towel were been used around 1000 time and it been renowed its useless even can't be use to clean the dust as its already dusty the reservation process took around 30 min even though they don't have... More 

Was this review helpful? Yes
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel & Towers Cebu, responded to this review

Dear Sh3non, Thank you for sharing your experience at the Crown Regency Hotel & Towers. Please allow us to foremost extend our sincere apologies for the unpleasant experience you have encountered. I am so sorry that you did not find our bed & towels up to par; I have addressed these with our Executive Housekeeper to assure that this type... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I was excited to check in to the hotel yet was very upset. Firstly - The light of the room is too dim no proper lightning . Secondly - The washroom lacks of toiletries. Thirdly - the staff are incompetent, poor product knowledge. They don't even know what's the classification of their hotel. And every one is claiming that they're... More 

Was this review helpful? Yes
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel & Towers Cebu, responded to this review

Dear Larnell H, Thank you for taking the time to share your experience and providing us valuable feedback regarding your visit at the Crown Regency Hotel and Towers. I would like to apologize for the inconveniences you experienced during your visit. Guest Service is our top priority which was assured during our courtesy call that any concern at the hotel... More 

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Additional Information about Crown Regency Hotel & Towers Cebu

Address: Fuente Tower 2, Osmena Boulevard, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crown Regency Hotel & Towers Cebu 4*
Number of rooms: 300
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Also Known As:
Crown Regency Hotel And Towers Cebu
Regency Cebu City
Cebu City Regency
Crown Regency Hotel & Towers Cebu Cebu Island/Cebu City
Hotel Style:
#8 Spa Hotel in Cebu City
#9 Luxury Hotel in Cebu City

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