We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palazzo Pensionne

Certificate of Excellence
Hotel website
49 Sepulveda Street, Cebu City 6000, Philippines
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Palazzo Pensionne
Professional photos View all
Browse nearby
Palazzo Pensionne
Write a Review

79 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Swedish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Petaling Jaya, Malaysia
Top Contributor
263 reviews 263 reviews
32 hotel reviews
166 helpful votes 166 helpful votes
3 of 5 stars Reviewed 1 week ago

Palazzo Pensionne is a little out of the way, hidden behind some inner roads of Cebu City. The airport taxi man had a hard time getting us there having to stop to ask for directions. The place is decent, generally clean. Each time we enter the room, it smells musty. After turning the AC on for a few minutes, the... More 

Was this review helpful? Yes
Washington DC, District of Columbia
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a last minute booking as I was supposed to go to Bohol from Cebu but decided to stay in Cebu for one more day. Saw this hotel had some good reviews so I decided to book it last minute. Really impressed. The room was better than expected, it was quite spacious. They had breakfast included and the staff... More 

Was this review helpful? Yes 1
19 reviews 19 reviews
19 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 17, 2015

Although we stayed at the palazzo one night, we were very impressed with the quality of the place. It was very clean, the rooms are big and inviting, and the service is good and helpful. There were 2 things that were less good. One, the shower water, which only got hot when you put it on the highest pressure- which... More 

Was this review helpful? Yes 1
Seogwipo, South Korea
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 1, 2015

I stayed in three different rooms on the main floor during my time in Cebu. The toilet wasn't working in my first room (which is a negative), but I was immediately moved into a new room after the problem couldn't be resolved (which is a positive). I stayed in my third room on a separate trip. This hostel seemed to... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 25, 2015

Mold/mildew in the shower, very poor water pressure, pull your door shut as it will close but not fully by itself, electrical outlet hanging with exposed wires in the bathroom . Staff was good and the free breakfast was good...

Was this review helpful? Yes 2
2 reviews
2 of 5 stars Reviewed February 12, 2015

The staff were rude to us upon checking in and when we asked about food options. When we asked about food options one of the front desk staff said in Visayan that she was "too busy for this" according to my wife. That is incredibly rude to say to guests. We booked this hotel for two nights before a trip... More 

Was this review helpful? Yes
Top Contributor
62 reviews 62 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed January 21, 2015

We stayed here for 5 nights at january 2015. Good things: Rooms were ok, clean and almost everything was working. Location was nice. The staff was nice and helpfull. They offered a free meal on new years eve, which included many kinds of philippian foods like pork lechon (a whole pork with apple in his mouth!!). Bad things: Internet did... More 

Was this review helpful? Yes 1
Washington, District of Columbia, District of Columbia, United States
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 9, 2015

We are budget travelers and wanted a cheaper but nice place to stay for three nights. This fit the bill. PROS: - The room was large and clean with excellent AC. - Shower was good sized with plenty of hot water. - The included breakfast was one of the best we've had in the region. The pancakes were great and... More 

Was this review helpful? Yes
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 9, 2015

Well located. 20 min walk from downtown and 15 min walk from Ayala Center. It is a good place if you spend a day or two in Cebu city. Good breakfast, clean room, good wifi, fair price. We really enjoyed our stay there and we would recommend it with no hesitation !

Was this review helpful? Yes
Atlanta, Georgia
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 21, 2014

When your in a budget and close to everything, malls, port and airport, this is a hotel to consider, the staff are vey nice the breakfast are delicious, when we visit Philippines we always stay in this hotel, right on the budget and close to everything!

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

32 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (17)
Hotel & grounds (5)
Room/suite (7)
Bathroom (1)
Other (4)

Management photos: Courtesy of the property manager

All management photos (15)
Other (15)
Hotels you might also like...
Check In Check Out
Price Your Stay


Questions? Get answers from hotel staff and past guests. Ask a question