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Palazzo Pensionne

49 Sepulveda Street | Brgy. Zapatera, Cebu City 6000, Philippines
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1 room 1 adult
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94 Reviews from our TripAdvisor Community

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Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed over night only so it was perfect for us. Pretty close to SM mall were we spent the evening, eating and also went to the IMax theatre to watch a movie. The hotel had lovely staff, clean rooms and great breakfast, loved their pancakes! Nice w ac in the room cause it got very hot. The place is located... More 

Helpful?
Thank Zhalan
1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

Together with my family, we stayed in the hotel for 2 nights. Despite the early checkout (2am), the hotel managed to prepare breakfast for us – you just have to notify them early on. Also, during the time that we were there, the front desk is always quick in answering our calls and attending to our needs (requested for a... More 

Helpful?
Thank Maricar T
london
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I've stayed here before but wont stay here again as the prices they charge on booking sites are to much for the quality of the rooms especially in the older building ' it needs remodelling completely the bathroom taps are coated in lime scale the wash basin doesn't have hot water I'm not Filipino so I'm not a custom to... More 

Helpful?
Thank wisayanlover
PalPen, Manager at Palazzo Pensionne, responded to this review

Dear Wisayanlover, Were sorry to hear about your terrible experience with your recent stay. Our Room rates are very reasonable priced throughout Online booking sites and even our website. We will look into all of the points that you have discussed in your comment, we will work on improving our products and services. We hope to welcome you again on... More 

Cebu City, Philippines
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It's like a home converted to a hostel. The staff and the owners were very accommodating and the wifi was fast enough in all areas. The room was big and clean. The location is near Ayala mall (one of the biggest malls in Cebu City). Jeepney and taxis were accessible. The breakfast was average but it was what we paid... More 

Helpful?
Thank AprilAprilF
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Okay, so we stayed here for 3 nights. I emailed them that i will be coming earlier than the check-in time and that i needed good wifi connection. It was around 30 minutes from the airport by cab. Took only 10 minutes to SM Cebu. The cabs were easy to find, you can ask them to hail one for you... More 

Helpful?
Thank althea laureen l
New York
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed January 3, 2016 via mobile

We checked-in and got an upgrade to a deluxe room since our room was already taken. The staff is super friendly and professional we felt like home. ( New York & Germany ). Our room was the best we room we haver ever seen in the Philippines. Amazing beds, clean bathroom, and lots of space. Breakfast in the morning is... More 

Helpful?
Thank PierreULU
Sandakan
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed November 12, 2015 via mobile

A homey, clean and neat place to stay in Cebu and near to Basilica Santo Nino. Affordable rooms with choices of American and Filipino breakfast. Staff are attentive and always ready to help. Cebuanos are warm great people! Location is within residential area, taxis are easy to get. Will sure return to this place. Thank you for making our stay... More 

Helpful?
Thank TresSdk
Sooke, Canada
Level Contributor
123 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed November 5, 2015

We stayed here for three nights after a plane of ours was cancelled. We booked in short notice. Pros. - lovely staff. Very friendly and willing to answer any and all questions. - let us check in at 9am with no extra fees, incredibly kind of them to do. - large room with a nice bathroom. Very clean on check... More 

Helpful?
Thank DirtyBindle
PalPen, Manager at Palazzo Pensionne, responded to this review

Dear DirtyBindle, We are glad to read you that had nice experience with us. However, were very sorry about your ant bites. We could have prevented it, if you let us clean your room everyday. We are on a tropical country. So, expect ants if food is not properly disposed. Were sorry, Regarding the noise, as we are improving our... More 

Philippines
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed October 7, 2015

Earlier this year, when my wife and I had a medical appointment scheduled for Cebu University Doctor's Hospital in Cebu City, Philippines, I was looking for an inexpensive and nice place to stay for my wife, daughter-in-law and I to stay in for a couple of days. After researching the internet, I came across: Palazzo Pensionne House, which is similar... More 

Helpful?
Thank Paul V
PalPen, Manager at Palazzo Pensionne, responded to this review

Dear Paul V, We're very happy to read you had a great stay and a wonderful experience with us. We look forward to having you with us again. Sincerely, Palazzo Pensionne Management More 

Al Khobar, Saudi Arabia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 9, 2015

We got an executive deluxe room with two double beds plus we added an extra bed so that fits 5 persons in one room. We rented two rooms since we are 10 in all. The room and CR was very clean for a budget hotel, it's also very spacious. This is a well maintained pensionne house, you can see that... More 

Helpful?
Thank talavalino
PalPen, Manager at Palazzo Pensionne, responded to this review

Dear Talavalino, We are happy to read that you and your barkada had a great stay with us last Sinulog celebration. Our location is very convenient during Sinulog, as we are inside the Sinulog route. Mango Square and Ayala where different party events is just a walking distance. We will check on our menu, and try to improve on our... More 

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