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Palazzo Pensionne

Certificate of Excellence
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49 Sepulveda Street, Cebu City 6000, Philippines
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Palazzo Pensionne
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77 reviews from our community

Traveler rating
    18
    37
    17
    4
    1
See reviews for
15
26
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7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Although we stayed at the palazzo one night, we were very impressed with the quality of the place. It was very clean, the rooms are big and inviting, and the service is good and helpful. There were 2 things that were less good. One, the shower water, which only got hot when you put it on the highest pressure- which... More 

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Seogwipo, South Korea
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed in three different rooms on the main floor during my time in Cebu. The toilet wasn't working in my first room (which is a negative), but I was immediately moved into a new room after the problem couldn't be resolved (which is a positive). I stayed in my third room on a separate trip. This hostel seemed to... More 

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Mold/mildew in the shower, very poor water pressure, pull your door shut as it will close but not fully by itself, electrical outlet hanging with exposed wires in the bathroom . Staff was good and the free breakfast was good...

Was this review helpful? Yes 1
2 reviews
2 of 5 stars Reviewed February 12, 2015

The staff were rude to us upon checking in and when we asked about food options. When we asked about food options one of the front desk staff said in Visayan that she was "too busy for this" according to my wife. That is incredibly rude to say to guests. We booked this hotel for two nights before a trip... More 

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Top Contributor
62 reviews 62 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 21, 2015

We stayed here for 5 nights at january 2015. Good things: Rooms were ok, clean and almost everything was working. Location was nice. The staff was nice and helpfull. They offered a free meal on new years eve, which included many kinds of philippian foods like pork lechon (a whole pork with apple in his mouth!!). Bad things: Internet did... More 

Was this review helpful? Yes 1
Washington, District of Columbia, District of Columbia, United States
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 9, 2015

We are budget travelers and wanted a cheaper but nice place to stay for three nights. This fit the bill. PROS: - The room was large and clean with excellent AC. - Shower was good sized with plenty of hot water. - The included breakfast was one of the best we've had in the region. The pancakes were great and... More 

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Senior Contributor
39 reviews 39 reviews
33 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 9, 2015

Well located. 20 min walk from downtown and 15 min walk from Ayala Center. It is a good place if you spend a day or two in Cebu city. Good breakfast, clean room, good wifi, fair price. We really enjoyed our stay there and we would recommend it with no hesitation !

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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 21, 2014

When your in a budget and close to everything, malls, port and airport, this is a hotel to consider, the staff are vey nice the breakfast are delicious, when we visit Philippines we always stay in this hotel, right on the budget and close to everything!

Was this review helpful? Yes 1
Liverpool, United Kingdom
Top Contributor
364 reviews 364 reviews
74 hotel reviews
422 helpful votes 422 helpful votes
5 of 5 stars Reviewed November 15, 2014

Stayed here 2 nights, booked Agoda £15 for twin A/C with breakfast. We walked 20mins from Ferry Port here. Located in a quiet back street in Cebu it is near to most of the main attractions. Room was excellent, clean, WIFI, TV, AC and modern clean bathroom with hot shower. Breakfast (we had pancakes) was ENORMOUS and tasty. Only place... More 

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Christchurch, New Zealand
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 11, 2014

We were welcomed by friendly staff who gave us lots of helpful information. The room was clean, tidy and spacious but, we had to move after our first night because of very noisy early morning traffic. Thankfully, we only moved across the hallway and we were able to enjoy 2 good nights sleep. It is located down a side street... More 

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