We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Marco Polo Plaza Cebu

Certificate of Excellence
Cebu Veterans Drive | Nivel Hills, Lahug, Cebu City 6000, Philippines
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Marco Polo Plaza Cebu
Professional photos View all
Browse nearby
Marco Polo Plaza Cebu
Add Photo Write a Review

525 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    249
    217
    36
    14
    9
See reviews for
115
125
50
98
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (525)
  • Mar-May only
    (136)
  • Jun-Aug only
    (130)
  • Sep-Nov only
    (109)
  • Dec-Feb only
    (150)
All months
There are newer reviews for Marco Polo Plaza Cebu
See the most recent reviews
Southampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 6, 2014

i have now been there a few times and recomend it to anyone the pool is large with lifeguards the food A+ plenty of choice and the service was top of the list they realy do look after you there ideal for family single couples bussiness may not be the cheapest but well worth it.

Was this review helpful? Yes 2
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear Johnny S, Greetings from Marco Polo Plaza Cebu! Thank you for sharing your experience while staying at our hotel through this Tripadvisor review. Nothing can be delightful than knowing our guests are happy of our brand of hospitality. Our warm regards to you all the way to the UK! We look forward to see you on that next trip... More 

Sydney
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed February 6, 2014

A very comfortable and well appointed hotel with exceptional staff. We are very frequent visitors to this city, visiting from Australia at least twice a year for the past twenty years for business and to visit family. Our stays are not short normally around three to four weeks each visit so we really appreciate a hotel that makes us feel... More 

Was this review helpful? Yes 2
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear MichaelCiel, Greetings from Marco Polo Plaza Cebu! Thank you for choosing to stay at our hotel during your vacation in Cebu. We feel very special to be part of your visit especially that it was in celebration of the Festive Season. Thank you too for highly recommending our hotel property through writing a review here on Tripadvisor. We truly... More 

Newark, New Jersey
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 25, 2014 via mobile

Wow, I am truly impressed with this hotel. I do not have any complaints. The room was large and clean. Bathroom modern and nice amenities. Every employee I encountered always had a smile and greeted me. The spa is great especially for the price. My favorite of all was the breakfast buffet. I must say it really had everything a... More 

Was this review helpful? Yes 1
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear JTD724, Greetings from Marco Polo Plaza Cebu! It is always an inspiration for hoteliers to receive such an acknowledgement especially when shared to others. Thank you for taking time to write and share this on Tripadvisor. We are inspired to continue bringing these experiences to you all. We call it, the “Marco Polo Way”. We shall you see then... More 

Tawau Division, Malaysia
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed January 22, 2014

I had my vacation with my girl friend and after researching the hotels around Cebu, I've decided to book my room here through email. To my surprise, the reply from the hotel was fast!!! Plus, I've added some additional request - a dozen of red roses to be ready in the rooms when we check it! This hotel never fail,... More 

Was this review helpful? Yes 1
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear Toshiki, Greetings from Marco Polo Plaza Cebu! Thank you for choosing to stay with us on your Cebu vacation and most especially for recognizing us to be your "best hotel experience". We are honored and delighted. This brings us more encouragement to maintain the finest of hospitality, the Marco Polo Way. Thank you for sharing your experience with us... More 

Columbus, Ohio
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 20, 2014

My husband and I met in the Philippines 14 years ago and it was called Cebu Plaza then. We'd never thought we'll be there again. We spent 2 days and 2 nights & it's better than before,lots of good memories. When we went swimming the pool was ours :) very nice hotel detailed oriented staff,clean and friendly. They were still... More 

Was this review helpful? Yes
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear Marjoerie, Greetings from Marco Polo Plaza Cebu! Thank you for making us part of that great homecoming! It is our pleasure to be able to share with you good memories. Thank you for sharing as well details on how much you both have enjoyed your stay; from food and facilities to friendly and detail-oriented staff. It is very inspiring.... More 

Bournemouth, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed January 19, 2014

This hotel is up on the hill away from the city, the rooms are ok,staff friendly,decor for Xmas super,,,nice place,great buffet and service,but long way from the centre of the city,stay before at Merritott

Was this review helpful? Yes
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear alberto750, Greetings from Marco Polo Plaza Cebu! Thank you for taking time to quickly share information about your stay in our hotel with the whole family. This helps those who are seeking tips of where to stay in Cebu. We look forward to see you and the whole family the next time you travel to Cebu. Cheers! Sincerely, Hans... More 

Phuket, Thailand
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed January 18, 2014

When we first arrived at Marco Polo Plaza, we were greeted by some very sweet ladies in traditional Filipino outfits. They were very friendly and full of suggestions on places to visit. They will call you "sir" about 1,000 times. :) I also loved that they had 24/7 room service. The food was great and the room service people were... More 

Was this review helpful? Yes
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear Chane_Steiner, Greetings from Marco Polo Plaza Cebu! How wonderful it is to receive such an appreciation of our brand of customer service, facilities, food and beverage and amenities. Thank you for sharing this through Tripadvisor as this provides our future guests an additional perspective of the “Marco Polo Way” of hospitality. We look forward to see you again soon!... More 

South Korea via The USA
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 14, 2014

My family of four recently stayed two nights at the Marco Polo in Cebu. We were coming from a resort in Mactan and added a couple of days to our vacation. We really enjoyed our stay! This property is up on the hill, away from the congestion of the city. The spa is good and reasonably priced, the restaurants are... More 

Was this review helpful? Yes
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear Bill E, Greetings from Marco Polo Plaza Cebu! Thank you for sharing your story about how much you and the whole family enjoyed that recent stay in our hotel property. It is our pleasure to be able to deliver the best in hospitality to all our guests. Thank you too for sharing tips. It will be of great help... More 

Mandaue City, Mandaue, Philippines
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed January 9, 2014

Went with my daughter and her husband to attend a dinner show to usher the countdown for the New Year. It was a wonderful dinner with entertainers both from Cebu and Manila. The buffet had a great menu and they all tasted great. Just right for the mix of guests who attended the occasion. And the unlimited drinks helped loosen... More 

Was this review helpful? Yes
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear Joseph D, Greetings from Marco Polo Plaza Cebu! What a pleasure it is to know that you and the family celebrated the turn of the New Year with us. Thank you for choosing the Marco Polo Plaza. We are delighted for the celebration’s success, making way for more wonderful and exciting celebrations and events in 2014. We hope to... More 

Cebu Island, Philippines
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 9, 2014

I stayed last december 26,2013 using my GC.I approached the reception to help me to book a room but then she just said I cannot check in because I have to do it prior which I understood. And then she advice to go to telephone booth to call the reservation office.When I called the reservation Marie helped my reservation and... More 

Was this review helpful? Yes
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear sojoseph, Greetings from Marco Polo Plaza Cebu! We regret to note that your arrival experience was not as expected it to be. We have made our investigation and stern coaching has been made to the guest service associate who handled your transaction. We do appreciate your mention of the efficiency of our engineering, pool, security and food & beverage... More 

Questions? Get answers from hotel staff and past guests. Ask a question

761 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (285)
Viewed
Dining (35)
Viewed
View from room (12)
Viewed
Pool/beach area (30)
Viewed
Hotel & grounds (55)
Viewed
Bathroom (14)
Viewed
Room/suite (60)
Viewed
Business center/function rooms (3)
Viewed
Other (76)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (457)
Viewed
Amenities (95)
Viewed
Continental Club Sea View Room (42)
Viewed
Deluxe Mountain View Room (40)
Viewed
Junior Suite (51)
Viewed
Pool (28)
Viewed
Restaurants and Bars (169)
Viewed
The Hotel (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (5)
Viewed
Dining (6)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Other (2)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay