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Marco Polo Plaza

4.0 of 5 Cebu Veterans Drive | Nivel Hills, Lahug, Cebu City 6000, Philippines
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Certificate of Excellence 2014
Marco Polo Plaza
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Marco Polo Plaza
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418 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Marco Polo Plaza
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Manila, Philippines
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

I've stayed here for 2 nights and 3 days. I've been going in and out of Cebu for business and this hotel for me is one of those fave hotels I stay in when there. Quiet and a little of that "away from the city" feel but not too far. It's also in the mountains so a little different from... More 

Was this review helpful? Yes
OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear LitoM_458, Greetings from Marco Polo Plaza Cebu! Thank you for finding time to share a review about your recent stay at our hotel. We are glad that you appreciate the unique features of our property such as the comfort and quite it brings. Thank you for the good word. See you on that next trip to Cebu City! Sincerely,... More 

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Really good sweet bread or ensymada flavored ube(purple yum) and Cheese! at the lobby of the hotel.Helpful and nice Staff👍The hotel cleainess is really excellent. The Hotel is in a good area in Cebu.Well Trained Staff and they always maintained the lobby looks excellent with Fresh Flowers.

Was this review helpful? Yes
OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear Suzette T, Cheers to a fan of the Café Marco Ensaimada! Greetings! Thank you for your sincere appreciation of our brand of hospitality. We are delighted that we have given you a pleasant stay experience. Thank you for sharing this review. We look forward to see you again here at the Marco Polo Plaza Cebu! Cheers, Hans Hauri General... More 

Chicago, Illinois
Top Contributor
100 reviews 100 reviews
45 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I think this is a decent 4 standard hotel. The room clean, and service pretty nice. However, it's far away from the center and I found the food at their buffet average. The buffet dinner for Thanksgiving disappointing. If you can find a decent deal for this hotel, it's a decent choice for Cebu City. Nothing really stands out.

Was this review helpful? Yes 1
OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear kpchitown, Greetings from Marco Polo Plaza Cebu! Thank you for finding time to write a review about your stay at our hotel property. We appreciate your feedback on our Thanksgiving dinner buffet as it helps us re-assess and find ways to improve our offerings on the next celebration. We wish you well. Have a wonderful Christmas break! Sincerely, Hans... More 

Contributor
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for 4 nights in August, 2014. Allow 30 mins by taxi from the airport, this hotel is located on a hill providing sweeping views of Cebu City and Mactan Island. You'll need a taxi to visit downtown places of interest. Mostly just 10-15 mins and P100.00 in a taxi. The roof-top bar and restaurant is a highlight of this... More 

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OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear Alexx617, Greetings from Marco Polo Plaza Cebu! Thank you for highly recommending our hotel property through this Tripadvisor review. We are pleased that you enjoyed your stay with us; had a great time at the Blu Bar with its breathtaking atmosphere and excellent food and the Marco Polo Way of customer service that you acknowledged. Thank you for considering... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Service was great! staff were so accommodating. So was the room it was very clean, the linens feels so fresh. Very comfortable to use. And the food ah too many choices! Pizza was delish! Will be coming back for sure!

Was this review helpful? Yes 1
OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear Lisa Y, Greetings from Marco Polo Plaza Cebu! It is a delight to know that you have immensely enjoyed your stay at our hotel. Thank you for mentioning on this review your sincere appreciation of the neatness of our property, the many food choices and the way our staff made you feel well- taken-care-of. It is our pleasure to... More 

Amman, Jordan
Top Contributor
67 reviews 67 reviews
14 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We always enjoy staying in this hotel. One of the best hotels in Cebu with very good service. The roof top restaurant and bar name BLU is very nice with excellent views. Lobby lounge entertainment pleasant and the food in the all day dining restaurant is very good. They always have food promotions. Valet parking very good as well.

Was this review helpful? Yes 3
OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear Erik H, Greetings from Marco Polo Plaza Cebu! Thank you for choosing to stay at our hotel property once again, and for finding time to share a review here on Tripadvisor. We are delighted to know that you have immensely enjoyed your stay with us, particularly finding our nightly entertainment pleasant and relaxing. Thank you for promoting our rooftop... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Promised myself to check in to this hotel once I'll be back in Cebu for my annual vacation. So yeah I had an awesome stay in this hotel. The staff are so hospitable and polite esp Ms. Jessica,Theresa, James, Marites, Maribel,Joseph, Andrew and Jeson, Grace and Mia. You can really say that they're enjoying what they're doing. They're not just... More 

Was this review helpful? Yes 1
OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear Larnell H, Greetings from Marco Polo Plaza Cebu! Thank you sharing your beautiful stay experience with us through this review. We join the rest of the team to be inspired even more and to continue to share our brand of hospitality. Thank you for your sincere appreciation of our staff and for highly recommending the Marco Polo Plaza Cebu.... More 

Houston, Texas
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean, safe (lots of security checks), and good service. We set out for a business meeting and 10 minutes into the trip they called the driver as i left (my bad) my brief on the lobby sofa, the driver promptly turned around, they had it ready at the entrance and made it in time for meeting. I think they do... More 

Was this review helpful? Yes
OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

DrMac27126, Greetings from Marco Polo Plaza Cebu! Thank you for caring to write a review about your stay in our hotel property. It serves as an inspiration to all our associates to continue to be as keen as necessary to the needs of our guests. Thank you for acknowledging and appreciating the Marco Polo Way of hospitality. We look forward... More 

Bolton, UK
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Marco Polo and I really could not recommend it enough. For the price you pay you get a top quality hotel with everything you could possibly require. The staff are professional, friendly and helpful. It is a few minutes taxi drive away from the centre of Cebu City but do not let this put you off.... More 

Was this review helpful? Yes
OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear Paul_Bolton64, Greetings from Marco Polo Plaza Cebu! Thank you for sharing a strong recommendation for our hotel property. We are delighted to know that you had a great time spent with us, giving notice of the fair price and quality of products and services. Calling us the best amongst all the hotels that you have stayed at in the... More 

Manila, Philippines
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 14, 2014

I stayed at the Marco Polo twice now (oct and Nov'14) for a business trip in Cebu. The hotel rooms are spacious and the beds are ok. The hotel seems a bit old but has all basic amenities of a business hotel. The breakfast buffet has variety but would recommend keeping a different menu for different days of the week.... More 

Was this review helpful? Yes
OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear Traveler_1983_10, Greetings from Marco Polo Plaza Cebu! Thank you for choosing to stay with us and for sharing a review about it here on Tripadvisor. It is our pleasure to know that you had a “good stay”, specifically taking notice of our brand of customer service. We appreciate your feedback on the breakfast buffet stretch as this helps us... More 

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Additional Information about Marco Polo Plaza

Address: Cebu Veterans Drive | Nivel Hills, Lahug, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Marco Polo Plaza 4*
Number of rooms: 329
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Also Known As:
Marco Polo Plaza Hotel Cebu City
Marco Polo Plaza Cebu Island/Cebu City
Hotel Style:
#2 Spa Hotel in Cebu City
#3 Romantic Hotel in Cebu City
#3 Luxury Hotel in Cebu City
#4 Family Hotel in Cebu City
#4 Business Hotel in Cebu City

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