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Marco Polo Plaza

4.0 of 5 Cebu Veterans Drive | Nivel Hills, Lahug, Cebu City 6000, Philippines
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Certificate of Excellence 2014
Marco Polo Plaza
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Marco Polo Plaza
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467 reviews from our community

Traveler rating
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    31
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Santo Domingo, Dominican Republic
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

A+ best staff best, food ever, way above any Aussie or American or European hotel I've stayed in, would pay $300 plus for anything close in aussie, Rui or Ria on reception the most professional and polite lady we've ever met

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OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear Dan6799, Greetings from Marco Polo Plaza Cebu! Thank you for sharing a quick review of your stay experience at our hotel and for giving us a perfect score on Sleep Quality, Cleanliness and Service. For your sincere appreciation of our service and food quality, calling it way above the other hotels that you have stayed across, such statement inspire... More 

Planet Earth
Contributor
12 reviews 12 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is on a hill and a bit out of the way but not at all inconvenient! You'll need to take a cab/car to get downtown or get around. We were allowed to check in early. Our room was spotless and had good blackout curtains. Travel cot and baby bath were provided for my toddler. Breakfast buffet was excellent... More 

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OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear RunawayBelle, Greetings from Marco Polo Plaza Cebu! Thank you for sharing a review about your stay experience with us. We are glad that you find our accommodation nice and convenient, clean and friendly especially to the needs of your little one. Thank you too for your comment on our gift shop. We are brewing something new on that area... More 

Philippines
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I booked a stay here based on the reviews I got from trip advisor and I wasn't disappointed at all. The room was quite big, with two very comfortable double beds. The bathroom was very clean and the amenities were complete. There were only two things that puzzled me - their tissue box holder in the bathroom only had a... More 

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OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear missjay10, Greetings from Marco Polo Plaza Cebu! Thank you for finding time to share this stay experience review and most especially for the good word and future plans to stay with us again. We are delighted that you find our accommodation worth the price, from the comforts that our rooms provide to the bountiful breakfast buffet. May we apologize... More 

Shanghai
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I spent Chinese New year and my birthday in the Marco Polo. From the moment I arrived to the moment i left I was made to feel special by every member of staff. Check in was extremely quick and efficient, staff spoke excellent English. Room was spacious with a view of the mountains. I requested ice for my room on... More 

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OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear Pete D, Greetings from Marco Polo Plaza Cebu! Thank you for sharing a review of your recent stay experience with us and for the early plan on that next trip to Cebu with Marco Polo as your home! Most of all, thank you for choosing us to be part of your birthday celebration. It warms the heart to know... More 

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Large hotel situated in the hills of Cebu,a little out of the way but worth staying here. I had to book a grand deluxe room because none of the cheaper rooms had king sized beds only two double beds, not sure what was so grand deluxe about the room except for the view of the mountains. Room was small and... More 

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Vancouver
Top Contributor
73 reviews 73 reviews
32 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night here on our way off of Cebu island. The restaurant by the pool was good and the atmosphere nice. The room was clean and nice but a little dated. The standard of service was a little below what received at the Pennisula in Manila but still okay. The difficulty for us was the distance from the... More 

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Melbourne, Australia
Contributor
15 reviews 15 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

What a great experience! Arrived for a two night stay on New Years Eve 2014 and the following night to recover. So glad we did. Firstly, for the price of the room on New Years Eve with the extra person, I would highly recommend anyone to stay here. It included a delightful Gala dinner, buffet style - absolutely everything you... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay here. We only stayed 2 nights and spent most of one day in Oslob with the whale sharks but the time we did spend at the hotel was pleasant. Service was very good on the whole. Buffet is good, A la cart is a bit erratic- took a very long time for me to get... More 

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PARIS FR VANCOUVER CA MANILA PH
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is our favorite it is our second time there. The whole staff are professional from bellman to doorman to luggage handlers through medical team, front desk receptionists and finally the continental club team. all of you are great. Mhia at continental club you are great and true. Michelle you are an awesome continental club manager. Paul you are... More 

Was this review helpful? Yes 1
Arkansas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I visited Marco Polo in October 2014 when I went to visit my girlfriend. I stayed there for nine nights, and found the room to be clean and comfortable and the service exceptional. We especially love the pizza at the poolside bar.

Was this review helpful? Yes 1
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Additional Information about Marco Polo Plaza

Address: Cebu Veterans Drive | Nivel Hills, Lahug, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Marco Polo Plaza 4*
Number of rooms: 329
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Also Known As:
Marco Polo Plaza Hotel Cebu City
Marco Polo Plaza Cebu Island/Cebu City
Hotel Style:
#2 Spa Hotel in Cebu City
#3 Luxury Hotel in Cebu City
#3 Family Hotel in Cebu City
#3 Business Hotel in Cebu City
#4 Romantic Hotel in Cebu City

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