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All 77 Cebu City hotels

Marco Polo Plaza

4.0 of 5 Hotel   |   Cebu Veterans Drive | Nivel Hills, Lahug, Cebu City 6000, Philippines
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Ranked #3 of 77 hotels in Cebu City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Christine T Singapore, Singapore
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349 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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English first
Quezon City, Quezon City, Philippines
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Last time I stayed in this hotel it was still named the Cebu Plaza Hotel. Knowing that it has become the Marco Polo Hotel I was very excited to stay there since we were very much impressed during our stays in their Davao and Hong Kong hotels. Whenever we are in Cebu, we always stay at the Marriott hotel and... More

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Seminyak, Indonesia
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Unfortunately far from five star hotel as most of the staff is lazy and unhelpful. Gold medal for reception: no hello, long waiting, long processing, unjustified charges that were removed without an apology. Worst was they tried to rip us of when we had to extend for an extra night; they said that hotel was fully booked on that night... More

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Newcastle upon Tyne, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed 1 week ago

This was advertised as a five star hotel and I wanted something nice for me and my girlfriend. I travelled here from England for the first time.What is really disappointing is not how nice the place looks or how well decorated the room is but how the staff treat you. In my book customer service is everything and to be... More

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Singapore, Singapore
2 reviews
4 of 5 stars Reviewed 1 week ago

Having intense in love and exploring Cebu and we are new here. August 3 to 5 we stayed here. This is match and quite room for us lover! room are so quite and you can swim the pool and red wine was a match. Near to the mall and and to the mountain also for sight seeing. Our outdoor adventure... More

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Jakarta
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Duration: 3 nights Rate: USD 96/night incl breakfast Good things were: - Pleasant service from whole staffs - Really love the pool, so much😍👍😁 - So many options for breakfast since i'm a moslem - Didn't take too long to go to Ayala mall, only costed USD 2-3 - Very good wifi connection in anywhere in the hotel Minus things... More

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OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear Ayirlangga, Greetings from Marco Polo Plaza Cebu! Thank you for the making time to write a review of your stay experience with us and for the good word on our brand of customer service, food, fast Wi-Fi connection and pool facility. We look forward to see you again here at the Marco Polo Plaza whether on business or vacation... More

Amsterdam, The Netherlands
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

So yeah, we randomly booked a hotel in Cebu. Just got one that was fairly priced (about 30 euro per person per night). Can you imagine our surprise when we drove up to the main driveway. Its a freaking 5-star hotel and then some!! The whole place looks fabulous. The staff are meticulous, very friendly and helpful. The room was... More

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OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear Kronos1985, Greetings from Marco Polo Plaza Cebu! Thank you for choosing to stay at our hotel property and for sharing a review about it here on Tripadvisor. It delights us to know that you are pleased, putting emphasis on “fair price” and immensely enjoying the premium that goes with it. Your tips are also most helpful with the additional... More

Manila, Philippines
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recently visited this Cebu landmark last Aug 1-3. My trip was a working holiday. Got a room on the Continental Floor which is i perfect for those traveling alone or need some privacy. As always, food was excellent, especially their Swiss themed buffet. At the Continental lounge you can enjoy a la carte meals at breakfast then a small buffet... More

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OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear PJEnriquez, Greetings from Marco Polo Plaza Cebu! Thank you for sharing your most recent stay experience at our hotel property. Indeed, the Continental Club Lounge is perfect to those who prefer the luxury of privacy. We are delighted to note of your appreciation of the “little things” that make our accommodation special. Thank you for the good word and... More

Cebu City, Philippines
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Once again the Marco Polo Hotel excelled in service and hospitality,we have stayed here many times,all the staff,from the front door to the front desk,restaurants,just have it all together,our room was immaculate,bath room very clean,we have stayed in many of the hotels in Cebu the Marco Polo is on top of the list for us,they are a little away from... More

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OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear trev c, Greetings from Marco Polo Plaza Cebu! Thank you for placing us on top of your list of Cebu hotel accommodations and sharing the good word here on Tripadvisor. It serves as a constant inspiration for all our associates to deliver the best stay experience we call, “The Marco Polo Way”. It is our pleasure to see you... More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here July 11 to 16, booked 2 rooms: - Clean overall, love their decor - Good Food! - Warm and very welcoming hotel staff - Awesome view because hotel is located by the hill. - Located not too far from the busy street. Enjoyed the quiet ambiance. CON: The only problem we had was the water in the shower... More

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OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear Shawie_sfca, Greetings from Marco Polo Plaza Cebu! Thank you for making time to write a review about your stay experience with us. From the food, location and ambiance to overall cleanliness, city view and hospitable staff; these making you and the family choose to stay at our hotel on the next Cebu visits. Thank you. Nevertheless, may we apologize... More

Bacolod, Philippines
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and i enjoyed the friendly staff and big rooms. The buffet breakfast was delicious. One of the best hotels ive stayed in cebu. The lobby bar has entertainers every weekend. If you have time to spend you should go there to relax and have some drinks ormpica-pica

Was this review helpful? Yes
OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear Guava_gal_es, Greetings from Marco Polo Plaza Cebu! Thank you for sharing a quick review about your recent stay with us. It is great to know that you and the family enjoyed it well and most especially on the aspect of relaxation. Thank you too for inviting everyone to spend time to enjoy our live music entertainment over drinks and... More

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Additional Information about Marco Polo Plaza

Address: Cebu Veterans Drive | Nivel Hills, Lahug, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Marco Polo Plaza 4*
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Also Known As:
Marco Polo Plaza Hotel Cebu City
Marco Polo Plaza Cebu Island/Cebu City

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in Cebu City #3 Luxury Hotel in Cebu City #3 Family Hotel in Cebu City #3 Romantic Hotel in Cebu City #6 Business Hotel in Cebu City
Hotel Class
Number of rooms
329

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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