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Marco Polo Plaza

4.0 of 5 Cebu Veterans Drive | Nivel Hills, Lahug, Cebu City 6000, Philippines
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Certificate of Excellence 2014
Marco Polo Plaza
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Marco Polo Plaza
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418 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
11 reviews 11 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

After a few weeks in this country I must say their standards is very very low, from food to accommodation and services in general, people are nice though. This hotel particularly apparently live from its fame and for the Philippinos this is probably a very good one, but for any western standard it is considered old and lacking many things... More 

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Quezon City, Philippines
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed at the Marco Polo for 3 nights. Booked 2 rooms for a very cheap rate. Did not say there were 5 of us. I guess the hotel managed to figure that out when we tried to get airport transfers for 5. So I was surprised to find that one of the double rooms had a single and a queen-sized... More 

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philippines
Top Contributor
86 reviews 86 reviews
53 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed 1 week ago

It has been years since I went to this hotel.. Formerly Cebu Plaza Hotel. Before the hotel boom in Cebu, this was "the" hotel to go to whether to stay or to eat. Good thing it's now back! It has retained most of the old hotel. Yes it's old n needs refurbishing especially the rooms. But what is great about... More 

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General Trias
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked it thru Agoda, aiming to have a room for 3 adults and 1 child for an overnight stay. Since it was my first time with Agoda, I accidentally booked for 1 person only, but the room is good for 3. So I had it changed thru Agoda again, for a fee. When we arrived at the hotel, my... More 

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Cebu City, Philippines
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in November with friends and once again nothing to complain about as well as our friends just love this hotel,check in staff are very polite,rooms clean,we had my birthday party in the BLU Restaurant roof top,excellent,wonderful breakfast,this hotel just has it together we will be back ,

Was this review helpful? Yes 2
OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear trev c, Greetings from Marco Polo Plaza Cebu! Thank you for celebrating your birthday with us! We are glad that you all had a wonderful party at the Blu Bar & Grill. It is always an inspiration to keep when we learn that guests like you bring home great memories of such life celebrations. We thank you for the... More 

Taytay, Philippines
Contributor
14 reviews 14 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Coming back after a decade. Still classy and 5 star. Rooms are clean and in excellent shape. Staff are top notch. Hotel shuttle available to drop you off and pick you up from IT Park, SM and Ayala Center. Breakfast is still the best.

Was this review helpful? Yes 1
OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear GrooTW, Greetings from Marco Polo Plaza Cebu! What a homecoming that was! Thank you for sharing your fondness and appreciation to the Marco Polo Plaza. This we take as an inspiration. Happy holidays to you and the rest of the family! See you again on that next trip to Cebu! Sincerely, Hans Hauri General Manager More 

London, United Kingdom
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at Marco Polo for one night as our flight was canceled due to Typhoon Ruby. We wished we could've stayed longer! We thought the hotel was beautiful and enjoyed the design and style of the hotel- which has a nice old-timey feel. The room was a good size, clean, comfortable and the service was great. A good, reliable... More 

Was this review helpful? Yes 1
OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear almondroka, Greetings from Marco Polo Plaza Cebu! Thank you for the good word and for sharing it. It is always a pleasure to know that we have given our guests that “great stay” that should be. Thank you for the definite choice to stay with us on that next trip to Cebu. We look forward to see you! Happy... More 

Cebu City, Philippines
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

as a returning guest of this hotel. i always had a comfortable and great stay with its comfortable beds & pillows. great & terrific breakfast, friendly staff, nice pool & fast internet connection. check in & check out was quick & fast. clean rooms, fresh lenins & towels, nice toiletries. i was even upgraded to sea view, instead of the... More 

Was this review helpful? Yes 1
OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear Jun L, Greetings from Marco Polo Plaza Cebu! Thank you for choosing our hotel property once more and for finding time to share your experience through this review. We are delighted to know that you had a great stay. From the comforts of our rooms, to the ‘terrific breakfast’ which you readily enjoyed and for specially mentioning the names... More 

Nagoya, Japan
Top Contributor
162 reviews 162 reviews
25 hotel reviews
149 helpful votes 149 helpful votes
4 of 5 stars Reviewed 2 weeks ago

by the sloping hills of Cebu City, this gives you a great cityscape of the queen city. try the 23rd floor. i was assigned a standard room (i suppose) on a non-smoking floor. not bad. toiletries and amenities are good esp. disposable razor and shaving cream. their soaps and liquids dispensations are still in mini bottles which are contrary to... More 

Was this review helpful? Yes 1
OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear NeilHTG, Greetings from Marco Polo Plaza Cebu! Thank you for sharing your stay experience of our hotel property through this personal review. It warms the heart to note that you have sincerely appreciated the gestures of our associates, considering their conversations with you “not for business but with a heart”. We are all delighted to be able to be... More 

Montreal, Canada
Top Contributor
52 reviews 52 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a good hotel, the rooms are nice, very clean. If the room is on a high level, you get a great view of the city. I didn't eat there, so I can't comment the food. I enjoyed my stay. Staff is warm and helpful.

Was this review helpful? Yes
OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear JoliannaK, Greetings from Marco Polo Plaza Cebu! Thank you for sharing a quick review about your stay at our hotel and most especially for giving us a perfect score on Sleep Quality, Rooms and Service. It is our priority to give to our guests the best stay experience possible. Thank you for appreciating the Marco Polo Way of hospitality.... More 

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Additional Information about Marco Polo Plaza

Address: Cebu Veterans Drive | Nivel Hills, Lahug, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Marco Polo Plaza 4*
Number of rooms: 329
Reservation Options:
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Also Known As:
Marco Polo Plaza Hotel Cebu City
Marco Polo Plaza Cebu Island/Cebu City
Hotel Style:
#2 Spa Hotel in Cebu City
#3 Luxury Hotel in Cebu City
#3 Romantic Hotel in Cebu City
#4 Family Hotel in Cebu City
#4 Business Hotel in Cebu City

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