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Marco Polo Plaza

4.0 of 5 Cebu Veterans Drive | Nivel Hills, Lahug, Cebu City 6000, Philippines
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Certificate of Excellence 2014
Marco Polo Plaza
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Marco Polo Plaza
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399 reviews from our community

Traveler rating
    184
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Clean, safe (lots of security checks), and good service. We set out for a business meeting and 10 minutes into the trip they called the driver as i left (my bad) my brief on the lobby sofa, the driver promptly turned around, they had it ready at the entrance and made it in time for meeting. I think they do... More

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Bolton, UK
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Marco Polo and I really could not recommend it enough. For the price you pay you get a top quality hotel with everything you could possibly require. The staff are professional, friendly and helpful. It is a few minutes taxi drive away from the centre of Cebu City but do not let this put you off.... More

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OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear Paul_Bolton64, Greetings from Marco Polo Plaza Cebu! Thank you for sharing a strong recommendation for our hotel property. We are delighted to know that you had a great time spent with us, giving notice of the fair price and quality of products and services. Calling us the best amongst all the hotels that you have stayed at in the... More

Manila, Philippines
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Marco Polo twice now (oct and Nov'14) for a business trip in Cebu. The hotel rooms are spacious and the beds are ok. The hotel seems a bit old but has all basic amenities of a business hotel. The breakfast buffet has variety but would recommend keeping a different menu for different days of the week.... More

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OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear Traveler_1983_10, Greetings from Marco Polo Plaza Cebu! Thank you for choosing to stay with us and for sharing a review about it here on Tripadvisor. It is our pleasure to know that you had a “good stay”, specifically taking notice of our brand of customer service. We appreciate your feedback on the breakfast buffet stretch as this helps us... More

Brussels, Belgium
Contributor
20 reviews 20 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Since our arrival at the Marco Polo, we were just on a cloud ! Everything was just above our expectations. Thanks a really good deal on Agoda (superior room for 2456 PHP instead of more than 7000 PHP) we could afford it and we just loved it ! We can't wait to go back :) Staff (concierges, grooms and receptionists)... More

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Manila, Philippines
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed for 3D2N at Marco Polo Plaza. The rooms are bit small but very comfortable. We originally planned booking on another date but the promo rate was not available. We had a good deal with this hotel--there is a complementary transport service from the IT park and Ayala Center, and SM too. So it made sense... More

Was this review helpful? Yes 1
Singapore
Contributor
16 reviews 16 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have visited Cebu several times and I have been in different hotels but I must consider my/our stay in Marco Polo one of the best! Why? Here are the reasons why: 1. We took an early morning flight to Cebu and hoping that we could arrange early check-in and we just did! The staff are very professional and helpful.... More

Was this review helpful? Yes 2
Bangkok, Thailand
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff here is very professional and helpful, though some of the longer-term front desk staff ladies can be haughty. The pool is really nice. The food and restaurant service are exceptional. Nice location, away from the noise and fumes and crowds in the city. The buffet is too expensive, but they have you trapped there, as far as eating... More

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philippines
Top Contributor
284 reviews 284 reviews
78 hotel reviews
171 helpful votes 171 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have frequented Cebu and stayed in the best hotel here. The offer in Marco Polo Cebu beats everything. For a 5 star hotel, I paid $52 a night and $12.50 for breakfast. This hotel unlike others nestled in a small hill in Cebu, overlooking the city. It has a shutle that takes you to the city or a taxi... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hi I m staying at the Marco Polo now ! It's fantastic. , it a big hotel but they remember me by name ! Beautiful food fair prices ! When I found this hotel I thought it was too cheap to be any good ! To my surprise it's fabulous what a deal about $60 a night to be treated... More

Was this review helpful? Yes 1
OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear Jan J, Greetings from Marco Polo Plaza Cebu! Thank you for choosing to stay at our hotel property and for quickly sharing your wonderful experience. It is such a delight to know that we have given the best of hospitality that our guests truly deserve. Indeed, value for money is an important factor in choosing hotel accommodation. Thank you... More

Hutto, Texas
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I chose to stay at this hotel because of my previous experience at their location in Davao. Their shuttle picked me up from the airport and, due to how early I arrived, their staff arranged a secure place for me to store my luggage and a "comfort room" where I could shower and change cloths while waiting for my room... More

Was this review helpful? Yes 2
OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear Durand S, Greetings from Marco Polo Plaza Cebu! Thank you for giving us a perfect score on customer service. This inspires our associates even more to share the “Marco Polo Way” of hospitality. Equally, thank you for acknowledging the quality of our food and beverage you both enjoyed. We are happy that we have given you a memorable and... More

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Additional Information about Marco Polo Plaza

Address: Cebu Veterans Drive | Nivel Hills, Lahug, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Marco Polo Plaza 4*
Number of rooms: 329
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Agoda, Otel, Odigeo, Despegar.com, Orbitz, TripOnline SA and Tingo so you can book your Marco Polo Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marco Polo Plaza Hotel Cebu City
Marco Polo Plaza Cebu Island/Cebu City

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