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All 75 Cebu City hotels

Marco Polo Plaza

4.0 of 5 Hotel   |   Cebu Veterans Drive | Nivel Hills, Lahug, Cebu City 6000, Philippines
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Marco Polo Plaza
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90%
Ranked #3 of 75 hotels in Cebu City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
MaxKingdom Dhahran, Ash Sharqiyah, Saudi Arabia
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337 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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English first
Dhahran, Ash Sharqiyah, Saudi Arabia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My wife, children and I checked in on Friday, July 18 and checked out the following day. Most of our time was spent at the outdoor pool, located on the ground floor near the restaurant there. The pool was great with cool water that really felt great. The children's pool was also a big plus!!! Fast, quiet elevators. Our room... More

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Sentosa Island, Singapore
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Situated on top of the serene Nivel hill overlooking cebu city. There is no convenience shops or eateries nearby the hotel. The nearer town where the Mc Donald and some shops located is about 1 kilometer away. However , taxi is easily available at the hotel . Free Shuttle bus service available to IT Park , Ayala Centre. SM mall... More

Was this review helpful? Yes 1
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Friendly smiles, "can do attitude", great and prompt service - all this and more - Marco Polo offered during my 14 days stay in June. All boxes are ticked : - Check IN and Check OUT - seamless experience - The rooms are cozy, clean, love the bed ! - Responsiveness of staff to your requests and needs - prompt... More

Was this review helpful? Yes 1
Elk Grove, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I knew I made the right decision the second my daughter and I walked into Reception Area. Front Desk Staff "Pie" made us feel welcomed with her classic Filipina smile. It was my first time to return to the Philippines after very, very long time abroad. Pie listened to every word I said as I explained to her I had... More

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was put up here for work, every cab driver knows this hotel and most of the main hotels in Cebu, this one is a fancier of home business hotels. It's up on the hill, so you're kind of stuck there unless you have a driver or grab a taxi. Only challenge with taxis for an early morning start (leaving... More

Was this review helpful? Yes 3
Sagay City, Philippines
Top Contributor
89 reviews 89 reviews
37 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There was always someone to open the door for any guest and everyone was polite. We thought we just didn't know how to operate the tv, so we left a note (and a tip) for the staff to fix or set it for us. But they left a note in return that it was the cable company that was having... More

Was this review helpful? Yes 1
OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear Ferdinand L, Greetings from Marco Polo Plaza Cebu! Thank you for taking time to write a review about your stay experience in our hotel. We are glad to note of your appreciation of our quality of customer service especially in the aspect of friendliness, politeness and honesty. Thank you also for appreciating the price value that you have enjoyed... More

Oslo, Oslo, Norway
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is my first time staying in this hotel but eversince I knew that this is 5'er. I knew that my expectations for a kind of hotel will be meet but the great staff was a bonus. Special thanks for Camille from reservations for being so patient with my booking. A big thank you to Hannah from banquet for a... More

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OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear Stella R, Greetings from Marco Polo Plaza Cebu! Thank you very much for giving us a perfect score on value, location, sleep quality, rooms, cleanliness and service. Indeed, it delights us to know that you and the rest of the family had immensely enjoyed your stay in our hotel. Thank you for choosing Marco Polo Plaza to be your... More

Quezon City, Philippines
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We are 12 persons staying at this hotel and they give us good price, fantastic view and you can see the entire Cebu if you will to the Top hill. We had awesome breakfast men i cannot imagine! woowow! Well, they just prepared our breakfast "take out "for our trips to Oslob to swim with the Whale Sharks. Thank Cebu... More

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OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear MinTan2014 Greetings from Marco Polo Plaza Cebu! It is such a pleasure to know that you and the rest of the group had a wonderful stay at our hotel property. Thank you for appreciating the price value that we have provided for your group, as well as your reception of the “Marco Polo Way” of care, and in your... More

Cebu City, Philippines
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Yes there was. Two at that! I would really thank that front desk officer who handled our check-in registration for making sure that our king bed preference is met. Yay! Me and my boyfriend were so thankful we didn't need to sleep in different beds because we were informed prior that there might be a shortage of king beds upon... More

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OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear Storm R, Greetings from Marco Polo Plaza Cebu! Thank you for choosing to stay with us and for finding time to quickly write a review about your experience with the Marco Polo brand of hospitality. Stories such as this, is a pat on the back. We definitely look forward to see you again on that next Cebu visit. Thank... More

Iloilo City, Philippines
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed June 11, 2014

Since Marco Polo Plaza Hotel in Cebu is located at Nivel Hills, you would expect that it would be quite a hilly climb on the way to the hotel which is a feel-good experience. Nestled along Nivel Hills, the hotel has a serene atmosphere and indeed a 5-star experience. The lobby has a refreshing ambiance and the front desk officers... More

Was this review helpful? Yes
OnNivelHills, General Manager at Marco Polo Plaza, responded to this review

Dear Cel77, Greetings from Marco Polo Plaza Cebu! Thank you for sharing a descriptive review of your recent stay with us. Your appreciation of our facilities and services from the moment of check-in to the comforts of our accommodation, and then to pleasant dining is greatly appreciated. It seems you are an addition to the growing number of Café Marco... More

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Additional Information about Marco Polo Plaza

Address: Cebu Veterans Drive | Nivel Hills, Lahug, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Marco Polo Plaza 4*
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Also Known As:
Marco Polo Plaza Hotel Cebu City
Marco Polo Plaza Cebu Island/Cebu City

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in Cebu City #3 Romantic Hotel in Cebu City #3 Family Hotel in Cebu City #3 Luxury Hotel in Cebu City #5 Business Hotel in Cebu City
Hotel Class
Number of rooms
329

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