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Crowne Garden Hotel

Salinas Drive | Lahug, Cebu City 6000, Philippines
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Crowne Garden Hotel
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Crowne Garden Hotel
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36 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Top Contributor
69 reviews 69 reviews
36 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had stayed here in 2014 for about 3 nights. The room had a window but the view was blocked by wall. :-) The service was good. The location is great as it is located near to the IT Park, JY Mall, Ayala Mall and SM Mall. it is also located in an area where there are a lot of... More 

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11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 10, 2015

We chose this hotel for its location. It comes with the basics - a bed, air conditioning, refrigerator, TV, tub and water heater. The walls are thin so we can hear what goes on in the hallway and in the room above us. It is not the cleanest of places I've stayed at but it will do. For the price,... More 

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1 review
3 of 5 stars Reviewed December 7, 2014

the place was ok despite it from being old. What do you expect from 1400? The staff were nice and accommodating except for the head/receptionist in the dining area. She's not so friendly, doesn't smile and didn't say sorry when she was wrong. There was also an incident in our bathroom area. There was a construction going on in the... More 

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Kuantan, Malaysia
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 3, 2014

A local friend chose this hotel for us because it is near to Cebu IT Park where the Cebu Marathon 2014 was held. We stayed for 3 nights and the rate was quite cheap. The hotel is situated in between buildings and shops so you must look for it very carefully or you will miss it. Do not misled by... More 

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Pensacola, Florida
19 reviews 19 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed September 24, 2014

I choose this hotel because it was near the part of the city i wanted to be in. It was only for 1 night and the price was super low. After booking I was afraid because of the low price that it would be a flea bag hotel. First I had no issues with the customer service. Very nice. The... More 

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Cebu City, Philippines
17 reviews 17 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 20, 2014

My lovey dovey and I have chosen to stay at this hotel for our vacation away from all the pressures of everyday work. When we got there, that particular receptionist entertained us. In doing so, while arranging for our chek-in, everytime there is a lapses, the other receptionist keeps on budging in,correcting her on this and that. And it was... More 

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed September 15, 2014

We were walk-in guests of this hotel last 14 Sept 2014. I would not recommend this hotel, at all costs. Their rooms feel creepy, we were transferred from Room 1228 to 1416, both have the same feel. Though their rooms are affordable (1000 Php/night), I would rather pay more and look for another hotel than stay here.

Was this review helpful? Yes 1
Cebu City, Philippines
12 reviews 12 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 27, 2014

Location: Thumbs Up! Very Accessible. Few minutes to airport. One ride to malls, downtown, Mango Avenue. Walking distance to JY Square Mall, IT Park, eateries and restaurants, massage centers and other 24 hour establishments. Price: Not Bad! Affordable Facilities: Reception area and elevator looks new. Looks decent enough. However, the rooms in general are of average quality. I will give... More 

Was this review helpful? Yes 6
Bacolod, Philippines
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed May 14, 2014

Crowne Garden Hotel is accessible and affordable. It is near eateries and restaurants, which are a walking distance. But it seems like an old hotel that is not well-maintained. Also, there are foreign travelers billeted here the time we stayed in the hotel and we had an unpleasant experience as they tried to harass one of our companions. I hope... More 

Was this review helpful? Yes 1
Detroit, Michigan
2 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 18, 2014 via mobile

HORRIBLE customer service, there even was a bellhop sleeping on the lobby couch. Poorly maintained bathrooms, shower leaked everywhere and the water smelt bad. Bed was decent. Small bugs crawling on desk. Dingy, scary elevator. Never even acknowledged when we walked into the hotel. Decent TV. Wouldn't even say you get the bang for your buck!

Was this review helpful? Yes 2
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