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Montebello Villa Hotel

Banilad, Cebu City 6000, Philippines
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Montebello Villa Hotel
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209 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Staff are good .. location is very good easy to move around all areas Rooms very smelly .. toilet is very small as area ( kindly add very as you want) Breakfast is very nice .. pool good when available coz they use it for external training swimming courses You will find too much suger dady having one or two... More 

Was this review helpful? Yes 1
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed for a 2 days one night, as we won free night stay coupon, the location itself was hidden from the street, exact location was at the back of Gaisano Country Mall, the rooms are big with 2 big beds, unfortunately it was hard, the lobby is an open air type. Resto is by the garden facing the pool, buffet... More 

Was this review helpful? Yes 1
MontebelloHotel, Manager at Montebello Villa Hotel, responded to this review

Dear Guest, Greetings from Cebu's only garden hotel! Thank you for making time to write a review about your stay with us. The Hotel being hidden is actually one thing that we are proud of, the Hotel being an oasis in a bustling city, it is located at the heart of Cebu yet when you enter the Hotel it is... More 

Paranaque, Philippines
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 20, 2015

We stayed for 2 nights in this hotel and we were very satisfied with the service. Rate it a 5 since the hotel met what we're looking for whenever we travel. -mall just a few mins away -staffs are very friendly -transpo access is easy Couldbebetters: -must have a bidet -improve wifi connection reliability -crispy bacon (yes!) should really be... More 

Was this review helpful? Yes 2
MontebelloHotel, Manager at Montebello Villa Hotel, responded to this review

Dear Guest, Greetings from Cebu's only garden hotel! We are elated with your gracious words and the 5-star rating you gave us. Please accept our heartfelt appreciation in behalf of everyone at Montebello. We are glad that everything went well and that you had a great stay with us, your home away from home. It is also good to hear... More 

Gold Coast, Queensland, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 11, 2015

They don't tell you that the lovely swimming pool is being used all mornings and nights by the swimming club with members using the lanes and coaches barking instructions. Nor do they tell you its difficult to get a taxi from the hotel. The food is overpriced in the restaurant and not that good. And there's no fridge in the... More 

Was this review helpful? Yes 2
MontebelloHotel, Manager at Montebello Villa Hotel, responded to this review

Dear Christopher B, Greetings from Cebu's only garden hotel! Thank you for taking the time to communicate your concerns. It is disheartening to know we fell short on your expectations. Please accept our sincerest apologies for the inconvenience that this has caused you, and how this affected your good experience with us. The team is looking into the matter regarding... More 

Travelers are raving about these Cebu City hotels

Darwin, Australia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 10, 2015

A stay of 2 nights was a pleasure. Friendly staff, no hassles, good room, huge bed, great location near Country MAll shopping center. I was there to attend a wedding so not a normal holiday or bussiness stay. . Hectic stay and my first day out of hospital so I did not use the facilities but made many small out-of... More 

Was this review helpful? Yes
MontebelloHotel, Manager at Montebello Villa Hotel, responded to this review

Dear Mr. Julius S, Greetings from Cebu's only garden hotel! We are elated to have received such a well-written review, and overwhelmed with how you describe the Hotel. It also delights us to know that we are a part of such a memorable celebration of love. Allow us to extend our heartfelt gratitude for the special mention of the perks... More 

usa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 23, 2015

well lets see. first the negatives.. 1.you have to pay for your stay up front..my mistake should have checked..i used Visa. 2;NO fitness center..i used booking.com and the hotel listed a fitness center..am a runner they HAD a fitness center but its closed down..i checked the hotel web page must be honest a fitness center was not listed..my mistake. Got... More 

Was this review helpful? Yes 4
MontebelloHotel, Manager at Montebello Villa Hotel, responded to this review

Dear Mr. Mitchthesailor, Greetings from Cebu's only garden hotel! Our sincerest appreciation for taking the time to share this detailed feedback. There is definitely no excuse for the unsatisfactory service you have experienced during your stay. The hotel is committed to continually providing quality facilities and good service to all our guests. However, there are rare occasions that we are... More 

Limerick,Maine (USA)
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 2, 2015

This May 2015 will be the 3rd time wife and I have stayed at Montebello Garden Resort (2-3 weeks each time). We like it because it is a block away from Gaisano Mall. Breakfast comes with room (Buffett, all you can eat). Nice swimming Pool with outdoor eating area. Large room for $70 per night. Nice Country setting.

Was this review helpful? Yes 1
MontebelloHotel, Manager at Montebello Villa Hotel, responded to this review

Dear Mr. Tibbsthemarine, Greetings from Cebu's only garden hotel! Thank you for always choosing to stay with us and for taking the time to write about your experience with us. We are delighted that you and your wife appreciate our accommodation, facilities and the sprawling tropical gardens. And, thank you for the special mention of the perks that our location... More 

Istanbul, Turkey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 27, 2015

Cebu City is dusty and polluted, no way to go for a walk unless inside a noisy and crowded mall. This hotel is an oasis in the middle of the disaster: you can relax in the garden, in the room, in the swimming pool, in the lobby. And the rates are good, not too expensive and good money for the... More 

Was this review helpful? Yes 4
MontebelloHotel, Manager at Montebello Villa Hotel, responded to this review

Dear Adi D, Greetings from Cebu's only garden hotel! Thank you for the kind thoughts you shared with us and for the five-star rating you gave us. Please accept our heartfelt appreciation. Branding us an “oasis” is inspiring and truly fulfilling. We are delighted that you appreciate our accommodation and its value. It is our thrust to deliver the best... More 

Mesa, Arizona
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 18, 2015

I spent a night in this hotel had dinner which was really good try the spicy shrimps, very nice and the next morning complementary breakfast definitely a plus, very satisfied of my whole experience thanks

Was this review helpful? Yes 4
MontebelloHotel, Manager at Montebello Villa Hotel, responded to this review

Dear Ms. Claire H, Greetings from Cebu's only garden hotel! Thank you for the kind thoughts you shared with us and for the five-star rating you gave us. Please accept our heartfelt appreciation. We are equally happy that we have made your stay excellent. Our F&B Team are glad to know that you love the Spicy Shrimp dish and we'll... More 

Gosford, Australia
Level Contributor
56 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed March 13, 2015

My partner and I spent 3 nights here and found this hotel an oasis of peace and calm after the frantic pace of Cebu City! The pool area is wonderful for relaxing, drinks are very reasonable price, we spend a whole day just chilling out by the pool. The service provided by all the staff was outstanding, nothing was too... More 

Was this review helpful? Yes 2
MontebelloHotel, Manager at Montebello Villa Hotel, responded to this review

Dear Abi2005, Greetings from Cebu's only garden hotel! We are overwhelmed with your gracious words. We are glad that everything went well and that you had an excellent stay with us. It is also good to hear that you got the chance to enjoy the facilities and the great service from our staff. Our F&B Team will be most glad... More 

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