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Waterfront Cebu City Hotel & Casino

Salinas Drive, Lahug, Cebu City 6000, Philippines (Formerly Waterfront Cebu City Hotel)
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1 room 1 adult
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Waterfront Cebu City Hotel & Casino
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1,131 Reviews from our TripAdvisor Community

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There are newer reviews for Waterfront Cebu City Hotel & Casino
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Just thought I would write this review after having an absolutely first class experience in the Presidential Suite at the Waterfront. Not only was the room spectacular, it was 2 stories, 3 bedrooms, 4 person spa, dining room the works! It was an extremely well priced deal and every day staff and management were on hand for any request as... More 

Helpful?
Thank Hunterstyle
ArnelAparis, Public Relations Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear Guest, Warm greetings from Waterfront Cebu City Hotel & Casino! On behalf of the Management and staff of Waterfront Cebu City Hotel and Casino, we wish to thank you for sharing your positive feedback. Serving customers like you is a reward in itself. Receiving positive feedback from valued guests reaffirms our commitment to continuously exceed guests' expectations. Thank you... More 

Pasig, Philippines
1 review
4 of 5 stars Reviewed 3 days ago NEW

Overall the experience is good, rooms are clean though the bathroom is small, nice japanese, chinese and Italian restaurants and good location. Worth going back to stay for our next travelsto Cebu City.

Review collected in partnership with this hotel

Helpful?
Thank mariomB8690VW
ArnelAparis, Public Relations Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear Guest, Warm greetings from Waterfront Cebu City Hotel & Casino! On behalf of the Management and staff of Waterfront Cebu City Hotel and Casino, we wish to thank you for sharing your positive feedback. Serving customers like you is a reward in itself. Receiving positive feedback from valued guests reaffirms our commitment to continuously exceed guests' expectations. Thank you... More 

Hong Kong, China
1 review
5 of 5 stars Reviewed 3 days ago NEW

it was a great experience for me and for may family ..the food was excellent.. the service is good and its close to Malls.... the staff are very friend and very accommodating. Lovely hotel. would love to stay again.

Review collected in partnership with this hotel

Helpful?
Thank dessafu
ArnelAparis, Public Relations Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear Guest, Warm greetings from Waterfront Cebu City Hotel & Casino! On behalf of the Management and staff of Waterfront Cebu City Hotel and Casino, we wish to thank you for sharing your positive feedback. Serving customers like you is a reward in itself. Receiving positive feedback from valued guests reaffirms our commitment to continuously exceed guests' expectations. Thank you... More 

Metro Manila, Philippines
1 review
4 of 5 stars Reviewed 3 days ago NEW

Rooms are a bit old. Few more lights would be good. Since there's an entertainment area lobby in the lobby, I think it would be better to ensure more the guests safety as well. Room service is good, food is ok, location good.

Review collected in partnership with this hotel

Helpful?
Thank aly914
ArnelAparis, Public Relations Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear Guest, Warm greetings from Waterfront Cebu City Hotel & Casino! On behalf of the Management and staff of Waterfront Cebu City Hotel and Casino, we wish to thank you for sharing your positive feedback. Serving customers like you is a reward in itself. Receiving positive feedback from valued guests reaffirms our commitment to continuously exceed guests' expectations. Regarding your... More 

Hallandale Beach, Florida
1 review
4 of 5 stars Reviewed 3 days ago NEW

Almost everything at this property was above average. Nice pool area, oversized rooms, great breakfast buffet, friendly and attentive staff. The only gripe for me was the taxi situation. There are never enough cabs waiting and the hotel "system" for who is first isn't very orderly.

Review collected in partnership with this hotel

Helpful?
Thank Michael M
ArnelAparis, Public Relations Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear Guest, Warm greetings from Waterfront Cebu City Hotel & Casino! On behalf of the Management and staff of Waterfront Cebu City Hotel and Casino, we wish to thank you for sharing your positive feedback. Serving customers like you is a reward in itself. Receiving positive feedback from valued guests reaffirms our commitment to continuously exceed guests' expectations. Thank you... More 

Metro Manila, Philippines
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

we requested for a pick-up at the airport, none came! after getting to the hotel I asked the front desk what happened and they can seem to know what has happened to our request. In the end they said the one in-charge forget about it... Then we waited for 5 hours before a room was given! I will never return... More 

Review collected in partnership with this hotel

Helpful?
Thank Karl T
ArnelAparis, Public Relations Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear Guest, Warm greetings from Waterfront Cebu City Hotel & Casino! On behalf of the Management and staff of Waterfront Cebu City Hotel and Casino, we wish to thank you for sharing your feedback. Regarding your concerns, we have already raised them to the higher management so that immediate and corrective actions may be done accordingly. We are kindly asking... More 

Travelers are raving about these Cebu City hotels

Cebu Island, Philippines
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Our family made a last minute booking at the Waterfront Hotel for New Years Eve. Though they were fully Booked we were accommodated in a really comfortable modern looking room on the 16th Floor. The event for New Years was more than we could have asked for. The New General Manager Grant Jefferies is always creating fun events for all... More 

Helpful?
Thank DfPConsultancy
ArnelAparis, Public Relations Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear Guest, Warm greetings from Waterfront Cebu City Hotel & Casino! On behalf of the Management and staff of Waterfront Cebu City Hotel and Casino, we wish to thank you for sharing your positive feedback. Serving customers like you is a reward in itself. Receiving positive feedback from valued guests reaffirms our commitment to continuously exceed guests' expectations. Thank you... More 

Pasig, Philippines
1 review
4 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel for the duration of the 2016 international Eucharistic congress and the location was perfect for me as some of the IEC talks and cultural shows were held here. Security was very tight, facilities are excellent.

Review collected in partnership with this hotel

Helpful?
Thank Alma C
ArnelAparis, Public Relations Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear Guest, Warm greetings from Waterfront Cebu City Hotel & Casino! On behalf of the Management and staff of Waterfront Cebu City Hotel and Casino, we wish to thank you for sharing your positive feedback. Serving customers like you is a reward in itself. Receiving positive feedback from valued guests reaffirms our commitment to continuously exceed guests' expectations. Thank you... More 

Cairns, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have travelled to Cebu a few times and have stayed at various hotels on Mactan Island. I decided to try a hotel in Cebu City and was recommended by a friend that I should stay at the Waterfront. Well I would have to say that I had the best time of my life. Everything was fantastic! It has made... More 

Helpful?
Thank iRockYou
ArnelAparis, Public Relations Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear Guest, Warm greetings from Waterfront Cebu City Hotel & Casino! On behalf of the Management and staff of Waterfront Cebu City Hotel and Casino, we wish to thank you for sharing your positive feedback. Serving customers like you is a reward in itself. Receiving positive feedback from valued guests reaffirms our commitment to continuously exceed guests' expectations. Thank you... More 

Zamboanga
1 review
4 of 5 stars Reviewed 4 days ago NEW

Had planned for so long to bring my family along to experience Waterfront Hotel. Was able to finally do this. We were not disappointed. The rooms were comfortable and the food was great. The grilling area gets a bit disorganized when there are a lot of diners and many complained of losing their orders in the cue. Overall, our stay... More 

Review collected in partnership with this hotel

Helpful?
Thank egs_basilio
ArnelAparis, Public Relations Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear Guest, Warm greetings from Waterfront Cebu City Hotel & Casino! On behalf of the Management and staff of Waterfront Cebu City Hotel and Casino, we wish to thank you for sharing your positive feedback. Serving customers like you is a reward in itself. Receiving positive feedback from valued guests reaffirms our commitment to continuously exceed guests' expectations. Thank you... More 

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