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Waterfront Cebu City Hotel & Casino

Salinas Drive, Lahug, Cebu City 6000, Philippines (Formerly Waterfront Cebu City Hotel)
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1 room 1 adult
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Waterfront Cebu City Hotel & Casino
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1,136 Reviews from our TripAdvisor Community

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3 reviews
1 of 5 stars Reviewed yesterday NEW

If you like nice hotel lobbies and rooms that haven't been refurbished since 1987 then this is the hotel for you. This is supposed to be a 4 star but in reality the rooms are 2 star level. The Lobby is very smart and the buffet is not bad. The staff are lovely like most places in the Philippines. The... More 

Helpful?
Thank Seb H
Quezon City, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Waterfront Cebu City Hotel & Casino is the best "Value-for-money" hotel I have stayed at so far! Everyone with the hotel staff are nice and accommodating. Rooms and facilities are well-maintained to be clean and comfortable for guests. Food at the complimentary breakfast buffet is great! When I come back to Cebu, I'll surely choose to stay again at Waterfront!

Review collected in partnership with this hotel

Helpful?
1 Thank William C
Bohol Island, Philippines
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

I stayed there because I needed a room near the airport in Cebu. The room was average. The lobby and the restaurants were great. The room had a weird smell to it when the air condition was off so I kept it on. I got the room at discount price. Otherwise, I would not have stayed there. The buffet restaurant... More 

Review collected in partnership with this hotel

Helpful?
Thank dominickk660
Panabo
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I had a great stay. Very relaxing the food was delicious. I just wish that debit cards will be accepted anywhere in the hotel. Overall the place and the people are good. I would love to stay there again.

Review collected in partnership with this hotel

Helpful?
1 Thank mareterg
A TripAdvisor Member
4 of 5 stars Reviewed 3 days ago NEW

Rooms were clean and comfortable. Room air conditioning could not be adjusted...at times it got uncomfortably warm. Buffet prices were on the high-side...good thing that buffet breakfast was included in the room rate we got on Trivago. Helpful, attentive room attendant and concierge personnel. Front desk personnel can be more attentive and pleasant...they are first line personnel we meet...manager on... More 

Review collected in partnership with this hotel

Helpful?
Thank A TripAdvisor Member
Metro Manila, Philippines
1 review
4 of 5 stars Reviewed 3 days ago NEW

Very near the city and the staff are friendly. The hotel is only across the IT park where you can find a lot of Restaurants and bar. it's value for money. The rooms are very cozy and it would make you feel at home .Would definitely book again for my next trip in Cebu.

Review collected in partnership with this hotel

Helpful?
Thank 51gerryg
Cebu City, Philippines
Level Contributor
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

In general, the hotel is great!!!! Due to how amazing the Hotel is I believe they should add more Front Office Personnel since the wait for Check In takes a while. The Food at UNO was delcious. I just hope there was Sashimi. Housekeeping took time as well. The room was clean and the bed was PERFECT!!!

Review collected in partnership with this hotel

Helpful?
Thank annefrank010416
Iloilo
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My family, 7 of us, reserved a family suite for our stay from Dec.24 to 27 but , to our great surprise, we were given the executive suite and the adjoining junior suite at no extra cost. It was our first time to stay in such a big room (executive suite). From the bottom of our hearts thank you so... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Theresa P
ArnelAparis, Public Relations Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear Guest, Warm greetings from Waterfront Cebu City Hotel & Casino! On behalf of the Management and staff of Waterfront Cebu City Hotel and Casino, we wish to thank you for sharing your positive feedback. Serving customers like you is a reward in itself. Receiving positive feedback from valued guests reaffirms our commitment to continuously exceed guests' expectations. Thank you... More 

Sydney, Australia
Level Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice hotel, clean and friendly staff. We stayed here 1 night before our flight. Rooms were big enough and had everything we needed. There's smoking and non smoking rooms. Breakfast was delicious - they had everything you can think of. Really nice outdoor pool area too. We went to the casino but it was more or less a room full... More 

Helpful?
Thank Sa11yMc
Quezon City, Philippines
1 review
4 of 5 stars Reviewed 4 days ago NEW

Please check the cigarette smells/smoke coming from the casino. We sometimes smell it at the lobby. You should add more exhaust fans or make sure the cigarette smokes in the casino does not go to the lobby.

Review collected in partnership with this hotel

Helpful?
Thank 220edithd
ArnelAparis, Public Relations Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear Guest, Warm greetings from Waterfront Cebu City Hotel & Casino! On behalf of the Management and staff of Waterfront Cebu City Hotel and Casino, we wish to thank you for sharing your feedback. Regarding your concerns, we have already raised them to the higher management so that immediate and corrective actions may be done accordingly. We are kindly asking... More 

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