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All 76 Cebu City hotels

Waterfront Cebu City Hotel & Casino

4.0 of 5 Hotel   |   Salinas Drive, Lahug, Cebu City 6000, Philippines (Formerly Waterfront Cebu City Hotel)
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Waterfront Cebu City Hotel & Casino
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Ranked #15 of 76 Hotels in Cebu City
A recent review
3 of 5 stars reviewed 2 days ago
mranola Pasig, Philippines
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525 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pasig, Philippines
Top Contributor
77 reviews 77 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here on business. This hotel is one of the biggest hotels in Cebu. There are a number of bars and restaurants located in this hotel. The rooms are a bit spacious, but the design is a little bit old, plus they still have bath tubs installed, which is not very convenient.

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Cebu
1 review
1 of 5 stars Reviewed 3 days ago NEW

The worst hotel in Cebu. Not responsive to customer concerns and complain. Only ordinary staff with no authority and no decision making is entertaining us. When one of our companion entered his room after check-in, there was already a lady staying in that room. Not ideal for convention or conferences as venue.

Review collected in partnership with this hotel

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San Antonio, Texas
1 review
3 of 5 stars Reviewed 4 days ago NEW

This is a decent hotel if you are used to staying in conference center hotels with hundreds of rooms. The front desk staff assume you are totally OK being "upgraded" to a larger smoking room when what you booked was a non-smoking room. The room ended up being OK and didn't smell that badly of cigarette smoke, but I don't... More 

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Southampton, United Kingdom
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We have stayed here a few times and we return here because we like the Waterfront - BUT - On this occasion we were given a nice King room that had a broken Air Con (Vital when its 28c at night).After 2 visits to the desk and being told that we need to wait for an hour for a man... More 

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Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have been to this hotel to try what i heard from my friends the Luxurious Stay, When we arrived with my Family i was amazed on how the the hotel's Land Area, Lobby looks Really Elegant, Staff were very attentive and helpful, services is great but when i arrived on the room i was shocked, really??? Is this the... More 

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2 reviews
3 of 5 stars Reviewed 1 week ago

This hotel was just ok, very over hyped in our opinion. The lobby is nice, but all the rooms and hotel in general is super old and outdated and needs remodeling very badly. The wood furnishings in the room are very old and worn, the carpet in the hallways and rooms are old and nasty and need replacing badly, the... More 

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Cebu City, Philippines
1 review
5 of 5 stars Reviewed 1 week ago

With my one night stay. It was satisfactory. Food was great, service was also satisfactory. The bed was a bit small. Air conditioning was not that great. but I was able to enjoy my stay. I am willing to spend another night if given a chance or a big discount.

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1 review
3 of 5 stars Reviewed 1 week ago

Average type of hotel.. Great xmas decor. Staff on the front desk are slow during check in and check out time The breakfast was below average.. Only the bread section is fine, no waiter were able to help us with our drink

Review collected in partnership with this hotel

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WaterfrontCebu, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

December 11, 2014 Kristine S Dear Valued Guest: Warm greetings from Waterfront Cebu City Hotel & Casino! On behalf of the Management and staff of Waterfront Cebu City Hotel and Casino, we wish express our deepest gratitude commending our great Christmas decorations as well as our bread section at UNO. On the other hand, we wish to convey our sincerest... More 

Manila, Philippines
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Waterfront Hotel and Casino has always been our preferred place to stay whenever we're in Cebu City.It is very convenient to go to different points of interest because it is centrally located.The rooms are big with king-sized beds .The lobby was newly-renovated and the staff at the reception were very friendly and accomodating Value for money was great. There is... More 

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Manila, Philippines
Top Contributor
98 reviews 98 reviews
7 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Going for the Casino, Cebu I.T. Park and nearby Ayala Center ... Choose this hotel The room we had, a Deluxe Premiere facing the west with a tall and wide window and blackout curtains. The bed is excellent, something I had in posh hotels in Manila and abroad with abundant pillows and warming blankets. The room has a 32-inch TV... More 

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WaterfrontCebu, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

December 11, 2014 Elmo B Manila, Philippines Dear Valued Guest: Warm greetings from Waterfront Cebu City Hotel & Casino! On behalf of the Management and staff of Waterfront Cebu City Hotel and Casino, we wish to thank you for commending our excellent beds, nice bathrooms, clean and comfy carpets, excellent accommodation as well as our very helpful Concierge and Front... More 

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Additional Information about Waterfront Cebu City Hotel & Casino

Address: Salinas Drive, Lahug, Cebu City 6000, Philippines (Formerly Waterfront Cebu City Hotel)
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Waterfront Cebu City Hotel & Casino 4*
Number of rooms: 562
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Also Known As:
Waterfront Cebu City Hotel And Casino
Waterfront Cebu City Hotel Cebu City
Waterfront Hotel Cebu City
Waterfront Cebu City Hotel & Casino Cebu Island
Hotel Style:
#4 Spa Hotel in Cebu City
#6 Luxury Hotel in Cebu City

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