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All 77 Cebu City hotels

Waterfront Cebu City Hotel & Casino

4.0 of 5 Hotel   |   Salinas Drive, Lahug, Cebu City 6000, Philippines (Formerly Waterfront Cebu City Hotel)
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Ranked #23 of 77 hotels in Cebu City
A recent review
3 of 5 stars reviewed 2 days ago
Bado306 Tokyo, Japan
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414 people have reviewed this hotel

Traveler rating
    85
    154
    104
    41
    30
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85
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Tokyo, Japan
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

I stayred one day only at the room on 7th non-smoking floor. Room was clean and big enough. However WiFi was not able to be used whole day in the room and no improvement was made after I claimed. So I had to go to Lobby Floor to use internet. Lobby floor or other convention room was very noisy until... More

Review collected in partnership with this hotel

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Tagaytay, Philippines
1 review
5 of 5 stars Reviewed 2 days ago NEW

Had a wonderful time. Looking forward to another vacation and stay in the hotel. The breakfast is excellent., services great and the security is assured. Whenever visiting Cebu, I plan to stay in the hotel..

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Manila
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

full of hookers at the lobby. walls are too thin you ca hear your neighbors. room service people are too noisy in the morning. bacon served at the breakfast buffet was like recycled 10times already. cr has grimes

Review collected in partnership with this hotel

Was this review helpful? Yes 1
WaterfrontCebu, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

August 26, 2014 cali_ian0411 Manila Dear Valued Guest: Warm greetings from Waterfront Cebu City Hotel & Casino! On behalf of the Management and staff of Waterfront Cebu City Hotel and Casino, I wish to express my sincerest apologies for the inconvenience that the hotel has brought you. Your observations and concerns on the unpleasant noise in the morning, bacon being... More

Mandaluyong
1 review
4 of 5 stars Reviewed 5 days ago NEW

My appreciation to Ambassador lounge staff headed by Mr. Mark Ursal together with Messrs Mikel, Weldan Ms Beth and the new addition to their group Ms. Joy. No offense meant but I think they are far better than the one's at the front desk maybe due to their fast turnover. People from the concierge are also the best. I would... More

Review collected in partnership with this hotel

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WaterfrontCebu, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

August 26, 2014 Ricky M Mandaluyong Dear Valued Guest: Warm greetings from Waterfront Cebu City Hotel & Casino! On behalf of the Management and staff of Waterfront Cebu City Hotel and Casino, I wish to thank you for commending our staff at the Ambassador Lounge especially Mr. Mark Ursal, Messrs Mikel, Weldan, Beth and Joy. We truly thank you for... More

Davao City, Philippines
1 review
3 of 5 stars Reviewed 6 days ago NEW

hotel lobby is nice. rooms are average but the breakfast is worst. its sunday filipino breakfast but they were serving noodles (pancit canton), burger patties? no dried fish? tocino nor tapa? been to many hotels from 3 stars to 5 stars but this is one of the worst. the presentation is untidy.

Review collected in partnership with this hotel

Was this review helpful? Yes
WaterfrontCebu, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

August 26, 2014 jeanettyu Davao City, Philippines Dear Valued Guest: Warm greetings from Waterfront Cebu City Hotel & Casino! On behalf of the Management and staff of Waterfront Cebu City Hotel and Casino, I wish to express my deepest gratitude for your positive feedback regarding our hotel lobby. On the other hand, I also wish to apologize for disappointing you... More

London, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

It is by now an icon. Management can do better and needs to make sure it lives up to its "iconic" title and make this title stamped on its name. The rooms are average, they meet yo[ur needs well enough. The location is great, tucked in a cul-de-sac away from traffic and noise. It is a stone throw away from... More

Was this review helpful? Yes
WaterfrontCebu, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

August 26, 2014 ohwellokay1977 London, United Kingdom Dear Valued Guest: Warm greetings from Waterfront Cebu City Hotel & Casino! On behalf of the Management and staff of Waterfront Cebu City Hotel and Casino, I wish to thank you for commending our great location. I am also glad to know that the hotel was able to meet your needs well enough.... More

Corona
1 review
5 of 5 stars Reviewed 1 week ago

Service was exceptionally good, courteous staff, clean rooms, check-in was very smooth (thanks to Mr. Bienvinido Garrido). Always make it a point to stay at the Waterfront Lahug whenever my family and I visit Cebu from the States.

Review collected in partnership with this hotel

Was this review helpful? Yes
WaterfrontCebu, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

August 26, 2014 Edwin G Corona Dear Valued Guest: Warm greetings from Waterfront Cebu City Hotel & Casino! On behalf of the Management and staff of Waterfront Cebu City Hotel and Casino, I wish to express my deepest gratitude for commending our exceptional good service, courteous staff, clean guest rooms and our smooth check-in services. Valued guests like you, who... More

Seattle, Washington
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

We went to this hotel to eat lunch at a chinese restaurant in the lobby named, Tin Gow. It is in the right side of the hotel lobby where the other restaurants are located. We came here to eat & hang out with relatives I haven't seen in a long time. Now I decided to go to the bathroom with... More

Was this review helpful? Yes 1
WaterfrontCebu, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

August 22, 2014 Mary G Seattle, Washington Dear Mrs. Garcia: Warm greetings from Waterfront Cebu City Hotel & Casino! On behalf of the Management and staff of Waterfront Cebu City Hotel and Casino, I wish to express my sincerest apologies regarding the most unfortunate incident that happened last August 19, 2014 in one of our comfort rooms at the Gourmet... More

Paris, France
Contributor
11 reviews 11 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Waterfront Hotel in Cebu is very convenient for travelers with early flight or late flight. It's located just 5 minutes walk from the arrival terminal. Friendly staff, nice clean rooms and quiet. You don't even hear the planes take off or landing. When I left the hotel, the staff saw I had many luggage ; they decided to drive me... More

Was this review helpful? Yes
WaterfrontCebu, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

August 26, 2014 glossodoris94 Paris, France Dear Valued Guest: Warm greetings from Waterfront Cebu City Hotel & Casino! On behalf of the Management and staff of Waterfront Cebu City Hotel and Casino, I wish to thank you for commending the convenient location; friendly staff; nice, clean and quiet rooms of Waterfront Airport Hotel and Casino – Mactan. Valued guests like... More

manila
Top Contributor
100 reviews 100 reviews
25 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I wanted to book this hotel through Agoda, but then I found out that the corporate rate included daily buffet breakfast,for the same price, so I booked that. And then when we checked in, I saw a flyer in our room advertising a promotional rate that included a free buffet lunch or dinner, in addition to the daily breakfast. The... More

Was this review helpful? Yes 1
WaterfrontCebu, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

August 20, 2014 Jinky L Manila Dear Valued Guest: Warm greetings from Waterfront Cebu City Hotel & Casino! On behalf of the Management and staff of Waterfront Cebu City Hotel and Casino, I wish to thank you for commending our speedy Check-in services, good sleep quality, pool, gym and the buffet breakfast at UNO. On the other hand, I also... More

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Additional Information about Waterfront Cebu City Hotel & Casino

Address: Salinas Drive, Lahug, Cebu City 6000, Philippines (Formerly Waterfront Cebu City Hotel)
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Waterfront Cebu City Hotel & Casino 4*
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Also Known As:
Waterfront Cebu City Hotel Cebu City
Waterfront Cebu City Hotel And Casino
Waterfront Hotel Cebu City
Waterfront Cebu City Hotel & Casino Cebu Island

179 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Spa Hotel in Cebu City #8 Luxury Hotel in Cebu City
Hotel Class
Number of rooms
562

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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