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All 77 Cebu City hotels

Cebu City Marriott Hotel

4.0 of 5 Hotel   |   Cardinal Rosales Avenue, Cebu City 6000, Philippines
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Ranked #6 of 77 hotels in Cebu City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
tnishon San Diego, California
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505 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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English first
San Diego, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at the Cebu Marriott for 10 nights in June 2014. Very nice hotel, great staff, clean rooms, great maid service, nice clean pool, and a great breakfast buffet! Also a nice bar in the Hotel Lobby area with several TV's if you want to watch a game there. The rooms are very clean, comfortable beds, with a nice... More

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Manila
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Again, this is a late entry - my stays at the Marriot in Cebu deserves this review. All my stays at the Marriot have been because of work related travel, but they may as well have been for pleasure since my stays there have always been great experiences. The hotel may not boast of the biggest lobby lounge or the... More

Was this review helpful? Yes 1
Metro-Manila
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Like most 4 star Philippine hotels now, can't complain so much about the service. Attentive and thoughtful but not stellar. One guy in the front desk (I wish I caught his name) was not warm and did not tell us that the key cards easily demagnetized with smart phone contact. My associates and I suffered the same fate. A compressed... More

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marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Elfilibusterismo, Thank you for taking the time to write your comments regarding your stay at the Cebu City Marriott. As you noted, our location is ideal for many traveler’s needs and we strive to deliver good service and a comfortable stay for our guests. We appreciate your feedback regarding the gym and lunch and we will address those concerns.... More

Elkhorn, Wisconsin
Top Contributor
246 reviews 246 reviews
31 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

This property is connected to an awesome mall in Cebu City. There is good walking access to shops, offices and also the mall. The food offerings both at the hotel and unique ones at the mall make it an awesome place. Then add a great work-out area with more than just treadmills and the executive floor offering options for interactions,... More

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marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear John M, We are happy to hear that you enjoyed your stay with us and were able to work out in our gym as well as take advantage of our great location at the mall. We know that relaxing in the Executive Lounge and having a good chat makes for a very special day. We hope to see you... More

Lisburn, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights and considering the price point, in relation to similar styled properties in Cebu, I have to say I was somewhat disappointed. However the staff and food do make up for a lack in modernity. Being so close to the Ayala Mall is an advantage. Would I stay here again? Not when I can stay... More

Was this review helpful? Yes 1
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Gary M, Thank you for your comments regarding your stay with us. We are sorry that the rooms were not to your expectations. We apologize for that but appreciate your positive comments regarding the location, food and service. We hope you will give us another opportunity to accommodate you on your next visit to Cebu. Patrick Carroll General Manager More

Cebu City, Philippines
Contributor
20 reviews 20 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Service is good. The rooms are spacious and housekeeping does a good job in cleaning the rooms on a daily basis. Wifi is fast and can be accessed anywhere in the hotel. They are not consistent though in their complimentary fruits.. Sometimes I get it sometimes I don't. Buffet breakfast is almost always the same as well as their lunch... More

Was this review helpful? Yes 1
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Nike Light, Thank you for taking the time to give us your feedback regarding our service consistency. We will use your comments to help improve and train our staff. We hope that you will return and try our pool side area for swimming or just a refreshing beverage. Our location and high speed internet connections make your stay less... More

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We sorry to post this Marriott beeing a good name in hotels. But every time I book the hotel they never have the choice of room we are looking for , Neither the have Vegetarin food choices . As there are so many Vegetarin food lovers visiting this hotel and making suggestions they are still not looking into it seriously... More

Was this review helpful? Yes 2
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear narendra g, I am sorry that we didn’t meet your expectation when it comes to vegetarian food choices. We try and cater to a wide variety of food choices for both our local and international guests, but failed to meet your needs. I will see that our Executive Chef reviews all the food handling procedures to ensure that every... More

Jakarta, Indonesia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I booked 2 rooms for me and my family on July. It was supposed to be only 1 night, however due to the typhoon, we couldn't get out to our destination island. So we extended our stay for 2 consecutive nights. I used the mobile check in. It was quick and very smooth. We got king bed rooms but I... More

Was this review helpful? Yes 1
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear am-there, We are so glad that your family had a great experience at our hotel. We are sorry the weather didn’t cooperate with your original plans, but happy that you were able to spend a few extra days here at the Marriott. We appreciate your generous comments about our staff. They truly make the difference between an overnight stay... More

Singapore, Singapore
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I liked this hotel because of its location. Its right next to the Ayala mall. Its huge with lots of eateries. international and local shops. I had the massage on the ground level facing the hotel. Its was cheap and really good and comfy. The hotel is comfortable and the staff are very friendly and helpful. Of particular mention must... More

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marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear oriss, Thank you for taking the time to give us your great comments about our location and staff. We appreciate you recognizing Victor and so glad that he was able to offer you great service. We are happy that you enjoyed the Thann amenities in the bath. They are a great product and we are happy to be able... More

Oslo, Oslo, Norway
Contributor
12 reviews 12 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I'm not a first timer in Marriott Cebu. I like this hotel bec of it's location, a stone cast to Ayala Center. We usually stay in this hotel when we are on our way back home because it's very accessible to the mall where you can have your last minute shopping. The beds are big and the service is good.... More

Was this review helpful? Yes 1
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Stella R, Thank you for taking the time to complement our location and rooms. I apologize that the service level in the lounge was not up to our standards. We appreciate you letting us know so that we can utilize your comments to improve our processes and communication. We know you have choices of where to dine, but we... More

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Additional Information about Cebu City Marriott Hotel

Address: Cardinal Rosales Avenue, Cebu City 6000, Philippines
Phone Number:
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cebu City Marriott Hotel 4*
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Also Known As:
Marriott Cebu City Hotel Cebu City
Cebu City Marriott Hotel Cebu Island

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Cebu City #4 Business Hotel in Cebu City #5 Luxury Hotel in Cebu City
Hotel Class
Official Description (provided by the hotel)
Centrally located within the city’s premier financial district - the Cebu Business Park, the Cebu City Marriott Hotel sits right next door to Ayala Mall where opportunities for great shopping and a vibrant nightlife await you. Near by are offices of top corporations, banking centers, an exclusive sports club, convention centers and the Asia Town IT Park. ... more   less 
Number of rooms
301

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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