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Cebu City Marriott Hotel

4.0 of 5 Cardinal Rosales Avenue, Cebu City 6000, Philippines
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Certificate of Excellence 2014
Cebu City Marriott Hotel
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Cebu City Marriott Hotel
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590 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phoenix, Arizona
Top Contributor
66 reviews 66 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

This a great intercity hotel that you can depend on to get quality service and a fair price. It's next to Ayala Mall close to the casino and in a nice area. You can't go wrong staying there. It has a beautiful view of the bay area also

Was this review helpful? Yes 1
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear robertf, Thank you for your great comments about your stay at the Marriott. We are delighted that you found our location and service met your needs. We look forward to having you back again as our guest. Patrick Carroll General Manager More 

Melbourne, Australia
Top Contributor
677 reviews 677 reviews
88 hotel reviews
1,217 helpful votes 1,217 helpful votes
3 of 5 stars Reviewed 1 week ago

I love the location of this Marriott Hotel as you can walk to the Ayala Shopping Centre through the rear of the hotel. Definitely the best located hotel in this area for accessing this mall. The Ayala Terraces is a great place to enjoy a meal. Hotel security is good so a very safe hotel for a stay. Pool area... More 

Was this review helpful? Yes 1
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear tommomelbourne, Thank you for your comments regarding your stay. We are happy to hear that you again found our location great and appreciate you returning to our hotel. It sounds like your wife enjoyed the breakfast native delicacies and you both felt secure in our hotel. We look forward to seeing you again on your next visit. Patrick Carroll... More 

San Francisco, California
1 review
5 of 5 stars Reviewed 1 week ago

For the last 8 consecutive years of very satisfactory stay at this fantastic hotel. I have really enjoyed this time again immensely during the Sinulog festival. WOW!!! Is the word to describe this must experience & highly recommend to visit Cebu and reserve a room at the Marriott.The front desk & bell desk, lobby lounge & resto staff , housekeeping... More 

Was this review helpful? Yes
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Pablospicks, We are delighted to hear that you again enjoyed the Sinulog Weekend at the Marriott. We are proud of the activities that we provide for our guests during the festival and this makes guests like you return each year to celebrate with all of Cebu. We appreciate your comments regarding our great associates and managers and that they... More 

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

This Marriott may be a little older than most US based chain hotels, but the staff upholds the Marriott standard of excellence. The restaurant was delish; The staff was diligent to make sure you wanted for nothing. The business lounge was a perfect little getaway from the room. The guards outside of the hotel were a bit off-putting at first... More 

Was this review helpful? Yes
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Lindseydaniella, We are so glad to hear that you were pampered by our fabulous associates during your stay with us. We appreciate your great comments about the location, security and the restaurant and that you found everything to be so convenient. We hope that you will be back again soon to Cebu and be our guest once again. Patrick... More 

Iceland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Havong read the great reviews of this hotel i checked it there on a friday. Got airport pickup from hotel (average experience) Checked it and have to say thay was very dissapointed experience and can be compared to checking in a low class model. Room was ok. Food in restaurant was good and the staff was good there. There was... More 

Was this review helpful? Yes 1
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Benedikt H, Thank you for taking the time to rate your experience at our hotel. I am sorry that the hotel did not live up to your expectations in regards to the room and your check in. We appreciate your positive comments regarding our associates and the restaurant food and service and hope you will enjoy another dining experience... More 

Finland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hi, Just left your hotel being there about 2 weeks. Service during my whole visit was outstanding in breakfast and also people helped me in any questions came up. Special thanks to Vince for all your help and you remembered me every morging with Cappucino :). Gym and pool is also perfect. Room always well cleaned. Lovely restaurants in near... More 

Was this review helpful? Yes 1
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Petri A, Thank you for taking the time to give us your great comments about the excellent service you received at the Cebu City Marriott. We are happy to hear that our associates took good care of you while you were traveling and that you enjoyed your stay in Cebu. Look forward to having you again as our guest.... More 

Nashville
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed here on multiple occasions, and thoroughly enjoyed each stay! It doesn't matter if has been a few weeks between stays or a few months between stays, they remember who you are and treat you like you stay there every weekend. George is one of the most pleasant bartenders I've met in all my travels. The breakfast staff... More 

Was this review helpful? Yes 1
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Waudaman, Thank you Sir Harris for giving us such great comments about your multiple stays at the Cebu City Marriott. Our associates have a great talent to remember our guests’ names and preferences which make you feel very comfortable and at home while you are our guest. We look forward to having you back soon on your next trip... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We are travelling for a year and just finished up six weeks volunteering on Palawan where we had no running water or electricity. On leaving our jobs colleagues bought me a Marriott voucher as a farewell gift. We could not have chosen a nicer place to cash it in! We may have been 'roughing it' prior to now but we... More 

Was this review helpful? Yes 1
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Twopigsononewing, We are glad to hear that your experience at the Cebu City Marriott has been exceptional. We thank you for your great comments about our associates and glad that you are enjoying the room accommodations as well as the food and beverage service. We are happy that you could extend your stay with us and hope you enjoy... More 

Lehi, Utah, United States
Senior Contributor
47 reviews 47 reviews
38 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

I liked this hotel. Staff in the property were great. The lobby area had a fun Asia feel to it. Lobby area is a bit small, but fine. I really liked the breakfast buffet - good food (especially the mango). Staff there were great. I liked eating out on the patio and enjoying all the lush tropical greenery. Room -... More 

Was this review helpful? Yes 1
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Jim B, We are happy to hear that you enjoyed your stay with us. Our Wi-Fi is one of the best and fastest in the city and our guests appreciate that when here for business or leisure. We appreciate you taking the time to give us your comments and hope that you will be a regular guest of ours.... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We spent 3 nights at this hotel, which is modern and stylish. The location is also good. However, the service was very poor. Not the staffs fault they're simply not trained and given the information to do the job. Upon arrival we were given no information about the hotel or possible upgrades. There is no information brochure in the room.... More 

Was this review helpful? Yes 3
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Selwyn S, Thank you for taking the time to review your stay at our hotel. I apologize that the service level you received was not to the Marriott standard and your visit was negatively affected. We will utilize your comments to improve our training for our associates and ensure that they have the skills and knowledge to do their... More 

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Additional Information about Cebu City Marriott Hotel

Address: Cardinal Rosales Avenue, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cebu City Marriott Hotel 4*
Number of rooms: 301
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Also Known As:
Marriott Cebu City Hotel Cebu City
Cebu City Marriott Hotel Cebu Island
Hotel Style:
#2 Business Hotel in Cebu City
#5 Luxury Hotel in Cebu City
#5 Family Hotel in Cebu City
#6 Romantic Hotel in Cebu City

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