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Cebu City Marriott Hotel

4.0 of 5 Cardinal Rosales Avenue, Cebu City 6000, Philippines
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Certificate of Excellence 2014
Cebu City Marriott Hotel
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Cebu City Marriott Hotel
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613 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars NEW via mobile

Stayed for 3 nights. It was recommended to me by a local. The sheer convenient of a new mall next to it is my deciding factor. I was pre-warned for its tired decor in the room. The room is clean and neat. The carpet seemed well used and looks like the room needs a new carpet furnish. Very helpful and... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I stayed here Dec of 2014 with my friends. Location location location that's why I keep coming back to Marriott Cebu. Access to dining is a big plus since we don't have to hire a cab to take us It just right beside the hotel (Ayala Terraces). I Luv the room the and the bed is heaven!💞😍😍😍

Was this review helpful? Yes 1
Worcester, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I am actually still at this hotel, but wanted to find the time to leave a review. I have been at the hotel for over 2 weeks on business. I can not say enough kind words about the service and the level of care you will receive at the Marriott. Everyone makes you very welcome,and if you want/need something -... More 

Was this review helpful? Yes 4
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Julian H, We are happy to hear that our associates have made your business trip a little less stressful through the care and service that they have delivered. We are proud of their commitment to making every guest feel welcome and hosting them brilliantly. We thank you for taking the time to give us your generous comments and do... More 

Overland Park, Kansas
Top Contributor
76 reviews 76 reviews
24 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

For a recent business trip, I enjoyed the stay at the Marriott. The location is convenient to nearby business. The Ayala mall is immediately adjacent with many dining options and shopping. The price was competitive and a good value for the quality of the property. Service was excellent. As an improvement, I would suggest segregating guests by sleeping schedules. I... More 

Was this review helpful? Yes 3
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear UKWildcat85, Thank you for your suggestion regarding room assignments. We will look into how we may be able to implement it into our daily arrivals. We are delighted that you found our location convenient for both your work and leisure activities. We appreciate your nice comments about the service from our associates and the value of the your experience... More 

Senior Contributor
41 reviews 41 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The staff is super friendly but nobody took care of our baggages or showed us the way to our room. The rooms are very clean but the design seems old fashioned. Bathroom's really great though. The breakfast buffet is delicious and you can even make your own waffles at the Executive Lounge! :-)

Was this review helpful? Yes 3
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Around_The_World_A, Thank you for taking the time to review your stay with us. I am sorry that we did not provide the proper service for your arrival experience. We will review our processes with our front office staff to ensure better performance. We appreciate your nice comments about the breakfast buffet and our friendly associates and hope on your... More 

Canberra, Australia
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Marriot Hotel has fantastic rooms and very comfortable beds. The dining facilities are great and the food very tasty. The Ayala mall is right behind the hotel and there is easy access to it from Marriot. We truly enjoyed the service we received in this hotel. We arrived after midnight and although the bar had closed and I would... More 

Was this review helpful? Yes 4
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear AandTCostas, Thank you very much for your great review of your visit to the Marriott Cebu. We are glad to hear that our associates took good care of you and that our location and facilities met your needs. It sounds like you were able to relax and enjoy your visit to Cebu and hoping that you will be our... More 

2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Being in Cebu for business for almost 10 weeks, I must say it has been an incredible experience and the staff at the Marriott are second to none. Jane, Ariel, Dion, Eileen, Grace and many more have all been the best they could and awlays attending to my needs with a smile on their and their outstanding professionalism. Room service... More 

Was this review helpful? Yes 6
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear sweetgurl1462, We are happy to hear that you enjoyed your extended stay with us at the Marriott Cebu. We appreciate your recognition of our associates and we will pass on the thanks to them. We are glad you enjoyed the 24-hour room service and that you were able to have an incredible experience while working in Cebu. We hope... More 

Antimony, Utah
Top Contributor
83 reviews 83 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

I travel a couple times a year to Cebu and stay at the Cebu City Marriott each time. Location and a secure feeling is key, plus the hotel is truly maintained nicely. Rooms are nice and beds are always comfortable. Short of a couple of stains on the ottoman the room was clean but is showing age and although I... More 

Was this review helpful? Yes 6
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear teek4100, Thank you for the great comments about your stay. We appreciate your loyalty to Marriott and glad to hear that you felt secure and well attended to by our great associates. We are glad you like the new Thann amenities and enjoyed the live music in the lounge. We hope to see you soon at the Marriott. Patrick... More 

Cebu Island, Philippines
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Its really good to stay in this lovely hotel and the staff are pleasant & accomodating with special mentioned of Dexter Ong ( HSK attendant also Kaishana & Aileen at the Lobby bar.Thank you so much to all security for being active and made us feel secured.To all staff and Management thank you so much again for this wonderful stay... More 

Was this review helpful? Yes 4
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear sojeph, We are delighted to hear that you enjoyed your stay with us at the Marriott. We are glad that you felt secure and that our great associates took care of your every need. We thank you for taking the time to give us your generous comments and look forward to having you back with us again. Patrick Carroll... More 

Melbourne, Australia
Top Contributor
69 reviews 69 reviews
32 hotel reviews
175 helpful votes 175 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff at this hotel is the reason why we stay here every year. It's like going home to your family as the staff remembers you, welcomes you back and are genuinely happy to see you. The excellent location next to Ayala mall can't be beat for convenience and security. Also love the buffet breakfast and gym facilities. We have... More 

Was this review helpful? Yes 6
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear FITCHICK711, Thank you very much for your great comments about our location and staff. Our associates are the best at remembering our guest’s preferences and you can attest to that. We appreciate your many years of loyal patronage and hope to see you again soon on your next visit. Patrick Carroll General Manager More 

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Additional Information about Cebu City Marriott Hotel

Address: Cardinal Rosales Avenue, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cebu City Marriott Hotel 4*
Number of rooms: 301
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Also Known As:
Marriott Cebu City Hotel Cebu City
Cebu City Marriott Hotel Cebu Island
Hotel Style:
#2 Business Hotel in Cebu City
#5 Luxury Hotel in Cebu City
#5 Family Hotel in Cebu City

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