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Cebu City Marriott Hotel

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Cardinal Rosales Avenue, Cebu City 6000, Philippines
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Cebu City Marriott Hotel
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626 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Arrived on March 6 for a two week trip and met at airport by Marriott Hotel member with warm smile and greeting. This started one of my most memorable business travel experiences ever. From check-in to overview of room, to breakfast and all interaction with hotel staff, the experience was professional, helpful and always presented with a big smile and... More 

Was this review helpful? Yes
Philippines
Contributor
19 reviews 19 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel reception were very attentive and fast in providing our room after registration even if it was lunchtime. The location is great as it was right next to e Ayala Mall which has a variety of stores and restaurants..most outstanding is the cleanliness of the room and the Aircon was working immediately when we went in. The buffet breakfast... More 

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Southern California
Top Contributor
122 reviews 122 reviews
22 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed yesterday NEW

Arriving in Cebu as our fist stop in the Philippines, this was a perfect spot to stay. Though a 30 minute drive from the airport, it's in a good, more upscale part of town, and since it backs up to the Ayala Mall, you have an abundant choice of restaurants to choose from, transportation to catch, a supermarket, really anything... More 

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Bengaluru (Bangalore), India
Contributor
13 reviews 13 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel has the nicest rooms and decor. The bed was very comfortable. Their service is great too. Its located right next to Ayala mall, which is great for shopping. Its also a good location to explore the city and visit the nearest attractions.

Was this review helpful? Yes 1
Fort McMurray, Canada
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel which is about a 25 minute taxi ride from the airport has some of the finest,friendliest and most helpful staff I have ever experienced. My gf and I spent 3 nights here and I am very impressed with it. Our 8th floor room was facing the back and was nice and quiet with very little traffic noise. Room... More 

Was this review helpful? Yes 2
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear William F, Thank your for your generous comments regarding your stay at the Cebu Marriott. We appreciate the time you took to share your experience with us and others. We are glad to hear that you found our location and services to your liking and enjoyed our food and beverage outlets. We hope that you will be our guest... More 

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a smaller Marriott and very nice. Good location next to a Ayala Mall yet separated very well by trees and plants. Great buffet meals and the executive level area is equally good with outstanding service. Décor in lobby, lounge and restaurant modern and appealing. Great burgers in the lobby bar. The staff here is great. Just happened to... More 

Was this review helpful? Yes 2
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Bob M, We appreciate your great comments regarding our location, rooms, food and beverage and our associates. We know you have many options when traveling, so reading your review really shows that our associates make the difference versus our competitors. We thank you for taking the time to review your stay and hope you will be our guest again... More 

Salt Lake City, Utah
Top Contributor
91 reviews 91 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I visited Cebu on business recently and stayed at the Cebu City Marriott. The hotel showed very well upon arrival and the room was clean and comfortable. The only complaint I have is the Marriott Cafe. My business associates and I decided to dine at the Friday evening seafood buffet on Friday. The draw is the lobster and crab, however... More 

Was this review helpful? Yes 2
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Jonathon L, We appreciate you taking the time to review your stay with us. I apologize for the poor food quality and service that you experienced at the restaurant. Your experience was not up to the standard of our high quality seafood buffet and your disappointment is noted. We will review our processes and make adjustments so that others... More 

Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Marriott hotel's location is in the center of Cebu ( within the better upscale areas of Cebu) it is connected to Ayala center Cebu- one of the first malls in Cebu and where 90% of Cebuanos has been to in their lifetime). The area of the hotel is accessible to transportation because it is along the road and taxis are... More 

Was this review helpful? Yes 2
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Madabouthygiene, Thank you very much for the great review regarding our hotel and your stay with us. We appreciate your comments and happy to hear that you enjoyed our location and services available in the hotel. We look forward to having you back as our guest on your next trip to Cebu. Patrick Carroll General Manager More 

Victoria, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Although a bit pricey, given other options in the area, this hotel doesn't disappoint. It is located adjacent to the Ayala Mall. Even if you are not a mall buff (and I am definitely not), it provides some good dining options and makes for good people watching. This is my second time at the hotel and I wanted to specifically... More 

Was this review helpful? Yes 3
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear BigKoKo, Thank you for taking the time to give us your great comments about our hotel and the dinner buffet. We are delighted to hear that you found the restaurant to be a good value and enjoyed the great service by our brilliant hosts. We have the best and most secure location in the city, which our guests appreciate.... More 

Lexington, Kentucky
Top Contributor
67 reviews 67 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are staying in Cebu City, this hotel is the perfect location. It is attached to the huge mall and is quite nice. It will need a face lift in a few years but still one of the better hotels in Cebu. The service at the breakfast buffet needs work but otherwise all employees seem very nice and helpful.... More 

Was this review helpful? Yes 3
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Carolyn W, Thank you for your great comments regarding your stay at the Marriott. As you noted our location is the best in the city and a good place to base from whether here for business or leisure. We look forward to serving you on your next trip to Cebu. Patrick Carroll General Manager More 

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