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All 75 Cebu City hotels

Quest Cebu

3.0 of 5 Hotel   |   Archbishop Reyes Avenue, Cebu City, Philippines
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Quest Cebu
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82%
Ranked #12 of 75 hotels in Cebu City
A recent review
4 of 5 stars reviewed 2 days ago
ThaoMK Ho Chi Minh City, Vietnam
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501 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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English first
Ho Chi Minh City, Vietnam
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The service is the best of hotels I stayed in Philippines! Fast checkin and staffs are really nice and friendly! I stayed here from Jul 3-5 2014, booked via Agoda for Deluxe Room ($56/night) Room is good! they have a carpet between bed and tivi, I love it! Room is really clean The bed is so much comfortable! bathroom quiet... More

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Paranaque, Philippines
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

During company events we usually stay at 5 star hotels in Cebu but for our personal extension we opted to try Quest. Quest is budget friendly and is near the Ayala Mall in Cebu. Service is good as well as the rooms. Clean, organized and just the right size. Buffet staff are friendly and helpful.

Was this review helpful? Yes
QuestCebuGM, General Manager at Quest Cebu, responded to this review

Hello eunice019, Thank you for taking the time to tell us about your recent experience while staying at Quest Hotel & Conference Center-Cebu. We sincerely value your comments in our continuous effort to provide friendly and efficient service. My team and I are thrilled to read such a wonderful review. Your excellent comments about our services and facilities inspired us... More

Montreal, Canada
Top Contributor
81 reviews 81 reviews
72 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I had a day to kill between a trip to the islands and my flight from Cebu. I wanted a big, modern, clean hotel to counteract my 10 days of staying on remote islands with no plumbing, and I found it at Quest. It was so nice to get into an elevator and head up to a large, spacious, well... More

Was this review helpful? Yes 1
Shanghai
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Was very impressed with the Quest hotel. Great hotel, great room, excellent pool. It is located right next to a fantastic mall with plenty of food options. When we arrived at the Quest we were ready to lounge around the hotel and do very little, the Quest is the perfect place for this.

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QuestCebuGM, General Manager at Quest Cebu, responded to this review

Hi kwatene, Thank you for taking the time to tell us about your recent experience while staying at Quest Hotel & Conference Center-Cebu. We sincerely value your comments in our continuous effort to provide friendly and efficient service. My team and I are thrilled to read such a wonderful review. Your excellent comments about our services and facilities inspired us... More

Davao City, Davao City, Philippines
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

If I travel to Cebu we always stay here coz we liked it. Everything was very good. just don't know why our recent stay looks like it grrr... 1. We asked for service water to the room, first 2 days was okay, the next day it was charged already.. what does it mean? Policy changes automatically?? 2. We ordered pizza... More

Was this review helpful? Yes 1
QuestCebuGM, General Manager at Quest Cebu, responded to this review

Hello 134nats, Thank you for taking the time to tell us about your recent experience while staying at our hotel. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am sorry if your stay fell short of your expectations. Rest assured that I have noted your comments and took necessary actions to ensure... More

Hong Kong
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Really good location in Cebu, very central to Cebu Business Park and Ayala mall. Check in was quick and efficient and lobby was quite nice with a boutique hotel feel to it. However the room and bathroom interiors was not at similar standard to the lobby but nevertheless it was very clean and had everything you needed. Service was fantastic,... More

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QuestCebuGM, General Manager at Quest Cebu, responded to this review

Hi junebug75, Thank you for taking the time to tell us about your recent experience while staying at our hotel. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I have shared your kind comments to our team members since this will serve as our motivation to continually delight all our guests. I would... More

Sydney, Australia
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here 12 nights in a business trip. Conveniently located near both the IT Park and Cebu business Park as well as Ayala mall. Service was mixed. The concierges and door staff were great and remembered your name. Service over the phone not so great.... I had a few challenges to my stay: - luke warm showers - connectivity was... More

Was this review helpful? Yes 1
QuestCebuGM, General Manager at Quest Cebu, responded to this review

Hello AliciaPark, Thank you for taking the time to inform us of your experience with the hotel. We sincerely value your comments in our continuous effort to provide friendly and efficient service. We also regret the fact that you encountered some problems such as the hot shower, transfer of rooms and WiFi connection. Rest assured that we have discussed this... More

Rome, Italy
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I like the location of the hotel because it is near Ayala Center Cebu and other malls. All the staffs were very approachable and always smiling. My stay in Cebu last January for Sinulog festival became more fun because of my stay in Quest Hotel...... :)

Was this review helpful? Yes
QuestCebuGM, General Manager at Quest Cebu, responded to this review

Hello Kristineeeeee, Thank you so much for taking the time to leave us a feedback! We are so pleased to hear from you! Quest Hotel is indeed conveniently located in one of the more accessible parts of Cebu City. We are truly fortunate in that regard and that the convenience of the location extends to our guests. It's nice to... More

Brick, New Jersey
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 2 weeks ago

This is a top notch hotel in a great location. Staff was very helpful and friendly. We had a some issues with our aircon but it was quickly taken care of. The mall is only about a 5 minute walk which made dining easy. I would definitely stay here again.

Was this review helpful? Yes
QuestCebuGM, General Manager at Quest Cebu, responded to this review

Hello Bethany, Thank you so much for taking the time to tell us about your recent stay with us. We are pleased to know that our staff contributed to your satisfactory stay with us. We would like to apologize for the inconvenience you experienced with the a/c but rest assured that we are taking actions in order to avoid similar... More

Gothenburg, Sweden
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed here mostly for shopping at Ayala, which is a 5–10 minute walk away (you should walk under the bridge to avoid accidents). This is a very popular and busy hotel, for good reason. First, their Wi-Fi is awesome. Very fast and reliable, some of the best I've tried in the Philippines. The rooms were just great. The pool... More

Was this review helpful? Yes
QuestCebuGM, General Manager at Quest Cebu, responded to this review

Hello fredrik, Thank you so much for taking the time to write us a feedback regarding your recent stay at our hotel. We are so pleased to receive a five star rating from you and to hear that our staff and facilities played a big role in contributing to your satisfaction. Rest assured that your comments and recommendations will be... More

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Additional Information about Quest Cebu

Address: Archbishop Reyes Avenue, Cebu City, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quest Cebu 3*
Reservation Options:
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Also Known As:
Quest Cebu Cebu Island/Cebu City

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Cebu City
Hotel Class
Official Description (provided by the hotel)
"Quest Hotel & Conference Center - Cebu is a convenient, comfortable and enjoyable hotel with 427 delightfully furnished rooms and suites and 10 modern state of the art meeting rooms. The hotel combines good value with unique and inspiring design elements and uncompromising service making it ideal for business and leisure travelers seeking a stylish but unpretentious environment." ... more   less 
Number of rooms
427

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