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Quest Cebu

3.0 of 5
Archbishop Reyes Avenue, Cebu City, Philippines
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Quest Cebu
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Ranked #9 of 78 Hotels in Cebu City
A recent review
5 of 5 stars reviewed yesterday
Christina M Marikina, Philippines
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957 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Marikina, Philippines
1 review
5 of 5 stars Reviewed yesterday NEW

Excellenct hotel to stay in Cebu. I will definitely go back again and book in this hotel. 1. Very good service and accommodating staff. 2. Different food variety 3. Clean rooms specially bathroom. 4. Location is near to business centers/offices.

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A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW

It is my fifth stayed in the hotel and great hotel with exellent service from staff. Good value for money. Tip: book directly hotel is cheaper. I left my suitcase in the airport, concierge contacted aiport straight away, excellent service. Great location, walking distance to Ayala shops. If you don't want to walk to Ayala bus shuttle service available to... More 

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Penang Island, Malaysia
Top Contributor
80 reviews 80 reviews
31 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed yesterday NEW

It is a short walk to the Ayala mall so you have fast access to great shopping and restaurants easily without a need for a cab. We stayed for four nights and truly enjoyed it. The room was a fair size with a comfortable bed and ample closet space. The workout facilities were typically for an urban hotel and the... More 

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seoul
1 review
4 of 5 stars Reviewed yesterday NEW

staff kind cleaning room something needed... room: soundproof construction. bathroom damp air. breakfast: bread is too hard to eat. swimming pool bed shortage. general good Quest Hotel^^ see you again.

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manila
1 review
5 of 5 stars Reviewed 2 days ago NEW

I will definitely go back to Quest! There are a lot of good things. 1. Good Service. 2. Staff were very helpful and accomodating 3. Wide selection and good food! 4. Near Ayala Center Highly recommended!

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Cape Town Central, South Africa
Contributor
13 reviews 13 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

This hotel is clean and modern. The quality of the bedroom is ok for an hotel of this standard. Nevertheless, I noted the they do not provide a bath mat in the bathroom. The design of the shower is modern but its glass door presents a gad that cause water to flow on the floor. So, be careful with the... More 

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New York City, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

This was the best place for my first time trip to the Philippines!!! Would choose again based upon the wonderful staff, security and location! Excellent economic value!!! Overall excellent hotel!!! A definite do over!!

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Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Safe place and very close to Ayala Mall for a 2-minute walk. All staff were very accommodating and quick in service. Room exceeded my expectations!!! :) Best quality with the price offered! Definitely coming back. Gretchen - Dubai UAE

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QuestCebuGM, General Manager at Quest Cebu, responded to this review

Dear Ma. Gretchen M, We live to "exceed expectations!" Thank you for giving us the chance! Thank you, as well, for taking the time to share a review and we are glad to read you had en exceptional stay with us. Your high recommendations are also greatly appreciated and we look forward to having you back in our hotel again... More 

Phoenix, Arizona
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Dinner soup had unopened [dead] clams, beer was warm, could not get room cleaned all day despite numerous staff contacts, attempted overcharge on breakfast bill, on checkout I reported that the mini-bar in room was not working which staff only laughed at.

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QuestCebuGM, General Manager at Quest Cebu, responded to this review

Dear John H, Thank you for taking the time to share a review. However, we are indeed sad to read your stay was not a satisfactory one. Without trying to make any excuses for our staff, we would like to assure you that any "overcharging" can not at all be "attempted" by anyone. It was just a slight oversight but... More 

Sydney
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A overall great hotel. Location was superb, strategically located with minutes walk from Ayala mall. What really won my heart was the service the staff delivered consistently during our entire stay. Every personel took it personally to make our stay most comfortable and enjoyable. There's was a few issues with the aircon during our stay but was resolved almost immediately... More 

Was this review helpful? Yes 1
QuestCebuGM, General Manager at Quest Cebu, responded to this review

Dear Globetr3kka Thank you for taking the time to share a review, and a comprehensive and heart warming one at that. We truly appreciate it. We are indeed extremely proud of our staff, with their genuine enthusiasm to serve and make each and every guest feel as welcome, as safe, and at home as possible, and reading about them recovering... More 

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