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All 77 Cebu City hotels

Diamond Suites & Residences

4.0 of 5 Hotel   |   #8 Apitong cor. Escario Street, Cebu City, Philippines
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Diamond Suites & Residences
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Ranked #13 of 77 Hotels in Cebu City
A recent review
4 of 5 stars Reviewed May 5, 2012
Ken B Makati, Philippines
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78 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Diamond Suites & Residences
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Makati, Philippines
Top Contributor
63 reviews 63 reviews
39 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed May 5, 2012

My wife and I stayed at the Diamond for one night on a business trip. The check in went smoothly and the porters were very helpful. The room was a little smaller than I was expecting although it was clean and comfortable. The room has a flat screen tv, limited cable tv,coffee service in the room, a refrigerator with some... More

Was this review helpful? Yes 1
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 1, 2012

We stayed here for a few days in February 2012. The hotel is about 10 mins walk away from the ayala mall. Its a bit small but it has the cozy atmosphere. The rooms are clean. Breakfast is buffet though with limited offerings unlike in the big hotels in the area like marriott and radisson blu. The staff are friendly,... More

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3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 23, 2012

We needed a spot to overnight on our way from Hong Kong to Bohol. The Diamond Suites was a welcome refuge in an otherwise not particularly appealing city. After travelling dark streets we were pleasantly surprised when our cab pulled up to a brightly lit and welcoming hotel. We received good service and had a reasonable sleep in fairly average,... More

Was this review helpful? Yes 1
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 1, 2012 via mobile

I could say a lot since I eventually stayed in 4 rooms in my time here, but in the end the manager did give me a fair deal so I won't say everything that went wrong. The hotel is in a great location, literally opposite the biggest mall in Cebu. It feels modern and the rooms are okay but as... More

Was this review helpful? Yes 2
Bacolod, Philippines
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed February 20, 2012

The rooms are spacious and clean, while the location is good. Although they have several amenities, some of the services still need polishing, particularly in customer care. The maintenance guy had to come to my room several times to check on my air con, the TV cable, and the internet connection. But I like the toilet because it's clean and... More

Was this review helpful? Yes 1
Luzon, Philippines
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 10, 2012

Literally, the hotel's location is hidden (one street left after Parklane hotel or one street right, after Quest hotel) but its right across Ayalla Mall. The location is excellent, accessible. The staff were courteous & helpful, from the man who helped us with our luggage, front desk, maintenance, house keeping, room service and waiters at the resto. They always asked... More

Was this review helpful? Yes 2
Edmonton, Canada
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 30, 2012

I reviewed this property a year ago when it had just opened. At that time, I had high hopes that once they got steady on their feet they would be a choice property; alas, it was not to be. One of the practices at the Diamond is to issue only one key per room which took us aback since we... More

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 14, 2012

I booked this hotel based on the good reviews on this site. Before i go into my constructive criticisms of the hotel, i will commend them for letting me checkin early, the good location, and friendly staff. However, they committed unforgivable lapses in housekeeping, that cannot be tolerated in any establishment, whatever the price range or classification. 1. The bed... More

Was this review helpful? Yes 3
Cebu City
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 28, 2011

We stayed last December 27, 2011 with my husband which just arrived from the airport. We tried Diamond Suites, all I can say their service is great. Staff are very helpful, you don't need to ask for help, they will automatically assist your needs especially the bellman and the front Desks staff. Every time you pass the hallway the room... More

Was this review helpful? Yes 1
Fort Worth, Texas
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 24, 2011

I got this hotel for my 2nd vacation in Cebu. The hotel's price was a little bit cheaper than the previous hotel (Parklane Hotel) for my 1st vacation two years ago. This was a new hotel. I never seen this hotel two years ago in such location. Location was just accross the Ayala Shopping Mall since I always stay in... More

Was this review helpful? Yes 6
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Additional Information about Diamond Suites & Residences

Address: #8 Apitong cor. Escario Street, Cebu City, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Diamond Suites & Residences 4*
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Also Known As:
Diamond Suites & Residences Hotel Cebu City
Diamond Suites And Residences
Diamond Suites & Residences Cebu Island/Cebu City

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#6 Luxury Hotel in Cebu City #7 Best Value Hotel in Cebu City
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