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All 75 Cebu City hotels

Diamond Suites & Residences

4.0 of 5 Hotel   |   #8 Apitong cor. Escario Street, Cebu City, Philippines
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72%
Ranked #16 of 75 hotels in Cebu City
A recent review
3 of 5 stars Reviewed April 23, 2012
dustylynn Vancouver
  • Reviews (75)
  • Photos (22)
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  • Room tips (20)
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75 people have reviewed this hotel

Traveler rating
    18
    37
    13
    5
    2
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22
13
5
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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There are newer reviews for Diamond Suites & Residences
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Vancouver
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 23, 2012

We needed a spot to overnight on our way from Hong Kong to Bohol. The Diamond Suites was a welcome refuge in an otherwise not particularly appealing city. After travelling dark streets we were pleasantly surprised when our cab pulled up to a brightly lit and welcoming hotel. We received good service and had a reasonable sleep in fairly average,... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 1, 2012 via mobile

I could say a lot since I eventually stayed in 4 rooms in my time here, but in the end the manager did give me a fair deal so I won't say everything that went wrong. The hotel is in a great location, literally opposite the biggest mall in Cebu. It feels modern and the rooms are okay but as... More

Was this review helpful? Yes 2
Bacolod, Philippines
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed February 20, 2012

The rooms are spacious and clean, while the location is good. Although they have several amenities, some of the services still need polishing, particularly in customer care. The maintenance guy had to come to my room several times to check on my air con, the TV cable, and the internet connection. But I like the toilet because it's clean and... More

Was this review helpful? Yes 1
Luzon, Philippines
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 10, 2012

Literally, the hotel's location is hidden (one street left after Parklane hotel or one street right, after Quest hotel) but its right across Ayalla Mall. The location is excellent, accessible. The staff were courteous & helpful, from the man who helped us with our luggage, front desk, maintenance, house keeping, room service and waiters at the resto. They always asked... More

Was this review helpful? Yes 2
Edmonton, Canada
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 30, 2012

I reviewed this property a year ago when it had just opened. At that time, I had high hopes that once they got steady on their feet they would be a choice property; alas, it was not to be. One of the practices at the Diamond is to issue only one key per room which took us aback since we... More

Was this review helpful? Yes 2
Makati
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 14, 2012

I booked this hotel based on the good reviews on this site. Before i go into my constructive criticisms of the hotel, i will commend them for letting me checkin early, the good location, and friendly staff. However, they committed unforgivable lapses in housekeeping, that cannot be tolerated in any establishment, whatever the price range or classification. 1. The bed... More

Was this review helpful? Yes 3
Cebu City
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 28, 2011

We stayed last December 27, 2011 with my husband which just arrived from the airport. We tried Diamond Suites, all I can say their service is great. Staff are very helpful, you don't need to ask for help, they will automatically assist your needs especially the bellman and the front Desks staff. Every time you pass the hallway the room... More

Was this review helpful? Yes 1
Fort Worth, Texas
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 24, 2011

I got this hotel for my 2nd vacation in Cebu. The hotel's price was a little bit cheaper than the previous hotel (Parklane Hotel) for my 1st vacation two years ago. This was a new hotel. I never seen this hotel two years ago in such location. Location was just accross the Ayala Shopping Mall since I always stay in... More

Was this review helpful? Yes 6
Bataan
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 22, 2011

Diamond Hotel was recommended by friend who also travels alot. and she knows my travelling style. Though comfort and luxury are very welcome, I also do not like spending too much for a bed and a bathroom. So when my friend recommended this, I was very pleased with everything! The room was so clean, bathroom very nice, there are complimentary... More

Was this review helpful? Yes 1
Quezon City, Philippines
1 review
4 of 5 stars Reviewed November 12, 2011

I just love this hotel. We were looking for a place where we can conduct trainings at minimal cost, and we're just so happy that we discovered Diamond Suites and Residences. Not only was it very affordable (food and room accommodations alike), but the staff and crew, from the Sales and Marketing department up to the bellboys, were all very... More

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Additional Information about Diamond Suites & Residences

Address: #8 Apitong cor. Escario Street, Cebu City, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Diamond Suites & Residences 4*
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Also Known As:
Diamond Suites And Residences
Diamond Suites & Residences Hotel Cebu City
Diamond Suites & Residences Cebu Island/Cebu City

22 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style
#6 Luxury Hotel in Cebu City #7 Best Value Hotel in Cebu City
Hotel Class
Number of rooms
102

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