We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Diamond Suites & Residences

Certificate of Excellence
#8 Apitong cor. Escario Street, Cebu City, Philippines
Hotel amenities
Diamond Suites & Residences
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #14 of 80 Hotels in Cebu City
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
StoneCreekHouse New York City, New York
Add Photo Write a Review

115 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    37
    53
    15
    8
    2
See reviews for
24
18
10
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Danish first
  • English first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (115)
  • Mar-May only
    (37)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (24)
All months
New York City, New York
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed a couple of nights last December and I really should have written this well deserved review sooner but better late than never, right? I had just barely escaped the Camotes Island by catching the last boat out before a typhoon hit. This typhoon eventually ended up stranding thousands of people..me included. But that's neither here nor there. After... More 

Was this review helpful? Yes 1
Aneth G, General Manager at Diamond Suites & Residences, responded to this review

Dear Mr. StoneCreekHouse, On behalf of the entire team of Diamond Suites Cebu, I would like to thank you for choosing to stay with us. Your experience in Camotes Island was truly an unforgettable one. I hope our team was able to deliver more than what was expected. We highly appreciate all of the good words and we are looking... More 

Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just walking distance to the mall, shops, restaurants and easy to catch a taxi. Quite new hotel, clean and friendly staff with good service as well. Rooms are big enough with a decent bathroom, free wifi and good buffet breakfast,

Was this review helpful? Yes 1
Aneth G, General Manager at Diamond Suites & Residences, responded to this review

Dear Mr. Sametty, On behalf of the entire team of Diamond Suites Cebu, I would to thank you for staying with us and we are all very glad to know that you appreciate our hotel’s assets especially the service that we provide. We are looking forward to your next visit. If you need any assistance for your next visit, please... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 20, 2015

i like this place. it's surprisingly affordable and the service is great! the complimentary breakfast was more than your money's worth! the staff were courteous and accommodating. the room was spacious and clean. location wise, it is ideally located as it is near to my work place and malls.

Was this review helpful? Yes
Aneth G, General Manager at Diamond Suites & Residences, responded to this review

Dear Ms. Julie R, On behalf of the entire team of Diamond Suites Cebu, I would to thank you for staying with us and we are all very happy to know that you loved our rooms, our people and our breakfast buffet. We are looking forward to your next visit. If you need any assistance for your next visit, please... More 

1 review
2 of 5 stars Reviewed June 2, 2015

2 stars at best. You get what you pay for. Bad: 1. Terrible wifi. Slow. Intermittent 2. Reheated food. Not freshly cooked but freshly reheated 3. Water pressure is too weak. Would take you a long time to finish a decent shower 4. Toothpaste was meh 5. Sink was rusty 6. Don't ask the staff for anything. The response would... More 

Was this review helpful? Yes
Aneth G, General Manager at Diamond Suites & Residences, responded to this review

Dear Ara A, On behalf of the entire team of Diamond Suites and Residences, I would like to thank you for taking your time to write your feedback at your recent experience with us. Your concerns are noted. We are currently doing our best to resolve the specified issues. We sincerely apologize for the inconvenience you had experienced during your... More 

Singapore, Singapore
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed May 29, 2015 via mobile

There were many tiny cockroaches in the room I checked in first. There were no apologies from the staff of the hotel even though I asked for a different room and got it. The lights in the bathroom were so dim that you have to be ultra careful when you shave. The breakfast was agonisingly boring and the refilling of... More 

Was this review helpful? Yes 1
Aneth G, General Manager at Diamond Suites & Residences, responded to this review

Dear SingBob7, On behalf of the entire team of Diamond Suites and Residences, I would like to thank you for taking your time to write your feedback at your recent experience with us. Your concerns are noted. We are currently doing our best to resolve the specified issues. We sincerely apologize for the inconvenience you had experienced during your stay... More 

mississauga
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 3, 2015

It was a last minute decision to book a hotel in the city so I can make it to my doctor's appointment the next day. It was supposed to be one of the cheapest rates in the city but the hotel was not cheap looking and the room was big and clean. Nice and comfortble too. The staff were very... More 

Was this review helpful? Yes 2
Cebu City, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 27, 2015

I personally like the artistic design of the hotel which gives a fresh and cozy ambiance. The place is neat and their staff are very accommodating. The location is just perfect. It is just a minute walk to Ayala Center Cebu and you can get around the city with just a ride of a jeepney available 24 hours. And lastly,... More 

Was this review helpful? Yes 1
Lapu Lapu, Philippines
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 27, 2015

I just love the location of the hotel, the Ayala mall is just a walk away, near the main hiway, accessible to jeepneys and taxis. Ideal hotel for someone who wants to be in the city center. We have our conference here, and we were accommodated well, and our needs was provided. Thank you guys for an awesome experience!

Was this review helpful? Yes 1
Los Angeles, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 25, 2015

My wife and I stayed here on Feb 2 thru 4 for our first Cebu trip. Hotel was walking distance to the ayala mall and there were plenty of places to eat in the area. Hotel is in the business district so there was so much traffic and pedestrians during rush hour. Rooms were clean and has everything a business... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed March 25, 2015

I visited Diamond Suites Cebu twice, both for business and pleasure when I attended Mary Kay Philippines' Jumpstart Rally on January and Cebu Blogging Community's meet up on March. Both experiences were great, the staff were very accommodating in both events. The function rooms are spacious and have good facilities. I've checked their rooms and even had an awesome pool... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

54 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (54)
Viewed
Hotel & grounds (11)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (5)
Viewed
Dining (4)
Viewed
Room/suite (18)
Viewed
Bathroom (3)
Viewed
Other (11)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Cebu City hotels
0.0 mi away
Quest Cebu
Quest Cebu
#8 of 80 in Cebu City
4.0 of 5 stars 1,251 reviews
0.0 mi away
Mandarin Plaza Hotel
Mandarin Plaza Hotel
#10 of 80 in Cebu City
4.0 of 5 stars 246 reviews
1.3 mi away
Radisson Blu Cebu
Radisson Blu Cebu
#1 of 80 in Cebu City
4.5 of 5 stars 1,583 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
BEST WESTERN Plus Lex Cebu
BEST WESTERN Plus Lex Cebu
#6 of 80 in Cebu City
4.0 of 5 stars 271 reviews
0.1 mi away
Red Planet Cebu
Red Planet Cebu
#11 of 80 in Cebu City
4.0 of 5 stars 351 reviews
0.1 mi away
Cebu Parklane International Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay