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Harolds Hotel

Certificate of Excellence
Gorordo Avenue | Lahug, Cebu City 6000 , Philippines
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Harolds Hotel
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Ranked #5 of 81 Hotels in Cebu City
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
Rheon
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155 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on 14th May to 18th May 2015!Upon Arrival at the hotel we were greeted with warm welcome and warm smiles! Check in was smooth but was assigned to a lower floor (3rd floor) the view would have been nice if we were assigned to a higher floor. Maybe a suggestion, at the hotel i am working we usually... More 

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ED T, General Manager at Harolds Hotel, responded to this review

Dear Mr. Rheon, Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. With regards to your concern about our Sales Staff, please... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Great hotel to stay in. Every cents worth. Staff and services theyre very accomodating. Rooms are great too! Definitely worth the stay. We've already recommended it to our friends. The cleanliness is one rhing but really its the way they treat their customers are very exceptional.

Was this review helpful? Yes
ED T, General Manager at Harolds Hotel, responded to this review

Dear It'sCowee, Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely satisfied with... More 

Taguig City, Philippines
1 review
5 of 5 stars Reviewed 1 week ago

I am greatly recommending this hotel as a too notch Business Hotel. Food is superb, service is near perfect but extremely excellent and they accommodate to your business needs. Kudos to Mike and the staff of High Lights bar. You made FWD's training very very efficient with your excellent wait staff. Also to Diane and Shiela of Sales. You guys... More 

Was this review helpful? Yes
ED T, General Manager at Harolds Hotel, responded to this review

Dear Mr. Abraham1987, Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely satisfied... More 

Metro Manila, Philippines
1 review
4 of 5 stars Reviewed 3 weeks ago

Our small family shared the Araw ng Kagitingan holiday up to Sunday. Great stay over all. My family liked the room, bath tub and shower facilities, breakfast and room service with portable rolling table. My daughter specially like the breakfast of pancakes, french toast, pastries and coco crunch. Only problem was we couldn't extend our stay longer as the rooms... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
ED T, General Manager at Harolds Hotel, responded to this review

Dear Mr. Jonathan M. Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

We booking 4 nights, but our room WIFI very stable, until last night they lead us to chnge other room.We booking 4 nights, but our room WIFI very stable, until last night they lead us to chnge other room.That's all.

Review collected in partnership with this hotel

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Uster, Switzerland
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Great value for what you get. I come again :) The people ar very nice, the food is good and breakfast is yummy. The only bad thing is that i have to write here at least 200 caracters :) ... but i come again as i did the last 3 years Thank you all

Was this review helpful? Yes
ED T, General Manager at Harolds Hotel, responded to this review

Dear HenryHo2013, Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely satisfied with... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Loved the hotel, location was good, rooms look great. One of my go-to hotels for business or pleasure while staying in Cebu city. Staff is helpful. Buffet breakfast is served at the ground floor, beside the hotel lobby but options are a bit limited. Will be back soon!

Was this review helpful? Yes
ED T, General Manager at Harolds Hotel, responded to this review

Dear MissSalie, Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely satisfied with... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

A well planned business hotel. Very Friendly Staff and accommodating. Easy to book on-line and thru phone. Affordable. Very Accessible. Also Great for Family esp when you have a baby. Good Breakfast even for Kids.

Review collected in partnership with this hotel

Was this review helpful? Yes
ED T, General Manager at Harolds Hotel, responded to this review

Dear RanL. Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely satisfied with... More 

Kashiwa, Japan
Top Contributor
71 reviews 71 reviews
26 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For the first time, in the Philippines my room was upgraded to a suite room. Upon arrival, I was told by the front desk that my room was upgraded and the room was so comfortable having two TV sets, spacious bath room, sofa, and mini kitchen. The room itself in Harolds Hotel I like the most in Cebu considering the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
ED T, General Manager at Harolds Hotel, responded to this review

Dear YukiChanChan, Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely satisfied with... More 

Omaha, Nebraska
Top Contributor
99 reviews 99 reviews
65 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As a frequent traveler, I don't always have the time to write reviews. I limit my reviews to establishments that I feel are worthy of a review, whether positive or negative. In this case, I must leave a positive review for Harolds Hotel. Harolds is an exceptional hotel that provides a quality stay with an exceptional staff. The Superior Room... More 

Was this review helpful? Yes
ED T, General Manager at Harolds Hotel, responded to this review

Dear HGfromOmaha, Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely satisfied with... More 

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