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Harolds Hotel

Certificate of Excellence
Gorordo Avenue | Lahug, Cebu City 6000 , Philippines
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Harolds Hotel
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Ranked #7 of 78 Hotels in Cebu City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Jazz R
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137 reviews from our community

Traveler rating
    52
    64
    12
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    8
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17
35
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed today NEW via mobile

I love the ambiance as well as the view. Food is great as well as the service and very affordable. John cyril did well in coping up our needs & very attentive to us. Good job! One of the best bar in Cebu so far.

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San Francisco, California
Contributor
18 reviews 18 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a conference in January, and the hotel staff was incredibly accommodating to our large group (and our event, held in the conference rooms). The rooms aren't much, but they're clean and well-appointed, and the rooftop bar is really nice. The restaurants (one on the roof, another off the lobby) are both really good, serving both local... More 

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Lapu Lapu, Philippines
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Took an overnight stay at this nice city hotel. Everything was accessible, parking is near, gym is near our room. Also, the room was very spacious with the basic amenities one will need. there is also a nice roof deck bar where you could chill out under the night sky. Breakfast buffet was great as well, and staff were very... More 

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ED T, General Manager at Harolds Hotel, responded to this review

Dear Mr. Rene Joseph, Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely... More 

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Harold's in Cebu is an extremely comfortable hotel at a very affordable rate. There are only a few other places in the world that I've experienced service as good as this. The people were accommodating, nice, and genuinely interested in ensuring that our stay was nothing less than perfect. The rooms were extremely clean and the front desk staff automatically... More 

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ED T, General Manager at Harolds Hotel, responded to this review

Dear Mr. Saroop B, Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely... More 

Colombo
Top Contributor
115 reviews 115 reviews
43 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed February 21, 2015 via mobile

with 90 rooms, no swimming pool, nice roof top restaurant and friendly staff the hotel is a definite yes from me. The deluxe rooms with kind beds are spacious about 40sqm, the superior rooms smaller with about 30sqm, breakfast for a 4 star claim can be a little let down, refill is slow and limited choice with some rice, French... More 

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ED T, General Manager at Harolds Hotel, responded to this review

Dear Mr. Gavin2009, Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. With regards to your comment about our breakfast, please be... More 

Kingston-upon-Hull, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 5, 2015

Stayed here for two nights for a short stay in cebu, great location with friendly and helpful staff. The rooms are spacious and clean to a high standard with a great roof top pool and the food was also fantastic within the hotel also. Highly recommend this hotel as it has a great location also.

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ED T, General Manager at Harolds Hotel, responded to this review

Dear Ms. Debbie H. Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 3, 2015

Its a very good hotel. Definitely better than most hotels in its class. Service was good and staff were very friendly and courteous. Rooms were clean and well kept. My only -1 was that the wifi access only allowed for 1 device at a time and i use to connect with both my laptop and phone.

Was this review helpful? Yes 1
ED T, General Manager at Harolds Hotel, responded to this review

Dear Joey M, Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely satisfied... More 

Hull
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 20, 2015

This was a great hotel very clean and up market. On arrival we were given a drink whilst we checked in. Rooms were spot on very clean and spacious, with a big bathroom. The upstairs bar was great all staff were very friendly. The hotel was only cheap for 2 nights as we had booked on line. It was also... More 

Was this review helpful? Yes 1
ED T, General Manager at Harolds Hotel, responded to this review

Dear Mr. / Ms. HullSara Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were... More 

Senior Contributor
45 reviews 45 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 6, 2015

We spent our last night in Cebu here after a long 2 days traveling around the provinces. We arrived here exhausted and were met with smiles and a yummy refreshing arrivals drink! The room is a little more pricey than some in the city but it is nice and comfy! We had a great nights sleep and would definitely recommend... More 

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ED T, General Manager at Harolds Hotel, responded to this review

Greetings! Dear Asioul, We would like to extend our heartfelt appreciation to you for choosing Harolds Hotel as your home in Cebu City. I hope we achieved our goal in making your stay memorable by providing outstanding service. Here at Harolds Hotel, we strive to make your experience unforgettable and to be the best as you deserve. Should you require... More 

Daejeon, South Korea
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 24, 2014

The location is pretty good. Not a far taxi ride to any of the main attractions in Cebu City. With this hotel being newly built, everything is in good condition. We made sure to tip everyone at the hotel, except the front desk. Sometimes, I got the feeling that the front desk was not as nice to us since we... More 

Was this review helpful? Yes
ED T, General Manager at Harolds Hotel, responded to this review

Greetings! Dear Timbermanalex, We would like to extend our heartfelt appreciation to you for choosing Harolds Hotel as your home in Cebu City. I hope we achieved our goal in making your stay memorable by providing outstanding service. Here at Harolds Hotel, we strive to make your experience unforgettable and to be the best as you deserve. Should you require... More 

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