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Harolds Hotel

Certificate of Excellence
Gorordo Avenue | Lahug, Cebu City 6000 , Philippines
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Harolds Hotel
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Ranked #6 of 78 Hotels in Cebu City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Abby C Cebu City, Philippines
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143 reviews from our community

Traveler rating
    55
    66
    13
    1
    8
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18
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cebu City, Philippines
1 review
5 of 5 stars Reviewed today NEW

We were invited by our friend and I was not expecting so much about the hotel but Food was great as well as the ambiance! Staff were very accomodating especially John Cyril. Service was excellent. Good job.

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Oh what can i say about this Hotel other than outstanding wonderful and fantastic views on the roof deck ! I've been going a returning guest for nearly 4 years and it has to be the best place to go and have a relaxing drink on the roof which has a happy hour 5.45-9 pm (45 peso a beer )great... More 

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ED T, General Manager at Harolds Hotel, responded to this review

Dear Jetsema08, Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely satisfied with... More 

Cebu City, Philippines
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The only downfall I see is how small the lounge is with I think three seats available then their small dining area on the right. Rooms are okay, spacious and clean and at least th AC doesn't sound at night. The dining area is quite small so when it gets crowded, be careful not to trip and fall in trying... More 

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ED T, General Manager at Harolds Hotel, responded to this review

Dear Ms. Judy Pixie, Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I love the ambiance as well as the view. Food is great as well as the service and very affordable. John cyril did well in coping up our needs & very attentive to us. Good job! One of the best bar in Cebu so far.

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ED T, General Manager at Harolds Hotel, responded to this review

Dear Mr. Jazz R., Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely... More 

Mexico City, Mexico
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed there for a week and found out people from the staff were helpful and always greeted me with a smile. Rooms are spacious but the carpets were old and stained. The dry cleaning service was prompt and useful. The breakfast buffet is absolutely convenient so you might want to try it. There is a bar on the rooftop with... More 

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ED T, General Manager at Harolds Hotel, responded to this review

Dear Mr.J Tadeo R. Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. With regards to your comment about the WIFI and... More 

San Francisco, California
Contributor
18 reviews 18 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for a conference in January, and the hotel staff was incredibly accommodating to our large group (and our event, held in the conference rooms). The rooms aren't much, but they're clean and well-appointed, and the rooftop bar is really nice. The restaurants (one on the roof, another off the lobby) are both really good, serving both local... More 

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ED T, General Manager at Harolds Hotel, responded to this review

Dear Mr. Alif Baa Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely... More 

Lapu Lapu, Philippines
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2015

Took an overnight stay at this nice city hotel. Everything was accessible, parking is near, gym is near our room. Also, the room was very spacious with the basic amenities one will need. there is also a nice roof deck bar where you could chill out under the night sky. Breakfast buffet was great as well, and staff were very... More 

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ED T, General Manager at Harolds Hotel, responded to this review

Dear Mr. Rene Joseph, Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely... More 

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 3, 2015

Harold's in Cebu is an extremely comfortable hotel at a very affordable rate. There are only a few other places in the world that I've experienced service as good as this. The people were accommodating, nice, and genuinely interested in ensuring that our stay was nothing less than perfect. The rooms were extremely clean and the front desk staff automatically... More 

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ED T, General Manager at Harolds Hotel, responded to this review

Dear Mr. Saroop B, Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely... More 

Colombo
Top Contributor
118 reviews 118 reviews
44 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed February 21, 2015 via mobile

with 90 rooms, no swimming pool, nice roof top restaurant and friendly staff the hotel is a definite yes from me. The deluxe rooms with kind beds are spacious about 40sqm, the superior rooms smaller with about 30sqm, breakfast for a 4 star claim can be a little let down, refill is slow and limited choice with some rice, French... More 

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ED T, General Manager at Harolds Hotel, responded to this review

Dear Mr. Gavin2009, Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. With regards to your comment about our breakfast, please be... More 

Kingston-upon-Hull, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 5, 2015

Stayed here for two nights for a short stay in cebu, great location with friendly and helpful staff. The rooms are spacious and clean to a high standard with a great roof top pool and the food was also fantastic within the hotel also. Highly recommend this hotel as it has a great location also.

Was this review helpful? Yes
ED T, General Manager at Harolds Hotel, responded to this review

Dear Ms. Debbie H. Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely... More 

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