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All 77 Cebu City hotels

Harolds Hotel

3.5 of 5 Hotel   |   Gorordo Avenue | Lahug, Cebu City 6000 , Philippines
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Harolds Hotel
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Ranked #7 of 77 Hotels in Cebu City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
UniversalDrummer Cebu City, Philippines
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116 reviews from our community

Traveler rating
    40
    56
    12
    1
    7
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15
28
11
40
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cebu City, Philippines
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Been there multiple times. The best thing attracts me to go back there is nothing but the warm and sincere hospitality of the staff. Starting from the Industrial Trainees to the General Manager Mr. Ed make you feel that you are at your second home. Being an expact, I highly appreciate it and despite the traffic. I wouldn't mind getting... More

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ED T, General Manager at Harolds Hotel, responded to this review

Dear UniversalDrummer, Greetings! We would like to extend our heartfelt appreciation to you for choosing Harolds Hotel as your home in Cebu City. I hope we achieved our goal in making your stay memorable by providing outstanding service. Here at Harolds Hotel, we strive to make your experience unforgettable and to be the best as you deserve. Should you require... More

Contributor
18 reviews 18 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Pillows and beddings are great. Price gives fantastic value for money. Buffet is decent, but not so expansive that you will overeat. Breakfast buffet does not usually include bacon, so be aware of that as you come in. Coffee here is also decent, with options for espresso and espresso-based drinks. Also note this: The talented barista was gone when I... More

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ED T, General Manager at Harolds Hotel, responded to this review

Dear LEAD55 Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely satisfied with... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here whilst visiting my son who lives in Cebu ! Beautiful clean hotel ! Great food on the downstairs restaurant ! And perfect cocktails and beer in the rooftop bar!! Staff were incredible ! The chef remembered I didn't have cheese in my omelette ! Very helpful staff !

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Riza G, General Manager at Harolds Hotel, responded to this review

Dear Mr. JanJ, Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely satisfied... More

Manila, Philippines
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was very clean, bed was confortable. I had their lunch buffet and the buffet breakfast as well. The food was standard. Nothing stood out as something i'd eat again. I wish they had more fresh fruits in the buffet. I only stayed overnight so I can't say much except the Roof Deck bar was very promising. It has... More

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Riza G, General Manager at Harolds Hotel, responded to this review

Dear Mr. Kit Atienza, Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely... More

cebu
1 review
5 of 5 stars Reviewed 4 weeks ago

I had a great experience with this hotel.. soo honest staff!!! Mike(he is a supervisor) from the Highlights lounge roofdeck bar returned my wallet with a cash of Php30,000 and some dollars. This is very exceptional because a midst hardship, robberies and corruption etc... we are lucky if we meet this kind of person. They are very very few. And... More

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Riza G, General Manager at Harolds Hotel, responded to this review

Dear Ms. Sanelysugar, Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely satisfied... More

Daegu, South Korea
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed October 14, 2014

This hotel is one of two which I think is great, Harolds staff is outstanding and very postive. I have stayed here at this hotel many times and I also rate this hotel a 5 star. The RD area where they serve food and drinks is outstanding. Ths office staff (Ms. Jean) is outstanding and she should be commended, as... More

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Harolds H, Front Office Manager at Harolds Hotel, responded to this review

Dear Neal F, Thank you for taking your time to write us your comments. We are elated that you have enjoyed your stay. We wish to extend our utmost appreciation of your trust and the opportunity you gave us by choosing Harolds your home away from home. The Management More

Singapore
Top Contributor
156 reviews 156 reviews
93 hotel reviews
366 helpful votes 366 helpful votes
5 of 5 stars Reviewed October 13, 2014

Excellent service, clean and hospitable are what I found in this hotel. The rooms are sizey and comfortable. Location-wise it is near Ayala Mall (this is a haven during typhoon season). What struck me most about this hotel is the "no NO" attitude. The staff endeavour to help as much as they can, despite challenges and difficulties. I would like... More

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Harolds H, Front Office Manager at Harolds Hotel, responded to this review

Dear Mr. JNome, Greetings from Harolds Hotel! Thank you very much for the positive reviews. We are very delighted to know that you have enjoyed your stay. Thank you for considering Harolds in your next visit to Cebu City! The Management More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 7, 2014

After checking out various review sites, my fiancee to be and I decided to book in for our last two nights in Cebu City at Harold's after returning from Malapascua Island and a 5 hours hour bus trip. Check in was quick and simple. The lobby was clean and open, though not much seating room. Though when we checked in... More

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New Zealand
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 2, 2014

i went to this hotel to attend one of my client's meeting...hotel staff is very friendly and helpful...serving reasonably good meals creates a buzz among-st visitors...had a nice and comfortable stay...would definitely recommend everyone for their future stay...!! keep good work ppl :)

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Germany
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 26, 2014

Spacious rooms, good location and fairly good servide. nothing super over the top though, but a perfect place for a stopover if you travel between islands and u need to stop in cebu city. Breakfast is a huge buffet and with good taste. rooms are nice, spacious, comfortable but a little bit too dark... Good choice for what you pay!

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Additional Information about Harolds Hotel

Address: Gorordo Avenue | Lahug, Cebu City 6000 , Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Harolds Hotel 3.5*
Number of rooms: 90
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Also Known As:
Harolds Hotel Cebu Island/Cebu City

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