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All 76 Cebu City hotels

Harolds Hotel

3.5 of 5 Hotel   |   Gorordo Avenue | Lahug, Cebu City 6000 , Philippines
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Harolds Hotel
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Ranked #8 of 76 Hotels in Cebu City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
canadianhockey91 Winnipeg, Canada
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120 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winnipeg, Canada
Top Contributor
50 reviews 50 reviews
47 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very friendly staff. The rooms are big, clean and very comfortable. Couldn't ask for more and very affordable. The rooftop bar also has a great view. It was a nice cheap change from backpacking around.

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Bangkok, Thailand
Contributor
18 reviews 18 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice, clean, big room and friendly staffs. The breakfast was regular, not so variety but good enough. Walking distance to Ayala malls and few minutes away from major attractions places like Santo Nino Church, Cebu Heritage Monument and etc. In room dining service was also great with fare price. We were stay at the hotel during the Ruby Typhoon. We... More 

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Manila, Philippines
Top Contributor
69 reviews 69 reviews
30 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Harolds Hotel in Cebu City should be commended for very friendly staff, from the hotel's doorman, front desk and f&b staff. Smiles, greetings, good eye contacts! Sincere and hospitable. I was at the Harolds yesterday for a talk in the monthly general membership meeting of the Association of Human Resources Managers in the Hospitality Industry - Cebu. The hotels... More 

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Cebu City, Philippines
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed November 14, 2014

Been there multiple times. The best thing attracts me to go back there is nothing but the warm and sincere hospitality of the staff. Starting from the Industrial Trainees to the General Manager Mr. Ed make you feel that you are at your second home. Being an expact, I highly appreciate it and despite the traffic. I wouldn't mind getting... More 

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ED T, General Manager at Harolds Hotel, responded to this review

Dear UniversalDrummer, Greetings! We would like to extend our heartfelt appreciation to you for choosing Harolds Hotel as your home in Cebu City. I hope we achieved our goal in making your stay memorable by providing outstanding service. Here at Harolds Hotel, we strive to make your experience unforgettable and to be the best as you deserve. Should you require... More 

Contributor
19 reviews 19 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 10, 2014

Pillows and beddings are great. Price gives fantastic value for money. Buffet is decent, but not so expansive that you will overeat. Breakfast buffet does not usually include bacon, so be aware of that as you come in. Coffee here is also decent, with options for espresso and espresso-based drinks. Also note this: The talented barista was gone when I... More 

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ED T, General Manager at Harolds Hotel, responded to this review

Dear LEAD55 Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely satisfied with... More 

Contributor
19 reviews 19 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 31, 2014

Stayed here whilst visiting my son who lives in Cebu ! Beautiful clean hotel ! Great food on the downstairs restaurant ! And perfect cocktails and beer in the rooftop bar!! Staff were incredible ! The chef remembered I didn't have cheese in my omelette ! Very helpful staff !

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Riza G, General Manager at Harolds Hotel, responded to this review

Dear Mr. JanJ, Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely satisfied... More 

Manila, Philippines
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 28, 2014

The room was very clean, bed was confortable. I had their lunch buffet and the buffet breakfast as well. The food was standard. Nothing stood out as something i'd eat again. I wish they had more fresh fruits in the buffet. I only stayed overnight so I can't say much except the Roof Deck bar was very promising. It has... More 

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Riza G, General Manager at Harolds Hotel, responded to this review

Dear Mr. Kit Atienza, Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely... More 

cebu
1 review
5 of 5 stars Reviewed October 19, 2014

I had a great experience with this hotel.. soo honest staff!!! Mike(he is a supervisor) from the Highlights lounge roofdeck bar returned my wallet with a cash of Php30,000 and some dollars. This is very exceptional because a midst hardship, robberies and corruption etc... we are lucky if we meet this kind of person. They are very very few. And... More 

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Riza G, General Manager at Harolds Hotel, responded to this review

Dear Ms. Sanelysugar, Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely satisfied... More 

Daegu, South Korea
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed October 14, 2014

This hotel is one of two which I think is great, Harolds staff is outstanding and very postive. I have stayed here at this hotel many times and I also rate this hotel a 5 star. The RD area where they serve food and drinks is outstanding. Ths office staff (Ms. Jean) is outstanding and she should be commended, as... More 

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Harolds H, Front Office Manager at Harolds Hotel, responded to this review

Dear Neal F, Thank you for taking your time to write us your comments. We are elated that you have enjoyed your stay. We wish to extend our utmost appreciation of your trust and the opportunity you gave us by choosing Harolds your home away from home. The Management More 

Singapore
Top Contributor
155 reviews 155 reviews
93 hotel reviews
359 helpful votes 359 helpful votes
5 of 5 stars Reviewed October 13, 2014

Excellent service, clean and hospitable are what I found in this hotel. The rooms are sizey and comfortable. Location-wise it is near Ayala Mall (this is a haven during typhoon season). What struck me most about this hotel is the "no NO" attitude. The staff endeavour to help as much as they can, despite challenges and difficulties. I would like... More 

Was this review helpful? Yes
Harolds H, Front Office Manager at Harolds Hotel, responded to this review

Dear Mr. JNome, Greetings from Harolds Hotel! Thank you very much for the positive reviews. We are very delighted to know that you have enjoyed your stay. Thank you for considering Harolds in your next visit to Cebu City! The Management More 

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Additional Information about Harolds Hotel

Address: Gorordo Avenue | Lahug, Cebu City 6000 , Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Harolds Hotel 3.5*
Number of rooms: 90
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Also Known As:
Harolds Hotel Cebu Island/Cebu City
Hotel Style:
#3 Business Hotel in Cebu City
#3 Spa Hotel in Cebu City

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