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Harolds Hotel

Certificate of Excellence
Gorordo Avenue | Lahug, Cebu City 6000 , Philippines
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Harolds Hotel
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Best prices for: 1 room 1 guest
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Ranked #5 of 80 Hotels in Cebu City
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Roger P Zufikon, Switzerland
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169 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Zufikon, Switzerland
2 reviews
5 of 5 stars Reviewed yesterday NEW

from the start, everything was nice. including how they did welcome us, show the great room and how everything works, the night in comfortable beds, delicious breakfast buffet and checkout. everything was just great

Review collected in partnership with this hotel

Was this review helpful? Yes
Mandaluyong, Philippines
1 review
5 of 5 stars Reviewed 3 days ago NEW

3 very positive points: 1. We arrived at Cebu as early as 7am; It was too late for us to go directly to Oslob so we decided to tour around the city for the day, and go to Oslob early tomorrow morning. Since we'll most likely skip our tomorrow's breakfast, we requested if we can avail it on that day... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
ED T, General Manager at Harolds Hotel, responded to this review

Dear Ms. cjd1007, Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely satisfied... More 

Manchester, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for 10 nights. The hotel is very nice, the room was good and had a nice mountain view. The staff were very courteous and very attentive. There is a shuttle regularly throughout the day to Ayala. The gym is small but has enough to keep you occupied. The food was generally very good and at a reasonable price.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
ED T, General Manager at Harolds Hotel, responded to this review

Dear Mr. Lyndon T. Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. With regards to your comments about some staffs at... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great place to friendly staff would would stay there again and would recommend to any one. Had my birthday and my engagement in hotel the staff were fantastic and made both events special for us. I stayed for 2 weeks and felt like it was my second home.

Was this review helpful? Yes
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Cebu city is an odd spot which we thought would be more entertaining and close to things. If you like shopping and malls, it's great. But to get anywhere good, it's a hike! The hotel itself is awesome though! Nice rooms and friendly, helpful staff. I didn't have anything to complain about except the location but that's not their fault.

Was this review helpful? Yes
ED T, General Manager at Harolds Hotel, responded to this review

Dear Mr. / Ms. Kahlia S. Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you... More 

Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

This is my first time i have checked in in this hotel. With the name in mind,i never thought it was a very nice stay that i will be experiencing. First is the staff at the lobby the concierge everybody in the first floor, they are very hospitable a Filipino trademark. They are very accommodating to all your concern. It... More 

Was this review helpful? Yes
ED T, General Manager at Harolds Hotel, responded to this review

Dear Mr. Pcpau, Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely satisfied... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 2 nights, good customer service, great breakfast buffet, lots of choices. Staff are polite and helpful. They assisted us in getting taxis and even suggested places that we could go. Ayala centre cebu is not that far, we were able to find it when we walked around the area. On our last day, we got back after the... More 

Was this review helpful? Yes
ED T, General Manager at Harolds Hotel, responded to this review

Dear Ms. Mie E. Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely... More 

Quezon City
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a great experience at Harold's. As a small twelve floor hotel, they have amazing service, with attentive restaurant and bar staff (and also function room staff) that memorize your preferences, anticipate your every need, and help out without being asked. The rooms were nice and spacious, with bathtubs in some. Iron, dryer, and safe available in rooms. The... More 

Was this review helpful? Yes
ED T, General Manager at Harolds Hotel, responded to this review

Dear Mr. Joshua Y, Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely... More 

Quezon City, Philippines
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Since the 90s, my work has brought me to Cebu City quite regularly. In the process, I’ve stayed in a number of hotels, from the spartan budget inns to amenity-laden five-star hotels. I’ve been staying in hotel rooms for so long that I’ve acquired the ubiquitous antiseptic smell of a hotel room that went daily through this hypochondriac ritual of... More 

Was this review helpful? Yes 1
ED T, General Manager at Harolds Hotel, responded to this review

Dear Mr. Lolo_Ato, Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. With regards to your concern about the faint funky smell... More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed @ Harold's for 2weeks for business. I found my stay there memorable and rewarding. The staffs are very welcoming and accomodating. Every after shift, when we go to the hotel, food was served and we felt important. The place was clean.. The ambience on the room was great that I dont feel like going somewhere and just relax..... More 

Was this review helpful? Yes
ED T, General Manager at Harolds Hotel, responded to this review

Dear Mr. Palsdrae, Greetings from Harolds Hotel! Thank you very much for taking your time to write us your comments. As always, I appreciate the feedback we receive from our guests since we use this crucial information as a catalyst in the overall process of continuous improvement of our hotel. It is my sincere hope that you were completely satisfied... More 

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