stayed at Radisson Blu for 4 nights, location is perfect, cause it's beside SM Mall. pool attendant and staff are so courteous, but i just want to thank Ms. Revelyn(don't know her family) assigned at 12th floor as housekeeping attendant.. my daughter left her cellphone in our room when we checked out, fortunately when i'm on my way to the... More

The cathedral size lobby is ok but I felt it more of a mausoleum rather than a grand space, but in fairness that's all a matter of personal taste. Check in was uninspiring and I wasn't advised as to whether the online upgrade I had requested was available but was simply advised the rate/room that I had booked (superior) which... More

This is a truly grand hotel that will wow you the moment you step in. The cathedral-sized lobby is modern and stylish. Staff are courteous, friendly and efficient. Check-in was smooth and my luggage was delivered shortly after I got into my room, followed moments thereafter by a map of Cebu which I had requested at check-in (delivered by the... More

Great location! SM ( really big shopping mall ) is next door, Jeepney rank (like taxi rank) is 2 minutes walk - super cheap and you can go anywhere in them. Good pool. Massive lobby, with staff at every point to help you with anything you need or need to know. I definitely will be staying there again!

PROS -walking distance to SM Mall -helpful, speedy and welcoming receptionist -staff very friendly -great lobby lounge -big foyer -room was spatious -comfortable king size bed -complimentary sweets left in room every day -rooms were clean and modern -5min drive to the port (if you decide to take ferry to bohol) CONS -housekeeping did not attend room until 16:00

I've stayed here with my family for one night, since we couldn't fly directly from Bohol to Bacolod, so Cebu is an in between. The hotel lobby is fantastic. However, cabs may get a bit shady when you mention this hotel..but that's not the hotel's fault, just a heads up. The rooms were good, clean and spacious. I booked two... More

We booked a room at the last minute since plans of checking in at a resort were dampened by the weather. The hotel had a grand lobby that was very welcoming to a weary traveler. The staff at the front desk was even kind enough to inform us that they offered a discount which scraped about $20 from the original... More

The hotel is very spacious with an air of grandeur-rooms are nice and spacious while amenities are well-maintained. But the real draw here is the service- check in and check out and everything in between was done in a friendly and professional manner.

Location and ambience was great of course, but I was a little disappointed with the staff service. I am a Filipino with my Japanese wife and baby -- we were on a short vacation to the country and had previously stayed at another five-star hotel a week before staying in Radisson so I could tell the difference in the service.... More