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Citi Park Hotel

F. Cabahug Street, Kasambagan Road, Mabolo, Cebu City | Mabolo, Cebu City, Cebu City 6000, Philippines
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Citi Park Hotel
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Citi Park Hotel
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29 reviews from our community

Traveler rating
    5
    12
    11
    0
    1
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1
9
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9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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quezon city
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 29, 2015

Just 5 minutes away from Ayala Center and basically central to everywhere in Cebu City. Customer service is exemplary. There's even a supermarket at the back of the hotel where you can buy anything you forgot to pack from home. Great selection of restos nearby. Must haves are Rico's and CnT for a taste of the famous Cebu lechon or... More 

Was this review helpful? Yes
Alvin Andrew C, Manager at Citi Park Hotel, responded to this review

Dear Valued Guest, Thank you for your flattering review of Citi Park Hotel. We are very happy that we had the chance to serve you and to make you feel at home with us. About the internet connection, the installation of new fiber lines by the service provider is being implemented. This will greatly improve the internet service we have... More 

Contributor
12 reviews 12 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 8, 2015

Stayed here for the Sinulog Festival with my Smart Team. It is located quite in the center of key destinations around the city including restaurants and other party locations during the festival. The rooms are spacious enough for our 3 beds. WiFi isn't that great especially in the rooms.

Was this review helpful? Yes
Alvin Andrew C, Manager at Citi Park Hotel, responded to this review

Hi Jon, Thank you for providing us with your feedback. It is highly appreciated. Citi Park Hotel wants to apologize for the inconvenience it has caused you due to the unstable internet connection. The area in which the hotel is situated is not equipped by service providers to allow higher internet speeds. Rest assured, we are trying our best to... More 

Paranaque, Philippines
Contributor
19 reviews 19 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 8, 2015

Our team stayed here during the Sinulog 2015 celebration. The hotel's location is very good, it's near the city center. There are food establishments near the hotel, and a convenience store right in front of it. The WiFi connection of the hotel in our room was bad, sometimes we can't connect to the web already. For a great internet connection,... More 

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Alvin A, Operations Manager at Citi Park Hotel, responded to this review

Good Day Mr. Nikko Panti, Thank you for your honest review on your stay with us at Citi Park Hotel. I apologize for the instability of our internet connection. I must admit that there is indeed a problem with the system especially when a good number of guests log in. Rest assured, I am trying my best to resolve this... More 

Bangkok, Thailand
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 2, 2015

Just like what I did last week when I checked in from different hotel, I had my booking done thru HotelQuickly App. I noticed they're the only hotel offering Free Breakfast. I didn't call the Reception anymore because I thought when I get there, they'll automatically see my name for that days' reservations, I noticed the question mark on the... More 

Was this review helpful? Yes 1
Alvin A, Operations Manager at Citi Park Hotel, responded to this review

Dear valued guest, Thank you very much for your honest review of Citi Park Hotel and an even greater thank you for choosing Citi Park during your recent stay. Recently, we have been focusing on what the guests really want to eat during breakfast and we are trying out new dishes. Thank you for your feedback about the food, too.... More 

Makati, Philippines
Contributor
14 reviews 14 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 30, 2014

i stayed at this hotel for 6 weeks for business. The room was spacious and they clean the room every after 2 days (if you're staying there for long!) The food choices were superb! can't say anything bad about the food coz every single item on the buffet breakfast was great! But the customer service was poor. SOME of the... More 

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Surabaya, Indonesia
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed September 14, 2014

this was a nice hotel for low price -except wifi internet connection issue- the rooms are clean but the food at restaurant is terrible... i was there for 2 weeks for bussiness, it's not so bad because the location is near shopping center like Ayala Malls and SM Cebu... just need less than 100 pesos to go there. if you... More 

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Manila
Top Contributor
75 reviews 75 reviews
17 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed March 13, 2014 via mobile

The hotel has a decent lobby which doubles as a drinking lounge at night. The rooms are big enough and the bed is comfortable. Internet access thru wifi is not reliable but the hotel can lend you a LAN cable if you need one. What is nice about the hotel is that they have a USB power source to charge... More 

Was this review helpful? Yes 1
Cebu City, Philippines
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 9, 2014

Rooms average, carpet floors with slippers on offer rarely impresses in 3 or 4 star hotels. Breakfast not for westerners but decent enough. Bathrooms average. If rates were dropped to around 1800 per nihht gor standard room it would be value.

Was this review helpful? Yes 2
Cebu City, Philippines
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 4, 2013 via mobile

Citi Park had very nice clean rooms. The lobby was big for a bussiness hotel and very comfortable. the whole place was very clean. The best of all it had a great location. Very easy to get anywhere in Cebu.

Was this review helpful? Yes 2
Oregon
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed August 31, 2013

This is an excellent mid-range hotel. As you might expect it has friendly, helpful staff; beautiful clean rooms; an elegant lobby and a decent buffet breakfast. I even liked the neighborhood. Within 100 meters you can find restaurants, massage, 7-11´s, a big grocery store and a coffee/dessert place. As I was a walk-up customer I expected to pay the rack... More 

Was this review helpful? Yes 4
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