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The Maxwell Hotel

N. Escario St. | Barangay Camputhaw, Cebu City 6000, Philippines
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The Maxwell Hotel
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58 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cebu City, Philippines
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

the room was big enough for couples like us. The bed, pillow, sheets and comforter were all comfortable. i like the location coz its very accesible and they have enough parking space for their guest. 7-11 and various restaurants are just a few steps from the hotel's lobby. and they have their very own branch of cebu's original lechon belly... More 

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Was this review helpful? Yes
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 6, 2015

Office checked us in this hotel for a 3 day work visit. There are two of us in the room and i think the bed was kinda small. Staff were accomodating and they even let us do a late check out on our last day. Food was so-so. I ordered tocino for breakfast but it looked like tapa. When i... More 

Was this review helpful? Yes 1
Verne A, Assistant General Manager at The Maxwell Hotel, responded to this review

Dear Raymond C, Thank you for sharing your experience staying at The Maxwell Hotel, and for stating that ours is a fairly priced hotel in Cebu City. We have taken note of your comment regarding our beds being too small and the lack of a bidet in our hotel restrooms, so we can refer to these again when we undergo... More 

1 review
1 of 5 stars Reviewed May 16, 2015 via mobile

1. Unwelcoming, unaccomodating front desk! He didnt smile at us at all. He kept reminding us that only 2 people are allowed in the room. We added another bed as there were 3 of us staying and 2 of us leaving as we have an apartment in Cebu. My 2 friends were just there to chill as we were going... More 

Was this review helpful? Yes
Verne A, Assistant General Manager at The Maxwell Hotel, responded to this review

Dear Klmconales, Thank you for your review of The Maxwell Hotel. It is rare that we receive such negative reviews from our hotel guests, and we are saddened that you have named us the worst hotel you've been to. We have looked into the issues you raised in your review, and spoken with the front desk officer involved in your... More 

Travelers are raving about these Cebu City hotels

Cebu City, Philippines
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed February 15, 2015

I score this hotel with a 2-star rating mainly because of the room size, and the type of service and amenities they provide. I would recommend this hotel to budget conscious travelers who is more into whole day outdoor activities and would only use the room to rest for the next day itinerary. I got this room through HotelQuickly, and... More 

Was this review helpful? Yes 1
Verne A, Assistant General Manager at The Maxwell Hotel, responded to this review

Dear CrazyDidz, Thank you for taking the time to write a detailed review on The Maxwell Hotel. You are accurate in your observation that we are a two-star budget hotel. For years, the Cebu City Tourism Office has classified us as an economy hotel. Just this 2015, the Department of Tourism ranked us a two-star hotel, under their newly revised... More 

Bangkok, Thailand
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed February 8, 2015

Sharing my experience in this Hotel. I booked it again thru Hotel Quickly App, if you'd like to get a Discount of 20U$D instantly, download the App now and redeem my code: CUYHU Took time before the receptionist got my booking information, he kept on calling his colleague and have it checked, after 5 minutes, he let me check in... More 

Was this review helpful? Yes 1
Verne A, Assistant General Manager at The Maxwell Hotel, responded to this review

Dear ชินวุฒ อ, Thank you for your candid review of The Maxwell Hotel. We always appreciate receiving constructive feedback from our hotel guests. It is our aim to exceed customer expectations at The Maxwell Hotel, and we apologize for the inconveniences you experienced during your stay. Yours is one of the first bookings we received through the Hotel Quickly App,... More 

Manila
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed January 23, 2015

Booked this hotel few months ahead for Sinulog. Since it was my first time to go to Cebu for Sinulog, I have no idea which hotels had strategic locations and thus, I relied on reviews from the internet. There were few mentions of Maxwell Hotel and I only managed to inquire from them because I saw its location on Google... More 

Was this review helpful? Yes 1
Verne A, Assistant General Manager at The Maxwell Hotel, responded to this review

Dear patrisya, Thank you for reviewing the Maxwell Hotel. You took a chance booking with us for Sinulog 2015, and we are pleased to have exceeded your expectations during your stay. Yes, Sinulog rates can be insane! But at The Maxwell Hotel, we only charge our tariff room rates, for the benefit of our hotel guests. We are happy you... More 

Quezon City, Philippines
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 19, 2015 via mobile

Value for money. Bed and breakfast served. Very clean and facilities are new. Very accessible to everyone.  You wouldn't be afraid of going out because of the security of the premises. I would definitely go back and recommend this to my friends.

Was this review helpful? Yes 2
Verne A, Assistant General Manager at The Maxwell Hotel, responded to this review

Dear Jethlovesyou, Thank you so much for giving The Maxwell Hotel a perfect rating on TripAdvisor! We are a simple hotel, but we always strive to give our guests the best value for their money. Thank you for stating that our facilities are clean and new, that our hotel is easily accessible to everyone. We are happy you felt secure... More 

Nashville, Tennessee
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed November 19, 2014

Stayed here for 2 nights. Rooms are overpriced, you can get much better rooms for cheaper. If you need to stay connected to Wifi, stay somewhere else unless you want to sit in the lobby all day... I had to ask them to reset wifi at least 10 times in 2 days and still couldn't get connected. Based on previous... More 

Was this review helpful? Yes 1
Bacolod, Philippines
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed November 1, 2014

Situated in uptown Cebu; very close to Ayala. Rates are very affordable. No electronic lock & key but just ordinary door knobs with barrel bolt. Ordinary closet, flat screen, comfortable beds and pillows. Extra pillow is P20. Toiletries are just soap & shampoo; no slippers; no electric kettle and no fridge. Simple bathroom with hot & cold shower. Rooms are... More 

Was this review helpful? Yes
Medellin, Colombia
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed December 17, 2013

I stayed for three weeks. Not a high-end place, but nice staff, secure, safe, clean, air-conditioning, hot water and good location. Within walking distance of Puente Fuente and Ayala Mall. WiFi was really weak in my room and I had to ask them to reset the router several times. In the lobby the signal was decent. Only security issue is... More 

Was this review helpful? Yes 2
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