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Sampaguita Suites JRG

2.5 of 5 JRG Building, Gen. Maxilom Avenue | 2nd Floor, Cebu City, Philippines
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Sampaguita Suites JRG
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Sampaguita Suites JRG
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99 reviews from our community

Traveler rating
    9
    34
    32
    14
    10
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15
28
19
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (23)
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There are newer reviews for Sampaguita Suites JRG
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Quezon City
Top Contributor
53 reviews 53 reviews
23 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed November 19, 2012

This is one of my favorite places of stay whenever am in Cebu on business trip. This is almost home as the people already know my preferred room. Since am one of the people who stay long hours in their lobby to work on my computer, they will anticipate my preferred table, which is next to the electric outlet and... More

Was this review helpful? Yes
Manuel P, Public Relations Manager at Sampaguita Suites JRG, responded to this review

Thank you for your review. We, at Sampaguita Suites JRG strive hard to extend hospitality and honesty to our guests even after they have checked out of the hotel because we believe that in pursuing this value, we ensure the hotel of returning guests and our reputation will be passed on to others more who are looking for a good... More

Senior Contributor
38 reviews 38 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed November 10, 2012

it is strategically located right there in the heart of cebu uptown area. unfortunately, the rooms are too small. one time i was placed in a room with a leaking ceiling. another instance was with an airconditioning unit that was more of an overheated electric fan. avoid their laundry service. i ended up with clothes not mine in my bag... More

Was this review helpful? Yes 1
Manuel P, Public Relations Manager at Sampaguita Suites JRG, responded to this review

In addition to our last letter reply, we realized that you have stayed at our hotel last year Dec 2011. We suggest that you visit us again this time and compare the difference. The Wifi is now made available in the rooms. Our bellman is now regularly assigned at the entrance door of our lobby to assist you with your... More

Bacoor, Cavite, Philippines
1 review
3 of 5 stars Reviewed October 28, 2012

I have been to Cebu many times because of my work and this hotel is the place where I stayed most. This hotel is accessible to restaurants, malls, bars and a lot more, you can find almost everything here. The staffs are friendly and accommodating. The hotel is WIFI ready so you don't need to go out to the computer... More

Was this review helpful? Yes
Manuel P, Public Relations Manager at Sampaguita Suites JRG, responded to this review

Thank you for the kind words. I just want to correct you about our Wifi facility. Wifi is available in the restaurant area and the lobby- rooms are not Wifi equipped. I wouldn't want to mislead nor misinform our readers and future guests. Please continue being our regular patron and refer us to your friends. More

Senior Contributor
22 reviews 22 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 17, 2012

Stayed there for 2 nights on our 1st night the room is so small hardly to move around the bed is matrimonial according to the receptionist but looks single bed for me well bigger than that but im sure its not a matrimonial size. The room was on 2nd floor with a window hardly slept due to noise. The day... More

Was this review helpful? Yes 1
Manuel P, Public Relations Manager at Sampaguita Suites JRG, responded to this review

Thank you for your comment. I hope that your experience has not dampened your desire to come back to our hotel. Your advise will be taken up to management in order to avoid further disappointments from future guests. See you again soon. More

Makati, Philippines
1 review
3 of 5 stars Reviewed October 12, 2012

I had been a frequent visitor from cebu and checking different hotels for groups, individuals and clientele fro my travel agency. I heared about Sampaguita Hotel from a friend for their budget package and must see how it is. both Sampaguita JRG & Basilica Branch ROOMS: regular,the ones that are appointed near the main road can be noisy. STAFF: this... More

Was this review helpful? Yes
Manuel P, Public Relations Manager at Sampaguita Suites JRG, responded to this review

Thank you for your comment. We do hope that we can do business together in the future and we'd be more than happy to accept comments, reviews and suggestions from you and your clients to make our hotel services better. Looking forward to hearing from you again soon. More

Manila
Contributor
12 reviews 12 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 28, 2012

I go to Cebu for business and pleasure several times a year and I always stay at Sampaguita JRG. The staff is so-so, they could be more friendly but they ARE polite and helpful enough. The rooms are small and basic but clean, and it is relatively quiet even though the hotel is located along a main road. What I... More

Was this review helpful? Yes 1
Manuel P, Public Relations Manager at Sampaguita Suites JRG, responded to this review

Thank you for the remarks. We appreciate the candor regarding our staff and we will make sure that we will do better. There's no doubt that our location is tops. But hospitality and congeniality should be given more attention. Please do not hesitate to give notice to this the next time you visit us. Until next time, ciao. More

UK
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 8, 2012

I've stayed here for a night and although I just went to inquire and there seems to be no available units yet, but the front desk staffs did go out of their way to find and accommodate me on that day. I have stayed at Shamrock nearby before and all I can say is that Sampaguita is a notch higher,... More

Was this review helpful? Yes
Manuel P, Public Relations Manager at Sampaguita Suites JRG, responded to this review

Thank you so much for the review. It feels good to know that our efforts are well recognized. Better yet, to be better compared to another hotel is more than enough for us. Thank you again and we hope that you will continue to patronize Sampaguita Suites JRG in the future. Ciao! More

New York City, New York
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 24, 2012

We stayed there for two nights and we did a late check-in. The staff were very friendly, especially the front desk staff. Location was very convenient and there was a grocery store located right outside the entrance. (The entrance to the hotel is on the second floor) The room was decent, beds were comfy. The bathroom was decent, real hot... More

Was this review helpful? Yes
Manuel P, Public Relations Manager at Sampaguita Suites JRG, responded to this review

Thank you your review. It was a very a good review coming from someone who is from the Big Apple.We hope that can visit us again soon. We really appreciate upfront, straightforward remarks front our guests. It gives us the opportunity to improve further. We certainly hope that this will not be the last time you that you will come... More

Mindanao, Philippines
Contributor
20 reviews 20 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 21, 2012 via mobile

The best thing about this hotel is its location. Its in the middle of everything. No hassles of finding cabs and jeepneys, establishments are walking distance away. Its convenient and budget friendly. Whenever im on a budget trip and in cebu, i always stay in this hotel. Although lately, you can feel the building getting old. I would request that... More

Was this review helpful? Yes 1
Manuel P, Public Relations Manager at Sampaguita Suites JRG, responded to this review

Thank you for sharing your insight and thank you for being a frequent guest of the hotel. Location is what Sampaguita Suites JRG is all about and affordable accommodation is what we assure you alongside a friendly hotel staff. I just wish that you could have been more specific on which maintenance work that you feel that we need to... More

Mindanao, Philippines
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 14, 2012

This place has a a good location and decent rooms for a short stay, however they are reluctant to provide with a different room if the room you are seeking to move to has a lower rate. Online on the same day and even the day before there were rooms suitable for us at a lower rate but the staff... More

Was this review helpful? Yes
Manuel P, Public Relations Manager at Sampaguita Suites JRG, responded to this review

Thank you for your observation regarding our booking reservation system. We would like to inform you that our booking system in our Sampaguita Suites outlets are NOT REAL TIME. Meaning, what you see on the booking reservation online is not up-to-date. But we have good news for you! We will be upgrading the booking system very soon. We are currently... More

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Additional Information about Sampaguita Suites JRG

Address: JRG Building, Gen. Maxilom Avenue | 2nd Floor, Cebu City, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sampaguita Suites JRG 2.5*
Number of rooms: 44
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Also Known As:
Sampaguita Suites Jrg Hotel Cebu City
Sampaguita Hotel Cebu City
Sampaguita Suites JRG Cebu Island/Cebu City

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