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Waterfront Insular Hotel Davao

Lanang, Davao City, Mindanao 8000 , Philippines
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Waterfront Insular Hotel Davao
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Waterfront Insular Hotel Davao
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345 reviews from our community

Traveler rating
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    77
    29
    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Makati City
1 review
4 of 5 stars Reviewed 2 days ago NEW

the best part of it is the location. its beach front =) the place is kinda noisy though. I can hear the dragging of chairs/ bed/ table. its very annoying. people/ employees are very polite. i suggest to remove deposit thingy for regular costumers. still waiting for the gym to open =)

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St. Gallen, Switzerland
Senior Contributor
49 reviews 49 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

been here for 2 nights. hotel seems to be older according room design and condition. clean and mid size. good breakfast buffet, nice pool facility with some shadow places and resto. huge covered area for weddings or big communities that wanna celebrate something. friendly statt, close to airport.

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WIHD_MarComm, Marketing & Communications Officer at Waterfront Insular Hotel Davao, responded to this review

April 27, 2015 Scuba_Stevie78 , St. Gallen, Switzerland Dear Valued Guest: Warm greetings from Waterfront Insular Hotel Davao! On behalf of the Management and staff of Waterfront Insular Hotel Davao, we wish to thank you for commending our hotel and staff. Serving customers like you is a reward in itself. Receiving positive feedback from valued guests reaffirms our commitment to... More 

1 review
1 of 5 stars Reviewed 1 week ago

We stayed there for 3 days, when we arrived at the hotel around 12:30PM our rooms were not yet ready. So we decided to have lunch and be back right after. We had a hard time during check in, FOH staff was not accomodating at all, foul smell in our room, unserviceable airconditioner, room door was not working, we need... More 

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WIHD_MarComm, Marketing & Communications Officer at Waterfront Insular Hotel Davao, responded to this review

April 27, 2015 Jerick Arkei B Dear Valued Guest: Warm greetings from Waterfront Insular Hotel Davao! On behalf of the Management and staff of Waterfront Insular Hotel Davao, we wish to express our sincerest apologies for the disappointing experience you had during your stay. Management is currently investigating this problem and we assure you that immediate and corrective action will... More 

General Santos City
1 review
4 of 5 stars Reviewed 1 week ago

All in all, very good service & experience. Only upon reservation, it was not mentioned clearly whether airport pick/transfers are free of charge or not among other services mentioned. It would be much helpful if this is clearly pointed out. Or another suggestion like if arrival is coming thru bus then pick-up might be considered. All the rest of the... More 

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WIHD_MarComm, Marketing & Communications Officer at Waterfront Insular Hotel Davao, responded to this review

April 27, 2015 Kamil Maan S , General Santos City Dear Valued Guest: Warm greetings from Waterfront Insular Hotel Davao! On behalf of the Management and staff of Waterfront Insular Hotel Davao, we wish to thank you for commending our hotel and staff. Serving customers like you is a reward in itself. Receiving positive feedback from valued guests reaffirms our... More 

Singapore, Singapore
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

The slowest check-in ever and rooms that were renovated during Marcos time. Then for dinner you ask for rare steak and once you get it, you wonder "So what's the difference between rare and medium well?" And the answer is "None!" Looking at doneness of other steaks at the table that were ordered as medium rare but came as medium... More 

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Makati, Philippines
1 review
4 of 5 stars Reviewed 1 week ago

The old and historical wings of WIHD blends appropriately with the new structures and improved landscaping in the property. However there is need for greater professionalism of the front line guest facilitators. These front liners should put behind their personal opinions when dealing with guests and refrain from making side comments and comments that brush aside legitimate concerns and queries... More 

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Quezon City, Quezon City, Philippines
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is nice but amenities and rooms are pretty much old. Their beach is grey. The food is great. The hotel has a nice location which is near lot of restaurants. Their wifi is great. The room is very affordable. I just had to wait a long time for my check in because my room was not available I... More 

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San Pedro, Philippines
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

When I am in Davao I prefer to stay at Seda or any hotel near a mall. Due to personal reasons I opted to stay in Waterfront last April 9 -11. Food: Buffet choices was okay. I loved the breakfast and lunch though I have not tried having dinner here as I sleep early during my stay. The pizza bar... More 

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WIHD_MarComm, Marketing Communications Officer at Waterfront Insular Hotel Davao, responded to this review

April 16, 2015 TulogBoyExtraRice , San Pedro, Philippines Dear Valued Guest: Warm greetings from Waterfront Insular Hotel Davao! On behalf of the Management and staff of Waterfront Insular Hotel Davao, we wish to express our deepest gratitude for commending our hotel. Serving customers like you is a reward in itself. Receiving positive feedback from valued guests reaffirms our commitment to... More 

Hong Kong, China
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have been staying in this hotel since the early 80s, when it was still called Davao Insular Hotel, this was the meeting place of businessmen and was the most decent hotel, good location, near the airport, by the beach, it was a beautiful hotel. When I stayed here a few days ago, the location is still good, truly brought... More 

Review collected in partnership with this hotel

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WIHD_MarComm, Marketing Communications Officer at Waterfront Insular Hotel Davao, responded to this review

April 16, 2015 711traveller , Hong Kong, China Dear Valued Guest: Warm greetings from Waterfront Insular Hotel Davao! On behalf of the Management and staff of Waterfront Insular Hotel Davao, we wish to express our deepest gratitude for commending our hotel. Serving customers like you is a reward in itself. Receiving positive feedback from valued guests reaffirms our commitment to... More 

Calamba, Philippines
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent family vacation hotel. Nice and friendly staff. Location very near samal island ferry transfers, jacks ridge and sm lanang. View of the beach and the sky is such a relief from everyday stress from work and responsibilities.

Review collected in partnership with this hotel

Was this review helpful? Yes
WIHD_MarComm, Marketing Communications Officer at Waterfront Insular Hotel Davao, responded to this review

April 16, 2015 Jaime B , Calamba, Philippines Dear Valued Guest: Warm greetings from Waterfront Insular Hotel Davao! On behalf of the Management and staff of Waterfront Insular Hotel Davao, we wish to thank you for commending our hotel and staff. Serving customers like you is a reward in itself. Receiving positive feedback from valued guests reaffirms our commitment to... More 

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