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Marco Polo Davao

Certificate of Excellence
CM Recto Street | P.O. Box 81540, Davao City, Mindanao 8000, Philippines
Hotel amenities
Marco Polo Davao
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Ranked #7 of 50 Hotels in Davao City
Certificate of Excellence
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531 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Marco Polo stands proud near the centre of bustling Davao City. It is known as probably the best hotel in the city, for good reason. We upgraded to a room in the Continental Club. It did cost quite a bit more, but I felt it was worth the extra. The Continental lounge is a great space to chill out... More 

Was this review helpful? Yes 1
Cotabato City
1 review
4 of 5 stars Reviewed 3 days ago NEW

i enjoyed my stay and i really appreciate every part of the room. I hope i can go back soon. However their are certain things that caught my attention. on the 2nd day my wife just call the room housekeeping to clean our room but unfortunately they didn't change the use towel plus it was slightly slow services from housekeeping.... More 

Review collected in partnership with Marco Polo Hotels

Was this review helpful? Yes
MarcoPoloDavao, General Manager at Marco Polo Davao, responded to this review

Dear Guest, Greetings from Marco Polo Davao! We are pleased that you enjoyed your stay with us and appreciated our amenities. I would like to apologize for the unfortunate situation with regard to your towel. Informed our room attendants already to ensure efficiency all the time. Rest assured that we will make up for it on your next visit. Thank... More 

Makati
3 of 5 stars Reviewed 4 days ago NEW

overally I appreciate about hotel service and accomodation but there are some aria like improving the quality of furniture, amenities and interior design to evaluate this hotel as very good hotel. Thanks

Review collected in partnership with Marco Polo Hotels

Was this review helpful? Yes
MarcoPoloDavao, General Manager at Marco Polo Davao, responded to this review

Dear Guest, Greetings from Marco Polo Davao! We are pleased to know that you enjoyed your stay with us and enjoyed our amenities. I will take note of your comments and will inform our room attendant to check on the furniture of your room. May I know your room number during your stay here? Kindly inform us when you plan... More 

Washington DC, District of Columbia
1 review
3 of 5 stars Reviewed 5 days ago NEW

I have been a regular guest at this hotel, usually averaging two visits a year, averaging two weeks per visit. But my most recent visit was quite jarring. Very obvious decline in the quality of food offerings at Cafe Marco, coupled by the clueless and inattentive service by the wait staff. Quite sad.

Review collected in partnership with Marco Polo Hotels

Was this review helpful? Yes
MarcoPoloDavao, General Manager at Marco Polo Davao, responded to this review

Dear Mr. Anthony, Greetings from Marco Polo Davao! We are pleased to know that we have been your hotel of choice when visiting Davao. I would like to apologize for the unfortunate situation while dining at Cafe Marco. May I know the specific dishes which which you think that needs improvement? We actually have a new Executive Sous Chef who... More 

Metro Manila, Philippines
4 of 5 stars Reviewed 6 days ago NEW

Nice experience having stayed in one of the prestigious hotels in the Philippines. I did not expect that Marco Polo is as good as Shangri Edsa Hotel in Manila. I hope that when i go to Davao i will surely choose Marco Polo.

Review collected in partnership with Marco Polo Hotels

Was this review helpful? Yes
MarcoPoloDavao, General Manager at Marco Polo Davao, responded to this review

Dear Guest, Greetings from Marco Polo Davao! I am very pleased to know that you consider our hotel as one of the best in the Philippines. We just actually got our 5-Star Rating from the Department of Tourism. Rest assured that you will experience the same service quality on your next visit. Kindly let me know on your next scheduled... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Room is ok.staff just need to be friendly.my husband's omelette was very cold like it came from fridge not from pan.omg! Mini bar fridge in our room is empty,nothing to drink.when he ordered for beer,guess what?no choices of different beer plus,wow the price expensive.we realized then why they keep fridge empty.if I will come to davao,I will never stay here.money... More 

Was this review helpful? Yes
MarcoPoloDavao, General Manager at Marco Polo Davao, responded to this review

Dear Maám, Greetings from Marco Polo Davao! First of all, I would like to apologize for the unfortunate situations during your stay with us. I already informed our chefs about your comments on the omelette, and to ensure that it is served immediately after cooking. May I know your exact dates and room number during your stay? I have informed... More 

aust
Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Highly recommend. . The people and service was great.the shuttle to the aiport hassle free..even assisted us into the check in. Daveo was having running blackouts...but the hotel has uts iwn power so did not notice Will stay again when we visit next.

Was this review helpful? Yes
MarcoPoloDavao, General Manager at Marco Polo Davao, responded to this review

Dear Guest, Greetings from Marco Polo Davao! We are very pleased to know that you had an excellent stay with us and had a memorable experience. I will inform our associates about your comments. They will surely be more motivated and inspired to maintain the same level of commitment to their work. I would also want to apologize for the... More 

Anitipolo, Rizal
1 review
4 of 5 stars Reviewed 1 week ago

I and my family (5 of us) enjoyed our stay at Marco Polo very much. Everything from room to pool to food to staff professionalism was of a high standard. As an extra bed was P1200 per night we instead requested extra pillows and blankets at no cost which was sufficient for the 5 of us.. The only difficulty for... More 

Review collected in partnership with Marco Polo Hotels

Was this review helpful? Yes
MarcoPoloDavao, General Manager at Marco Polo Davao, responded to this review

Dear Guest, Greetings from Marco Polo Davao! We are very pleased to know that you enjoyed your stay with us. I will inform our associates about your comments regarding their service. They will truly be inspired to hear comments of this kind. May I know your room number during your stay so we could inform housekeeping to check on the... More 

Manila, Philippines
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Went there for a quick business trip. Had no problem in making a reservation. The hotel is within the proximity of everything.. The staff were kind and accommodating; They even arranged a city tour for us right away from the moment we inquired if it's possible. The stay was short but worth it.

Was this review helpful? Yes
MarcoPoloDavao, General Manager at Marco Polo Davao, responded to this review

Dear Mickey, Greetings from Marco Polo Davao! It was truly a pleasure to have you as our guest. We are glad that you enjoyed our services and the proximity of our hotel to key establishments. We hope that you were able to enjoy your tour and we look forward to see you again on your future trips to Davao. Till... More 

Rome, Italy
Level Contributor
111 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed 1 week ago

Marco Polo is in a great location for access to Ateneo de Davao, but there are precious few restaurants around the area and it's more than a hop away from the malls. It's for that reason that even though we wanted to have breakfast outside (to experience Dabawenyo restaurants) we were forced to return to Marco Polo to have breakfast.... More 

Was this review helpful? Yes
MarcoPoloDavao, General Manager at Marco Polo Davao, responded to this review

Dear Maám, We are very pleased to know that you gave our hotel a 5 star rating in your review. We just actually acquired the same rating from the Department of Tourism just recently and we have been trying our best to maintain such prestigious standing in the industry. We are indeed strategically located, and is very accessible to key... More 

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