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The Ritz Hotel At Garden Oases

Certificate of Excellence
Porras Street, Bo. Obrero, Davao City, Mindanao 8000, Philippines
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1 room 1 guest
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124 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Before I booked 2 rooms at Ritz, I read the mostly favorable reviews of trip advisor. Then the realities of our stay: 1. Room 203 was smelly esp the bathroom 2. They handed only one room key thus one has to knock doir to come in late because key needs to be inserted to electrify the room 3. It takes... More 

Was this review helpful? Yes
RitzHotel2014, Operations Manager at The Ritz Hotel At Garden Oases, responded to this review

Dear Guest, Please accept our deepest apologies for the inconvenience you have experience during your stay with us. Your comments and feedback are very important to us, as this will help us improve our operations and services for our clients. We regret that we provided you with bad service and poor customer experience - it is the exact opposite of... More 

Bangkok, Thailand
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 1 week ago

This place charges 50 bucks a day which is a fair amount of money for this area of the world, they claim 4 stars, but this is a 3 star hotel. I wouldn't waste my money. Make some better decisions during the year, save some money, and stay at the Marco Polo.

Was this review helpful? Yes 1
RitzHotel2014, Operations Manager at The Ritz Hotel At Garden Oases, responded to this review

Dear Guest, Please accept our sincere apology on behalf of our company. We are very sorry to learn that your experience with us was disappointing. We would like to thank you for bringing this to our attention since it will help us improve our operations & services. Rest assured that your concerns will be tackled by the management for the... More 

Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Got a great deal from an online promo for this hotel. Even if we were on a discounted rate, hotel staff did not even treat us as lesser than the other guests. Rooms were spacious, clean and comfortable. Only issue we had was the aircondition leaking in the room. We were transferred thrice during our three day, two night stay... More 

Was this review helpful? Yes
RitzHotel2014, Operations Manager at The Ritz Hotel At Garden Oases, responded to this review

Dear Manager, We thank you for taking time to share and give your positive feedback regarding your recent stay at The Ritz Hotel. It was a great pleasure to read that you appreciate your stay especially our comfortable rooms and our friendly staff. We will pass on your compliments to them. It is just unfortunate that you've experienced air conditioning... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Cost friendly compared to other hotels and the garden is perfect. The only place in davao where your budget and quality meets. Hmmmm keep up the food work ritz hotel and improve for the better. Godbless

Was this review helpful? Yes
RitzHotel2014, Operations Manager at The Ritz Hotel At Garden Oases, responded to this review

Dear Guest, We thank you so much for your nice review and feedback after your stay with The Ritz Hotel at Garden Oases. We are delighted to hear that you experienced an enjoyable stay and that you like our spacious room and our garden ambiance. We would be more than happy to welcome you back soon here at The Ritz... More 

Metro Manila, Philippines
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 24, 2015

The Ritz Hotel at Garden Oases is one of the finer hotels in Davao City. Lots of greens surround the hotel and the lobby exudes quiet elegance. We were lucky to stay here at a time when they have a promo and we got the standard room at half the price or a little less than P1,000. The standard room... More 

Was this review helpful? Yes 1
RitzHotel2014, Operations Manager at The Ritz Hotel At Garden Oases, responded to this review

Dear Guest, Thank you for writing a good review after your stay at our Hotel. We are so happy to hear that you like our location, ambiance and our food with reasonable price. We are also delighted to hear that you experienced an enjoyable stay and that the hotel amenities exceeded your expectations, except for the small bottle of lotion... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 24, 2015

All i can say is staying in ritz was one of the best vacation i had with the family . Amenities was good where can you see a nice garden resort in the heart of the city with a very reasonable price . Food was good and swimming pool was great too. I will go back to the same hotel... More 

Was this review helpful? Yes 1
RitzHotel2014, Operations Manager at The Ritz Hotel At Garden Oases, responded to this review

Dear Guest, Thank you for giving us a perfect rating and for highly recommending us. I am very pleased to hear that our staff made your stay pleasant. I'm sure our entire hotel staff enjoyed catering to your needs and as much as you enjoyed your stay with us. Let us know when you're coming back so we can reserve... More 

Iloilo Province, Philippines
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 23, 2015

I stayed here already twice because it's like my 'comfort' hotel however i think their rates are a bit pricey for a student vacationist. the rooms are really clean and cozy and the cr was fine. I wish there's wifi in the room as well. You had to go to the lobby to connect which is a hassle. One thing... More 

Was this review helpful? Yes
RitzHotel2014, Operations Manager at The Ritz Hotel At Garden Oases, responded to this review

Dear Guest, Thank you for choosing our hotel and most especially for giving us positive comments. We are so glad to hear that you enjoyed your accommodations and that you like our place. As to our wifi concern, we apologize for the inconvenienced that you have encountered during your stay with us. Rest assured that it will be addressed and... More 

Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed July 20, 2015

Room sizes is good. Breakfast is great. The place is accessible. Big swimming pool. The place is good for conventions ang gatherings. Downside is that they don't have airport to hotel free transport or its limited.

Was this review helpful? Yes
RitzHotel2014, Operations Manager at The Ritz Hotel At Garden Oases, responded to this review

Dear Guest, Greetings from The Ritz Hotel at Garden Oases! We thank you for your positive comments about our hotel. We were so glad to know that you like our rooms and our food and that you were satisfied with our services and facilities. Again, thank you and looking forward to welcoming you again in the near future! Sincerely yours,... More 

New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 8, 2015

It was my first time to come back to Davao after 15 years and my.... the place has change a lot. The hotel's address was in the same compound of garden oases. before it use to be just a restaurant. Now it has a hotel and a very nice one too. The rooms are very spacious, the bed very comfortable.... More 

Was this review helpful? Yes 1
RitzHotel2014, Operations Manager at The Ritz Hotel At Garden Oases, responded to this review

Dear Guest, We thank you for giving us your positive feedback and were very happy to know that you enjoyed your stay and that you were totally satisfied with our services and facilities. I was glad to know that our team has managed to create a nice and welcomed atmosphere to our guest and that you were completely satisfied with... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 22, 2015

Very bad service!the staff are not nice and the security guard they act like a manager.over all it's not worth it to stay at all .the breakfast is very bad and the waiter are not friendly.i will never recommend this hotel.i can't imagine the if you are wearing only short and t shirts they will not treat you as their... More 

Was this review helpful? Yes 2
RitzHotel2014, Operations Manager at The Ritz Hotel At Garden Oases, responded to this review

Dear Guest, It is with great regret that I received your complaint regarding bad service and staff not nice, waiters not friendly, security guard act like a manager and breakfast was bad... It surprises me that such unfortunate experience has happened to one of our valued customers. I cant describe to you how sorry and shocked I am to know... More 

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