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The Malayan Plaza

ADB Avenue Corner Opal Road, Ortigas Center, Pasig, Luzon 1600 , Philippines
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The Malayan Plaza
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The Malayan Plaza
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291 reviews from our community

Traveler rating
    39
    142
    79
    26
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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Warragul
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

My visit to the Malayan plaza hotel was well above my expectations . I found all the staff to be curious, friendly and willing to help in any way possible. I was asked numerous times if there was anything they could do to assist me. The room was well priced, clean and well maintained throughout my stay. Highly recommend .... More 

Was this review helpful? Yes
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review

Dear Valued Guest, Thank you for taking the time to post your review and were glad to know that you had a good stay with us. Thank you for commending our team as friendly and helpful. Rest assured that we will continue to improve our service and give our best at all times. We wish to have you back and... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel on 3 separate occasions in March of 2015. The rooms (suites with living/dinning rooms and separate bedrooms) where well equipped, clean spacious with good WiFi reception. Staff were very friendly and helpful. They offer the use of the hotel car with driver for a fee which was very useful. Restaurant was on 33rd floor along with... More 

Was this review helpful? Yes
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review

Dear Valued Guest, We appreciate the time you spent to post your good review. Thank you for commending our team as being very helpful, our spacious rooms and other hotel facilities. Rest assured that our team is committed to improve our service and give our best at all times. We look forward to have you back In our hotel. Warm... More 

Manila, Philippines
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have checked-in here with my family for the last 4 years and have always been impressed by the manner in which this property is being run. This year is no different. The Hotel: - Clean and comfortable - Checking in and out is a breeze. - Rooms are large and clean. - Buffet breakfast is hearty - Wifi Internet... More 

Was this review helpful? Yes 1
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review

Dear Valued Guest, Thank you for choosing The Malayan Plaza Hotel as your residence of choice. We appreciate the time you spent to post your good review and with this, our team we will be more inspired to give our best at all times. Thank you as well for commending our staff as friendly, helpful, reliable and always smiling. We... More 

Marikina, Philippines
Contributor
18 reviews 18 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My daughters and I booked online and paid thru credit card for a triple deluxe room, with buffet breakfast included. We checked in Holy Thursday and was out on Good Friday. When we arrived at the reception area, there were already many guests waiting and it took them quite sometime before we were able to get our key to the... More 

Was this review helpful? Yes 1
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review

Dear Valued Guest, Thank you for posting your review and for taking the time which is appreciated. We apologize for the inconvenience during check-in. We’re glad to know that you find our hotel as fine and according to your taste. Our team never stops on improving our service. We wish to welcome you again thank you Best Regards, Benedict Bryan... More 

Kildare, Ireland
Contributor
13 reviews 13 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here in January 2013, and it was in the Ortigas area of the city. The rooms are extremely spacious, we had an apartment room with 2 separate bedrooms, a living area and kitchen area, and a bathroom. There was a kids play area and pool on the upper floors with high rise views of the city. The staff... More 

Was this review helpful? Yes
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review

Dear Valued Guest, We appreciate the time you spent on giving us your good feedback. Thank you for commending our rooms as extremely spacious and our team as friendly and courteous. You can be sure that we will continue to improve our service and give our best at all times. We wish to host you again on your next visit.... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at the Malayan Plaza over the Easter Break. The area of the hotel is ok. SM Megamall is a 5 minute walkaway. There is also a McDonalds around the corner and a 7-11 close by. Although the 7-11 had some kids out front begging for change which we gave change to. We booked a few... More 

Was this review helpful? Yes 1
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review

Dear Valued Guest, Thank you for taking the time to give us your feedback which is very important to us. This review will serve us a guide on what to improve to reach the highest standard of service. Our deepest apology for all the inconvenience mentioned which are all highly noted. We would like to inform you that we already... More 

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is strategically placed in the middle of the bustling area in Ortigas. Very accessible to the 3 well known malls you can go to by foot namely SM Megamall, Podium and Robinson's Galleria. The area has lots of food establishments which you can go by foot. Pancake House is located at the ground floor and a Ministop convenient... More 

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TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review

Dear Valued Guest, We appreciate the time you spent to post your review. We would like to apologize if we are unable to meet your requirements. We would like to inform you that all additional room amenities are upon request. With regards to transferring of elevator going to basement parking is part of our security measure. For the food choices,... More 

Asia
Top Contributor
340 reviews 340 reviews
185 hotel reviews
231 helpful votes 231 helpful votes
3 of 5 stars Reviewed March 31, 2015

This is a decent clean hotel in a relatively good location. Manila is now so big and the traffic so bad that mini cities are developing, with this area being in a commercial area of Pasig. The main feature of the hotel is the large room, which are not so well designed. The bathroom is tiny and my large room--you... More 

Was this review helpful? Yes
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review

Dear Valued Guest, Thank you for giving us your feedback about your last stay which is very important to us. Our Sincerest apology for all the inconvenience that you have experienced and rest assured that all of the concerns mentioned will be discussed and given attention. You can be sure that our team is committed to give our best at... More 

Drogheda
Top Contributor
282 reviews 282 reviews
74 hotel reviews
145 helpful votes 145 helpful votes
3 of 5 stars Reviewed March 29, 2015

I would rate this hotel as a reasonably priced 3 star, but definitely not a 4 star hotel. Room was clean and functional, but decor was worn and paint peeling off wall in bathroom. Buffet breakfast was included in room rate, but this was in a small lounge with insufficient tables. I was asked to wait until a table was... More 

Was this review helpful? Yes
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review

Dear Valued Guest, Thank you for taking the time to post your review and your feedback is very important to us. Rest assured that all of the concerns mentioned will be highly noted. We would like to apologize for the inconvenience and you can be sure that we are committed to improve our service. We look forward to have you... More 

Grand Cayman
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 21, 2015

This wonderful gem is very nice, where at first you would think it is too good be true. Located in Ortigas Center, it's directly across from The Podium and just a short walk away from SM Megamall. Breakfast is fairly decent but is still good because it is already included with the room rate. We actually stayed in a 1-bedroom... More 

Was this review helpful? Yes
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review

Dear Valued Guest, Thank you for choosing the Malayan plaza hotel as your residence of choice. We appreciate the time you spent to post your review. We are glad to know that you had a good stay with us. We wish you to welcome you again on your next visit. Best Regards, Bryan Alava Front Office Manager The Malayan Plaza... More 

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