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The Exchange Regency Residence Hotel

4.0 of 5 Exchange Road corner Meralco Avenue, Ortigas Center, Pasig, Luzon 1605, Philippines
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PHP2,934 (PHP)
#13 of 15 hotels in Pasig
69 Reviews 3.5 of 5 stars
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The Exchange Regency Residence Hotel
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The Exchange Regency Residence Hotel
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  • Reviews (69)
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69 people have reviewed this hotel

Traveler rating
    8
    26
    24
    9
    2
See reviews for
19
13
5
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • Japanese first
  • Any
English first
Chiang Mai, Thailand
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I was really disappointed from the time I check in. It took the reception to check me in for more than half an hour. The door key card was not working and because of the storm there was no light. I really felt that I had chosen a wrong hotel.

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New Delhi, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The day I checked in, there was a power failure, which really disappointed me, as I excepted it to be a good hotel. They took forever to check us in and on top of that the card key was not working when we tried to open the room. Breakfast was plain and simple. The room was clean n small.

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Tokyo, Japan
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I love this hotel, i book 7 days, its very near in sm megamall, i like the room too, for the price i paid its awesome. Location, room, value for money. The staff are very helpful, what i only dislike about it is their elevator coz its very slow. But its fine. Ow and it is lack with bidet with... More

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Singapore, Singapore
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The reception area is quite big with comfortable seats. The staff are friendly and helpful. The card key was not working when the receptionist gave it to me. Good thing some of the rooms in the floor are being cleaned so the cleaners opened my room for me. The whole floor has a horrible smell though. It smells like the... More

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Hong Kong, China
Top Contributor
157 reviews 157 reviews
139 hotel reviews
249 helpful votes 249 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Before I write anything else, be warned that taxi drivers have no idea where this hotel is, so have a map handy! You can tell them next to Meralco Avenue and Julia Vargas gets you very close! There isn't that much in the area, underneath the building is a Tully's coffee, a Family mart and Mario's coffee where the breakfast... More

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Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 16, 2014

I stayed in this hotel for 1 week. My stay was comfortable. On arrival, I asked them for a higher level room & they were happy to upgrade. Rooms are okay size. Food is average with almost same breakfast menu every day.

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Quezon City, Philippines
2 reviews
1 of 5 stars Reviewed July 16, 2014

Common this hotel is electricity suck, brownout due typhoon Glenda, they have generator BUT guess what their generator ONLY power up two lights at the room, NO TV, NO AIR CON, even NO POWER OUTLET! you need to go down at lobby to charge your phone, laptop... The power generator distribution is so genius! So my travelers if brownout Dont... More

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TERRHotel, Director of Sales at The Exchange Regency Residence Hotel, responded to this review

We truly appreciate you taking the time out to express your sentiment during your recent stay here and sincerely apologize for the inconvenience brought about by the power outage yesterday. Various areas all over the country were affected by the power interruption brought by the weather disturbance which damaged several power lines and posts of electric utility provider MERALCO. We... More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 14, 2014

Ive been looking for a hotel with a nice pool and the pictures of the pool attracted me to stay and spend summer here at Exchange Regency instead of going out on resorts for I am definitely sure that It will be crowded because of the season, Room is ok, not too big, not too small. Beds are soft and... More

Was this review helpful? Yes 1
TERHotel3129999, Director of Sales at The Exchange Regency Residence Hotel, responded to this review

Thank you so much for staying with us! We are pleased to know that your family enjoyed the facilities and services of the hotel. We hope you would visit us again soon. More

Meycauayan City, Philippines
Contributor
19 reviews 19 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 6, 2014

I stayed in this hotel for 2 days, just as a get away from everyday life. I'm on night shift when I stayed on this hotel and stayed there just to attend a seminar in a place nearby, the staff was accommodating and the food during breakfast is good. But what I really liked with the place is the staff.... More

Was this review helpful? Yes 1
Manila, Philippines
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 4, 2014

Stayed there in a 2 bed service apartment, which was really great after traveling with two kids for some time, it was really nice to get space and separate bedrooms. Clean and with own kitchen and living room. Good service. The area is OK very close to SM Mega mall (5min walking distance). 15-20min to Makati. The breakfast was in... More

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Additional Information about The Exchange Regency Residence Hotel

Address: Exchange Road corner Meralco Avenue, Ortigas Center, Pasig, Luzon 1605, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Pasig
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Exchange Regency Residence Hotel 4*
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Also Known As:
The Exchange Regency Residence Hotel Metro Manila/Pasig, Philippines

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Amenities

Hotel Style
#7 Spa Hotel in #8 Luxury Hotel in
Hotel Class
Official Description (provided by the hotel)
The modern traveler's choice. Experience the comforts of home amid hotel convenience, only at The Exchange Regency Residence Hotel. Located at the heart of Ortigas Center, where shops, sights and sundry are well within reach, we'll provide you with warm and personalized service ans a host of amenities that'll truly make us the hotel you'll call home. ... more   less 
Number of rooms
216

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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