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The Exchange Regency Residence Hotel

Hotel website
Exchange Road corner Meralco Avenue, Ortigas Center, Pasig, Luzon 1605, Philippines
Best prices for: 1 room 1 guest
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The Exchange Regency Residence Hotel
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The Exchange Regency Residence Hotel
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86 reviews from our community

Traveler rating
    9
    33
    31
    10
    3
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22
18
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21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
15 reviews 15 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had booked in this hotel through a promotion from Deal Grocer so it was cheap with a buffet breakfast for 2. The room is not so spacious but has tv, ref and other kitchen stuffs with complimentary coffee and tea and 2 bottles of mineral water. One thing is that the bathroom is too cozy, very little space to... More 

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TERHotel3129999, Director of Sales at The Exchange Regency Residence Hotel, responded to this review

Dear kayetheexplorer, Thank you very much for staying with us and taking the time to share your recent hotel experience. We are pleased to hear that you find the hotel’s location and facilities a plus for the hotel. We do acknowledge that some of our rooms may be less spacious than others. Allow us to provide you a more spacious... More 

Toronto, Canada
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I liked the location of this hotel as it's within a 10 minute walking distance to the SM Megamall and Shangri-la Square. The room was modern with a comfortable bed. Service was excellent, especially from Jerome at the front desk. He helped me set-up airport pick-up upon my arrival. The bathroom was very small and narrow. The door wasn't able... More 

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TERHotel3129999, Director of Sales at The Exchange Regency Residence Hotel, responded to this review

Dear CR F, Thank you very much for taking the time to share with us your experience during your recent hotel stay. We are delighted to know that you appreciated our modern rooms and our service, especially from Jerome at the Front Desk. We also took note of your valid comments on the limited space lay-out of the bathroom that... More 

Manila, Philippines
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 9, 2015

What we like about the hotel is that it is still within the Ortigas Business District but it is not as expensive as the others. The room was clean, the mattress firm, the A/C and hot shower working fine. We were 6 adults and we found the two-bedroom suite just the right size for us. It has a sofa/living area... More 

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TERHotel3129999, Director of Sales at The Exchange Regency Residence Hotel, responded to this review

Dear with_oldies, Thank you so much for choosing The Exchange Regency Residence Hotel your home. We are happy to know that you enjoyed your stay with us, from the hotel’s location, room size and functionality, down to the friendliness of our staff. Rest assured that we will continue to strive to provide our guests with a well-deserved service. Thank you... More 

Malabon, Philippines
1 review
3 of 5 stars Reviewed February 6, 2015

I stayed here on two separate occasions in a span of three weeks. This is my review of my first stay from December 24 to 26 of 2014. I used some vouchers from Deal Grocer. Check-in process: - When I checked in, one of the front desk associates couldn't find my reservation. I wasn't able to get her name, though.... More 

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TERHotel3129999, Director of Sales at The Exchange Regency Residence Hotel, responded to this review

Dear duncanfranchise, Thank you for taking the time to share with us your experience during your stay last December. We are pleased to hear that you found our rooms cozy, wi-fi fast and reliable, and our location a good place to get some privacy. I do apologize, however, for the slight inconvenience you experienced upon check-in. We would like to... More 

Boracay, Philippines
Top Contributor
82 reviews 82 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 14, 2015

During our visit in Manila, Philippines we stayed in Exchange Regency Residence Hotel. The hotel is new and its in the heart of Ortigas Center. The hotel staffs are nice especially Jerome. Our room was deluxe queen. It was okay but the shower is soooooooooooooo tiny. My husband was so miserable during our stay there. The bathroom is in an... More 

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TERHotel3129999, Director of Sales at The Exchange Regency Residence Hotel, responded to this review

Dear Sir/Madame, Firstly, allow me to thank you for choosing The Exchange Regency Residence Hotel. We are happy to know that you find our hotel staff nice, especially our Front Desk Agent, Jerome. We regret to hear though about your recent experience when you stayed with us in a deluxe room with a small bathroom size. Rest assured that we... More 

Manila, Philippines
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 1, 2015

We booked two nights in a deluxe queen room in this hotel via an Agoda Secret Deal when we were looking for somewhere to stay for a couple of nights before a flight out of Manila. The only good things I can say about this hotel is that it has good wifi, checking in and out was a breeze, and... More 

Was this review helpful? Yes 1
Manila, Philippines
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 22, 2014

My sister and I with her kids stayed 2 days and 1 night only at this hotel, the front desk was kind,pretty,accomodating and hospitable. The room that we have was good as well , its also closed to malls and just a walking distance, I like the buffet that they offer at MARIO's , the kids of my sister was... More 

Was this review helpful? Yes 1
TERHotel3129999, Director of Sales at The Exchange Regency Residence Hotel, responded to this review

Dear Mr. Yosef, We would like to extend our warm thanks for making us your home in Manila and for taking the time to write a review of The Exchange Regency Residence Hotel. We are pleased to learn that you and your family enjoyed your breakfast, use of our Amenity Floor Play Area, your room and the hotel's close proximity... More 

Manila, Philippines
Top Contributor
69 reviews 69 reviews
26 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed November 27, 2014

This is a relatively new residence hotel located right in the middle of Ortigas center. It is accessible to nearby malls, restaurants, convenience stores, schools, sporting venues and transportation hubs. It is modern in design, neat and bright. It has adequate parking space for guests. The units are spacious as a whole with bedrooms, kitchen, receiving area, dining area and... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 17, 2014

My wife and I stayed here for 3 days and 2 nights. To start with, the place has a multilevel parking space for guests which may not be common in most hotels in cbd ortigas. The front desk staff were courteous but when we entered our room it smelled like someone just had a smoke. The wifi was high speed... More 

Was this review helpful? Yes 2
Baguio, Philippines
Senior Contributor
21 reviews 21 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 11, 2014

Checked in here last April 2014 with my husband. We enjoyed our stay and we were able to relax and enjoy our stress free vacation. I love the location of this hotel. its walking distance to SM Megamall, banks, restos and very accessible to taxis. You can talk a walk going to SM Megamall. one more thing i loved about... More 

Was this review helpful? Yes 1
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