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The Exchange Regency Residence Hotel

Hotel website
Exchange Road corner Meralco Avenue, Ortigas Center, Pasig, Luzon 1605, Philippines
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The Exchange Regency Residence Hotel
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The Exchange Regency Residence Hotel
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90 reviews from our community

Traveler rating
    11
    35
    31
    10
    3
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25
18
9
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kildare, Ireland
Contributor
13 reviews 13 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here in January 2013. The hotel is a modern type but very accommodating due to the friendliness and helpfulness of the staff. The rooms are clean comfortable and modern. I'm not sure if it had a restaurant but outside the front of the hotel is the Tully cafe/restaurant, and within a short distance is many decent eateries and... More 

Was this review helpful? Yes 1
Bacoor, Philippines
1 review
5 of 5 stars Reviewed 6 days ago NEW

My husband and I, with our 4 kids, stayed 3 days and 2 nights at their 2 bedroom Suite Room in celebration of our 11th Wedding Anniversary. We really enjoyed our stay here, the staff are very accommodating, from the time that I asked for AVIS service (our car is not available every Friday because of the number coding) up... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

In choosing a place to stay my priorities are: Location -Security-Cost-Reputation. And this hotel did not disappoint me. It's close proximity to SM Mega Mall, Shangri-la Plaza Mall and for the gastropub travelers, Metrowalk is a walk-ing distance. The staff are exceptionally helpful with special mention to Joseph Ramirez who really made me feel at home away from home. The... More 

Was this review helpful? Yes 1
Pasig, Philippines
Contributor
12 reviews 12 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here overnight to celebrate my son's birthday and we all enjoyed. They have a nice pool, sauna (separate for men and women), jacuzzi, playground and mini golf for kids. The only thing I notice is the room is very small and seems they haven't change the bed sheets for years as they have stains. Breakfast is just okay. We... More 

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 9, 2015

We had booked in this hotel through a promotion from Deal Grocer so it was cheap with a buffet breakfast for 2. The room is not so spacious but has tv, ref and other kitchen stuffs with complimentary coffee and tea and 2 bottles of mineral water. One thing is that the bathroom is too cozy, very little space to... More 

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TERHotel3129999, Director of Sales at The Exchange Regency Residence Hotel, responded to this review

Dear kayetheexplorer, Thank you very much for staying with us and taking the time to share your recent hotel experience. We are pleased to hear that you find the hotel’s location and facilities a plus for the hotel. We do acknowledge that some of our rooms may be less spacious than others. Allow us to provide you a more spacious... More 

Toronto, Canada
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 5, 2015

I liked the location of this hotel as it's within a 10 minute walking distance to the SM Megamall and Shangri-la Square. The room was modern with a comfortable bed. Service was excellent, especially from Jerome at the front desk. He helped me set-up airport pick-up upon my arrival. The bathroom was very small and narrow. The door wasn't able... More 

Was this review helpful? Yes 1
TERHotel3129999, Director of Sales at The Exchange Regency Residence Hotel, responded to this review

Dear CR F, Thank you very much for taking the time to share with us your experience during your recent hotel stay. We are delighted to know that you appreciated our modern rooms and our service, especially from Jerome at the Front Desk. We also took note of your valid comments on the limited space lay-out of the bathroom that... More 

Manila, Philippines
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 9, 2015

What we like about the hotel is that it is still within the Ortigas Business District but it is not as expensive as the others. The room was clean, the mattress firm, the A/C and hot shower working fine. We were 6 adults and we found the two-bedroom suite just the right size for us. It has a sofa/living area... More 

Was this review helpful? Yes
TERHotel3129999, Director of Sales at The Exchange Regency Residence Hotel, responded to this review

Dear with_oldies, Thank you so much for choosing The Exchange Regency Residence Hotel your home. We are happy to know that you enjoyed your stay with us, from the hotel’s location, room size and functionality, down to the friendliness of our staff. Rest assured that we will continue to strive to provide our guests with a well-deserved service. Thank you... More 

Malabon, Philippines
1 review
3 of 5 stars Reviewed February 6, 2015

I stayed here on two separate occasions in a span of three weeks. This is my review of my first stay from December 24 to 26 of 2014. I used some vouchers from Deal Grocer. Check-in process: - When I checked in, one of the front desk associates couldn't find my reservation. I wasn't able to get her name, though.... More 

Was this review helpful? Yes 1
TERHotel3129999, Director of Sales at The Exchange Regency Residence Hotel, responded to this review

Dear duncanfranchise, Thank you for taking the time to share with us your experience during your stay last December. We are pleased to hear that you found our rooms cozy, wi-fi fast and reliable, and our location a good place to get some privacy. I do apologize, however, for the slight inconvenience you experienced upon check-in. We would like to... More 

Boracay, Philippines
Top Contributor
82 reviews 82 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 14, 2015

During our visit in Manila, Philippines we stayed in Exchange Regency Residence Hotel. The hotel is new and its in the heart of Ortigas Center. The hotel staffs are nice especially Jerome. Our room was deluxe queen. It was okay but the shower is soooooooooooooo tiny. My husband was so miserable during our stay there. The bathroom is in an... More 

Was this review helpful? Yes 1
TERHotel3129999, Director of Sales at The Exchange Regency Residence Hotel, responded to this review

Dear Sir/Madame, Firstly, allow me to thank you for choosing The Exchange Regency Residence Hotel. We are happy to know that you find our hotel staff nice, especially our Front Desk Agent, Jerome. We regret to hear though about your recent experience when you stayed with us in a deluxe room with a small bathroom size. Rest assured that we... More 

Manila, Philippines
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 1, 2015

We booked two nights in a deluxe queen room in this hotel via an Agoda Secret Deal when we were looking for somewhere to stay for a couple of nights before a flight out of Manila. The only good things I can say about this hotel is that it has good wifi, checking in and out was a breeze, and... More 

Was this review helpful? Yes 3
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