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Richmonde Hotel Ortigas

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21 San Miguel Avenue | Ortigas Center, Pasig, Luzon 1600, Philippines
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Richmonde Hotel Ortigas
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Richmonde Hotel Ortigas
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227 reviews from our community

Traveler rating
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    77
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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dumaguete City, Philippines
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A good hotel for comfort and convenience to many Restaurants and shopping. Have stayed here several times and will return again. Great staff and a very good breakfast buffet. centerally located for many activitys.

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Manila, Philippines
Top Contributor
129 reviews 129 reviews
35 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is located in the business district of Ortigas and is a good choice for businessmen. For just a short walk are two large malls and hotels. It has a gym and small covered pool to relax after a day’s work or meetings. I wonder though why the heated pool water is salty like sea water? The breakfast that... More 

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RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear lanaval, Thank you very much for sharing a comprehensive review of our hotel on Tripadvisor. We genuinely value our guests and we hope we were able to make your birthday a little more special. The salty taste of our pool water is because of the salt chlorinator which we are using instead of the common chlorine to treat the... More 

Pasig, Philippines
1 review
5 of 5 stars Reviewed 1 week ago credit card Amex Card Member Review

Other than a few minor details not worth remembering , nice hotel. Good price too especially when booked early. Hotel staff was friendly and helpful. Drivers of shuttle of when i arrived and left were on time and expedient.

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RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Matthew K, Thank you for sharing your review and appreciating our friendly staff. We are glad we made a good impression on your first stay in our hotel and we hope that this will not be the last time we will see you. Sincerely, Jorold Montelibano Director of Operations More 

Richmond, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Staff are all friendly, polite, kind... always smiling :) and ready to help. The food is excellent, as well as the service! We love the breakfast buffet, especially the Tocino, Taho, fresh fruits, all yummy. Dinner was good too... Steak! The location of the hotel was perfect. Walking distance to SM Mega Mall & Shangri-la. We will certainly stay... More 

Was this review helpful? Yes 1
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Adele V, Thank you very much for your wonderful feedback. We are pleased to hear that you loved many aspects of our hotel, from the staff, service, food and location. We look forward to welcoming you back soon! Sincerely, Jorold Montelibano Director of Operations More 

Caloocan, Philippines
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a night, the hotel crews were accommodating and attended to my needs during my stay. It was a fine stay since its very convenient that their location is nearby malls. I slept nicely, food was just okay.

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RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear pienfe, Thank you for sharing your thoughts and appreciating the attentiveness of our staff. Hopefully, you also enjoyed our other facilities and felt at home during your stay. We look forward to seeing you again soon! Sincerely, Jorold Montelibano Director of Operations More 

Las Pinas, Philippines
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here last March, we checked in because there was a birthday party of one of my relative there. The hotel staff were all accommodating and they tried their best to extend their help while we are preparing for the night. We rented function halls, though it's kinda small but were glad all guests were attended properly. Food that they... More 

Was this review helpful? Yes 1
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear kayejean23, Thank you for taking your time to share your experience with us. We are pleased to know that you loved our desserts. Hopefully, you will love the rest of the menu as well when you come back to our hotel. Our Wi-Fi access is actually free for two devices per room. We apologize if you were not properly... More 

Quezon City, Philippines
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Walking distance to malls, has internet connection, a gym, unremarkable food experience, and so so customer service. I do like that they have an indoor heated pool, yes you read it right a heated pool in a tropical country. Warm water shaded pool side. Kids and people who gets burned easily will like it, but sun worshippers might detest it.... More 

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RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Vmarcx, Thank you for posting your review of our hotel. We are happy to hear that you liked our facilities like the heated pool and gym. We shall make every effort to provide the value for money that you are looking for and give you a better experience on your next stay. For the best deals, you may wish... More 

Washington DC, District of Columbia
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 9, 2015

This hotel was walking distance to SM Megamall and near Shangri-La. Really nice hotel and the room was perfect. I love the interior decoration and the floor-to-ceiling window in the room. I arrived very early in the morning on the 27th around 5am and they were able to accommodate me at that time. Steph checked me in and she was... More 

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RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Avril H, We greatly appreciate your review and commendation of our staff. It was our pleasure to serve you and we will be thrilled to welcome you again to our hotel in the future. Sincerely, Jorold Montelibano Director of Operations More 

Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 28, 2015

Walking distance to malls, offices, banks and convenient stores. Service quality is normal. Breakfast buffet is bad. Limited choices. Hotel is 'old' but facilities are good still. Room is normal. As the title says, nothing exceptional, nothing is bad, apart from the buffet.

Was this review helpful? Yes 1
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear gatesway, Thank you for sharing your feedback. We are sorry to hear that you felt your experience with us was quite ordinary and that you found our breakfast buffet not to your liking. We shall do our best to give you more than just the typical hotel facilities and services upon your return. We look forward to giving you... More 

Davao City, Philippines
Contributor
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 18, 2015

The hotel is very accessible to the malls and offices but everything else is just passable. You have to really double check with their reservations because they over promise. Don't dine in the restaurant because it is too expensive for a "just okay" food. Breakfast is better. Too pricey for its quality and service.

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RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear BingBong88, We are genuinely thankful for your feedback and we regret if you felt we were unable to deliver what we promised. Since we are incessantly trying to enhance our products and services to be more than merely passable for our guests, we hope you will be more satisfied with us when you return. Sincerely, Jorold Montelibano Director of... More 

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