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Richmonde Hotel Ortigas

Hotel website
21 San Miguel Avenue | Ortigas Center, Pasig, Luzon 1600, Philippines
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Richmonde Hotel Ortigas
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234 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Orlando, Florida
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

Suggest booking Jr Suite, non-smoking floor. These are corner rooms with floor to ceiling windows. View of sunset. Extra space for work and spreading out. Staff were pleasant and helpful. It is older, but OK. Small lobby. Difficult to get to with traffic. Short walk to SM Mega mall. WE have stayed there before and will do so again.

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Cebu Island, Philippines
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The place is accessible its located with the nearest mall and the accommodation is good all there staff were great . The room is simple yet elegant,its cozy and warm. Its clean and it makes you feel like you are home. SM is a walking distance and so is Podium.

Was this review helpful? Yes 1
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear anne18_cebu, Thank you for taking the time to post your review of our hotel. We are pleased to hear that you found Richmonde Hotel accessible, comfortable, and clean. It is indeed our goal to be a second home to our guests and we will be happy to welcome you back soon. Sincerely, Jorold Montelibano Director of Operations More 

Manila, Philippines
Level Contributor
11 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

This used to be a great hotel but it's now poorly maintained. The rooms looks old and dusty. Price is still affordable though compared to the rest around it. The one bedroom and two bedroom suites are good for small parties. Just don't let the noise become too loud. Get the view fronting the malls, otherwise you'll just get a... More 

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RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Herbert Joei B, We are extremely sorry if you feel that the hotel is not well-maintained. Despite being a little older than other hotels, we exert our best efforts to keep up and maintain the hotel. We are especially particular in the cleanliness of our rooms. Renovations and upgrading are already being planned and will hopefully commence soon. It... More 

Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My bf and I got a deal from Deal Grocer on a night accomodation in this hotel. I may say the reservation goes smoothly. The lobby is clean and neat but a bit outdated since the chandelier is not functioning well. The receptionist is accomodating. The room is ok with a queen bed (which we requested) located at the 20th... More 

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RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear kayetheexplorer, Thank you very much for posting a detailed review of our hotel. We give our utmost effort to provide our guests with comfort and we are glad to hear that you had a great stay overall. As Richmonde Hotel Ortigas is a business hotel, we would like to keep the atmosphere fitting and professional. Hence, bedroom slippers, pyjamas,... More 

Melbourne, Australia
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for a business trip. We booked this hotel because of it's location close to a partner's office. The hotel staff were all great, very helpful and always there when you needed them. The hotel it self is looking a little tired. the rooms need a make over, but they aren't shabby, and the linen and towels were... More 

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RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear dr_abacus, We greatly appreciate your review. We are pleased to hear that you had a comfortable stay in our hotel and that our staff were able to assist you when you needed them. We are indeed looking into upgrading our guest rooms in the near future. Hopefully, we will be able to provide you with enhanced facilities and services... More 

Tabaco City, Philippines
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location: 5 minutes walk to Megamall and Shangri-La Hotel. Taxis all around the place if you want to go somewhere out of Ortigas. Restaurants such as Jang Ga Nae is just streets away from the hotel. Also, walking distance. Rooms: Our room has actually no nice view, we can only see another bldg facing us. So, we cannot open the... More 

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RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Janelle G, Thank you very much for your kind review. We are happy to know that you liked our facilities and services- from the bed, bathroom, amenities, as well as our buffet breakfast. It is our pleasure to provide great service to you and we hope to see you again soon. Sincerely, Jorold Montelibano Director of Operations More 

Norway
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were impressed by the reception area, very clean and spacious. But while waiting to be checked-in, we got to spend WAY too much time there. The check-in took about 20 minutes, which should NOT be neccesary for 5 people staying 3 nights when everything was prepaid. We didn't get to spend much time in the bar as there were... More 

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RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear svada007, We greatly appreciate your review. We are glad that our facilities and friendly staff gave you an overall good impression of our hotel. We sincerely apologize for any inconvenience that you experienced. Our check-in process normally takes only 3 to 5 minutes if all booking details are in order and if the rooms are ready. Our standard check-in... More 

Dumaguete City, Philippines
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A good hotel for comfort and convenience to many Restaurants and shopping. Have stayed here several times and will return again. Great staff and a very good breakfast buffet. centerally located for many activitys.

Was this review helpful? Yes
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Caphook19, Thank you very much for your continuous support and patronage. It gives us immense pleasure to know that you enjoyed your stay and liked many aspects of the hotel such as the convenient location, great staff and good breakfast. We strive to consistently provide our guests with exceptional service that will keep them coming back to our hotel.... More 

Manila, Philippines
Level Contributor
131 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 stars Reviewed May 23, 2015

The hotel is located in the business district of Ortigas and is a good choice for businessmen. For just a short walk are two large malls and hotels. It has a gym and small covered pool to relax after a day’s work or meetings. I wonder though why the heated pool water is salty like sea water? The breakfast that... More 

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RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear lanaval, Thank you very much for sharing a comprehensive review of our hotel on Tripadvisor. We genuinely value our guests and we hope we were able to make your birthday a little more special. The salty taste of our pool water is because of the salt chlorinator which we are using instead of the common chlorine to treat the... More 

Pasig, Philippines
1 review
5 of 5 stars Reviewed May 20, 2015 credit card Amex Card Member Review

Other than a few minor details not worth remembering , nice hotel. Good price too especially when booked early. Hotel staff was friendly and helpful. Drivers of shuttle of when i arrived and left were on time and expedient.

Was this review helpful? Yes
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Matthew K, Thank you for sharing your review and appreciating our friendly staff. We are glad we made a good impression on your first stay in our hotel and we hope that this will not be the last time we will see you. Sincerely, Jorold Montelibano Director of Operations More 

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