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Richmonde Hotel Ortigas

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21 San Miguel Avenue | Ortigas Center, Pasig, Luzon 1600, Philippines
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Richmonde Hotel Ortigas
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Richmonde Hotel Ortigas
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239 Reviews from our TripAdvisor Community

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Traveler rating
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    106
    80
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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Paranaque, Philippines
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed today NEW

PROS: big rooms complete amenities (I believe) Good city view heated indoor pool breakfast buffet staff price (considering the location) CONS: old furniture and carpet (I read they are gradually working on the renovations and stuff)

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Singapore, Singapore
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Had stayed in the hotel for about 5 nights way back in March-2008 during a business trip. Liked the hotel and it's staff. The staff was very warm & quite polite. Room was excellent along with the view. It's walking distance to the famous SM Mega Mall. 1-2 other malls are quite near and hence the place is good. Breakfast... More 

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Marikina, Philippines
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Liked the place, though the rooms were quite packed compared to other hotels in the metro. Food was also decent and breakfast buffet spread was unique (personally loved the taho station). Two things that left me dumbfounded: 1) Someone from the hotel knocked on our doors at 10 am (Check-out is at 12 nn) to count the number of stuff... More 

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RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear mkcarolino, Thank you for providing us your feedback of our hotel. We are pleased to hear that you liked the place and the food we served. We are extremely sorry for the inconveniences you experienced during your stay. There happened to be an unexpected problem with the call buttons of our elevators last Saturday morning during the time you... More 

NYC
Level Contributor
97 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for two nights for a meeting, which is ideal as the meeting rooms are conducive for a group of 20-100. Bed is exceptionally comfortable with generous amount of pillows (4 + 2 in the cupboard). Good service from the team- from check in to room service. Friendly and prompt. Worth every penny and I would recommend to anyone who... More 

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RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear julcas, Thank you very much for your review and kind recommendation of our hotel. It is our utmost pleasure to provide you with your meeting and hotel room requirements. We sincerely apologize for any inconvenience that you experienced. Our Engineering Department already checked your room’s air conditioning unit to ensure that this will not happen again to other guests.... More 

Baguio, Philippines
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is very old and the rooms are REALLY small. Amenities are just the basic,actually its one of my least favorite hotels in the Ortigas when it comes to rooms, facilities and amenities BUT what it lacks in facilities and amenities is very much compensated by the SERVICE. Service greatly improved since the last time i stayed here- security... More 

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RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear run_the_world000, We are very delighted to receive such commendation from you. Our hotel indeed takes pride in the friendliness of our staff and the customer service that we provide. Please be advised that renovations on our rooms and facilities are currently being planned. We hope that you will see greater improvements when you come back to stay with us... More 

Orlando, Florida
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Suggest booking Jr Suite, non-smoking floor. These are corner rooms with floor to ceiling windows. View of sunset. Extra space for work and spreading out. Staff were pleasant and helpful. It is older, but OK. Small lobby. Difficult to get to with traffic. Short walk to SM Mega mall. WE have stayed there before and will do so again.

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RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Jerry S, Thank you very much for your patronage of Richmonde Hotel Ortigas. We are glad you enjoyed the view and that you found our staff pleasant. While traffic makes travelling around Metro Manila a bit difficult, we hope our proximity to main roads and transport stations, malls, restaurants, and different establishments makes our location more convenient for you.... More 

Cebu Island, Philippines
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 18, 2015

The place is accessible its located with the nearest mall and the accommodation is good all there staff were great . The room is simple yet elegant,its cozy and warm. Its clean and it makes you feel like you are home. SM is a walking distance and so is Podium.

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RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear anne18_cebu, Thank you for taking the time to post your review of our hotel. We are pleased to hear that you found Richmonde Hotel accessible, comfortable, and clean. It is indeed our goal to be a second home to our guests and we will be happy to welcome you back soon. Sincerely, Jorold Montelibano Director of Operations More 

Manila, Philippines
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 17, 2015

This used to be a great hotel but it's now poorly maintained. The rooms looks old and dusty. Price is still affordable though compared to the rest around it. The one bedroom and two bedroom suites are good for small parties. Just don't let the noise become too loud. Get the view fronting the malls, otherwise you'll just get a... More 

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RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Herbert Joei B, We are extremely sorry if you feel that the hotel is not well-maintained. Despite being a little older than other hotels, we exert our best efforts to keep up and maintain the hotel. We are especially particular in the cleanliness of our rooms. Renovations and upgrading are already being planned and will hopefully commence soon. It... More 

Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 16, 2015

My bf and I got a deal from Deal Grocer on a night accomodation in this hotel. I may say the reservation goes smoothly. The lobby is clean and neat but a bit outdated since the chandelier is not functioning well. The receptionist is accomodating. The room is ok with a queen bed (which we requested) located at the 20th... More 

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RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear kayetheexplorer, Thank you very much for posting a detailed review of our hotel. We give our utmost effort to provide our guests with comfort and we are glad to hear that you had a great stay overall. As Richmonde Hotel Ortigas is a business hotel, we would like to keep the atmosphere fitting and professional. Hence, bedroom slippers, pyjamas,... More 

Melbourne, Australia
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 9, 2015

I stayed here for a business trip. We booked this hotel because of it's location close to a partner's office. The hotel staff were all great, very helpful and always there when you needed them. The hotel it self is looking a little tired. the rooms need a make over, but they aren't shabby, and the linen and towels were... More 

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RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear dr_abacus, We greatly appreciate your review. We are pleased to hear that you had a comfortable stay in our hotel and that our staff were able to assist you when you needed them. We are indeed looking into upgrading our guest rooms in the near future. Hopefully, we will be able to provide you with enhanced facilities and services... More 

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