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Richmonde Hotel Ortigas

4.0 of 5 21 San Miguel Avenue | Ortigas Center, Pasig, Luzon 1600, Philippines
Best prices for: 1 room 1 guest
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Richmonde Hotel Ortigas
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Richmonde Hotel Ortigas
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205 reviews from our community

Traveler rating
    32
    91
    66
    11
    5
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76
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Makati, Philippines
Contributor
19 reviews 19 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel just for a transit, 2 days 1 night. I like the ambience of the hotel, with its old yet so classy look. I got pros and cons in this hotel. Lets go to the CONS first: 1. I just don't like the lift because its pretty small. (just an elevator specifically designed for Asians), not... More 

Was this review helpful? Yes
Northampton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 16, 2014

We stayed here when we could not travel because of the hurricane. The standard room was small, not many toiletries and no view. Good location for shopping. Coffee in the lobby was cold and no pastries. However staff were very good. After a trip to Boracay we came back to the hotel as we had booked it from the UK... More 

Was this review helpful? Yes 2
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear Kallvik, Your feedback on your stay with us is very much appreciated and we sincerely apologize for the inconveniences you encountered. The major differences between our standard room and our deluxe room are the size, the amenities and view. We regret if this was not indicated or mentioned at the time of your booking. However, we do try to... More 

Singapore, Singapore
Top Contributor
76 reviews 76 reviews
44 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed December 11, 2014

The Richmonde Hotel improved a lot over the past one year or so. Good for a short business stay, especially if your business is to be done in Pasig City/Ortigas Center Area. Most of the offices and shopping malls and restaurants are on walking distance. A true relieve in crowded metro Manila. Quality of service improved in terms of handling... More 

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adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear Mr asr50, Thank you for your review and for your patronage. It was our pleasure welcoming you back and we hope you will continue to give us the opportunity to serve you whenever you are in Manila. We sincerely appreciate your feedback. We try our best to continuously improve our products and services and we welcome comments and suggestions... More 

San Pedro Laguna
Top Contributor
75 reviews 75 reviews
13 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed December 9, 2014

The Lobby and Restaurant are very good in most ways and the service is very accommodating in my experience. Location isn't the best as it's still very congested with traffic and potentially a long wait for a cab. Some very nice restaurants around so ask the concierge for what you like. I found a remarkable Japanese place within a block... More 

Was this review helpful? Yes
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear Mr BillyKool, Thank you for posting a review on our hotel and for sharing your experience with other travelers. We are glad your stay was okay and that you liked most of the services and offers in our restaurants. Hopefully on your next stay with us you will get to enjoy our new offerings as we aim to regularly... More 

Singapore
1 review
5 of 5 stars Reviewed December 6, 2014

Had an incredible stay at the Hotel with the service staff going out of their way to make my stay comfortable. Special mention is Ben Opstal from the Concierge who attended to all my transport needs and even to wrap an item for me to check-in at the airport. Mel Garrido made my dining experience memorable right the attentive service... More 

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Auckland, Auckland, New Zealand
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 1, 2014

Staff were friendly and prompt, changed rooms twice due to bugs and noise. used as a airline crashpad, so busy and noisy at times. Food was good, breakfast definitely great to wake up too. Pool and Gym were unavailable during stay. Just needing some TLC

Was this review helpful? Yes 1
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear Maselina S, On behalf of the hotel management, I would like to apologize for the inconveniences you encountered during your stay with us. Do know that regular fumigation is done in our guest rooms and it is very, very rare for bugs to be present in our rooms. We sincerely regret however that this was the case in the... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 25, 2014

Overall the hotel is still accessible and have good customer service. However, since I've seen quite a lot of hotels already I would not think that the room are nice. The started their renovation so I would visit them again in the future. I would still recommend this hotel because it is very close to Megamall and Shangrila Plaza.

Was this review helpful? Yes 1
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear NanceeM, Thank you for sharing your thoughts on your hotel experience. We understand how our rooms would seem outdated compared to the new hotels but we do make it a point to keep them well-maintained and comfortable for our guests until we complete the improvements of our hardware. We appreciate your commendation on our service and we shall certainly... More 

Dublin, Éire
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed November 16, 2014

Positives: -Friendly staff -Restaurant is ok (slow service), bar had great music and entertainment (though there wasnt many people there and slow service again) and the decorations are great (we were here in November, so Christmas stuff everywhere) -Comfortable beds -Unlike so many hotels, this hotel had two awesome features. 1) all the plugs were international so I didnt need... More 

Was this review helpful? Yes 2
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear SaoireSaoirse, Thank you for your review and for providing us with your objective view of our hotel’s facilities and services. We appreciate your constructive comments and please be assured that we have brought up your concerns regarding the slow service at the restaurants and front desk and the lapses in airport transfer arrangements to the managers concerned so these... More 

Manila
Contributor
15 reviews 15 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 11, 2014

We went here last halloween time availed the 50% discounts on rooms while others are busy out of town, we wanted to just stay within the vicinity of Megamall since my toddler likes to go there. The deluxe room has a bath tub which is a good thing for us, plus the indoor heated pool where my toddler enjoyed swimming... More 

Was this review helpful? Yes 1
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear PinkManila, We are truly pleased to know that you and your family had a good Halloween weekend with us. Thank you for choosing us for your staycation. We are likewise very grateful for your appreciation of our prime location, hotel facilities, breakfast offerings, and friendly service. Hopefully you will get to stay with us again during your next holiday... More 

New Delhi, Delhi, India
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 2, 2014

Rooms are spacious, I stayed on 11tth floor. the locality is good and very near to SM mall.I enjoyed my stay and would recommend anyone as its centrally located. drawbacks: 1. No sunlight as its surrounded by building 2. not warm water.. it's boiling water

Was this review helpful? Yes 2
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear Ravi S, Thank you for your review and we greatly appreciate your kind recommendation. We are likewise glad that you had a nice stay in our suite room. It is indeed unfortunate that most of our suites are unable to catch the “morning sun” because of the neighboring buildings. As for the hot water in our bathrooms, proper mixing... More 

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Additional Information about Richmonde Hotel Ortigas

Address: 21 San Miguel Avenue | Ortigas Center, Pasig, Luzon 1600, Philippines
Location: Philippines > Luzon > Metro Manila > Pasig
Price Range (Based on Average Rates): $
Hotel Class:4 star — Richmonde Hotel Ortigas 4*
Number of rooms: 210
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Also Known As:
Richmonde Hotel Pasig
Richmonde Hotel Ortigas Metro Manila/Pasig, Philippines
Hotel Style:
#6 Luxury Hotel in Pasig

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