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Richmonde Hotel Ortigas

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21 San Miguel Avenue | Ortigas Center, Pasig, Luzon 1600, Philippines
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Richmonde Hotel Ortigas
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275 Reviews from our TripAdvisor Community

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india
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Check-in was also fast.The breakfast was average with a few selection of bread, dessert and typical Filipino breakfast choices. If you are a vegetarian than you have to eat same things everyday. Overall i will say if you have good taste in non-veg food or original Philippine food then this hotel is right place for you. The ambiance of the... More 

Helpful?
Thank Jatz D
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Jatz D, Thank you very much for sharing your review of our hotel, from your check-in and dining experience, hotel ambiance, and the service of our staff. We shall look into offering more food options for vegetarians at our breakfast buffet spread. It would be our utmost pleasure to have you stay with us again in the future. Sincerely,... More 

New Castle, Delaware
Level Contributor
123 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a Christmas get together with the family. The setup was nice. The food was good. Service was good. This was an enjoyable event. The price was very good for the whole party. We enjoyed a combined Christmas and birthday celebration, including cake. There were many photo opportunities.

Helpful?
Thank Mazemet
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Mazement, Thank you for taking time to share your review of our all-day dining restaurant. We are happy to know that you enjoyed celebrating your Christmas and birthday at our Richmonde Cafe. We truly aim to provide value for money products and services, and delightful dining experiences. We look forward sharing more memorable moments with your family in the... More 

Manila
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 1 week ago

Reservation over the phone was swift. Check-in was also fast. Our son enjoyed the heated indoor pool. My only concern was that the hotel doesn't provide basic amenities like bath robe which you can use when you want to use the pool. I find it inconvenient to go the floor where to pool's at in my towel. We loved the... More 

Helpful?
Thank dhezabear
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear dhezabear, We are very delighted to know that your family had an enjoyable staycation in our hotel and that you loved our decorations during the holidays. We are also glad that you liked our indoor swimming pool. Bathrobes are part of the standard set-up of our Junior, One-Bedroom, and Two-Bedroom Suites. However, these may be provided upon request for... More 

Amsterdam, The Netherlands
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Convenient hotel in Ortigas. Walking distance to big SM mall. Breakfast buffet is good with friendly staff. Rooms are getting a bit old and are small (Superior/Deluxe). Special weekend rates can be founf.

Helpful?
Thank Robert X
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Robert X, We are delighted to know that you had a pleasant stay in our hotel and that you enjoyed our breakfast buffet and our staff’s service. You will be glad to know that we are already in the process of refreshing our rooms. Hopefully you will like the improved feel of our room when you stay with us... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We keep on coming back to this hotel for 2 nights at least, when we wanted to roam around the malls in Ortigas area. I always like their buffet breakfast which is worth the money, the heated pool and their gym is for my hubby! I also like their baked goodies and bread in the lobby area. :) It's cheaper... More 

Helpful?
1 Thank Deecee N
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Deecee N, We are very grateful for your continued patronage of our hotel. It is our utmost pleasure to provide you with value for money service and be a second home to your family. We are glad that your husband enjoys our heated pool and gym and that you like the pastries we offer in our Lobby Cafe. Our... More 

San Juan
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 8, 2016

To celebrate New Year in a different way, my friend and I decided to spend New Year’s eve at a hotel that offers a New Year Countdown Party-like event. Richmonde seemed to have the most affordable deal because for less than 6,000, we got: overnight stay with buffet breakfast for two and two tickets for the Countdown Party. Good things:... More 

Helpful?
Thank Erika_Tady
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Erika_Tady, We greatly appreciate your review of our hotel. We are glad you chose to celebrate the New Year with us. We are especially delighted that you liked our breakfast buffet and the Countdown Party. We also appreciate the points you mentioned for improvement. While there are procedures that need to be followed and unavoidable circumstances that cause delays... More 

Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed January 6, 2016 via mobile

My sister and I decided to spend New Year's Eve 2016 somewhere else. We brought our parents here for 3 days and 2nights stay. We made reservation prior to said dates and clarify some stuff. This is our first time with Richmonde Hotel. Our arrival is not the typical "get out of the car-hurry-I'm excited" thing. It was very disappointing.... More 

Helpful?
Thank Judd L
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Judd L, On behalf of our hotel management and staff, we sincerely apologize for the inconveniences you and your parents experienced. Under normal circumstances, our concierge staff would be readily on hand at the hotel driveway providing assistance to guests alighting from their cars. However, due to the high occupancy on New Year’s Eve and guests arriving at the... More 

Pasig, Philippines
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed January 6, 2016

This hotel was a last minute booking from an online site. Unfortunately it didn't meet my expectations of a 4 star hotel. Check in and check out took us 30 minutes although 3 Front Desk staffs was there. The queen size bed was small compare to other hotels I've been. I have no problem with the classic style of the... More 

Helpful?
Thank red_feather25
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear red_feather25, Thank you for booking with us and for sharing with us your experience at our hotel. However, we are terribly saddened that you regarded your stay a “New Year’s Eve Horror”. We deeply regret if we fell short of your expectations. New Year’s Eve is one of the busiest days of the hotel and despite our preparation in... More 

Travelers are raving about these Pasig hotels

Philippines
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 6, 2016

Thumbs up for location, service and amenities. I initially booked only for an overnight stay but decided to extend for another night. It was nice of them to extend also the rate I got from Deal Grocer saving me from going thru the process again. My family had a blast especially that the indoor pool is heated. My husband and... More 

Helpful?
Thank Apple F
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Apple F, Thank you very much for your review and rating of our hotel. We are glad that you decided to extend your stay. It is also good to know that your family enjoyed our facilities like the heated swimming pool and the sauna as well as the gingerbread decoration and our buffet breakfast. We hope to share more... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 5, 2016 via mobile

We had our family outing sort of in the city, we look for an option of hot pool wherein you can deep in a swimming pool even the weather is a little cold of the season. We got a good rate on the rooms, 2 bed rooms with extra bed. Instead of paying an 9k at any private pool in... More 

Helpful?
Thank Bimmer T
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Bimmer T, Thank you for choosing to stay with us and considering our hotel as a wise alternative to an out-of-town resort. We are delighted to know that you and your family enjoyed our swimming pool and sauna. We shall certainly look forward to welcoming you back soon! Sincerely, Jorold Montelibano Director of Operations More 

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