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Richmonde Hotel Ortigas

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21 San Miguel Avenue | Ortigas Center, Pasig, Luzon 1600, Philippines
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1 room 1 guest
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Richmonde Hotel Ortigas
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242 Reviews from our TripAdvisor Community

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Traveler rating
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    108
    80
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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Tacloban, Philippines
2 reviews
5 of 5 stars Reviewed yesterday NEW

Since 2011, I always choose to stay at this hotel for my business trips for its excellent service, always pleasant staff, good food and comfortable rooms. :) Keep it up Team Richmonde Ortigas! 👍🏼 This hotel also offers a good location. Near St. Francis of Asisi Church, Malls (SM Megamall, Shangri-la, Podium), MRT Station, and other establishments (banks, restaurants, convenience... More 

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Manitouwadge, Ontario
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent one week in this hotel and enjoyed every minute of my stay. The location is convenient to both shopping and restaurants. The hotel itself is older but clean. Staff were especially friendly, helpful and accommodating. The fourth floor fitness centre met my needs and with the encouragement of their trainers, I managed to drop over ten pounds in... More 

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RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear MingYangEnglish, Thank you very much for sharing your experience in our hotel. We are delighted to know that you enjoyed every minute of your stay. It was our utmost pleasure to accommodate you and provide the best value services that you needed. We look forward to seeing you again soon! Sincerely, Jorold Montelibano Director of Operations More 

Bengaluru (Bangalore), India
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in this property for roughly 2.5weeks during my recent visit to Manila. Liked the property but there was a stale smell in the room, which the staff couldn't sense. Anyways, the breakfast buffet has a good spread and the staff at the restaurant is pretty helpful & Warm. There are a lot of eating options near the hotel and... More 

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RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Gunjan1980, We are pleased to know that you liked our hotel. We take pride in having friendly staff and a convenient location. Despite being older than most hotels in the area, we make every effort to maintain our facilities and keep up with the dynamic industry. In fact, we are currently planning on refurbishing our rooms. We have also... More 

Paranaque, Philippines
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

PROS: big rooms complete amenities (I believe) Good city view heated indoor pool breakfast buffet staff price (considering the location) CONS: old furniture and carpet (I read they are gradually working on the renovations and stuff)

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RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Eumi2011, We greatly appreciate your review of our hotel. We are glad to know that you found many PROs and that you like most of our facilities and amenities. We are indeed working on refurbishing our furniture and carpets. Hopefully, you will find them more pleasant when you stay with us again. Thank you. Sincerely, Jorold Montelibano Director of... More 

Singapore, Singapore
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 21, 2015

Had stayed in the hotel for about 5 nights way back in March-2008 during a business trip. Liked the hotel and it's staff. The staff was very warm & quite polite. Room was excellent along with the view. It's walking distance to the famous SM Mega Mall. 1-2 other malls are quite near and hence the place is good. Breakfast... More 

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RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Firoz_Raja, Thank you very much for your review of our hotel. We are delighted to know that you had an overall good experience during your stay and that you liked many aspects of our hotel such as our staff, our rooms, our breakfast offerings, and our convenient location. It will give us great pleasure to welcome you back again... More 

Marikina, Philippines
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 11, 2015

Liked the place, though the rooms were quite packed compared to other hotels in the metro. Food was also decent and breakfast buffet spread was unique (personally loved the taho station). Two things that left me dumbfounded: 1) Someone from the hotel knocked on our doors at 10 am (Check-out is at 12 nn) to count the number of stuff... More 

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RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear mkcarolino, Thank you for providing us your feedback of our hotel. We are pleased to hear that you liked the place and the food we served. We are extremely sorry for the inconveniences you experienced during your stay. There happened to be an unexpected problem with the call buttons of our elevators last Saturday morning during the time you... More 

NYC
Level Contributor
97 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed July 10, 2015

Stayed for two nights for a meeting, which is ideal as the meeting rooms are conducive for a group of 20-100. Bed is exceptionally comfortable with generous amount of pillows (4 + 2 in the cupboard). Good service from the team- from check in to room service. Friendly and prompt. Worth every penny and I would recommend to anyone who... More 

Was this review helpful? Yes 1
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear julcas, Thank you very much for your review and kind recommendation of our hotel. It is our utmost pleasure to provide you with your meeting and hotel room requirements. We sincerely apologize for any inconvenience that you experienced. Our Engineering Department already checked your room’s air conditioning unit to ensure that this will not happen again to other guests.... More 

Baguio, Philippines
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 6, 2015

The hotel is very old and the rooms are REALLY small. Amenities are just the basic,actually its one of my least favorite hotels in the Ortigas when it comes to rooms, facilities and amenities BUT what it lacks in facilities and amenities is very much compensated by the SERVICE. Service greatly improved since the last time i stayed here- security... More 

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RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear run_the_world000, We are very delighted to receive such commendation from you. Our hotel indeed takes pride in the friendliness of our staff and the customer service that we provide. Please be advised that renovations on our rooms and facilities are currently being planned. We hope that you will see greater improvements when you come back to stay with us... More 

Orlando, Florida
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 29, 2015

Suggest booking Jr Suite, non-smoking floor. These are corner rooms with floor to ceiling windows. View of sunset. Extra space for work and spreading out. Staff were pleasant and helpful. It is older, but OK. Small lobby. Difficult to get to with traffic. Short walk to SM Mega mall. WE have stayed there before and will do so again.

Was this review helpful? Yes
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Jerry S, Thank you very much for your patronage of Richmonde Hotel Ortigas. We are glad you enjoyed the view and that you found our staff pleasant. While traffic makes travelling around Metro Manila a bit difficult, we hope our proximity to main roads and transport stations, malls, restaurants, and different establishments makes our location more convenient for you.... More 

Cebu Island, Philippines
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 18, 2015

The place is accessible its located with the nearest mall and the accommodation is good all there staff were great . The room is simple yet elegant,its cozy and warm. Its clean and it makes you feel like you are home. SM is a walking distance and so is Podium.

Was this review helpful? Yes 1
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear anne18_cebu, Thank you for taking the time to post your review of our hotel. We are pleased to hear that you found Richmonde Hotel accessible, comfortable, and clean. It is indeed our goal to be a second home to our guests and we will be happy to welcome you back soon. Sincerely, Jorold Montelibano Director of Operations More 

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