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Astoria Plaza

15 J. Escriva Drive | Ortigas Business District, Pasig, Luzon 1600, Philippines
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1 room 1 guest
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Astoria Plaza
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301 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

The apartment hotel in general is average, the lobby is small . The building is not new but not that old. The room is average, nothing fantastic. The room rate is well within the budget, The furniture, fixtures and appliances are dated, its working but old.The service is above average. But the breakfast has its redeeming factor, for its price... More 

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1 review
3 of 5 stars Reviewed 2 days ago NEW

Stayed here during our wedding preps. Book 2 unit of their 2 bedroom for 2 nights. Pros: Spacious, clean, complete kitchen amenities, price is ok with a good location. Rooms are decent looking, from the looks of it they just got refurbished. Cons: Front desk officers are so stiff, not friendly at all, we had the longest experience of checking... More 

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Kuala Lumpur, Malaysia
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Quite a small lobby and walkway to the coffee house and the guest elevator is just right beside the hotel reception. Staff services are excellent, friendly and helpful. The hotel room were spacious, with kitchen, dining table and living room. The bedroom is spacious but the toilet really need some updates – they are OLD.

Was this review helpful? Yes
John T, Corporate Head - Branding, Creatives and Public Relations at Astoria Plaza, responded to this review

Dear Stevano73, Thank you for submitting a review on Trip Advisor about your recent stay at Astoria Plaza. We truly appreciate your feedback about the things we can improve on. Still, we are pleased to know that you had an enjoyable stay with us. The hotel is in the process of improving the facilities in order to provide all of... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We just stayed for the night to pass off storm Ineng aside from our accomodation is part of my friend's platinum membership w/ the hotel.the room is A ok almost perfect except for the bathroom...small!restful & worry free even tho' heavy rains & hard winds banged outside the windows of the 28th floor room, we felt secured & good sleep.the... More 

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John T, Corporate Head - Branding, Creatives and Public Relations at Astoria Plaza, responded to this review

Dear Jean V, Thank you for sharing your experience at Astoria Plaza last August 23, 2015. We are delighted to know that you were able to relax with us despite the heavy rains that day. Your kind words inspire us to continue improving our facilities to provide the best for all of our guests. We hope to welcome you back... More 

Las Vegas, Nevada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Although there were issues during our stay such as the refrigerator wasn't working or the a/c was frozen and wasn't circulating air properly, they were addressed immediately and replaced right away. The staff definitely made the difference to recommend this hotel to tripadvisor followers.

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John T, Corporate Head - Branding, Creatives and Public Relations at Astoria Plaza, responded to this review

Dear Andoyjr65, Thank you for your review of Astoria Plaza submitted last August 19, 2015. We are glad to know that you enjoyed your stay despite initially having a few inconveniences. We are also happy to know that our staff made the difference during your stay. Your kind words will definitely inspire them to keep up the good work. We... More 

Antipolo City, Philippines
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location is fine. Dining is affordable. Spacious and clean rooms. We got a two-bedroom suite. Friendly staff. The management however is strict when it comes to accepting visitors in the room. Food delivery is also controlled, allowed only for a certain number of people. What we also like is the shuttle service to the Ortigas area.

Was this review helpful? Yes 1
John T, Corporate Head - Branding, Creatives and Public Relations at Astoria Plaza, responded to this review

Dear Candy P, Thank you for your review of Astoria Plaza posted last August 14, 2015. We are glad to know that you had a relaxing time with us despite some inconveniences. We appreciate your feedback regarding our rooms and service. Rest assured we are committed to providing the best experience for all of our guests. We hope to welcome... More 

Cardiff, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This was our third time staying at Astoria and it was as good as ever. I have experienced all sizes of suites/rooms here and love the corner suites with the glass exterior walls - there are some cool views over the Pasig skyline at night. The staff are very polite; excellent service as usual. Great location in Pasig, Only issue... More 

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John T, Corporate Head - Branding, Creatives and Public Relations at Astoria Plaza, responded to this review

Dear JBunney17, The management would like to thank you for your review of Astoria plaza submitted last August 13, 2015. It gives us great pride to know that we have fulfilled your expectations during the three times you have stayed with us. Rest assured we remain firmly committed to providing nothing but the best for all of our valued guests.... More 

Ozamiz City, Philippines
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 8, 2015

We got a 2-bedroom suite with 2 large baths, spacious living room, and kitchen. Breakast was not fancy but good. The hotel had a shuttle bus that took us to and from the mall not far away.. The kitchen was well-equipped so we did a little cooking and lots of eating. Then came the rub -- we wanted to clean... More 

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Kapolei, Hawaii, USA
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 23, 2015 via mobile

I booked Astoria Plaza since this is the property that RCI is under with. The photos on the website was misleading since its no way looks like the room on their website I should have known better since I travel a lot but I didn't think that I'm paying almost $20,000 for my timeshare and just to stay in this... More 

Was this review helpful? Yes 4

Travelers are raving about these Pasig hotels

N. Ireland
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 5, 2015

Smart looking hotel but very pretentious . Trying hard to play with the big chains but not quite succeeding. the lunch buffet was over priced for the limited selection although I must admit what food there was was very tasty We dined here using a 25% discount voucher which with a lot of creative accounting only managed to reduce our... More 

Was this review helpful? Yes 5
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