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Astoria Plaza

15 J. Escriva Drive | Ortigas Business District, Pasig, Luzon 1600, Philippines
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Astoria Plaza
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294 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ozamiz City, Philippines
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We got a 2-bedroom suite with 2 large baths, spacious living room, and kitchen. Breakast was not fancy but good. The hotel had a shuttle bus that took us to and from the mall not far away.. The kitchen was well-equipped so we did a little cooking and lots of eating. Then came the rub -- we wanted to clean... More 

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Kapolei, Hawaii, USA
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 23, 2015 via mobile

I booked Astoria Plaza since this is the property that RCI is under with. The photos on the website was misleading since its no way looks like the room on their website I should have known better since I travel a lot but I didn't think that I'm paying almost $20,000 for my timeshare and just to stay in this... More 

Was this review helpful? Yes 3

Travelers are raving about these Pasig hotels

N. Ireland
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 5, 2015

Smart looking hotel but very pretentious . Trying hard to play with the big chains but not quite succeeding. the lunch buffet was over priced for the limited selection although I must admit what food there was was very tasty We dined here using a 25% discount voucher which with a lot of creative accounting only managed to reduce our... More 

Was this review helpful? Yes 5
Ontario, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 4, 2015

We held an Event there last March 2014. Event Coordinator, Ms. Jameiah Clavecilla, executed the Event excellently and as per our specifications even though we only met once to have a face-to-face meeting 2 months prior to the Event. Communication with her, although done mostly via email, was no problem at all. She was about to respond in detail and... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 2, 2015

We booked a 2-BR suite for an overnight stay. I was with my husband, parents, 10 yo daughter and 4 yo niece. The place was really large. Lots of space in the living and dining area, as well as the kitchen. Woke up late for the breakfast buffet but the staff accommodated us nonetheless. From the frontdesk, to the bellboys,... More 

Was this review helpful? Yes 1
John T, Corporate Head - Branding, Creatives and Public Relations at Astoria Plaza, responded to this review

Dear Tet S, Thank you for your review on Astoria Plaza submitted on June 2, 2015. We are pleased to have provided you and your family four-star experience during your stay with us. Your comments are a testament to our commitment to provide nothing but the best for all of our valued guests. We truly appreciate you choosing Astoria Plaza... More 

Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 29, 2015

We booked a 2 bedroom unit last January for an overnight stay prior to my sister's wedding. Check in was smooth and the room accommodated us all. The room was huge, kitchen, dining area, living room, two tb's and two bedrooms. The master has a king bed and the other room has two single beds. We are a big family... More 

Was this review helpful? Yes 2
John T, Corporate Head - Branding, Creatives and Public Relations at Astoria Plaza, responded to this review

Dear Dwight E, Thank you for your review on Astoria Plaza submitted on May 29, 2015. We are delighted to have provided exceptional service during such an important time for you and your family. Your kind words serve as inspiration for us to continue providing the best experience for all of our valued guests. Our engineering is in the process... More 

Brisbane, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 28, 2015

We booked 2 rooms at Astoria Plaza for 2 nights -- one 1-bedroom suite and one 2-bedroom suite. I expected or at least hoped to experience the same Astoria that I happily stayed at 9 years ago. The suite was spacious and clean-ish. Wi-fi was good. However, that's where the good points end. 1. The bathrooms were atrocious! There was... More 

Was this review helpful? Yes 1
John T, Corporate Head - Branding, Creatives and Public Relations at Astoria Plaza, responded to this review

Dear Pestoshrek, Thank you for taking the time to share your most recent experience at Astoria Plaza. We would like to apologize that were not able to deliver the same experience you previously had. Rest assured our engineering is continuously working to maintain the bathrooms in our suites and is doing rectification work on 5 suites per day. Your comments... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed May 24, 2015

Astoria is close to my heart as this is where we stayed for my wedding preps years back. We came back this month this time for sister's wedding preps and we were quite disappointed. First the good... rooms are really spacious. We booked two suites (a two-bedroom and one-bedroom). Size-wise, both rooms did not disappoint and served our purpose for... More 

Was this review helpful? Yes 1
John T, Corporate Head - Branding, Creatives and Public Relations at Astoria Plaza, responded to this review

Dear alonnika, Thank you for your review on Astoria Plaza posted on May 25, 2015. We would like to apologize if were not able to deliver satisfactory service you expected during an important time for your family. Your comments about the bathrooms and the parking spaces are very much appreciated. Rest assured that we remain firmly committed in providing the... More 

Makati, Philippines
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
3 of 5 stars Reviewed May 20, 2015

We've checked in at Astoria back in March to their 2-bedroom suite and it's not a very pleasant experience. The suite is quite spacious and rooms are clean. The bathrooms is quite small though. What I dont like is that the hotel housekeepers were not cleaning the room on scheduled housekeeping hours. We have to call them first to send... More 

Was this review helpful? Yes 2
John T, Corporate Head - Branding, Creatives and Public Relations at Astoria Plaza, responded to this review

Dear JustJyv, Thank you for taking the time to write about your most recent experience at Astoria Plaza last May 21, 2015. As a top contributor on Trip Advisor, we truly appreciate your constructive comments about the housekeeping and the hotel’s elevators. We have informed housekeeping of your concern to apply their regularly scheduled room servicing and they will make... More 

Rehoboth Beach, Delaware
Level Contributor
110 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 20, 2015

So far I have been pleased with my stay here. Got a one bedroom unit that has spacious living room. Complete kitchen with fridge. The staff are really friendly, courteous and prompt and willing to help you with any request. I appreciate the free shuttle to nearby malls. Initially I thought I can walk to most of them but with... More 

Was this review helpful? Yes 1
John T, Corporate Head - Branding, Creatives and Public Relations at Astoria Plaza, responded to this review

Dear doctipen17, The management would like to thank you for your review on Astoria Plaza posted on May 20, 2015. We are delighted to know that you enjoyed your stay with us. As a top contributor on Trip Advisor, your kind words serve as inspiration for us to continue providing excellent service to all of our valued guests. Rest assured... More 

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