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All 16 Pasig hotels

Holiday Inn Manila Galleria

4.0 of 5 Hotel   |   1 Asian Development Ave., Pasig, Luzon 01655, Philippines
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62%
Ranked #8 of 16 hotels in Pasig
A recent review
4 of 5 stars reviewed 5 days ago
BikeC Manila, Philippines
  • Overview
  • Reviews (402)
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402 people have reviewed this hotel

Traveler rating
    73
    165
    106
    36
    22
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85
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125
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Spanish first
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English first
Manila, Philippines
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a training at Crowne Plaza Galleria but the event guest rooms were booked in this hotel, which has access to both Crowne Plaza Hotel function rooms and Robinsons Galleria Mall. A nice treat for shop-a-holics. After a full day at the training, Holiday Inn offers a relaxing getaway to pamper a tired body. We were booked at a... More

Was this review helpful? Yes
Manila, Manila, Philippines
Senior Reviewer
9 reviews 9 reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Thanks to our sponsor for this another lovely staycation. The hotel where you can cross from somewhere in the floors to the mall. It has 2 restaurants and a cozy bar. My fiance and I celebrated our 10thyear anniversary and his 29th birthday (advanced celeb) here. The front desk staff are very warm and accommodating. We were offered with welcome... More

Was this review helpful? Yes
JuliaMacario, Distribution and Relationship Executive at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, We are thrilled to hear that you celebrated your special moments with us and that you enjoyed your stay. Our staff is truly the gem in Holiday Inn Manila Galleria and we will welcome you back on your next visit! All the best, Distribution and relationship Marketing Executive More

Fort, Taguig
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Much to our need to book a hotel on a Friday, 18th of July, we found this hotel with attractive deal via Deal Grocer. Though stated in DG, booking valid for stay on a sat, sun and mon only. As a frequent online deal buyer, I've come across (several times)merchants that are flexible with their terms and conditions when you... More

Was this review helpful? Yes
JuliaMacario, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for writing us your feedback. We understand that there are several points in your stay that we can improve. Rest assured that we are committed to delivering quality service and our management team is already looking into the concerns you have mentioned during your stay. Our Quality and Continuous Improvement Officer wishes to contact you... More

USA
Contributor
17 reviews 17 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was very clean and it is a bit dated, but that was ok. Lots of beautiful wood. My room overlooked Manila and it was pretty good. Very clean and wifi was good and free with my IHG membership - not sure if it is free otherwise. The staff was very helpful with helping me arrange a driver. The... More

Was this review helpful? Yes
JuliaMacario, Distribution and Relationship Executive at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, It was our pleasure to have you as our guest and I am pleased to learn that you are happy with your stay with us. We are very grateful for your recognition towards the interior of our hotel, our Wi-Fi, and our sevice. We are thrilled to know that you will stay here again at Holiday Inn... More

Sydney, Australia
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was clean and I was well looked after. The rooms could do with a freshen up but did suffice. Helped by my upgrade!! The breakfast was good but not excellent. Close proximity to shops so will make you happy. Also good location to many restaurants. Make sure you use the do not disturb sign on your door or... More

Was this review helpful? Yes
JuliaMacario, Distribution and Relationship Executive at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for choosing Holiday Inn Manila Galleria and for taking the time to write a detailed review of your stay. We are glad to hear that you were happy with your room being upgraded and the nearby facilities. It gives us great pleasure to make our guests happy and we hope to continue to provide you... More

Laguna Province, Philippines
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel sucks! This what happened 1. Before check in we made a call asking what is the earliest we could check in FO said 1PM (standard 2PM) my friend arrived 1PM she ended up gettin into the room at 4PM! 2. We are not informed about corkage (food & drinks) 3. Employee lack empathy. They have that attitude (raising... More

Was this review helpful? Yes 6
JuliaMacario, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Ms. Jenny, We deeply appreciate that you shared with us your insights about our services. It is sad to hear that we did not meet your expectations on your first stay in our hotel. Your comments are valuable to us. We hope you would allow us to contact you by emailing our Quality and Continuous Improvement Officer, Michelle Serania... More

Manila, Philippines
Contributor
20 reviews 20 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our company recently held an event here in one of their function rooms and also checking in to their rooms. Their rooms were big and clean. But over all their service was a tad bit lack luster. Also, the hotel building was rather old as well. The location can go either way, it can be positive since it's located right... More

Was this review helpful? Yes
JuliaMacario, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Mr. Tayaban, We want to be your home away from home. Which is why we understand how valuable it is for you to have a clean, big room, and an accessible hotel. It gives us great pride to be able to provide you these services and facilities Rest assured that we will enhance our staff services so that you... More

Singapore, Singapore
1 review
2 of 5 stars Reviewed 4 weeks ago

Location is good as it is adjacent to a shopping mall and near the major commercial district of the city. However the overall hotel is old. Overall staff services, I would rate it as 5 on a scale of 1 - 10 (10 being the best) although the usual friendliness of staff at reception, housekeeping and hotel security meet the... More

Was this review helpful? Yes
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your feedback and sharing this to us. It is my deepest regret that you feel that way about our hotel. Rest assured that it is not intention to do so and I would like to apologize regarding this issue. I do hope you would allow us another opportunity to serve you better. Please do... More

Manila Philippines
Top Contributor
233 reviews 233 reviews
103 hotel reviews
166 helpful votes 166 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I booked a 2 bedroom suite at this hotel for a pre-Father's day celebration. Sad to say , I was really disappointed , since the suite where we stayed 4 years back had the same design etc. It was only about space , nothing else. The airconditioning was not cold enough, lighting was poor, smell/odor was quite different . The... More

Was this review helpful? Yes
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your feedback. We are very much pleased to hear from you. We regret that you were not pleased with your stay. However, I am pleased to inform you that we already have lined up projects to improve our facilities. We value your comments seriously. I shall be cascading your comments to the teams so... More

Paranaque
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

An overnight stay atHoliday inn Ortigas, it is an OK hotel. Our rooms were upgraded, the hotel has a "vintage" feel to it which isn't necessarily a bad thing. The TV was bad, well, the brand (devant), a minor issue but annoying enough. The free breakfast was average (many choices), but the sushi they served was obviously not the freshest.... More

Was this review helpful? Yes
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, We appreciate the time you spent in sharing with us your experience. I do understand that you have concerns and we would like to apologize for the inconvenience it may have caused. Rest assured that we will be using your review to improve our services. I do hope that you would give us another chance to make... More

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Additional Information about Holiday Inn Manila Galleria

Address: 1 Asian Development Ave., Pasig, Luzon 01655, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Pasig
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Manila Galleria 4*
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Also Known As:
Holiday Inn Manila Galleria Hotel Pasig
Manila Holiday Inn
Holiday Inn Manila Galleria Metro Manila/Pasig, Philippines

171 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Spa Hotel in Pasig #6 Luxury Hotel in Pasig
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Galleria Manila is a 4 star hotel in Manila, Philippines, con¬veniently located at the heart of Ortigas Center. Formerly known as the Manila Galleria Suites, this hotel in Ortigas has a total of 285 guest rooms with coffee and tea making facilities, cable TV, multi-channel radio, IDD/NDD telephone and mini-refrigerator. High speed Internet available upon request (separate payment). ... more   less 
Number of rooms
285

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