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All 14 Pasig hotels

Holiday Inn Manila Galleria

4.0 of 5 Hotel   |   1 Asian Development Ave., Pasig, Luzon 01655, Philippines
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63%
Ranked #6 of 14 hotels in Pasig
A recent review
3 of 5 stars reviewed 1 week ago
Jamie575 Singapore, Singapore
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364 people have reviewed this hotel

Traveler rating
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    96
    32
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Thai first
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English first
Singapore, Singapore
Top Contributor
64 reviews 64 reviews
37 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Holiday Inn Manila Galleria for one night during our brief stop in Manila for a sporting event. After negotiating the traffic from the Ninoy Aquino International Airport, we arrived at the hotel. Bags were picked up by the bell hops and we were ushered into the warm double volume lobby. Check in was quick and we... More

Was this review helpful? Yes
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for sharing your comment via Trip Advisor. I am pleased that you appreciate the size of our room, amenities, breakfast selections and direct mall access. However, we regret that despite of all your positive feedback, you were not one hundred percent satisfied with your stay. We would like to apologize for the inconvenience this may... More

Dumaguete City, Philippines
2 reviews
5 of 5 stars Reviewed 1 week ago

Holiday Inn was no surprise for me. Being an international hotel name, my expectations were high but they exceeded my expectations making me delighted and making me want to stay here every time I travel. My stay was typical but what makes Holiday Inn different from the rest is the service that they give and offer. Over all, it was... More

Was this review helpful? Yes
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your kind words about our hotel. As a Holiday Inn brand in the Philippines, it is important for us to deliver a consistent brand experience. I am delighted to read your review. I will be happy to share this to the team. This would surely boost our confidence and inspire us to keep doing... More

Ungasan, Indonesia
2 reviews
5 of 5 stars Reviewed 1 week ago

it's good to stay for vacation. can go to shopping cuz mall's directly connected w hotel. how continent!! haha especially the good thing about Holiday Inn is kind staffs and services compare w other hotels in that area. and there's Chinese restaurant. it's the best chinese restaurant ever in the Manila. so fresh and yammmmmyyyyyyyyyy. btw when you select the... More

Was this review helpful? Yes
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for taking your time to share with us your wonderful experience. We are delighted to know that you were happy with your stay. Our direct mall access is well loved by our guests because of the convenience it offers. Also, we are pleased to know that you were able to try Xin Tian Di -... More

Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Dear General Manager I am a PC Platinum member staying at IHG hotels up to 50-70 nights annually for the past 20 years. I made a booking to stay from 16 to 19 April. After I received the email confirmation for the reservation, I wrote in to ask to be allowed to check in earlier at 10am if possible. To... More

Was this review helpful? Yes 1
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for sending us your feedback. We wish to get in touch with you. Please do email me or our Quality Officer at misha.serania@ihg.com and I will personally forward your comments to our General Manager. Looking forward to hearing from you soon. Regards, Public Relations Manager More

Cavite
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I have rented from this place several times but the last time was a disaster. Where do I start? 1. False advertising - advertised WIFI and maid service however when I arrived I was told the unit had no WIFI and no maid service would be provided. I made an issue of this as it was clearly advertised on a... More

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A TripAdvisor Member
3 of 5 stars Reviewed 3 weeks ago

It is no longer a surprise for me and my boyfriend every time we stay in Holiday Inn here in Ortigas. Either one of our room fixtures doesn't work or that we have our keys nlt working before we check out. What is the use of the front desk people calling your room 3 hours before your check out time,... More

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Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, We are grateful for spending your time to share with us your recent experience. We would like to thank you for your loyalty and for choosing to stay at Holiday Inn Manila Galleria because of our location and the convenience the it offers. However, we deeply regret that you weren't 100% satisfied with your stay. Prior your... More

Mumbai
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Comfortable Stay. Nice Clean Rooms. Courteous Staff. Breakfast is lavish, Bar one ( bar) has Live performance which keeps you company apart from International Crowd. It is right next to a mall which proves a good Shopping option as well. I enjoyed the stay. But would wish if the Hotel is renovated with newer facilities, better furniture as well. Would... More

Was this review helpful? Yes
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, We appreciate the time you spent to share your feedback about our hotel. We are very much pleased that you are happy with your stay especially on the hotel's bar and direct access to the mall. We are pleased to inform you that we are gradually improving our facilities starting with our elevators by late this year.... More

Bangkok, Thailand
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The bed is fine but the furnishings and the dimly-lit bathroom are so very dated. The hotel should invest in refurbishing the bathroom at least. The good thing about this hotel is its location - next to the mall and very near offices in the Ortigas area. Housekeeping is so inefficient. They did not replenish the tissue paper that ran... More

Was this review helpful? Yes
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, We are grateful for the time you spent to share with us your recent experience. Allow me first to thank you for choosing to stay with us and appreciating our hotel's strategic location and direct access to the mall. Regarding our housekeeping services, we apologize for not meeting your expectations and for the inconvenience this may have... More

Kelkheim (Taunus), Germany
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Room is acceptable. The cleanliness is good. The front desk staff are untrustworthy and unscrupulous. They are deceitful. Pay attention to your hotel billing. After a week of stay...I tried to book another week stay, but they would like to charge me primo price for the same room or a room with a rooftop view. One would think consideration for... More

Was this review helpful? Yes 1
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for taking your time to share your reviews via Trip Advisor. I am deeply saddened knowing about your feelings during your recent stay with us. Rest assured that it wasn't the intention of our staff to make you feel that way. Please do accept my sincerest apologies on behalf of the team for any inconvenience... More

Yokohama, Japan
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 9, 2014

The room is clean and enough big; a shopping mall is directly connected to the hotel; you find a convenience store across a street. I booked a single room with a king size bed; however, it is actually not available. A room with small size two beds and a desk is located separatedly from the bed room. If you are... More

Was this review helpful? Yes
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you so much for taking the time to write about your recent stay with us. It is pleasing to know that you appreciate our clean and spacious rooms and that you enjoyed our hotel’s location. We appreciate your comments regarding our room reservation process. Guest satisfaction is our main concern and through your feedback, we are... More

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Additional Information about Holiday Inn Manila Galleria

Also Known As:
Holiday Inn Manila Galleria Hotel Pasig
Holiday Inn Manila Galleria Hotel
Holiday Inn Manila
Manila Holiday Inn
Holiday Inn Manila Galleria Metro Manila/Pasig, Philippines
Address: 1 Asian Development Ave., Pasig, Luzon 01655, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Pasig
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 14 hotels in Pasig
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Manila Galleria 4*
Official Description (provided by the hotel):
Holiday Inn Galleria Manila is a 4 star hotel in Manila, Philippines, con¬veniently located at the heart of Ortigas Center. Formerly known as the Manila Galleria Suites, this hotel in Ortigas has a total of 285 guest rooms with coffee and tea making facilities, cable TV, multi-channel radio, IDD/NDD telephone and mini-refrigerator. High speed Internet available upon request (separate payment). ... more   less 
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