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Oakwood Premier Joy-Nostalg Center Manila

Travelers' Choice award winner
17 ADB Avenue Ortigas Center, Pasig, Luzon, Philippines
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1 room 1 guest
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Oakwood Premier Joy-Nostalg Center Manila
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381 Reviews from our TripAdvisor Community

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Traveler rating
    240
    112
    22
    6
    1
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113
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
  • All months
    (381)
  • Mar-May only
    (102)
  • Jun-Aug only
    (109)
  • Sep-Nov only
    (97)
  • Dec-Feb only
    (73)
All months
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Service apartment at its best in this part of the city. Breakfast buffet was top notch. The one bedroom suite was able to accommodate our whole family with lots of room to spare. Highly recommended to families looking for a place to spend a staycation in the metro

Was this review helpful? Yes
Trevor M, General Manager at Oakwood Premier Joy-Nostalg Center Manila, responded to this review

Dear jralfonso, Many thanks for your review of Oakwood, I appreciate you taking the time to comment. I'm pleased that you enjoyed your stay with us and as you have mentioned, the One Bedroom can easily accommodate your family. It is 90 sq m, and is a reason that we host many families here for their Staycations. Thanks again and... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Checked in 3rd Aug for studio type room for 5 nights. Room was nice size with everything - full kitchen, sofa and even a washer/dryer. I must say - very practical and location great - very near to the malls. I called guest services with very minor issues with the room and they were on the case straight away to... More 

Was this review helpful? Yes
Trevor M, General Manager at Oakwood Premier Joy-Nostalg Center Manila, responded to this review

Dear seaaddict1 Thank you for your review, I was really touched with your comments on our staff. I appreciate you taking the time to mention them. I have already passed your comments to them! Thank you also for your comments on the property and feedback on the bar; I do recall talking to you there and discussing Sonny's professionalism and... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It has been our third time to stay in this hotel. We were able to try staying at their studio room, one-bedroom and two-bedroom suite, and were equally satisfied with each of said accomodation. It is situated fairly close to the mall (Robinsons Galleria), which was just a short walk away. In-room facilities were outstanding. Anything you might possibly need,... More 

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Trevor M, General Manager at Oakwood Premier Joy-Nostalg Center Manila, responded to this review

Dear theWanderingSoul88 Thank you for your review of Oakwood, I read it with interest. Firstly thank you for your loyalty to Oakwood; three times now and set for another return in due course. I appreciate that you have a choice of accommodations in Ortigas so I am happy that you enjoy our facilities and choose to return for your Staycations.... More 

Marikina, Philippines
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at a 1 bedroom for an overnight staycation. Check in was quick. The room was spacious and easily fit my entire family when they came over, with room for kids to play. Did not use the kitchen for cooking but it had utensils, pots, and even serving dishes. Everything was clean. Bathroom was nice and big too. The bed... More 

Was this review helpful? Yes
Trevor M, General Manager at Oakwood Premier Joy-Nostalg Center Manila, responded to this review

Dear AnnaAD706 Thank you for your short but concise review of your One Bedroom Suite, I'm delighted that you enjoyed the experience. This One Bedroom was 90sq m, very spacious, a reason that we are so very popular for Staycations. Thank you again for taking the time to review us and I look forward to hosting you again some time... More 

Rockingham, Australia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My wife and I have travelled a fair bit and have stayed at countless hotels. Never have I felt so compelled to become a Tripadvisor member so that I can share my experience. This is without a doubt the most exceptional hotel stay I have ever had the pleasure of experiencing. Sonny and the staff at the Oakwood Premier were... More 

Was this review helpful? Yes
Trevor M, General Manager at Oakwood Premier Joy-Nostalg Center Manila, responded to this review

Dear Jim R Many thanks for your review of Oakwood, it was a delight to read. Thank you for your kind words on Sonny, he is as you have identified a very professional and important member of our team. Of course I can't leave out our nurse, she is also a key component on our medical staff. Again, thank you... More 

Manila, Philippines
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was a good first impression but I wasn't really in awe of the property. The plus side are the rooms. I stayed at a 1 bedroom apartment and I loved it. It was huge and clean as shown in my photos. We had dinner at Nostalgia and I enjoyed the food there. The lady who works at the restaurant... More 

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Trevor M, General Manager at Oakwood Premier Joy-Nostalg Center Manila, responded to this review

Dear Bulakbol, Thank you for your review, much appreciated and some issues for me to consider. I'm pleased you enjoyed our rooms they are comfortable, very spacious 90 sq m rooms and like your feedback, we get many positive comments on these rooms. Thank you also for your kind comments on our Nostalgia restaurant staff, I shall pass your feedback... More 

Sydney
Level Contributor
40 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed here for business a few times in the past year simply because it's close to our Manila office. If I didn't need to stay in this area, I probably wouldn't stay here. But when I have, it's actually been very good. It looks a bit old-hat and b-grade from the outside and even the foyer, but the rooms... More 

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Trevor M, General Manager at Oakwood Premier Joy-Nostalg Center Manila, responded to this review

Dear Peter Thank you for your review, I read your comments with interest. You are correct, we are what we are, great staff, helpful, positive attitudes and rooms that are quite frankly the largest in the area. WiFi is very strong and that's important to business people such as yourself. Keep supporting us when you are visiting, we won't let... More 

Cebu City, Philippines
Level Contributor
34 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A walk thru metal detector & security personnel with` canine are the entrance. i arrived at the property at 1130. showing my AGODA voucher thru my ipad.. front desk staff Nena was friendly, helpful & professional. check in was fast. Studio executive room 1908 was ready before the check in time. suite has large comfortable bed with fresh duvets &... More 

Was this review helpful? Yes
Trevor M, General Manager at Oakwood Premier Joy-Nostalg Center Manila, responded to this review

Dear Jun L, Thank you for your comprehensive review. much appreciated. I was interested to read that you had stayed with our competitors and that we have come up 'best in class' with these properties, I appreciate your vote of confidence. Also, your comment on Nina is also appreciated, I will pass your remarks on to her. Again, thank you... More 

Metro Manila, Philippines
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The overall stay experience is great. The staff and service is friendly but professional and no request is too much trouble. The room is 5 star, very modern and practical. Internet is fast. The breakfast is a good variety of western and local food and plenty of it. The staff in the restaurant are very efficient and friendly. I would... More 

Was this review helpful? Yes
Trevor M, General Manager at Oakwood Premier Joy-Nostalg Center Manila, responded to this review

Dear Steve Many thanks for taking the time to review Oakwood. Nice to read that you are very comfortable here; you are correct, our staff are very friendly, professional, they go out of their way to assist. We have a 'Can Do' culture in the property and I believe it resonates throughout the property. Thank you again for your feedback,... More 

Manila, Philippines
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 23, 2015

We had a wonderful stay. The hotel, besides being luxuriously appointed, provided us and our family with the best service we have experienced in any hotel around the world. A big thank you to Sonny for his special attention and service. Having said that, all of the staff from the front counter to the porter to the waiting staff in... More 

Was this review helpful? Yes 4
Trevor M, General Manager at Oakwood Premier Joy-Nostalg Center Manila, responded to this review

Dear George Thank you for your review of Oakwood, you had some great comments for us. I appreciated your feedback on Sonny and our front reception staff, be assured I will personally pass your comments on to them. They are great people and they make me proud, they set themselves high standards and are a component of our overall success... More 

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