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Hotel Jen Manila

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3001 Roxas Boulevard, Pasay, Luzon 1305, Philippines (Formerly Traders Hotel, Manila)
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Hotel Jen Manila
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475 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Quezon City, Philippines
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We're staying here now and we have to say that it was been a splendid stay so far. Superb customer service, great staff, fine dining. The rooms are spacious, clean tho' have that feeling of being old but it is not an issue. Only peeve is that there are no bidets in the bathroom. Everything is within distance, from SM... More 

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China
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I got your attention, did n't I ? Hotel Jen is outstanding !! I stayed here 4 nights last week during the Philippine livestock show. It is all about the people who make this place remarkable . Service is superb,always with a smile.The waitress in the bar is so attentive,coming back on the second evening she knew exactly what i... More 

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Pasig, Philippines
Level Contributor
147 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 1 week ago

Been to Hotel Jen. The executive rooms were spacious, modern and luxurious. The executive lounge has a nice view of Manila Bay, perfect view while having breakfast. I also noticed that they have high speed wi fi. I was able to download a clip, in mere minutes. The lobby restaurant Latitude has great courteous staff/server, and good selection of food.... More 

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Level Contributor
129 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We held our commencement exercises here and we were all wowed by the hotel's transformation. The huge ballroom is so chic and elegantly adorned. The staff , Josh particularly was a perfect hostess and event coordinator! We love you hotel Jen!

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Jakarta, Indonesia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed at Hotel Jen for 5 nights for a business trip. The location is good if you wanna go around Pasay or Makati area, and pretty close to the airport. However, I think it's quite far from the city center. The hotel staff were very friendly and helpful. Taxis were easy to get. The breakfast was nicer than the... More 

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Voorhees, New Jersey
Level Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent 3 nights in the Concierge and its better to take this level of room rather than the regular room with no food and service facility. WIFI was free but I had a lot of issues with the Firewalls. Lots of snack choices

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New York City, New York
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel offers a pretty good value for travelers from the US. The rooms are as advertised, and the breakfast is yummy. We only stated one night, so we didn't utilize the concierge for any services and recs. The location is pretty convenient for getting into the Old City by taxi, but it's about 1 hour from the airport in... More 

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Edward K, General Manager at Hotel Jen Manila, responded to this review

Dear Patrick, Thank you so much for your positive feedback about our hotel. Your thoughts about our rooms, breakfast and location have been shared with all. I am excited to welcome you back some time in the future to experience "That Jen Feeling" once again. Yours sincerely, Edward Kollmer General Manag More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I just knew recently that the hotel changed name from the 'traders hotel by shangrila' to hotel jen. Well anyway, the room was very clean, spacious, good AC, modern, minimalist type with a great view of the city over a great big window. The bed is very comfortable and overall room wise, I like it! The downside was the dining... More 

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HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Dear Mary Ann, Thank you so much for your positive feedback about our hotel. I am really happy you enjoyed your stay with us. Your thoughts about our team and rooms have been shared with everyone. I appreciate your comments about the air conditioning at the lobby area, our dining outlet and its meal selections, these are noted and will... More 

London, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 1, 2015

We stayed a couple of times as we travelled through the Philippines on a shoot and we found the hotel to be very comfortable and conveniently near the airport yet far enough to not be directly under the flight path. The rooms were spacious and always wonderfully clean. The staff were very helpful and friendly. Good breakfasts in the morning... More 

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HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Dear Tim, Thank you so much for taking time to share your experience at Hotel Jen Manila. Very happy to hear you enjoyed your stay with us and the positive comments about our location, bedrooms and breakfast. I will make sure that your kind words will reach my team. We are excited to have you back some time in the... More 

1 review
4 of 5 stars Reviewed May 27, 2015 via mobile

Very nice hotel,service is good and staff are friendly and very accomodating.This is our 3rd stay in this hotel and we tried thier suite room,Very nice and spacious.The club lounge is very nice with nice view.

Was this review helpful? Yes
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Dear Mary Jane, Thank you so much for sharing your excellent experience at Hotel Jen Manila. I really appreciate your comments about our rooms, service and team and will definitely share your kind words with everyone here at Hotel Jen Manila. I look forward to welcoming you back and experience ‘That Jen feeling’ again. Kind regards, Edward Kollmer General Manager More 

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