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Hotel Jen Manila

4.0 of 5 3001 Roxas Boulevard, Pasay, Luzon 1305, Philippines (Formerly Traders Hotel, Manila)
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Hotel Jen Manila
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Hotel Jen Manila
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422 reviews from our community

Traveler rating
    139
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    59
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

During the Pope's visit Hotel Jen was one of the Hotel that offers a good vantage point to see the Pope. Eighter City View & the Bay view offers you to see the coming & going of the Pope, better yet line up on the street to get a closer view because the Hotel is just along Roxas Blvd. across... More 

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1 review
2 of 5 stars Reviewed yesterday NEW

I booked my family here for New Year's Eve and availed of the promo offering which included a buffet dinner at the restaurant Latitude and tickets to the New Year's Eve countdown event (but excluded breakfast). We booked two rooms since we were four adults. Since I read that the event was going to be held at the Club Lounge,... More 

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new south wales
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Having not been in Manila by myself for more than 30 years it was disconcerting to be driven to a hotel whose name was not the one I booked with!! (I booked with 'Traders Hotel' and as we pulled into the driveway the driver said - We're here now ma'am; the hotel changed names a few days ago.) My initial... More 

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TradersHotelManila, General Manager at Hotel Jen Manila, responded to this review

Dear Aprilledawn, Thank you so much for your amazing review about our service. We truly value the opinions of our customers and we are glad that we have met your expectations. We are happy that you have found us and highly considering staying with us on your next visit. I am excited to have you come back and experience “That... More 

2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Rude arrogant tone of voice. Dropped the phone on me. What service. Ugh. Club rooms are dusty and not so clean. Not enough staff to address needs. It's an okay place to stay. Just okay. I mean its clean enough. Beds are not itchy so thats a good sign. Toiletries are complete. Good enough.

Was this review helpful? Yes 1
TradersHotelManila, General Manager at Hotel Jen Manila, responded to this review

Dear hamisoutfordinner, Please allow me to express our sincerest apology for the inconveniences you experienced on your recent stay. Thank you for bringing these to our attention. We believe that it is with feedback like this that we can improve our services and facilities. We have taken note of your concerns and rest assured that we will investigate on this... More 

Los Angeles, California
Contributor
20 reviews 20 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Among other attractions, it is located just across from the CCP (Cultural Center of the Philippines) and Star City (which is fun for kids), around the corner from the Harrison mall, a block away from the Metropolitan Museum of Manila, a few blocks away from restaurants such as Aristocrat and Max's, just down Rojas Blvd from Luneta/Rizal's Park and the... More 

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TradersHotelManila, General Manager at Hotel Jen Manila, responded to this review

Dear mvc1970, Thank you so much for your amazing review about our location. We hope you enjoyed your stay and had a great time. We have taken note of your suggestions and rest assured that we will continue to work on our services and facilities. We are excited to welcome you back here in Hotel Jen Manila and experience “That... More 

Quezon City
Top Contributor
57 reviews 57 reviews
25 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here with the family for the 2015 new year celebration! We got a 1 bedroom suite, which was amazingly big! The living room and study were big! The bedroom area has a king size bed and has its own two seater sofa. Both living and the bedroom can actually accommodate extra beds (if needed), given the space! There is... More 

Was this review helpful? Yes 1
TradersHotelManila, Manager at Hotel Jen Manila, responded to this review

Dear Joelbizdevco, Thank you so much for your amazing review about our Suite rooms. We are happy to hear that you and your family enjoyed your stay and had a great time. We have taken note of your suggestions and rest assured that we will continue to work on our services and facilities. We are excited to welcome you back... More 

Manila, Philippines
Contributor
17 reviews 17 reviews
15 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Previously it was named TRADERS HOTEL now they call it HOTEL JEN. It was my first time to book this hotel ever since it was built. The outside look of this hotel looks old and outdated. When i entered the hotel well it looks renovated and presentable. Hotel front office staff is accommodating and friendly. I got the deluxe room... More 

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TradersHotelManila, General Manager at Hotel Jen Manila, responded to this review

Dear Mejorell, Thank you for sharing your recent experience with us. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Your comments have been discussed to individual department heads and rest assured appropriate actions have been taken. Please accept our sincere apologies and we hope you will give us another chance... More 

London
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I've stayed at a number of Traders hotels previously and have found them good overall. I have mixed feelings about my first stay at a rebranded 'Jen Hotel'. The positives are the rooms are clean, fast wifi and very comfortable beds. The negatives are the staff & dinner buffet. Buffet was borderline average and took ages for empty dishes to... More 

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TradersHotelManila, Manager at Hotel Jen Manila, responded to this review

Dear Zackary1360, Thank you for your informed comments and for sharing your recent experience with us. Please allow me to express our sincerest apology for the inconveniences it caused you during your stay. We very much appreciate your feedback and bringing it to our attention. We believe that it is with feedback like this that we can improve our services... More 

Top Contributor
112 reviews 112 reviews
43 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice hotel. No really close to anything. About 15-20 min walk to Robinson's Mall Malate. Short can ride to Mall of Asia and the Casinos. Not impressed with Malate itself, but the hotel is well managed, clean, good service and very secure. Only gripe is they charged me $1 USD a page to print in black and white. That annoyed... More 

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed 4 weeks ago

4 star hotel, 1-19 floor, more than 19++ room ( duluxe, suite, lounge, gym, pool, club room ), free wifi, got vending machine at the lobby. The staff are very friendly, The staff with police badge as IDs are super cool. The room is clean and very quite even though we are facing Roxas Boulevard. The buffet breakfast was awesome!

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Additional Information about Hotel Jen Manila

Address: 3001 Roxas Boulevard, Pasay, Luzon 1305, Philippines (Formerly Traders Hotel, Manila)
Location: Philippines > Luzon > Metro Manila > Pasay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Jen Manila 4*
Number of rooms: 312
Reservation Options:
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Also Known As:
Traders Hotel, Manila Hotel Pasay
Traders Hotel Pasay
Hotel Jen Manila Pasay, Metro Manila, Philippines
Hotel Style:
#2 Luxury Hotel in Pasay

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