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Hotel Jen Manila

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3001 Roxas Boulevard, Pasay, Luzon 1305, Philippines (Formerly Traders Hotel, Manila)
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1 room 1 guest
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Hotel Jen Manila
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495 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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  • All months
    (495)
  • Mar-May only
    (130)
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    (130)
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    (117)
  • Dec-Feb only
    (118)
All months
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed today NEW

The exterior may look outdated but the inside of this hotel is very nice and good value for money. Originally booked a deluxe room on the club floor was gently persuaded to upgrade to the executive suite, and I must admit, the suite was very good value for money. Breakfast the following morning was a good selection, not as extensive... More 

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Aichi Prefecture, Japan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

I booked cos my kids loves to swim,the hotel have a pool.and we came from japan and my kids are not comfortable of the toilets without bedits.we paid for a 120$ without bidet.so kids cant wash.and i ask them to give me another room,meatballs spaghetti is sour cant eat it..but some food are oky same you can order evryday.but quite... More 

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Singapore
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Hotel is quite old although the hardware is still in relatively good condition. Does not fit into the Hotel Jen theme unless a major makeover is done. Unhappy with the restaurant service and also the hotel to airport transfer service! Had Ala-Carte breakfast on 29 August and the staff probably forgot all about my breakfast. The toast and coffee came... More 

Was this review helpful? Yes 1
Manila, Philippines
Level Contributor
39 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Hotel's restaurant has very few choices of food in their breakfast. The food is not so tasty as i expected since this is a shangrila brand. I saw the wirings of the light inside the bathroom which is not safe if there is children. No videt. The room is small and basic. TV is already in LCD.

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Jakarta, Jakarta Raya, Indonesia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

As an avid, devoted, and faithful customer of the Shangri La brand, it saddens me to prepare and write this review. Hotel Jen Manila is not what it appears to be under their quirky, engaging, innovative, and cheeky business hotel brand. In fact, Hotel Jen Manila still wreaks of Traders Hotel. The property is dark, and dull, even with the... More 

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Hong Kong Region, China
Level Contributor
2 reviews
4 of 5 stars Reviewed 1 week ago

Firstly, if you would like to go to this hotel by taxi from Airport, i would strongly suggest their private service which offered by AVIS. It costs P2200 from the airport by a airport taxi. But it only costs P950 by their service. I also would rate below items: SERVICE: 8/10 (good service and friendly) LOCATION: 7/10 ( a little... More 

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Colombo, Sri Lanka
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel Jen is a comfortable hotel to stay in while you are in Manila. It is about 45 minutes from the airport and is located in the Pasay district. Rooms are clean and reasonably well appointed and the service from the staff is excellent. The breakfast spread is decent and starts from 6:30 am. The neighbourhood though is a little... More 

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Edward K, General Manager at Hotel Jen Manila, responded to this review

Dear Jackur, Thank you so much for your positive feedback about our hotel. Your thoughts about our location, rooms and breakfast spread have been shared with all. We truly value your opinion and we are glad that we have met your expectations. I am excited to welcome you back some time in the future to experience "That Jen Feeling" once... More 

Melbourne, Victoria, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in an executive room it was purely magical the rooms were huge the bed was massive I could have had a party in it the bathroom was very big with a spa. The in house dining was great and the view of the bay was spectacular. The extra dining/ tv/ work room was great for relaxing

Was this review helpful? Yes
Edward K, General Manager at Hotel Jen Manila, responded to this review

Dear Frank H, Thank you for your positive comments about our hotel. Your thoughts about our room, in-house dining and location have been shared with all. We truly value your opinion and we’re excited to have you come back at some time in the future to experience "That Jen Feeling" once again. Kind regards, Edward Kollmer General Manager More 

Makati, Philippines
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I did my research before I booked a hotel and this one was one of our top choices because they had a promo online (affordable), the location is accessible, and it's close to famous city landmarks and the Mall of Asia. I also liked how modern the interiors are, and their amenities are competitive. - Good location. The hotel is... More 

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Edward K, General Manager at Hotel Jen Manila, responded to this review

Dear MomG, Thank you so much for your positive review about our hotel specifically the price, food, location, bedrooms, services, amenities, and security. Your comments will be shared to the entire Hotel Jen Manila team. We truly value your opinion and we are glad that we have met your expectations. I am excited to have you back and experience “That... More 

New York City, New York
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I just left this property and was pleasantly surprised with it overall, but did run into a few minor annoyances with the staff. Still, I would recommend Hotel Jen. Here are a few of the pros and cons. Pros: The Club level is the way to go. The rooms are a decent size and the views are amazing. The Club... More 

Was this review helpful? Yes
Edward K, General Manager at Hotel Jen Manila, responded to this review

Dear Ramihawk, Thank you so much for your positive review about our hotel specifically the Club Lounge, food, and room service. We very much appreciate your feedback and bringing it to our attention. We have taken note of your concerns and rest assured that we will investigate and improve on this matter as we continuously work on making things easier... More 

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