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Hotel Jen Manila

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3001 Roxas Boulevard, Pasay, Luzon 1305, Philippines (Formerly Traders Hotel, Manila)
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Hotel Jen Manila
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Hotel Jen Manila
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463 reviews from our community

Traveler rating
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    68
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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English first
  • All months
    (463)
  • Mar-May only
    (129)
  • Jun-Aug only
    (102)
  • Sep-Nov only
    (114)
  • Dec-Feb only
    (118)
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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

Very nice hotel,service is good and staff are friendly and very accomodating.This is our 3rd stay in this hotel and we tried thier suite room,Very nice and spacious.The club lounge is very nice with nice view.

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Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Modern, clean, stylish rooms. Opted for a King size bed, great bed linen and towels. The quality of the rooms was really not that far off a basic urban 5 star room. So for the typical room rate, great value. Genuinely friendly and very efficient service from the moment you pull up outside the hotel until you depart. Nothing was... More 

Was this review helpful? Yes 1
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Dear Sound T, Thank you so much for your positive review about our rooms, amenities, quality of service and team. Your thoughts have been shared with everyone here at Hotel Jen Manila. We are happy that you enjoyed your stay with us and thank you for recommending us. Excited to welcome you back here and experience “That Jen Feeling” again.... More 

Lahaina, Hawaii
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I booked a club room and was upgraded to a suite. I stayed 2 nights in April and 2 night in May. When I return to Manila I will stay there again. The restaurant was great, the Club lounge on the 19th floor was great. I used their transportation from the airport to the hotel and was very happy with... More 

Was this review helpful? Yes 1
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Dear aebrown2015, Thank you so much for your positive feedback about our hotel and I'm glad that you enjoyed your stay at one of our suite rooms. Your thoughts about the team, restaurant, Club Lounge, and transportation services have been shared with everyone here at Hotel Jen Manila. Excited to have you come back some time in the future to... More 

Manila, Philippines
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our stay is a pleasant one. At first the sight of the building itself made me think that it might be a bad choice because it looks old, and then there's the entrance door that I think needs to be replaced (the revolving doors were too small I think and old). Anyway, when we got inside the lobby it's clean... More 

Was this review helpful? Yes 1
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Dear JM002100, Thank you so much for your positive feedback about our hotel and I and the team are really happy you enjoyed your stay with us at Hotel Jen Manila. Your thoughts about our team, bedroom, room service, bed and WiFi have been shared with all. I appreciate your comments regarding our façade, breakfast selection and room rates and... More 

Reston, Virginia, United States
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My husband and I came here for the first leg of our honeymoon. I had booked with "traders hotel" before the rebrand happened so when I heard about the rebrand, I was a little concerned about the quality of service that we'd get with the new identity. To my understanding, Hotel Jen is targeted toward a younger audience; one who... More 

Was this review helpful? Yes 1
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Dear Nancy, Thank you so much for your positive feedback about our hotel. I appreciate the time you have taken to explain your thoughts and observations especially about our re-branding. Very happy to know that the re-brand of our hotel has positively contributed to your stay experience. Your comments about the club room, security, pool, food and other amenities have... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel with good rooms and friendly and efficient staff. It is worth upgrading to the Club Lounge on the 19th floor where you can enjoy a quiet breakfast, afternoon tea and light refreshments and cocktails in the early evening whilst watching the sun go down on the bay

Was this review helpful? Yes 1
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Dear Blcheshire, Thank you so much for your positive feedback about our hotel. Your thoughts about the Club Lounge and team have been shared with all. Excited to have you come back at some time in the future to experience "That Jen Feeling" once again. Yours sincerely, Edward Kollmer General Manager More 

Mandaluyong, Philippines
Contributor
19 reviews 19 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Parking: Upon arriving at the hotel the guard immediately directed us towards their parking area. The parking area is spacious as well as well guarded. The only problem I had with it was that it was a bit far from the hotel entrance and no one was there to help us with our luggage. The car lot was a good... More 

Was this review helpful? Yes 1
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Dear Kirbytorres, Thank you so much for your positive feedback about our hotel. I appreciate the time you have taken to explain your thoughts and observations. Your comments about the parking, reception, room, pool and service have been shared with all the team. My team shall review your suggestions with regards to our parking service and pool. Excited to have... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Great view of Manila Bay. The service is awesome great staff. The restaurant in the hotel is nice. It's located fairly close to the airport and other attractions. The hotel is affiliated with the Shangra La chain of hotels.

Was this review helpful? Yes 1
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Dear Gilligan, Thank you for your positive comments about our hotel. Your thoughts about the team, restaurant and location have been shared with all. We truly value your opinion and we’re excited to have you come back at some time in the future to experience "That Jen Feeling" once again. Kind regards, Edward Kollmer General Manager More 

romania
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is not far from the airport. It is important as the traffic in Manila is awfull. The hotel provides the pick-up service from and to the airport. Being the first time in Manila and having read a lot about the insecurity of the public transport and taxis, I was happy to have me waited and driven. The security... More 

Was this review helpful? Yes
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Dear Danapoe, Thank you for your positive comments about the hotel security, breakfast and atmosphere. Your thoughts are important to us and have been shared with the team. My team shall review you comments with regards to the coffee and our currency exchange. We truly value your opinion and look forward to welcoming you back again sometime soon. Kind regards,... More 

Luzon, Philippines
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife regularly attends an annual convention held at the PICC and despite living close enough to Manila to commute, the traffic situation is sufficient excuse for us to travel up the day before and stay over, this also gives me a chance to visit the greater selection of gadget shops in Manila rather than Santa Rosa. We arrived a... More 

Was this review helpful? Yes
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Dear Gary, Thank you so much for your positive feedback about our hotel. Your thoughts about the Club Lounge, food, team and location have been shared with all the team. I appreciate the time you have taken to articulate what you enjoyed about your stay with us. Excited to have you come back at some time in the future to... More 

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