We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 21 Pasay hotels

The Heritage Hotel Manila

4.0 of 5 Hotel   |   Roxas Boulevard, Pasay, Luzon 1300, Philippines
Hotel website
Hotel amenities
Special Offer
25% OFF + Free Breakfast
The Heritage Hotel Manila
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added The Heritage Hotel Manila to your Saves list
Ranked #9 of 21 Hotels in Pasay
A recent review
4 of 5 stars reviewed yesterday
ShengChelle Olongapo, Philippines
Write a Review

737 reviews from our community

Traveler rating
    79
    277
    219
    96
    66
See reviews for
106
166
110
127
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (737)
  • Mar-May only
    (171)
  • Jun-Aug only
    (161)
  • Sep-Nov only
    (213)
  • Dec-Feb only
    (192)
All months
Olongapo, Philippines
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

I've been here a year ago and I like it. Rooms are big and clean but television maybe needs to replace for new models. Their tv is some kind of old models. They don't have wifi in rooms. You have to pay separate bill for internet connection. I Love their restaurant too. It's a buffet on breakfast. A lot of... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed for 2 nights here. The Hotel is located very close to the Mall of Asia and few other big attractions. They have a free shuttle every few hours to the mall of Asia. The staff were very friendly, and always with a smile. Enjoyed the stay very much. Would recommend this to anyone interested in staying in Manila... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel is really nice and cheap however when u go out, its a slum area where street children and beggars start upsetting you. Pool is great but the jacuzzi was too cold! I wonder why!! Someone should check this out. Chinese/japanese people are everywhere and too noisy. A signage should translate and say keep silent especially at night. Guards... More 

Was this review helpful? Yes 1
Cavite City, Philippines
2 reviews
3 of 5 stars Reviewed 1 week ago

I have been staying with Heritage every Christmas time in time with our Christmas party. This is my 3rd stay in a row. For the first 2 stays my experience was awesome. However, with this last stay - everything is not so good. I wondered what happen with the hotel. At first, I was asked if it's ok to have... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Labuan Town, Malaysia
Senior Contributor
22 reviews 22 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is dated. The rooms do need to be updated but it is clean and safe and it's close to the airport and the Mall of Asia. Good service. I would only advise that the front desk be manned by more than 2 people at peak hours for check in and check out. It was a good place to... More 

Was this review helpful? Yes
Baguio city
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Being a 5 star hotel,I was expecting more from this hotel,but the rooms are the same with a 3star hotel we stayed in before,though there was a nice view of the Manila Bay from our room. They should put pleasant people at the reception area,except for one Christian Romulo,who was very helpful and true to his word in helping settle... More 

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a nice expirience checken in in the heritage hotel manila, not expensive at all, the only thing we dont like is that you have to pay 300 peso for using wifi, in those day's not acceptable ! For the rest a verry nice room, bathroom need a bit of updating , but over all ok! Nice beds.

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

I mainly stayed here for it's proximity to the airport. The room was mostly good with a few negatives, mainly the shower temperature would fluctuate constantly and wifi coverage inside the room was spotty or non-existent (except in the bathroom which had full signal). Both room keys refused to work initially and after some time the card reader on the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
london
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Stayed one night at this terrible hotel a few weeks ago. The hotel itself is pretty dated and for the price you can find much better alternatives in Manila and near the airport, only stay here as a last resort. My stay was awful from the beginning mainly due to the staff and the managers we interacted with. Not only... More 

Was this review helpful? Yes
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear Leah H, First of all, thank you for staying at the Heritage Hotel Manila. We have received your feedback posted in Tripadvisor and we are both shocked and disturbed by this incident as well. But mistakes happen sometimes despite all the safeguards in place. In the event of such rare and unfortunate situation like yours, we can only express... More 

Makati, Philippines
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We took a room with 2 beds, stayed overnight. Overall, I was surprised by how competitive and up to standard this hotel still is. It's good value for your money. THE INCONVENIENT - There were only a few receptionists to attend a lot of guests. - Services are expensive. There was complementary breakfast for 2 and an additional person would... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Heritage Hotel Manila? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Heritage Hotel Manila

Address: Roxas Boulevard, Pasay, Luzon 1300, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Pasay
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Heritage Hotel Manila 4*
Number of rooms: 450
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Cheap Tickets, Hotels.com, Expedia, Despegar.com, Ctrip TA, Asiatravel.com Holdings, getaroom.com, Agoda, Odigeo and Tingo so you can book your The Heritage Hotel Manila reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Heritage Hotel Pasay
The Heritage Hotel Manila Pasay, Metro Manila, Philippines
Hotel Style:
#4 Luxury Hotel in Pasay

245 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (202)
Viewed
Business center/function rooms (2)
Viewed
Dining (12)
Viewed
Room/suite (71)
Viewed
Hotel & grounds (17)
Viewed
Bathroom (21)
Viewed
Pool/beach area (7)
Viewed
View from room (5)
Viewed
Family/play areas (1)
Viewed
Other (66)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Business center/function rooms (7)
Viewed
Room/suite (14)
Viewed
Dining (5)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay