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All 20 Pasay hotels

The Heritage Hotel Manila

4.0 of 5 Hotel   |   Roxas Boulevard, Pasay, Luzon 1300, Philippines
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Ranked #9 of 20 Hotels in Pasay
A recent review
5 of 5 stars reviewed 3 days ago
Roger3164 Caguas, Puerto Rico
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675 reviews from our community

Traveler rating
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    199
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    63
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Caguas, Puerto Rico
Contributor
18 reviews 18 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

after juts 2 night stay i can say its one of the best hotel room i was..large room, large bathroom..Good A/C..complete buffet breakfast and dinner offer..a unique singer(Charlene Dayanara) in the lobby every Saturday complement my weekend..walking distance from MOA (Mall of Asia)..free shuttle anyway..

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TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear Roger3164, Thank you for staying at The Heritage Hotel Manila. We are delighted to know that you have enjoyed your stay at our hotel. Your opinion is of the utmost value to us, and it gives us inspiration to continue delivering an outstanding service experience. We appreciate your kind commendation as we look forward to seeing you again in... More

2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Stayed here on two different occasions, Hotel is a older hotel and was told it was a 5 star hotel,although i would really call it a 3 star hotel. Lobby is very nice and comfortable to sit and relax in but the hallways and rooms could really use new paint and a good cleaning. I was okay with the state... More

Was this review helpful? Yes 1
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear kennyshabz, Thank you for staying at The Heritage Hotel Manila. We have noted your comments and are pleased to hear of your satisfaction with our service. Should you find yourself back in Manila, we hope that you will allow us to once again cater to your needs and provide you a pleasant and relaxing experience. More

Cairo, Egypt
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel has a good location and the staff is helpful, however; the condition and cleanliness of the hotel leaves a lot to be desired. You can tell the hotel was quite grand in its day but those days are long passed. My room needed a paint job, there were two what appeared to be pubic hairs on the bath... More

Was this review helpful? Yes 1
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear Matt7791, Thank you for staying at The Heritage Hotel Manila. We have received your feedback and rest assured that a thorough investigation has been conducted in our guest rooms. Please know that your satisfaction is of the utmost value to us, and we eagerly look forward to providing you a more delightful hotel experience in your next visit. More

Sydney, Australia
Contributor
12 reviews 12 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I was a bit concerned after reading other reviews . This hotel is dated however it was good value for the rate. Check In is a breeze and all staff I came in contact with we're extremely helpful particularly the reception. Concierge. Breakfast is ordinary. I would stay again. 10 min walk to Mall of Asia a free shuttle available.

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TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear Craig1212, Thank you for staying at The Heritage Hotel Manila. We are pleased to hear of your satisfaction with our staff, location and service. Should you find yourself back in Manila, we hope that you will allow us to once again to welcome you back to our doors. More

Malmö, Sweden
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I was actually quite disappointed about the room. The bath tube has been patched up due to some old crack, the shower head squirted all over the place, the warm water was irregular so sometime it was scalding. Nothing didn't really feel exclusive. They have a pool but you'll have to guess the way there. They have signs from the... More

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TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear Mr_Lindblom, Thank you for staying at The Heritage Hotel Manila. We acknowledge your comments and we appreciate your candid feedback. Rest assured that we shall endeavor to improve our service as we look forward to seeing you again in your next visit. More

sydney
Contributor
15 reviews 15 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Living up to its name, the heritage in pasay looks and feels 100 years old. they do their best to keep it running. fans in the corridors, paint peeling of walls, overservicing welcomes, it still has a sense of security though. Its on a main highway which is good for getting a bus north or south and only 15 mins... More

Was this review helpful? Yes 1
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear 45hunredtimes, Thank you for staying at The Heritage Hotel Manila. We have noted your comments and we look forward to your next visit as we hope to provide you another pleasant and comfortable stay in our hotel. More

Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We only stayed one night and chose the Heritage as it is close to the airport (making our early morning flight a little more comfortable) and also very close to the Mall of Asia, which is great for shopping and eating out. The hotel staff are friendly, helpful, and once they realised we would be checking out early, they offered... More

Was this review helpful? Yes 1
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear Buckshornet, Thank you for staying at The Heritage Hotel Manila. We are delighted to hear your appreciation of our staff’s warm and friendly service. Your experience is of most value to us, and we take pleasure in providing our guests the outstanding service they deserve. We look forward to your next visit. More

Cairns, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Hotel is not too far from the Airport, and very close to the Mall of Asia, which has everything you need from food, shopping, ice skating rink, to small amusement park rides.. At the Mall you can book flights and a few banks/ATMs also .Close to Ocean Park and the Enchanted Kingdom is about an hour away, and hotel... More

Was this review helpful? Yes 1
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear Tony P, Thank you for staying at The Heritage Hotel Manila. We have received your feedback and we are very pleased that you and your lovely family have enjoyed your stay at our hotel. We apologize for your inconvenience and rest assured that it has been noted by our staff. Should you find yourself back in Manila, we would... More

Kuala Lumpur, Malaysia
Contributor
17 reviews 17 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is old hotel with good location. It is less than 10km from the airport, Mall of Asia and Solaire casino is about 10 mins by taxi. Entertainments complex just opposite hotel. The hotel also not too far from Malate and Makati. Room is clean, breakfast is average and staffs are friendly and helpful. Wifi not stable. Rooms facing... More

Was this review helpful? Yes 1
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear sheacer, Thank you for staying at The Heritage Hotel Manila. We appreciate your feedback and we are glad to hear that you are satisfied with our service. We look forward to welcoming you back to our doors soon. More

Birmingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago

after having stayed one night at this hotel would certainly not rush back. the hotel is old and definitely has a few rough edges . the entrance to the pool is via a fire escape staircase badly in need of decoration. the cost of the room was quoted to include airport transfers which were charged extra. all quoted prices are... More

Was this review helpful? Yes 1
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Additional Information about The Heritage Hotel Manila

Address: Roxas Boulevard, Pasay, Luzon 1300, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Pasay
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Heritage Hotel Manila 4*
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Also Known As:
Heritage Hotel Pasay
The Heritage Hotel Manila Pasay, Metro Manila, Philippines

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