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All 19 Pasay hotels

The Heritage Hotel Manila

4.0 of 5 Hotel   |   Roxas Boulevard, Pasay, Luzon 1300, Philippines
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The Heritage Hotel Manila
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Ranked #9 of 19 hotels in Pasay
A recent review
3 of 5 stars reviewed 2 days ago
  • Reviews (625)
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625 people have reviewed this hotel

Traveler rating
    63
    240
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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English first
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

The room was nice, even though time has obviously weathered the feel of the space. The suite we stayed at was probably renovated to accommodate a newer bed, living space furniture, and a well-kept bathroom. There was a veranda, but it's not much of a view. The way to the pool area was the part where you say to yourself,... More

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Boracay island
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Building is old and smells weird upon entering the front desk,overall the service is ok they are very attentive but just the building is far away to our expectation needs upgrade,location is fine for those who have short stay in manila for connecting.

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Baltimore, Maryland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is a very nice and comfortable hotel. I enjoyed the free shuttle service to Solaire Casino and the MOA. I was out and about most of the days, so I did not take advantage of the pool. If you like getting around the city this is an excellent location to do it from. Taxis, Jeepneys, and UVs are right... More

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very Good. Although it's an old hotel and a little bit expensive, I would say it's a good experience.. We stayed in 12th floor with a bay view. Breakfast included. Close to MOA and I like their lobby... Their receptionist are nice and friendly, that seems like saying " this is my job, I accepted it, so I have to... More

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Baltimore, Maryland
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights before leaving for home. The staff were very nice (the waiters were fantastic), the rooms were neat and clean, and all around a nice experience. I think priced too high and if they lowered, I would have no problems with staying here every time due to its location. The food is very good, and the... More

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TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear Klepley, Thank you for your positive feedback. We are highly pleased that you have enjoyed your stay and our culinary offerings. As our way of gratitude to our beloved guests, we have discount promos and great deals which can be seen in our website. With this, guests can save on cost without sacrificing service quality and The Heritage Hotel... More

north of the 49th
Contributor
16 reviews 16 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Having stayed here in January, and my first trip to the Philippines, so didn't do any research on this hotel. For the price we paid it is on par for the rating of average. Wasn't expecting 5 star and I would rank it as a mid level hotel in North America. Lobby is very nice, but I do agree with... More

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TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear kosmo1968, Thank you for staying at The Heritage Hotel Manila. We hope that you will consider our hotel on your next trip to the Philippines for comfort and convenience. Our staff is eager to welcome you again to our doors. More

Middletown, Ohio
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel twice in August 2013. The first night was a brief stay with my fiancé and her sister. The hotel was nice, clean and close to the airport. We were only there for a few hours. The bathroom was clean and we had plenty of hot water. The second time I stayed was when I was... More

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TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear MadMatt24, Thank you very much for your kind words and commendation. We take pride in being a gracious host to our guests and we certainly look forward to having you stay again at our hotel. Best wishes to you and your fiancee! More

Bunbury, Australia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

the staff were great ,but there rooms were overpriced and the room rate they give you does not include sales tax vat or service fees, there food was more expensive than australia there was no free wifi no free airport transfers no free breakfast..the hotel itself is old and needs renovating my electric key locked me out off my room... More

Was this review helpful? Yes 2
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear Ryan H, We appreciate your feedback and we thank you for staying at our hotel. As a procedure, we collect deposit for incidental charges that may be incurred during a guest’s stay such as mini-bar, telephone calls and internet. For online travel agency (OTA) bookings (i.e. Expedia), credit card details required for the booking remain with the OTA and... More

Letterkenny, Ireland
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel as a stop over but would not recommend it and would not stay there again. I am a backpacker and not fussy but I found that the corridors in the hotel stink, I originally asked for a smoking room but the walls were so grubby looking and the room just seemed dingy so I asked... More

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TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear mcryan00,. We have received your feedback and we are sorry to hear your comments and sincerely apologize for the delay in delivering your luggage. We have previously added wireless access points to boost wi-fi signal, however, should difficulties arise, our Room Attendants are ready to assist guests. Other areas in the hotel that have strong wi-fi signal are the... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Staffs are attentive and helpful. The bed is very comfy. Water pressure is strong and rooms are large. Very comfortable rooms. Though breakfast is just okay, nothing special; they have Japanese, filipino, and jalal foods. Wide selection of breads.

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TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear azioj, Thank you for your positive feedback regarding our staff and our hotel rooms. We look forward to seeing you again and we shall aim for your highest satisfaction in our food service on your next visit. More

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Additional Information about The Heritage Hotel Manila

Also Known As:
Heritage Hotel Pasay
The Heritage Hotel Manila Pasay, Metro Manila, Philippines
Address: Roxas Boulevard, Pasay, Luzon 1300, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Pasay
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 19 hotels in Pasay
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Heritage Hotel Manila 4*
Official Description (provided by the hotel):
The Heritage Hotel Manila stands at the crossroads of Metro Manila's main thoroughfares, Epifanio delos Santos Avenue (EDSA) and Roxas Boulevard. It is a daily testament to the famed glorious Manila Bay sunset. It is only fifteen minutes away from the international and domestic airports. It is also near to SM Mall of Asia reputed to be the largest shopping mall in the Philippines. A deluxe international class hotel which opened in 1994, it is a popular hotel for corporate, convention and leisure travelers. It's centrally located with easy access to two major business districts, as well as shopping, entertainment, convention and exhibition centers. The Heritage Hotel Manila is a member of Millenium & Copthorne International Limited (M & C), an international hotel group based in London with over a hundred international standard hotels spread out in 18 countries. ... more   less 
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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Heritage Hotel Manila stands at the crossroads of Metro Manila's main thoroughfares, Epifanio delos Santos Avenue (EDSA) and Roxas Boulevard. It is a daily testament to the famed glorious Manila Bay sunset. It is only fifteen minutes away from the international and domestic airports. It is also near to SM Mall of Asia reputed to be the largest shopping mall in the Philippines. A deluxe international class hotel which opened in 1994, it is a popular hotel for corporate, convention and leisure travelers. It's centrally located with easy access to two major business districts, as well as shopping, entertainment, convention and exhibition centers. The Heritage Hotel Manila is a member of Millenium & Copthorne International Limited (M & C), an international hotel group based in London with over a hundred international standard hotels spread out in 18 countries. ... more   less 
Number of rooms
450

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