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All 21 Pasay hotels

The Heritage Hotel Manila

4.0 of 5 Hotel   |   Roxas Boulevard, Pasay, Luzon 1300, Philippines
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Ranked #9 of 21 Hotels in Pasay
A recent review
4 of 5 stars reviewed yesterday
ShengChelle Olongapo, Philippines
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737 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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  • Dutch first
  • English first
  • French first
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  • Japanese first
  • Korean first
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Olongapo, Philippines
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

I've been here a year ago and I like it. Rooms are big and clean but television maybe needs to replace for new models. Their tv is some kind of old models. They don't have wifi in rooms. You have to pay separate bill for internet connection. I Love their restaurant too. It's a buffet on breakfast. A lot of... More 

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3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed for 2 nights here. The Hotel is located very close to the Mall of Asia and few other big attractions. They have a free shuttle every few hours to the mall of Asia. The staff were very friendly, and always with a smile. Enjoyed the stay very much. Would recommend this to anyone interested in staying in Manila... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel is really nice and cheap however when u go out, its a slum area where street children and beggars start upsetting you. Pool is great but the jacuzzi was too cold! I wonder why!! Someone should check this out. Chinese/japanese people are everywhere and too noisy. A signage should translate and say keep silent especially at night. Guards... More 

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Cavite City, Philippines
2 reviews
3 of 5 stars Reviewed 1 week ago

I have been staying with Heritage every Christmas time in time with our Christmas party. This is my 3rd stay in a row. For the first 2 stays my experience was awesome. However, with this last stay - everything is not so good. I wondered what happen with the hotel. At first, I was asked if it's ok to have... More 

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Labuan Town, Malaysia
Senior Contributor
22 reviews 22 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is dated. The rooms do need to be updated but it is clean and safe and it's close to the airport and the Mall of Asia. Good service. I would only advise that the front desk be manned by more than 2 people at peak hours for check in and check out. It was a good place to... More 

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Baguio city
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Being a 5 star hotel,I was expecting more from this hotel,but the rooms are the same with a 3star hotel we stayed in before,though there was a nice view of the Manila Bay from our room. They should put pleasant people at the reception area,except for one Christian Romulo,who was very helpful and true to his word in helping settle... More 

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14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a nice expirience checken in in the heritage hotel manila, not expensive at all, the only thing we dont like is that you have to pay 300 peso for using wifi, in those day's not acceptable ! For the rest a verry nice room, bathroom need a bit of updating , but over all ok! Nice beds.

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3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

I mainly stayed here for it's proximity to the airport. The room was mostly good with a few negatives, mainly the shower temperature would fluctuate constantly and wifi coverage inside the room was spotty or non-existent (except in the bathroom which had full signal). Both room keys refused to work initially and after some time the card reader on the... More 

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Stayed one night at this terrible hotel a few weeks ago. The hotel itself is pretty dated and for the price you can find much better alternatives in Manila and near the airport, only stay here as a last resort. My stay was awful from the beginning mainly due to the staff and the managers we interacted with. Not only... More 

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TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear Leah H, First of all, thank you for staying at the Heritage Hotel Manila. We have received your feedback posted in Tripadvisor and we are both shocked and disturbed by this incident as well. But mistakes happen sometimes despite all the safeguards in place. In the event of such rare and unfortunate situation like yours, we can only express... More 

Makati, Philippines
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We took a room with 2 beds, stayed overnight. Overall, I was surprised by how competitive and up to standard this hotel still is. It's good value for your money. THE INCONVENIENT - There were only a few receptionists to attend a lot of guests. - Services are expensive. There was complementary breakfast for 2 and an additional person would... More 

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Additional Information about The Heritage Hotel Manila

Address: Roxas Boulevard, Pasay, Luzon 1300, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Pasay
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Heritage Hotel Manila 4*
Number of rooms: 450
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Also Known As:
Heritage Hotel Pasay
The Heritage Hotel Manila Pasay, Metro Manila, Philippines
Hotel Style:
#4 Luxury Hotel in Pasay

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