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All 20 Pasay hotels

The Heritage Hotel Manila

4.0 of 5 Hotel   |   Roxas Boulevard, Pasay, Luzon 1300, Philippines
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Ranked #11 of 20 hotels in Pasay
A recent review
4 of 5 stars reviewed 1 week ago
Tony P Cairns, Australia
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662 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
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Cairns, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hotel is not too far from the Airport, and very close to the Mall of Asia, which has everything you need from food, shopping, ice skating rink, to small amusement park rides.. At the Mall you can book flights and a few banks/ATMs also .Close to Ocean Park and the Enchanted Kingdom is about an hour away, and hotel... More

Was this review helpful? Yes 1
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear Tony P, Thank you for staying at The Heritage Hotel Manila. We have received your feedback and we are very pleased that you and your lovely family have enjoyed your stay at our hotel. We apologize for your inconvenience and rest assured that it has been noted by our staff. Should you find yourself back in Manila, we would... More

Kuala Lumpur, Malaysia
Contributor
14 reviews 14 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is old hotel with good location. It is less than 10km from the airport, Mall of Asia and Solaire casino is about 10 mins by taxi. Entertainments complex just opposite hotel. The hotel also not too far from Malate and Makati. Room is clean, breakfast is average and staffs are friendly and helpful. Wifi not stable. Rooms facing... More

Was this review helpful? Yes 1
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear sheacer, Thank you for staying at The Heritage Hotel Manila. We appreciate your feedback and we are glad to hear that you are satisfied with our service. We look forward to welcoming you back to our doors soon. More

Birmingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

after having stayed one night at this hotel would certainly not rush back. the hotel is old and definitely has a few rough edges . the entrance to the pool is via a fire escape staircase badly in need of decoration. the cost of the room was quoted to include airport transfers which were charged extra. all quoted prices are... More

Was this review helpful? Yes 1
Jeddah, Saudi Arabia
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The location is really very convenient, 5 minutes to mall of Asia, 15 minutes to airport, 15 minutes to Makati, The hotel is old, but well renovated, the service is good, price is acceptable, rooms are good, food is good also

Was this review helpful? Yes 3
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear AlTabshi, Thank you for staying at The Heritage Hotel Manila. Our location is one of the many reasons why our hotel is a favorite among travelers. We are pleased to hear that you have enjoyed your stay and we look forward to welcoming you to our doors once again. More

Yogyakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is close to the international airport, Ninoy 2. It's need almost 45 minutes from airport, without traffic jam. The room is average. Very basic. The view is poor. But the hotel was good for the Moslem because provide halal food in the breakfast menu.

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TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear Tijok, Thank you for staying at The Heritage Hotel Manila. Our proximity to the airport is much appreciated by many of our guests. Aside from serving halal-certified meat products, we also have a kiblat in every room, as well as prayer mats available upon request. Again thank you and we look forward to welcoming you again to our doors... More

Bombay, India
Contributor
14 reviews 14 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel looked dated, jaded at best. Bathroom fittings are old, hot water goes hotter or colder every 5 seconds. The walls are very thin.........I could hear my neighbours' conversation till 2am. Beds are good, linen is clean. Location of the hotel is horrendous..........bang on a 12 lane expressway--it took me 15 minutes to cross the road outside the hotel... More

Was this review helpful? Yes 5
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear vakil75, Thank you for your feedback. It is with dismay for us to hear of your dissatisfaction. We have taken note of your preferences (i.e. room with no connecting door for better sound insulation, etc.) and we sincerely hope you would again consider staying at our hotel. For restaurant and cafe choices outside the hotel, we have a complimentary... More

Agrate Conturbia, Italia
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed only one night in Heritage hotel. I found a friendly and attentive staff. The hotel in nice, elegant, the rooms are clean and new and quite. Excellent restaurant on site. The position of hotel in manila is very good for business because is at few minutes from the international airport

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TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear cinosia, We are delighted to know that you have enjoyed your experience at our hotel. Aside from our dedicated staff, our location and proximity to the airport is one of the reasons why our hotel is top choice of business travelers. Thank you for staying at The Heritage Hotel Manila and we look forward to once again providing you... More

Leicester, England, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked the Heritage Hotel based on Tripadvisor reviews and was not disappointed. The room I stayed in was unbelievably large, and so was the bathroom. Everything was very clean, well internally anyway - the window was dirty on the outside, but as the view I had was not that great it didn’t matter. My room overlooked the busy EDSA... More

Was this review helpful? Yes 2
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear Mark I, Thank you for choosing The Heritage Hotel Manila and for your detailed review of your stay at our hotel. It truly warms our heart to know that The Heritage Hotel will be top on your list when you next visit Manila. Our staff sends its best wishes as we eagerly anticipate your return. More

Elkhorn, Wisconsin
Top Contributor
244 reviews 244 reviews
30 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a good option barring traffic is located close to the airport...good security and not far from downtown and the mall of asia. The food is ok but better options outside...cabs are always available the staff is helpful.

Was this review helpful? Yes 1
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear John M, Thank you for choosing The Heritage Hotel Manila. Our location is indeed one of the many reasons why our guests love our hotel. We look forward to welcoming you back to our doors again soon. More

Dublin, Ireland
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed July 20, 2014

This hotel is dirty, ripped towels, hair and scum in the bath. The rooms are supposed to have wifi, but it only worked a at the entrance to my room. It is over priced and I would definitely not stay here, or recommend this hotel to anyone.

Was this review helpful? Yes
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear Adcat_11, Thank you for your feedback. We apologize for your inconvenience during your stay, however, we are still trying to locate your room number and stay dates to investigate and rectify these complaints. Since you are using an alias, we would appreciate if you would be so kind to send us your full name and/or room number to guest@heritagehotelmanila.com.... More

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Additional Information about The Heritage Hotel Manila

Address: Roxas Boulevard, Pasay, Luzon 1300, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Pasay
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Heritage Hotel Manila 4*
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Also Known As:
Heritage Hotel Pasay
The Heritage Hotel Manila Pasay, Metro Manila, Philippines

217 photos of this hotel

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Near The Heritage Hotel Manila

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Pasay
Hotel Class
Official Description (provided by the hotel)
The Heritage Hotel Manila stands at the crossroads of Metro Manila's main thoroughfares, Epifanio delos Santos Avenue (EDSA) and Roxas Boulevard. It is a daily testament to the famed glorious Manila Bay sunset. It is only fifteen minutes away from the international and domestic airports. It is also near to SM Mall of Asia reputed to be the largest shopping mall in the Philippines. A deluxe international class hotel which opened in 1994, it is a popular hotel for corporate, convention and leisure travelers. It's centrally located with easy access to two major business districts, as well as shopping, entertainment, convention and exhibition centers. The Heritage Hotel Manila is a member of Millenium & Copthorne International Limited (M & C), an international hotel group based in London with over a hundred international standard hotels spread out in 18 countries. ... more   less 
Number of rooms
450

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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