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All 20 Pasay hotels

The Heritage Hotel Manila

4.0 of 5 Hotel   |   Roxas Boulevard, Pasay, Luzon 1300, Philippines
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The Heritage Hotel Manila
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Ranked #8 of 20 Hotels in Pasay
A recent review
4 of 5 stars reviewed yesterday
Kacey2013 Sydney, Australia
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710 reviews from our community

Traveler rating
    75
    266
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    65
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Only stayed one night but chose here due to proximity to airport. While the rooms are a little tired they are clean and the hotel overall is good value for money. The service was friendly and attentive. I would stay here again if I needed to be near the airport.

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Baguio City, Baguio, Philippines
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

I and my friend, Jayson stayed at this hotel for 2 nights and 3 days. The experience was perfect. Heritage Hotel Manila has well trained and accommodating staffs. They upgraded our room to Suite without any additional cost. The room, with complete hotel amenities is great.

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Covington
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked this hotel with the intention of it providing a reasonably priced room with close proximity to the airport.  It is much much more than that!  I have been absolutley thrilled with this hotel.  It is close to the airport - maybe 20 minutes with traffic.  Starting with our transfers: We originally set up transfers from the airport and to... More

Was this review helpful? Yes 1
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear KBruce 123, Thank you so much for staying at the Heritage Hotel Manila! We are deeply elated every time we hear that our guests have been impressed by our dedicated service, much more to be able to read a positive feedback such as yours! We highly appreciate you taking the time to really write your positive recommendation about the... More

Sydney, Australia
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel as an overnight transit in Manila. Perfectly good for such a stay, as a short taxi ride to/from the airport. Rooms were pleasant enough, although the cleanliness of the bathroom wasn't very good (someone else's hair still present). Would recommend this hotel as a cheap transit option, however wouldn't have much desire for more than that.

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TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear Martonds, Thank you for staying at The Heritage Hotel Manila. We have received your feedback and sincerely apologize if there was an oversight on the cleanliness of the bathroom. We do appreciate your recommendation for the hotel for transit option. Our location, aside from our impeccable quality of service, is one of our premier advantage. On behalf of The... More

Boracay, Philippines
Top Contributor
61 reviews 61 reviews
32 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

A grandmother of hotels (20 years old) and just in the wrong location now even though it is the other side of the flyover to the humongous Mall of Asia, the Hyatt is opening up very soon and I am afraid this will be another nail in the coffin. The hotel actually tries very hard to be 5* with bathroom... More

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed here almost a year ago, to spend Christmas with my family for one night. We had two rooms, the view was ok, the room has a standard set-up. An unfortunate thing had happen during that time, at night of the 25th, I was pregnant, and had bleeding which eventually lead of loosing my baby. The nurse was there,... More

Was this review helpful? Yes 2
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear Smile A, Thank you for staying at The Heritage Hotel Manila last December 25, 2013. We have received your feedback and regret to hear your unpleasant experience during your stay. Upon checking, our Nurse on Duty had reported the incident. As per the report filed, our Nurse on Duty that night made sure that you were well received and... More

Cebu City, Philippines
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We have requested to have a car service amounting to Php600.00: Car service needed Hotel – MOA : Oct 28, 2014 MOA – Hotel : Oct 28, 2014 I made a follow up call last October 28, 2014 around 9:21PM and spent 4 minutes on the call with the front desk. I was informed by the guest that there were... More

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TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear Bilyotoy, Aside from the personal apologies and explanation that our Front Office have issued, we would like to apologize again for this lapse in service. As of now, I trust that you have received the refund for the cost of the car service. Your satisfaction is of utmost importance to us as with all our guests. We truly regret... More

Malaysia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 4 days 3 nights. Very comfy bed. Clean bathroom. The staff are very helpful, friendly, smile and greet to us almost everyday. They provide free shuttle bus to Mall of. Overall, I had a great time!

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TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear Maravalj, Thank you for staying at The Heritage Hotel Manila! We highly appreciate your positive recommendation, and more importantly we are delighted to hear that you have found our location, rooms, facilities, and food excellent. Your satisfaction is of utmost importance to us as with all our guests. Again, thank you and we look forward to welcoming you again... More

Columbia, South Carolina
Top Contributor
109 reviews 109 reviews
30 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife booked this hotel on line for a "regular" price of $80USD on hotels.com. Got there in minutes from Manila airport with a $20USD equivalent flat rate private taxi. We got a suite at the 8 floor. Quiet, clean. Wonderful complementary breakfast until 10:30am. Very comfortable bed. Complementary WiFi. Two TV's. Large bathroom. Fridge, bar and coffee maker.

Was this review helpful? Yes
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear Maravalj, Thank you so much for staying at the Heritage Hotel Manila! We highly appreciate your positive recommendation, and more importantly we are delighted to hear that you have found our rooms, facilities, food and staff excellent. Your satisfaction is of utmost importance to us as with all our guests. Again, thank you and we look forward to greeting... More

Lyttelton, New Zealand
Contributor
14 reviews 14 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is conveniently located in Pasay close to the Mall of Asia. The airport is 15 minutes away by taxi. All major bus terminals are close. The rooms are well appointed and comfortable. Perhaps getting a bit old now but really a nice hotel for Manila. Buffet breakfast is very good with a good choice of traditional Filipino, Chinese,... More

Was this review helpful? Yes 1
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear John A, We are delighted to hear that you had a pleasant stay at the Heritage Hotel Manila. We also like to thank you for your positive comments and recommendation, and more importantly, we are delighted to hear that you have enjoyed our food, service, rooms and facilities. Your satisfaction is of utmost importance to us as with all... More

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Additional Information about The Heritage Hotel Manila

Address: Roxas Boulevard, Pasay, Luzon 1300, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Pasay
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Heritage Hotel Manila 4*
Number of rooms: 450
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Also Known As:
Heritage Hotel Pasay
The Heritage Hotel Manila Pasay, Metro Manila, Philippines

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