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All 20 Pasay hotels

The Heritage Hotel Manila

4.0 of 5 Hotel   |   Roxas Boulevard, Pasay, Luzon 1300, Philippines
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Ranked #9 of 20 Hotels in Pasay
A recent review
4 of 5 stars reviewed yesterday
chloelewis1983 London, United Kingdom
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681 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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London, United Kingdom
Top Contributor
76 reviews 76 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here on my return from Boracay before heading back to London on the recommendation of someone I met. On my way to Boracay I had to spend an evening in Manila and booked the Manila Airport Hotel, and for some bizarre reason I didn't check the reviews - it was the worst place I've ever stayed in. I... More

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Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

If you would like to be close to the Airport, it is only about 4km from Maniila Airport. Traffic in this area hardly moves but That's the center of Manila for you. Rooms are clean and come with a safe, Robe, Iron, Tea n coffee in the room, mini bar lots of good channels on the tv.

Was this review helpful? Yes 1
Peterborough, United Kingdom
Top Contributor
150 reviews 150 reviews
40 hotel reviews
178 helpful votes 178 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is my second stay in the Heritage, and sadly was disappointed. Arriving at the hotel you now pass through security airport style metal detectors, but these appear just to be for show as walking through whilst carrying my carry on bag the alarms beeped, but was just waved through without any further questions. (This happened every time I entered... More

Was this review helpful? Yes 2
Sydney, Australia
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We stayed two nights in late September. We booked on agoda for $90 per night which seemed like good value at the time..the reason for choosing this hotel was location to MOA. Checkin took a long time. The "Free" Wifi is poor to say the least. The top speed achievable was 0.55mbits, and only worked in your room if we... More

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Hobart
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We chose to stay at this hotel overnight before an outgoing flight to Australia. Our expectations were not great, however, for the price and its location we were pleasantly surprised. We liked its location, the size of the room and kingsize bed, qualiy of TV reception and channel selection. the service and free shuttle to the Mall of Asia. The... More

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TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear Phyllis R, Thank you for staying at The Heritage Hotel Manila. We have received your feedback and are very pleased that you have enjoyed your stay at our hotel. We look forward to seeing you again in your next visit. More

Melbourne, Australia
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I stayed at the Heritage Manila on the way down to Boracay for some holidays. The main reason we stayed here was its location to the airport as we had a flight early the next morning. While it was reasonably close to the airport on a map, it still took quite a while to get to when... More

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TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear Lolo_Tim_Tim, Thank you for staying at the Heritage Manila. Our prime location and value for money is one of the reasons why our guests keep coming back to our doors. For your future travels to Manila, may we recommend you to check our website for special promos and discounts that will surely make your stay more enjoyable. Again, thank... More

Caguas, Puerto Rico
Contributor
18 reviews 18 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

after juts 2 night stay i can say its one of the best hotel room i was..large room, large bathroom..Good A/C..complete buffet breakfast and dinner offer..a unique singer(Charlene Dayanara) in the lobby every Saturday complement my weekend..walking distance from MOA (Mall of Asia)..free shuttle anyway..

Was this review helpful? Yes 2
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear Roger3164, Thank you for staying at The Heritage Hotel Manila. We are delighted to know that you have enjoyed your stay at our hotel. Your opinion is of the utmost value to us, and it gives us inspiration to continue delivering an outstanding service experience. We appreciate your kind commendation as we look forward to seeing you again in... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Stayed here on two different occasions, Hotel is a older hotel and was told it was a 5 star hotel,although i would really call it a 3 star hotel. Lobby is very nice and comfortable to sit and relax in but the hallways and rooms could really use new paint and a good cleaning. I was okay with the state... More

Was this review helpful? Yes 1
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear kennyshabz, Thank you for staying at The Heritage Hotel Manila. We have noted your comments and are pleased to hear of your satisfaction with our service. Should you find yourself back in Manila, we hope that you will allow us to once again cater to your needs and provide you a pleasant and relaxing experience. More

Cairo, Egypt
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel has a good location and the staff is helpful, however; the condition and cleanliness of the hotel leaves a lot to be desired. You can tell the hotel was quite grand in its day but those days are long passed. My room needed a paint job, there were two what appeared to be pubic hairs on the bath... More

Was this review helpful? Yes 1
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear Matt7791, Thank you for staying at The Heritage Hotel Manila. We have received your feedback and rest assured that a thorough investigation has been conducted in our guest rooms. Please know that your satisfaction is of the utmost value to us, and we eagerly look forward to providing you a more delightful hotel experience in your next visit. More

Sydney, Australia
Contributor
12 reviews 12 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was a bit concerned after reading other reviews . This hotel is dated however it was good value for the rate. Check In is a breeze and all staff I came in contact with we're extremely helpful particularly the reception. Concierge. Breakfast is ordinary. I would stay again. 10 min walk to Mall of Asia a free shuttle available.

Was this review helpful? Yes
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear Craig1212, Thank you for staying at The Heritage Hotel Manila. We are pleased to hear of your satisfaction with our staff, location and service. Should you find yourself back in Manila, we hope that you will allow us to once again to welcome you back to our doors. More

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Additional Information about The Heritage Hotel Manila

Address: Roxas Boulevard, Pasay, Luzon 1300, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Pasay
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Heritage Hotel Manila 4*
Number of rooms: 450
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Also Known As:
Heritage Hotel Pasay
The Heritage Hotel Manila Pasay, Metro Manila, Philippines

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