Wow, what an amazing trip. We stayed at here for 4 days and from the moment we arrived, we knew we were going to have an amazing vacation. The staff was so friendly and accommodating. My husband and children loved it. We decided to upgrade our room for an additional 1,000 pesos. Breakfast at HEAT was included and was always... more

We (2 adults + 1 teenager) were initially booked into a Premier room but on arrival the hotel offerred to upgrade us to a tower wing executive room on a promo rate which we accepted. We stayed four nights on the value rate. It was heaven. The room was large and clean. The bathroom was spacious and also very clean.... more

we are loyal golden circle members of the shangri-la and brought my kids for an overnight stay for the easter camp event they were hosting. The breakfast selection was amazing, from japanese handrolls to french crepes to dimsum, but sad to say that is all there is to it. I didnt even bother finishing any of the stuff i got... more

Whenever I stayed at a Shangri- La or Traders property I could count on a reliable product. I would rather describe them as a tropical version of a business Hotel. That’s exactly what you could expect at the Edsa Shangri La Manila. I stayed on Horizon Club in the Garden Wing. Room layout and style was typical Shangri La- indeed... more

we came this morning to the hotel booked the executive room...no n smoking came to the room- everything stinking like cigarettes. I couldn't stop coughing... wanted to exchange the room- the staff insisting it was non smoking room...offered to bring the ionizer to clean the room smell- frankly , i don't think anything will get rid of the tobbaco smell... more

my name is john a former guest of edsa shangrila hotel. i am just a concern guest who would like to help to those previous set of practicumers whom i thought experienced a humiliation and unrespectful behavior with your employees. Ms. Sharlene of lobby lounge and ms Hariette lumayag- the persons that i am pinpointing. please give them a better... more

I had a balikbayan rate which I thought was about the rates in the States, and even requested a one way fare from the Airport to the hotel. Hotel was nice. Lots of security. Employees were very cordial and rooms were decent. I had a Garden View suite and a deluxe room adjoining. Check out was an eye opening. The... more

I stayed at the Edsa Shangri-La for a few days en route to Europe. I originally wanted to stay at the Makati Shangri-La because of the awesome reviews, but I have to say, the Edsa did not disappoint. From the service to cleanliness to availability of services, everything was above what I expected. Of course, with that type of service,... more

Not sure why the other reviewers rave about this place. OK, it's well situated near the big malls but the rooms are terribly dated and my shower head had clearly not been cleaned or de-scaled in weeks! I didn't really think the breakfast was all that great either. Perhaps I'm just hard to please! Having booked at a Shangri-La and... more