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Edsa Shangri-La

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1 Garden Way | Ortigas Center, Mandaluyong, Luzon 1650, Philippines
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Edsa Shangri-La
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Edsa Shangri-La
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1,001 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Senior Contributor
45 reviews 45 reviews
42 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed for the first time at EDSA Shangri-La. I usually stay at New World in Makati but my meetings required me to stay at EDSA. Although I missed New World, I had an excellent stay at EDSA. The service is outstanding. The staff are warmer than at any hotel in which I have stayed in the Philippines (7 or... More 

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Quezon City, Philippines
Contributor
16 reviews 16 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here with the family (2 adults, 2 kids) and loved the stay! Very convenient location for a last minute staycation within the city. Just a 1-minute walk to the nearest mall, this hotel mixes the convenience of mall prices and restaurants and the comfort of resort vacationing in one stay. Check-in: Stayed in room 912. Quite fast - done... More 

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Spring Park, Minnesota
Top Contributor
63 reviews 63 reviews
48 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed yesterday NEW

Shangri la continues in its goal of excellence... At first I was hesitant to stay here because this area is typically very noisy and busy but the room i was in..executive..recently refurbished..was double glazed..so sound proofed to the noise outside...so make sure you ask for refurbished room. I stayed in 1127 at the end of the corridor..so very quiet Very... More 

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Chicago
Contributor
16 reviews 16 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was my third time staying at Edsa and I would never stay anywhere else. Check in was so easy as they take you right up to your room and make sure all is perfect. The food and deserts are amazing. I ate mostly from the lounge and even orders to go items to take with me to work. The... More 

Review collected in partnership with shangri-la.com

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Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Had a great stay, as always. Kids loved the pool. Room was excellent. Breakfast buffet at Heat is still excellent with delicious food and a mind-boggling array of options. Efficient front desk. Keeping up to their standards, as usual!

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Singapore, Singapore
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

I have always stayed at the shangri - La in Makati however it was full so I went to the EDSA Shang, its not quite as nice, nor is the area its in, but its still a great place and its got some bars nearby

Review collected in partnership with shangri-la.com

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Rexburg, Idaho
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Edsa Shangri-La is a nice slice of luxury located in the middle of a bustling city. The hotel was very nice and had some great amenities to go with a great staff that made our stay very enjoyable. To reach the lobby your car must pass through a security checkpoint with bomb-sniffing dogs, as well as walk pass some security... More 

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Pasig, Philippines
1 review
4 of 5 stars Reviewed 1 week ago

very good accommodation, clean, accommodating check in/check out, very good food - Heat resto, fast internet per my needs - personal only, nice pools, pleasant staff, late check out, nice toilettries,

Review collected in partnership with shangri-la.com

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Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear berniepogieako, Thank you very much for your feedback. We took delight in reading the details about your stay and your experience at the hotel. We are glad to know that you like the buffet spread at HEAT, our all-day dining restaurant. Thank you for also mentioning your various interactions with our staff. We will be glad to share this... More 

Philippines
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I suddenly decided that we should take a break on our birthday weekend. Booked our room by calling reservations at around 10am (same day of our check in,) and checked in at around 130pm. You'd expect that it would be a long wait at check in, especially because it was a long weekend with the Pacquiao Mayweather fight. Or we... More 

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Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear Celery A, Thank you very much for taking time to share your experience at Edsa Shangri-La, Manila. We are extremely delighted that you felt at home in our hotel. We are very happy to know that your 2-night stay was comfortable and enjoyable. Thank you also for mentioning your various interactions with our colleagues. We will be more than... More 

Taguig City, Philippines
Contributor
13 reviews 13 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The rooms might not be as posh as other Shangri-La properties, but the exceptional customer service is definitely there. Check-in was a breeze. Pool attendants/life guards are attentive and courteous. The kids love the slide in the pool and the water play area.

Was this review helpful? Yes
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear Twisted_Travelholic, We are happy to know that you are delighted with our service while staying at Edsa Shangri-La, Manila. We are extremely appreciative of all your kind words about the hotel pool and staff. Please know that we value your feedback. We look forward to welcoming you in the future to once again delight you. Yours sincerely, Amit Oberoi... More 

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