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All 6 Mandaluyong hotels

Edsa Shangri-La

5.0 of 5 Hotel   |   1 Garden Way | Ortigas Center, Mandaluyong, Luzon 1650, Philippines
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84%
Ranked #1 of 6 hotels in Mandaluyong
A recent review
4 of 5 stars reviewed 3 days ago
Dan D
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735 people have reviewed this hotel

Traveler rating
    409
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
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English first
1 review
4 of 5 stars Reviewed 3 days ago NEW

Very accommodating and helpful personnel especially at poolside and reception areas. Excellent service. Rooms were generally clean but a bit on the musty side. Food was nice and restaurant layout was good.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear Dan D, We are humbled by your kind words regarding your most recent stay with us at Edsa Shangri-La, Manila. Please be assured that we will continue to upgrade our service and facilities in order to provide you with the brand of Shangri-La Hospitality that you have come to expect of us. We look forward on your next visit.... More

Quezon City, Philippines
1 review
5 of 5 stars Reviewed 3 days ago NEW

Shangri-La EDSA has always been the choice hotel for families, especially those travelling with young children. The staff and facilities are very much prepared for kids. The Chi Spa is one of the best, if not the best spa in the Philippines.

Review collected in partnership with shangri-la.com

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Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear MarkJLim, On behalf of our team here at Edsa Shangri-La, Manila, we would like to thank you for your kind words. We hope that your family was able to enjoy our newly refurbished swimming pool and aqua play facility which is ideal for kids, and also dine at any of our restaurants. We look forward to welcoming you again.... More

Makati, Philippines
Top Contributor
59 reviews 59 reviews
50 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I decided to spend my birthday here since Citibank sent a birthday voucher for a complimentary night and a 60 minute treatment at the Chi Spa. Stayed at an executive room at the tower wing for 2 nights. PROs Central location. It is in Ortigas area and is close to 2 shopping malls and the Asian Development Bank HQ. Clean... More

Was this review helpful? Yes
Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear Sunkissedguy, Thank you for spending your birthday celebration with us here at Edsa Shangri-La, Manila. Please be informed that we have shared your kind words with our team. Regarding the challenges that you have experienced, please feel free to reach me through (63 2) 633 8888 or email Patrick.schaub@shangri-la.com should you wish to discuss it in detail. We look... More

Contributor
17 reviews 17 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Me and my partner had our city break here. We've stayed here two times already and one time we came for breakfast - food was absolutely gorgeous. When we stayed here i can't never ever complain. We get a discount and we were happy about it. Stayed for two nights and it was the best experience ever. We have always... More

Was this review helpful? Yes
Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear Kathleen G, Thank you for your wonderful comments on your most recent stay with us at Edsa Shangri-La, Manila. We are delighted to know that you were able to indulge in our specialty restaurants and also visit the nearby shopping malls. We look forward on your next visit. Sincerely, Patrick Schaub General Manager More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

My events team who was preparing an exhibit was told by the management to clean up by ourselves and no assistance was given the least brooms to tidy up the place. We used our bare hands picking up debris on the floor while manage and security watched over. They even penalised us 10,000 philippine pesos without due process, investigation. If... More

Was this review helpful? Yes 1
Kuwait
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

One of the best experiment i had in my life ,, from the time you check-in till you check-out , The surprises on every step you reach , the guest relation are just impressive , they will take you to the charm stage you want , the sense is very high for everyone ,All the stuff is a family a... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear ELAGHA, Thank you for the heart warming words that you have shared regarding your most recent stay with us at Edsa Shangri-La, Manila. We look forward on your next visit and welcoming you "home." Sincerely, Patrick Schaub General Manager More

Melbourne, Australia
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The Edsa Shangrila hotel is a little piece of magic in the middle of busy Manila. Staff make you feel at home from the moment you walk in the grand front door way. Rooms are more than comfortable and soundproof so sleep ins are restful. The pool is like an oasis in the centre of the hotel. Beautiful . Live... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear Con P, Thank you for sharing your "magical" experience with us at Edsa Shangri-La, Manila. We are truly humbled by your kind words and look forward on welcoming you back on your next visit. Sincerely, Patrick Schaub General Manager More

Spokane, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had a very wonderful time staying at this hotel. Everybody is so nice and friendly. I would definitely coming back to this hotel. I upgraded my to premier suite and i dont have any regrets of doing that because its way better as it has a separated living room for your visitors. Nice jacuzzi, king size bed over looking... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear Bella G, Thank you for sharing your experiences on your most recent stay with us at Edsa Shangri-La, Manila. On your next visit, may we invite you to spend your afternoon at our newly refurbished Lobby Lounge or enjoy a refreshing dip at our swimming pool. We look forward until then! Sincerely, Patrick Schaub General Manager More

Manila, Philippines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It was a perfect family leisure experience. My son enjoyed his birthday weekend. And we see ourselves returning to the property ; being clean and in a quality, friendly service environment. Restaurants also served very good food; Summer palace and Heat

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear Monica D, Thank you for spending your son's birthday with us at Edsa Shangri-La, Manila. We hope that your family was able to enjoy our newly-refurbished facilities specially the free form swimming pool, kiddie pool and aqua play. We look forward on your next visit! Sincerely, Patrick Schaub General Manager More

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Edsa Shangr-La is gorgeous! The service is impeccable! The staff is terrific. The interior and exterior of the hotel is beautiful! The room was very elegant. The hostesses in the lounge are beautiful!

Was this review helpful? Yes 1
Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear KeithMcCawley, We are delighted to hear of your feedback on your most recent stay with us at Edsa Shangri-La, Manila. We invite you to experience our other dining outlets on your next visit to Manila and look forward until then. Sincerely, Patrick Schaub General Manager More

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Additional Information about Edsa Shangri-La

Address: 1 Garden Way | Ortigas Center, Mandaluyong, Luzon 1650, Philippines
Location: Philippines > Luzon > Metro Manila > Mandaluyong
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Edsa Shangri-La 5*
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Also Known As:
Edsa Shangri-La Hotel Mandaluyong
Edsa Shangri La Mandaluyong

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Philippines’ foremost deluxe city-resort convention hotel. It offers 632 well-appointed guest rooms and suites, dining choices, and CHI, The Spa. ... more   less 
Number of rooms
658

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