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Edsa Shangri-La

5.0 of 5 1 Garden Way | Ortigas Center, Mandaluyong, Luzon 1650, Philippines
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Edsa Shangri-La
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Edsa Shangri-La
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882 reviews from our community

Traveler rating
    490
    258
    74
    39
    21
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208
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
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Shinjuku, Japan
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

i am a golden club circle member and a loyal client of almost 2 decades. i have to take my business elsewhere because i am no longer valued at EDSA Shangri-La. At 90% hotel capacity occupancy leaving 10% availability only dictates to me that i could have been given a room for extended stay if desired.

Review collected in partnership with shangri-la.com

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Irvine, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

Edsa Shangri-La was a delight to stay for a week on business. I got in early and had Sunday to relax before going to the office. I spent a lovely day at the pool. Had drinks and lunch pool side while enjoying the activity around me. The rooms were well appointed with everything I needed. For being out of town... More 

Review collected in partnership with shangri-la.com

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Seoul
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

After 4 days in Sofitel, I move to this hotel with my wife and son, stayed 2 nights from 17th, Jan, 2015. our trip to manila was to celebrate our 10th wedding anniversary. This hotel is perfect for shopping. Shangri-la plaza is directly connected to the hotel and there is another one(SM mega mall) near. so we mostly went out... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 2
Manila, Manila, Philippines
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

They have very clean and tidy rooms. The bed and the pillows are very comfortable for sleeping. The location is very close to nearby shopping malls and foodie places. If you are not in the mood to go out and shop, they also have pool and sauna for your enjoyment and relaxation.

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Manila, Philippines
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Hi ESL :) I would like to thank you for the good service & food when I did visit your establishment last December 2, 2104. I had a lunch at Papparazzi restaurant. I did order the same Business Set Menu Lunch like what I had last October 27th 2014| I am appreciative because the food and its presentation were so... More 

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Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear thegoodpierre, Thank you very much for sharing your experience at Edsa Shangri-La, Manila. I was delighted to read the details about your experience at Paparazzi and the Bakeshop. Please know that we value your feedback. On behalf of the rest of my team, I look forward to welcoming you in the future to once again delight you. Sincerely, Patrick... More 

HKG
Contributor
16 reviews 16 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the hotel for 5 nights for a business trip. Staff were very friendly and helpful. For shopping and dining it is ideally located within walking distance of the Shangri-La Plaza shopping mall and SM shopping mall. Rooms are spacious and clean with complimentary Wifi. Breakfast was very good with a large buffet spread. Enjoyed drinking the fresh fruit... More 

Was this review helpful? Yes 1
Metro Manila, Philippines
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

very poor dining experience (this time) at Senju the Japanese restaurant. After hyping it up to my wife (it was our 15th anniversary) we were told that our choice main courses were unavailable (15 minutes after we ordered). The sushi plate came and the california maki was stale, but the waitress was more concerned about telling us that the chef... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear Mr. JRPuyat, Thank you for sharing your comments. We sincerely apologize for the unfortunate incident in the service, which we are addressing with our Food & Beverage group. Please know that your comments are all duly noted and reviewed so that we can improve our services. Should you need any assistance, I can be reached through patrick.schaub@shangri-la.com or you... More 

Jakarta, Indonesia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

There is never doubt about Shangrila! I enjoyed stay here. They have connecting bridge to the big mall make us easy to find something. Staff are friendly. They help me when I need charger :). Breakfast superb. Room is nice. Stay 5nights in October 2014.

Was this review helpful? Yes
Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear Fransiska K, Thank you very much for taking time to share your experience at Edsa Shangri-La, Manila. We are extremely delighted that you felt at home in our hotel. We are very happy to know that your 5-night stay was comfortable and enjoyable. Thank you also for mentioning your various interactions with our staff. I will be more than... More 

Rio de Janeiro, RJ
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in the hotel for a total of 4 weeks on a Business trip. The hotel is beautiful, huge, and well maintained. Location: just in between to big shopping malls, so you can find just anything you need. Other than the mall, there is not that many places you can go walking (but again, you will find everything in the... More 

Was this review helpful? Yes
Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear LuisaAchcar, Thank you very much for taking time to share your experience at Edsa Shangri-La, Manila. We are extremely delighted that you felt at home in our hotel. We are very happy to know that your 4 week stay was comfortable and enjoyable. Thank you also for mentioning your various interactions with our staff. I will be more than... More 

Hamilton, New Zealand
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Central & safe and near shopping centre for shopping after the end of the business day. The restaurant Heat has a large selection of food for breakfast & evening meal. You can hire a driver & car from the hotel and they have a lounge at the airport where the hotel shuttle will pick you up

Was this review helpful? Yes
Patrick S, Public Relations Manager at Edsa Shangri-La, responded to this review

Dear Debbie, Thank you very much for your kind feedback, we are delighted that you enjoyed your stay with us. We look forward to welcoming you back! Yours sincerely, Cristina del Carmen Director of Communications Edsa Shangri-La, Manila More 

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Additional Information about Edsa Shangri-La

Address: 1 Garden Way | Ortigas Center, Mandaluyong, Luzon 1650, Philippines
Location: Philippines > Luzon > Metro Manila > Mandaluyong
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Edsa Shangri-La 5*
Number of rooms: 658
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Also Known As:
Edsa Shangri-La Hotel Mandaluyong
Edsa Shangri La Mandaluyong

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