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Edsa Shangri-La

5.0 of 5 1 Garden Way | Ortigas Center, Mandaluyong, Luzon 1650, Philippines
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Edsa Shangri-La
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Edsa Shangri-La
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807 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

I stayed in the Edsa Shangri-La for seven weeks earlier this year. It is a lovely hotel and on the whole deserves its 5* status, but it is not as luxurious as the other Shangri-La hotel in Manila, the Makati Shangri-La. That being said, the rooms are of high quality, the staff are extremely friendly and helpful, and the facilities... More

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Houston, Texas
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at the Edsa Shangri-La twice for approximately 7-10 days each stay. It's a very nice hotel and even nicer staff. The rooms are excellent and comfortable. There's also a large supermarket and high end mall with even more restaurants across the street if you need more variety. Checking in is a bit confusing as you don't know where... More

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Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear Wiremom, Thank you for your feedback, which is important to us. We will look into the areas for improvement, and are very pleased that you enjoyed your stay with us. We look forward to welcoming you back. Kind regards, Patrick Schaub General Manager More

Henderson, Nevada
Top Contributor
65 reviews 65 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Had the luxury of staying at the Edsa Shangri-La for a little over two weeks and can only say...WoW! Enjoyed their breakfast, lunch and dinner buffets and only wished they had a wider selection of local fruits but that is a stretch since there were so many options. They had a good mix of dimsum, american, indian, juice bar, noodle... More

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Baguio, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

edsa shang hotel is like home. staff remembers you, very accommodating and efficient. breakfast is super - fruits are a-plenty and sweet! so much food to choose from. no complaints, as always! thumbs up! 😊😉☺️

Review collected in partnership with shangri-la.com

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Boracay, Philippines
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I would have never thought to write something negative about a Shangri-la Hotel, but my recent stay in Edsa Shangri-la wasn't certainly a good one. First of all, even if the hotel is undergoing renovation and most common areas are affected by it, the guests are still charged for a full rate. The 15 minutes queue for having breakfast in... More

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Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear Mark, We thank you for your feedback, and regret that your experience did not meet your expectations. As regards the upgrade projects now ongoing, we continue, every few years, to refresh and innovate areas of our hotel. During such periods, we take great measures to mitigate any possible inconvenience. Wishing you a pleasant rest of the week. Best regards,... More

Top Contributor
67 reviews 67 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed for 5 nights in view of a long business meeting. The hotel is reflective of the true Shangri-la experience. Lots of greenery in the compound, good restaurants, nice swimming pool and even the temporary gym was well organised. I love the choice of pillows, the layout of the room, the bathroom and the daily generous breakfast. The hotel... More

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Senior Contributor
24 reviews 24 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a lovely modern hotel with well-appointed rooms and common areas. The restaurant is fantastic with many options to choose from. But the highlight of this hotel, without a doubt, is the staff. You would have to travel far and wide to find employees who care as much as these folks do. And they aren't caring because it's their... More

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San Francisco, Mexico
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Have stayed at the Marco Polo twice before trying the Shangri-La and think the food, room quality and value are all better at the Marco Polo. The pool is nice but was way too crowded at the weekend when I wanted to relax. Staff are very good.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Quezon City, Philippines
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

And I thought, you can never have a quiet night in the city. - Like all Shangri-La chains, opulence is at its maximum. - No matter the size of the room, you still feel luxury. While Edsa Shang is not a new hotel, it doesn't look it. Everything seems to be always new. - The beds are comfy I almost... More

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Almelo, The Netherlands
1 review
4 of 5 stars Reviewed 1 week ago

Hotel is top but expensive in comparison to other hotels in the region. Breakfast is very good at heat with mist things being prepared freshly. Staff is excellent and friendly. So only complain is the exorbitant pricing.

Review collected in partnership with shangri-la.com

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Additional Information about Edsa Shangri-La

Address: 1 Garden Way | Ortigas Center, Mandaluyong, Luzon 1650, Philippines
Location: Philippines > Luzon > Metro Manila > Mandaluyong
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Edsa Shangri-La 5*
Number of rooms: 658
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Also Known As:
Edsa Shangri-La Hotel Mandaluyong
Edsa Shangri La Mandaluyong

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