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All 6 Mandaluyong hotels

Edsa Shangri-La

5.0 of 5 Hotel   |   1 Garden Way | Ortigas Center, Mandaluyong, Luzon 1650, Philippines
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Edsa Shangri-La
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Ranked #1 of 6 hotels in Mandaluyong
A recent review
4 of 5 stars reviewed yesterday
Erwin T Quezon City, Philippines
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655 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Quezon City, Philippines
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed yesterday NEW

If your on for a trip that wanted to combine business with relaxation this place is for you.. Inside the busy business district of ortigas and very accesible to business meetings and adjuscent to one of the biggest mall in the Philippines..Mega Mall where you can find everything that you might need and want..and a few steps away from Shangri-la... More

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Dublin
Top Contributor
53 reviews 53 reviews
30 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed yesterday NEW

Renovations seem to be almost over and I had none of the issues that I had with my previous trip (noise, smell etc). Staff is extremely helpful and friendly and the atmosphere in the Hotel is great. The new addition to the pool are works great and I liked the refreshed look of the lobby lounge. I was in a... More

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Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear Grantig, Thank you for your kind review of Edsa Shangri-La, Manila. We are glad that you were able to thoroughly enjoy your experience with us this time around and enjoy the newly-refurbished Lobby Lounge, swimming pool and guest rooms. Please be assured that we have taken note of your added suggestions and have shared this with our team. We... More

1 review
5 of 5 stars Reviewed yesterday NEW

My stay at the Edsa was nothing less than outstanding. The facilities are elegant and beautiful, location is perfect for a business visit, the staff is polite and helpful, constantly checking on your needs. Definitely my first choice for any future visit to metro manila.

Review collected in partnership with shangri-la.com

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Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear Andres G, It is truly heartwarming to read reviews such as yours and to know that you would consider us to be your first choice the next time you're in Manila. Looking forward on your next visit! Sincerely, Patrick Schaub General Manager More

Manila, Philippines
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I always enjoy my stay at this hotel. Friendly staff, nice outdoor pool, nice room, great food choices at Heat. The room I had at the Tower Wing (the older wing) was recently renovated. Everything worked. Renovation is still ongoing. So it might be a bit noisy if you stay in during the day. The room lighting is nice. It... More

Review collected in partnership with shangri-la.com

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Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear Moi502, We are elated to hear about your most recent stay with us and that you had a wonderful time with your family. Please be assured that we have taken note of your comments regarding the noise and will investigate and take the proper course of action. We look forward to welcoming you back on your next visit. Sincerely,... More

Puchong
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The room after make over look refreshing, modern design, many power socket outlet based on universal type. Friendly ground staffs, very enjoyable trip. The location of hotel just locate near to the malls, office.

Review collected in partnership with shangri-la.com

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Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear CK_Wong_76, Thank you so much for your kind words. Our team is appreciative of your comments and that we were able to extend the brand of Shangri-La Hospitality that you've come to expect during your stay. We look forward on your next visit. Sincerely, Patrick Schaub General Manager More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

From the moment our family stepped out of the airport shuttle, we were greeted with warm smiles and wonderful service. With armed guards and a gentle beagle at the entrance, we felt completely safe though there was nothing to worry about. Filipinos are such hospitable people. Although we arrived too early for normal check in, the staff found a way... More

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Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear Brickwarrior, We are pleased to have read your review and delighted to know that you enjoyed your stay at Edsa Shangri-La, Manila. Please be assured that you kind words has been shared with our team, specifically with those you've mentioned: Front Office, HEAT and Health Club. We look forward to welcoming you and your family again on your next... More

Makati, Philippines
1 review
5 of 5 stars Reviewed 5 days ago NEW

Super excellent service. Clean room, bathroom, swimming pool, Cleanliness is everywhere. Very accommodating staffs... my kids enjoyed their stay here so much..will definitley go back again and again....

Review collected in partnership with shangri-la.com

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Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear annabbrionesph, Thank you for your kind words and we are pleased to know that we have been able to delight you during your stay. We look forward on your next visit and do hope that your kids are able to try our newly installed aqua play facilities complete with water cannons, fountains and kiddie slide. Sincerely, Patrick Schaub General... More

Singapore, Singapore
1 review
1 of 5 stars Reviewed 1 week ago

This has to be the worst expensive suite I have ever stayed in. The staff made numerous errors during my short stay. They did not change the bathroom amenities from the previous guest, and when I asked them for a new set, they told me housekeeping will do it tomorrow ! After which, at 230 AM, some one from their... More

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Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear Ajlaut, Thank you for voicing out your concerns and please accept our sincere apologies for the unfortunate incident in the service which we are investigating and addressing with our team. Kindly be assured that your comments are important to us in helping improve our services. Should you wish to discuss the details of your stay, please feel free to... More

Manila, Philippines
Contributor
17 reviews 17 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Really love this hotel. The hotel staff, the room, and the food are all excellent. It gives you the much needed rest. My appreciation to the staff from the customer service to the front desk upon checking-in & out, to the server at the Heat restaurant, very attentive and courteous, to the housekeeping at the 17th floor, thank you!! You've... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear Josephine, We are delighted and appreciative of your kind words and that you have chosen to spend your summer break with us at Edsa Shangri-La, Manila. Kindly be assured that I have shared your comments with Tim Sainsbury, our Director of Rooms, and his team as well as Simon Cote, EAM for Food and Beverage, and the HEAT family.... More

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the EDSA Shang twice during the holiday season, the first time upon arriving in Manila for two nights; the 2nd time, for 3 nights before leaving Manila. Both times, service was outstanding. We had reserved a private car to pick us up from NAIA. Our driver was extremely gracious and helpful. Our check-in was immediate upon arrival.... More

Was this review helpful? Yes 1
Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear Majella312, Thank you for your heart-warming review. We are delighted to know that you thoroughly enjoyed your stay and look forward on your next visit here at Edsa Shangri-La, Manila. Sincerely, Patrick Schaub General Manager More

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Additional Information about Edsa Shangri-La

Also Known As:
Edsa Shangri-La Hotel
Edsa Shangri-La Hotel Mandaluyong
Edsa Shangri La
Edsa Shangri La Mandaluyong
Edsa Shangri La Hotel
Address: 1 Garden Way | Ortigas Center, Mandaluyong, Luzon 1650, Philippines
Location: Philippines > Luzon > Metro Manila > Mandaluyong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Mandaluyong
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Edsa Shangri-La 5*
Official Description (provided by the hotel):
The Philippines’ foremost deluxe city-resort convention hotel. It offers 632 well-appointed guest rooms and suites, dining choices, and CHI, The Spa. ... more   less 
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