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All 6 Mandaluyong hotels

Edsa Shangri-La

5.0 of 5 Hotel   |   1 Garden Way | Ortigas Center, Mandaluyong, Luzon 1650, Philippines
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Ranked #1 of 6 Hotels in Mandaluyong
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5 of 5 stars reviewed today
CliveWoodrow Toronto, Canada
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778 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Toronto, Canada
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed today NEW

Had the pleasure of staying at the Edsa "Shang" for 5 nights while in Manila for a conference. The hotel staff remain the most friendly and service oriented staff in Manila. They genuinely care for their guest from the the minute you arrive at the hotel to the time you leave. They go out of their way to ensure you... More

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Pflugerville, Texas
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Overall, the hotel met my expectations and I had a very pleasant stay. Everyone that I interacted with was pleasant, attentive and professional. I really enjoyed the staff, and the food, at the HEAT Restaurant. The food was on point every time I ate there. Be sure to check out Rico at the egg station in the mornings! The gym... More

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Manila, Philippines
Contributor
19 reviews 19 reviews
14 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We spent a night at the hotel to celebrate my 13-year old daughter's birthday. The hotel has the luxury feel that the Shangri-La brand is known for. Large pool area with slide and a separate play area where kids can run around, squirt water at one another, see-saw, slide, or just stand under the structures that accumulates and pour water.... More

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Shinjuku, Japan
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Shangri-La hotel use to be the best business partner in the city. They use to enable me to conduct business by providing excellent food and services to my clients. This part lamentably fell short during this stay. No internet connection delayed my work schedule.

Review collected in partnership with shangri-la.com

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Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear Mr. Gilbert, Thank you for your feedback, which is valuable to us. I am sorry to hear that this was your experience. We would appreciate knowing the particular challenges you encountered during your stay, so that we may look into the matter and make improvements where needed. I look forward to welcoming you again one day soon and do... More

Dumaguete City, Negros Oriental, Philippines
1 review
3 of 5 stars Reviewed 5 days ago NEW

EDSA Shangri-la is not the same as it was before..... :( I had wonderful memories of it then. Hotel service is indeed getting worse. Just to ask for tea and coffee which they had not replenished took a pretty long time to arrive. I thought they had to buy supplies from SM megamall that's why I had to wait. Maybe... More

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Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear RJNiko, Thank you for taking the time to share your experience with us. We are concerned with what had transpired during your last visit and will take these matters up with our team immediately. We do hope for the opportunity to serve you once again. Kind regards, Patrick Schaub General Manager More

San Antonio, Texas
Contributor
16 reviews 16 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm not a big fan of this type of hotel but I got 2 free nights' stay from a friend's rewards. It's quite nice, a little on the luxurious side. I think that's my problem with it. Everything is pricey! A bottle of "cheap" wine at their lounge cost us $55 USD.. that's expensive even in the US! And this... More

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bacolod city
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

During this stay I got a newly-renovated room. The rooms in this hotel have always been a wonderful resting place, (so tempting to stay in even during conference days), so the newly renovated rooms were a good surprise. Decor is delightful. The only setback is the new placement of the mini-bar and ref , for older guests bending may be... More

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Antipolo City, Philippines
Contributor
11 reviews 11 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

We've stayed a number of times at the Edsa Shangri-la but the last trip in early September wasn't as pleasant as it used to be. Don't get me wrong, the room and facilities are still superb, including all the amenities; it's just that they somehow fell short of expectations in terms of service. I don't recall having stayed on the... More

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Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear Ray_0178, Please accept our sincerest apologies for the challenges that you have experienced during your stay. Rest assured that we have shared this with our team to investigate and take action on. Should you wish to discuss the matter in detail, kindly feel free to reach me through Patrick.schaub@shangri-la.com. Sincerely, Patrick Schaub General Manager More

Manila
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my favorite hotel. I recently had my wedding here and of course a favorite for staycations. The facilities is superb, world class! Buffet has an array of selection to satisfy your cravings. What makes it stand out from the rest is the staff, how they show true Filipino hospitality. You will never go wrong with edsa shangri-la!

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Patrick S, General Manager at Edsa Shangri-La, responded to this review

Dear Reena L, Thank you for making Edsa Shangri-La, Manila your favorite hotel and for sharing your special wedding with us. We look forward on your next visit and providing you and your new family with the brand of Shangri-La hospitality that you have come to expect. Best Wishes! Sincerely, Patrick Schaub General Manager More

Manila, Philippines
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I did visit the Shang Edsa Hotel last August 11th, with my family chickie toy: Ardie & it was really nice because all people of the hotel were kind and they did accommodate me well . They were all presentable & properly mannered. Their warm greetings & conversations encourages me to keep on visiting them. I did have lunch at... More

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Additional Information about Edsa Shangri-La

Address: 1 Garden Way | Ortigas Center, Mandaluyong, Luzon 1650, Philippines
Location: Philippines > Luzon > Metro Manila > Mandaluyong
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Edsa Shangri-La 5*
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Also Known As:
Edsa Shangri-La Hotel Mandaluyong
Edsa Shangri La Mandaluyong

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