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Edsa Shangri-La

Travelers' Choice award winner
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1 Garden Way | Ortigas Center, Mandaluyong, Luzon 1650, Philippines
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Edsa Shangri-La
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1,067 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (240)
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Manila, Philippines
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had an overnight stay in this hotel. To celebrate my Fiancee's birthday month and to pamper ourselves after stress in work. Upon checkin, since my Fiancee is a member of a golden circle, the receptionist greeted him a happy birthday ang gave us a complimentary cake and offer us a late checkout by 2pm the next day. The staff... More 

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Sydney, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here last week, and enjoyed the hotel and pool so much we have booked another 2 nights next week. My only disappointment was the buffet in the HEAT restaurant. We took 8 people there, it was expensive and the food was below average to say the least. It was later in the evening when we went, but I still... More 

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Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I only spent a short time at the hotel due to issues with my flight. The check in process was quick and easy, especially at 5am it was greatly appreciated that we could get that done quickly so I could go straight to the room, shower and sleep. The room was spacious, clean and the bed was very comfortable. The... More 

Was this review helpful? Yes 1
Manila, Philippines
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything was great... Starting from: the staff (front desk, executive lounge).. the food.. the room.. the pool.. the place.. Everything was good from check in until we checked out! Thank you so much!

Review collected in partnership with shangri-la.com

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Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear Mickey1018, Thank you very much for sharing your experience at Edsa Shangri-La, Manila. We are delighted to know that you enjoyed your stay and experience at our property, particularly the pool area, dining and accommodation. Your feedback is encouraging as we strive to provide our guests a memorable experience. On behalf of the rest of my team, I look... More 

Toronto, Ontario
1 review
5 of 5 stars Reviewed 1 week ago

I experienced excellent service from the staff in-charge of cleaning the room and providing complementary fruits and amenities. I would highly recommend also the spa service of this hotel. The atmosphere and massage provided me a relaxing that I needed a long plane trip.

Review collected in partnership with shangri-la.com

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Yorba Linda, California
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for 10 days. Everything about this hotel is excellent: spa, restaurants, gym, lounge, and most especially the people. I love this hotel and will stay there each time I visit. The food at The heat was great also. Service in any if the facilities was excellent. It is obvious that each staff member is well... More 

Review collected in partnership with shangri-la.com

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Metro Manila, Philippines
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I really enjoyed my stay here, as expected from Shangrila. Great room, amazing comfort room, awesome amenities, friendly staff. It was perfect. I will definitely be back because I know that I will not be disappointed.

Was this review helpful? Yes
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear MagicM1k3, We are happy to know that you find tranquility and comfort while staying at Edsa Shangri-La, Manila. We are extremely appreciative of all your kind words about the hotel facilities, especially the toilet and friendly staff. Please know that we value your feedback. Surely, we look forward to welcoming you in the future to once again delight you.... More 

Pasig, Philippines
1 review
4 of 5 stars Reviewed 1 week ago

excellent service. Try the HEAT... excellent. The people are very attentive to their guest. We have not tried the spa but it looks like they have excellent service too. We recommend this to our family and friends.

Review collected in partnership with shangri-la.com

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London, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a long flight from Dubai we were picked up in a courtesy limousine at the airport. The driver was delightful and made us comfortable with cold drinks. It took over an hour to reach the hotel. On arrival we were greeted by the resident manager and the front office manager. We were escorted to our room by the manager... More 

Was this review helpful? Yes 1
Alabang
Level Contributor
106 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is our second time to stay in this hotel. They now have security guards from the basement parking going inside the hotel. Checking in was fast. the receptionist was friendly and approachable. the room was spacious and modern. it is well lighted with cloved lights. So it doesnt have this gloomy feeling when you stay in a poorly lighted... More 

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Tower Deluxe Suite (156)
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Tower Wing Deluxe Room (67)
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Tower Wing Executive Room (83)

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