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Lancaster Hotel Manila

622 Shaw Boulevard, Mandaluyong, Luzon 1552, Philippines
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Lancaster Hotel Manila
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Ranked #5 of 6 Hotels in Mandaluyong
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220 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sydney
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Lancaster Hotel is located about 5 to 10 mins walk to Leading Malls, Markets, General Shops, and Cinemas, Bus Terminal, Rail Network to Restaurants of all tastes. The hotel provides all guests with a free bus service dropping you off to the local shopping malls if you prefer to take a ride in air condition comfit or you can go... More 

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Lancaster_Hotel, Marketing and Communications Manager at Lancaster Hotel Manila, responded to this review

Hi TonyCav71, Thank you very much for a great review. We are happy to hear that you have enjoyed your stay in our hotel. Please know that we are continuously improving our services to provide our guests with excellent service. Again, thank you for your kind words. We do appreciate it. We hope to have you back here soon. Warm... More 

1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed at lancaster 2 weeks while in manila for surgery. We were questioned about a missing plate and towel that room service had taken due to cleaning our room. Trying to talk with front desk staff at night was almost impossible due to the loud music! We had to call security twice due to loud parties next door. Ordering... More 

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Lancaster_Hotel, Marketing and Communications Manager at Lancaster Hotel Manila, responded to this review

Dear Multitarnz, We are saddened to hear your experience. I have sent you a personal message to check the details of your booking. Thank you for taking time to give your feedback. Your review will enable us improve our services. Again, our sincerest apologies. Best regards, Marketing and Communications Manager More 

Batangas City, Philippines
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

it was a good view on top. their buffet was good, there lot of food to unlike other hotel in manila the calling their breakfast a buffet with just only egg rice fried rice and meat. lol. when i was there we almost took an hour to take elevator. and their bathroom too small. but the bedroom was spacious.

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Lancaster_Hotel, Marketing and Communications Manager at Lancaster Hotel Manila, responded to this review

Hi Mark Patrick, Thank you for your kind words about our breakfast buffet and the great view from our hotel. Our F&B group continues to do better on their services. However, it is upsetting that you had a bad experience on the elevator. Please know that it was already addressed. Again, thank you for your feedback. We hope to have... More 

Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel staff is nice though at the time of my visit only one elevator is working for serving many floors. Shower heater is not working in executive room so we change. You can cook at this hotel, they provide pots and pans. Breakfast buffet is tasteful.

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Lancaster_Hotel, Marketing and Communications Manager at Lancaster Hotel Manila, responded to this review

Hi Irma, Thank you for your feedback! I will relay to our F&B your good feedback on our breakfast buffet. I am sure they will be more motivated. It is unfortunate that you have experienced those incidents. Rest assured that we already fixed the heater and the elevator concern is being attended to. Hope to have you back soon, Marketing... More 

Makati, Philippines
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Lancaster Hotel Manila is just located near World Corporate Center. It's very close to Shangri-La and Megamall. This makes it a good place for small overnight team-building activities. We stayed in their 3-bedroom suite complete with a kitchen and living room. What I love about the place is how fast housekeeping is in attending to your needs. We requested for... More 

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New York City, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Booking was done through Agoda. I booked a Junior Suite for a city staycation. Location - 5 minutes away from Edsa and it's very convenient to go to. Hotel Premises - Only 1 elevator is working servicing a 30 floor hotel. Cleanliness - It was clean but when we come in the air is stale which is probably because the... More 

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Kuala Lumpur, Malaysia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Stayed here end May 2015 thru early June.. Booked 4 rooms x 6 nites, and 4 rooms x 3nites. On checking in none of the staff showed us to our rooms or even showed that everything is in order in the respective rooms. We had to request housekeeping 3 times for every single kitchen utensil that was supposed to be... More 

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Travelers are raving about these Mandaluyong hotels

Zurich, Switzerland
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

we stayed for one night in the Lancaster Hotel Manila. While checking in I hardly could understand the staff because of the loud (live) music. (with checking out the radio was at the same level). The building is a combined long-term-apartment building and hotel. This means that at our floor people put their laundry in the hallway to dry. Wifi... More 

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2 reviews
2 of 5 stars Reviewed 4 weeks ago

We used the hotel as a layover prior to our flight the next day. Accessibility above average. Public transport is available 24x7. Parking: dark, limited, twisting and scary. There are signs of construction everywhere, optimistic that it means they are upgrading the facilities but scary nonetheless. Room: for the published rate they are waaaay to expensive! But if it is... More 

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2 reviews
2 of 5 stars Reviewed 4 weeks ago

Lift in this hotel are so so slow... the maintenance even does not give way to visitors and travelers... maybe if you are a foreigner but since i was a local maybe that will be a different case .. and the check out took me another 38 mins...

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