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Lancaster Hotel Manila

622 Shaw Boulevard, Mandaluyong, Luzon 1552, Philippines
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Lancaster Hotel Manila
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Best prices for: 1 room 1 guest
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Ranked #5 of 6 Hotels in Mandaluyong
A recent review
4 of 5 stars reviewed 4 weeks ago
TonyCav71 Sydney
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224 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cainta, Philippines
1 review
1 of 5 stars Reviewed yesterday NEW

I booked a 3-bedroom suite for the whole family last july 27-28. Assuming that the hotel is aware that not only 2 guests will be arriving, i inquired about the parking space allotted for a 3 bedroom suite. they only provide 1 slot per room, but do not take into consideration the number of guests that will check in. If... More 

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Muntinlupa, Philippines
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

My family and I availed their promo on a travel expo last February. It's so traffic on your way there but yes the good thing it was close to the malls. ONLY ONE HOUSEKEEPING GIRL SMILED TO US THE WHOLE STAY. NOBODY ELSE DID, NOT EVEN THE PEOPLE ON THE FRONTDESK, its like they don't like to be talking to... More 

Was this review helpful? Yes 2

Travelers are raving about these Mandaluyong hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I have always been a returning guest of your hotel however, one incident made me think otherwise. I made one reservation to be used on June 12-14, 2015. However, upon check-out, I was told that two reservations were made. I filed a dispute to Direct Hotels to which the latter said that two rooms were actually used during those days.... More 

Was this review helpful? Yes 1
Caloocan, Philippines
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I was there last July 18 -19, 2015 since we have a course to attend at the hotel for 2 days July 18 and 19 ( POWER PUNCH ). I choose to stay there for convenience of not going home while on the course to avoid traffic in the metro. Kudos for their free vallet parking for resident guest. Staff... More 

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Sydney
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lancaster Hotel is located about 5 to 10 mins walk to Leading Malls, Markets, General Shops, and Cinemas, Bus Terminal, Rail Network to Restaurants of all tastes. The hotel provides all guests with a free bus service dropping you off to the local shopping malls if you prefer to take a ride in air condition comfit or you can go... More 

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Lancaster_Hotel, Marketing and Communications Manager at Lancaster Hotel Manila, responded to this review

Hi TonyCav71, Thank you very much for a great review. We are happy to hear that you have enjoyed your stay in our hotel. Please know that we are continuously improving our services to provide our guests with excellent service. Again, thank you for your kind words. We do appreciate it. We hope to have you back here soon. Warm... More 

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at lancaster 2 weeks while in manila for surgery. We were questioned about a missing plate and towel that room service had taken due to cleaning our room. Trying to talk with front desk staff at night was almost impossible due to the loud music! We had to call security twice due to loud parties next door. Ordering... More 

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Lancaster_Hotel, Marketing and Communications Manager at Lancaster Hotel Manila, responded to this review

Dear Multitarnz, We are saddened to hear your experience. I have sent you a personal message to check the details of your booking. Thank you for taking time to give your feedback. Your review will enable us improve our services. Again, our sincerest apologies. Best regards, Marketing and Communications Manager More 

Batangas City, Philippines
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

it was a good view on top. their buffet was good, there lot of food to unlike other hotel in manila the calling their breakfast a buffet with just only egg rice fried rice and meat. lol. when i was there we almost took an hour to take elevator. and their bathroom too small. but the bedroom was spacious.

Was this review helpful? Yes
Lancaster_Hotel, Marketing and Communications Manager at Lancaster Hotel Manila, responded to this review

Hi Mark Patrick, Thank you for your kind words about our breakfast buffet and the great view from our hotel. Our F&B group continues to do better on their services. However, it is upsetting that you had a bad experience on the elevator. Please know that it was already addressed. Again, thank you for your feedback. We hope to have... More 

Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 18, 2015

The hotel staff is nice though at the time of my visit only one elevator is working for serving many floors. Shower heater is not working in executive room so we change. You can cook at this hotel, they provide pots and pans. Breakfast buffet is tasteful.

Was this review helpful? Yes
Lancaster_Hotel, Marketing and Communications Manager at Lancaster Hotel Manila, responded to this review

Hi Irma, Thank you for your feedback! I will relay to our F&B your good feedback on our breakfast buffet. I am sure they will be more motivated. It is unfortunate that you have experienced those incidents. Rest assured that we already fixed the heater and the elevator concern is being attended to. Hope to have you back soon, Marketing... More 

Makati, Philippines
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 17, 2015

Lancaster Hotel Manila is just located near World Corporate Center. It's very close to Shangri-La and Megamall. This makes it a good place for small overnight team-building activities. We stayed in their 3-bedroom suite complete with a kitchen and living room. What I love about the place is how fast housekeeping is in attending to your needs. We requested for... More 

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Lancaster_Hotel, Marketing and Communications Manager at Lancaster Hotel Manila, responded to this review

Hi Luis, We would like to thank you for a good review! We will surely be motivated to do better on our jobs and to continue improve our services. I will relay your praises to our Housekeeping. We are hoping to have you back soon. Warm regards, Marketing and Communications Manager More 

New York City, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 5, 2015

Booking was done through Agoda. I booked a Junior Suite for a city staycation. Location - 5 minutes away from Edsa and it's very convenient to go to. Hotel Premises - Only 1 elevator is working servicing a 30 floor hotel. Cleanliness - It was clean but when we come in the air is stale which is probably because the... More 

Was this review helpful? Yes
Lancaster_Hotel, Marketing and Communications Manager at Lancaster Hotel Manila, responded to this review

Hi Ronrmrz, Thank you for posting a review! We appreciate your positive feedbacks about our hotel. For your other concerns, please be advised that we already addressed them. We will be happy to have you back soon. Warm regards, Marketing and Communications Manager More 

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