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Lancaster Hotel Manila

622 Shaw Boulevard, Mandaluyong, Luzon 1552, Philippines
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Lancaster Hotel Manila
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Ranked #5 of 6 Hotels in Mandaluyong
A recent review
3 of 5 stars reviewed yesterday
Trishyyy Mandaluyong, Philippines
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207 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Mandaluyong, Philippines
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

TWO NIGHTS IN EXECUTIVE SUITE. Points in chronological order. - PARKING - So so. Yes 1 lane so better bring a car instead of SUV. Yes a little creepy but manageable. - CHECKING IN - NOT OK. It took time for us to be checked in because customers are lined up. They could have added staff to make the service... More 

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Tiverton, United Kingdom
Top Contributor
56 reviews 56 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Spent one night here after a flight, got a good deal as booked early and has a executive suite, the room was nice, good size bed, nice view from 14th floor room of the city, tv and living room nice and bathroom too. It's a good location as very near the SM mall and star mall, plenty of options for... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago

Parking is a one lane, old and creepy. Staff forgot to give back my ID ELEVATOR WORST EVER!! They gave us not functioning key card so they transferred us to another room . It took us an hour before we were able to finally checked in our room. Room is old, maximum for 4 guest but dining area has only... More 

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Makati, Philippines
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 30, 2015

They refused to take my order just because they didn't have change for 1,000php. Even the manager didn't do anything about it, they'd rather turn away a customer. The Lancaster management should re-evaluate or re-train their staff or risk losing their business. The hotel is already in pretty bad shape, the least they could do is to make sure they... More 

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Contributor
15 reviews 15 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 11, 2015

We get a room here for a promo in their website which is a 'Rainy Day Promo' with inclusion of an overnight stay, a really big umbrella and 10% off in their dining services. After our car check up, we head straight to this hotel but the thing is their parking is not human-friendly as I supposed it should be.... More 

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Manila, Philippines
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 2, 2015

spent weekend at this hotel very recently. what's good about it is its near major shopping malls, staffs are friendly and always wear a smile. the room is equally clean, the sheets smells fresh. Thus, their elevator are really very slow, swimming pool is small and yes not very clean compared to the other hotel swimming pool i've seen. The... More 

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Marikina, Philippines
Contributor
13 reviews 13 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 6, 2015

I agree with the other reviewers. First, when we arrived (by car), and didn't know where to park since cars are everywhere (there were cars parked on the one side of the way to the parking lot). We talked to the guard and he told us to park at the lot on the other side of the street (in front... More 

Was this review helpful? Yes 4
Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 2, 2015

Pros: Good front office personal /Bell Boy/ Concierge/ Valet service, late check out & walking distance to shopping centre Cons: The lift was terrible waiting for so long just to go to lobby with only 2 elevator in working condition.

Was this review helpful? Yes 2
Paranaque, Philippines
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 10, 2015

Don't be fooled by their online deals or promo. It's a total waste of money and time. This Condo hotel has been operational for more than 5 years already but it seems like the developer (PCPI) ran out of funds to finish the parking area. If you're a light sleeper, do not book this hotel. mostly people from call center... More 

Was this review helpful? Yes 7
Makati, Philippines
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 27, 2014

Pros - Decor in the main lobby was interesting, and the hotel was located near malls and the MRT station. Cons - Beds were right beside the stove and sink, towels smelled like moth balls, no minibar/items stocked in the fridge, Room service food (beef and veggies) were as tough as nails, Queue was very long during breakfast because of... More 

Was this review helpful? Yes 4
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