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Lancaster Hotel Manila

622 Shaw Boulevard, Mandaluyong, Luzon 1552, Philippines
Hotel amenities
Lancaster Hotel Manila
Best prices for: 1 room 1 guest
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Ranked #5 of 6 Hotels in Mandaluyong
A recent review
3 of 5 stars reviewed 6 days ago
Athena L
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209 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Manila, Philippines
2 reviews
1 of 5 stars Reviewed yesterday NEW

The hotel had several cockroaches in the bathroom. It took them almost an hour to take care of the situation and asked me to double check if the cockroaches were still there before sending someone. They told us they had wifi. It was a lie. Their internet is sub-par you can hardly do a simple google search. When I complained... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

The service was fine, the hotel is average looking nothing too fancy, great for just taking a breath or looking for a place to stay for awhile. Our room looks like a mini condo unit you can cook and stuff, it has it's own living room, safety box, a dining table, a refrigerator, a kitchen, two bathrooms and the master... More 

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Makati, Philippines
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

we checked in last mothers day and I had to book the executive room to ensure that I can conduct a surprise party for my mom.. the moment I got to the lobby they only have 3 receptionist which has to cater a lot of guest.. take note we are not talking about 5 or 10 guests with their families... More 

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Mandaluyong, Philippines
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

TWO NIGHTS IN EXECUTIVE SUITE. Points in chronological order. - PARKING - So so. Yes 1 lane so better bring a car instead of SUV. Yes a little creepy but manageable. - CHECKING IN - NOT OK. It took time for us to be checked in because customers are lined up. They could have added staff to make the service... More 

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Tiverton, United Kingdom
Top Contributor
56 reviews 56 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Spent one night here after a flight, got a good deal as booked early and has a executive suite, the room was nice, good size bed, nice view from 14th floor room of the city, tv and living room nice and bathroom too. It's a good location as very near the SM mall and star mall, plenty of options for... More 

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Parking is a one lane, old and creepy. Staff forgot to give back my ID ELEVATOR WORST EVER!! They gave us not functioning key card so they transferred us to another room . It took us an hour before we were able to finally checked in our room. Room is old, maximum for 4 guest but dining area has only... More 

Was this review helpful? Yes 3
Makati, Philippines
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 30, 2015

They refused to take my order just because they didn't have change for 1,000php. Even the manager didn't do anything about it, they'd rather turn away a customer. The Lancaster management should re-evaluate or re-train their staff or risk losing their business. The hotel is already in pretty bad shape, the least they could do is to make sure they... More 

Was this review helpful? Yes 2
Contributor
16 reviews 16 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 11, 2015

We get a room here for a promo in their website which is a 'Rainy Day Promo' with inclusion of an overnight stay, a really big umbrella and 10% off in their dining services. After our car check up, we head straight to this hotel but the thing is their parking is not human-friendly as I supposed it should be.... More 

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Manila, Philippines
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 2, 2015

spent weekend at this hotel very recently. what's good about it is its near major shopping malls, staffs are friendly and always wear a smile. the room is equally clean, the sheets smells fresh. Thus, their elevator are really very slow, swimming pool is small and yes not very clean compared to the other hotel swimming pool i've seen. The... More 

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Marikina, Philippines
Contributor
13 reviews 13 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 6, 2015

I agree with the other reviewers. First, when we arrived (by car), and didn't know where to park since cars are everywhere (there were cars parked on the one side of the way to the parking lot). We talked to the guard and he told us to park at the lot on the other side of the street (in front... More 

Was this review helpful? Yes 4
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