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Crown Regency Hotel

4.0 of 5 1026 A. Arnaiz Avenue, Makati, Luzon 1200, Philippines
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Crown Regency Hotel
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Crown Regency Hotel
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252 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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14 reviews 14 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

we stayed at the hotel for 10 nights.i found the hotel according to trip advisorws positive reviews. the location is great' just in the very heart of makati,its a modest place with basic facilities. .the most important issue is the excellent service minded of the staff it is worth noting in partcular GRACE ANNE PAGUIA and GERIC A PAZ which... More 

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Tokyo, Japan
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Originally wanted to stay for 4 nights but checked out after the first. Yet the hotel charged me for 4 nights and didn't return the overcharged amount. Rooms are ill maintained. The air conditioning units are old and in disrepair. The noise level is awful. You can hear the traffic outside the window and, if you're lucky, some moaning sound... More 

Was this review helpful? Yes 2
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We had decided to sleep at this hotel based on the mostly "very good" reviews on Tripadvisor. We couldn't have been more wrong. Whilst, undoubtedly, the location is great, being close to SM, highway back to the airport, cafes and restaurants, the rooms are miniscule - some of the smallest I have seen in the over 500 places I have... More 

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Sydney, Australia
Top Contributor
87 reviews 87 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed December 4, 2014

This hotel is classified as a 4 star hotel in the Philippines which is equivalent to a 3 star by North American standards. Location – directly across Park Square, where Pan America (a bakery) and Mercury Drug stores are soon to open. For shopping and dining, it’s a block away from SM Makati and Glorietta. The street is busy from... More 

Was this review helpful? Yes 2
Sri Kembangan, Malaysia
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 8, 2014

Location the big point of this hotel. Nicely located across the Park Square where it is the local transportation hub if you want to go by the minibus to areas in Manila. It just in walking distance to SM Makati, Glorietta and Greenbelt which all is shopping havens. Glorietta itself is a huge shopping mall linking the Park Square to... More 

Was this review helpful? Yes 3
Paranaque, Philippines
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 23, 2014

stayed oct 19 to 21 i read the negative reviews before i checked in. we really needed a cheap room for 2 nights and I was prepared for the worst. I was pleasantly surprised by this hotel. I dont get the negative reviews at all! sure the view aint that great, but the service was ok, the rooms were fairly... More 

Was this review helpful? Yes 2
Greenwich, Connecticut
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 29, 2014

The reviews said crown regency was a four star hotel and the price was right. I made a confirmed reservation at the hotel. I normaly go to the top end name brand hotels but this time I wanted to see less less costly hotel. When I arrived at the hotel I saw a cheap dirty facility. I tought I am... More 

Was this review helpful? Yes 6
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 3, 2014 via mobile

I booked here for 3 nights. On the first day i went to the FO , to check in, i noticed that the employee who assigned that they was not accommodating, as if hes not happy to see you. Then on my 2nd day i went out to have lunch then i put the sign please make up the room... More 

Was this review helpful? Yes 2
Honolulu, Hawaii
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed August 10, 2014

The location being within 5-8 minute walk of the Glorietta/Greenbelt, 4-star rating at most travel sites, and very reasonable cost were the main reason for initially selecting this hotel. This was a big mistake. The hotel's location was indeed near the Glorietta/Greenbelt area, but on the not-so-desirable side of Makati and required crossing a couple busy streets to get to... More 

Was this review helpful? Yes 3
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel, responded to this review

Dear Grant K, We thank you for taking the time to leave this very comprehensive review on TripAdvisor. First of all, we would like to clarify regarding our location. Crown Regency Hotel Makati is located on Arnaiz Street, just off EDSA Avenue, and right across the new Glorietta. It is a 3-5 minute walk and you cross 1 road. Behind... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 8, 2014

Not a 5 star hotel but generally good, has most requirements + excellent location next to Glorietta and Greenbelt malls. Reasonable wifi. Decent breakfast though not usually included in price but so many eateries in the malls anyway. Reasonable price for a decent room with en-suite and coffee making facilities

Was this review helpful? Yes 2
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel, responded to this review

Dear gerry47_11, Thank you for taking the time to leave this review on TripAdvisor. We hope that you enjoyed your overall stay with us, and found it comfortable. We look forward to welcoming you in any of our Crown Regency hotels in the near future. Sincerely, Crown Regency Management More 

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Additional Information about Crown Regency Hotel

Address: 1026 A. Arnaiz Avenue, Makati, Luzon 1200, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crown Regency Hotel 4*
Number of rooms: 1
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Also Known As:
Regency Hotel Makati
Regency Hotel Crown
Crown Regency Hotel Makati, Metro Manila
Hotel Style:
#15 Luxury Hotel in Makati

62 photos of this hotel

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Bathroom (11)
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Dining (1)
Other (17)

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