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All 65 Makati hotels

Crown Regency Hotel

4.0 of 5 Hotel   |   1026 A. Arnaiz Avenue, Makati, Luzon 1200, Philippines
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Crown Regency Hotel
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51%
Ranked #39 of 65 Hotels in Makati
A recent review
4 of 5 stars Reviewed August 8, 2014
gerry47_11 London, United Kingdom
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242 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

I booked here for 3 nights. On the first day i went to the FO , to check in, i noticed that the employee who assigned that they was not accommodating, as if hes not happy to see you. Then on my 2nd day i went out to have lunch then i put the sign please make up the room... More

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Honolulu, Hawaii
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 10, 2014

The location being within 5-8 minute walk of the Glorietta/Greenbelt, 4-star rating at most travel sites, and very reasonable cost were the main reason for initially selecting this hotel. This was a big mistake. The hotel's location was indeed near the Glorietta/Greenbelt area, but on the not-so-desirable side of Makati and required crossing a couple busy streets to get to... More

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 8, 2014

Not a 5 star hotel but generally good, has most requirements + excellent location next to Glorietta and Greenbelt malls. Reasonable wifi. Decent breakfast though not usually included in price but so many eateries in the malls anyway. Reasonable price for a decent room with en-suite and coffee making facilities

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed August 6, 2014

My colleagues and I stayed overnight. Few hours before check-in time, we were informed that there are no rooms available despite prior reservation due to some leakage in the rooms. The hotel staff was kind enough to offer a transfer to another hotel but we really wanted Crown Regency due to its proximity not just to the venue of our... More

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Jakarta, Indonesia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 5, 2014

Stayed there for one night on July. The location was of easy access. I arrived late at night and the front desk did not seem to care. Thought it's because of night shift, but turned out the morning shift was the same. The room was nice but it had no view whatsoever and smelled like an old room.

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Cagayan de Oro, Philippines
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 30, 2014

The hotel is situated near SM Makati - Gateways for MRT , Taxi and Shuttle Services. It is designed to be business friendly since a work desk and a comfy executive chair are available - I can do work from the room comfortable. A blow dryer is readily available at the Bathrooms. They also got comfy beds and pillows which... More

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1 review
3 of 5 stars Reviewed July 28, 2014

Crown Regency Makati, a hotel conveniently located near SM Makati, Glorietta, Landmark, and Greenbelt is a fair enough hotel to be quite honest, nothing big and fancy. We arrived at the hotel at 10 am and decided to store our belongings there, came back at 3pm expecting that everything would be available already since check in time is 2pm, but... More

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CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel, responded to this review

Dear Von Erick H, Thank you very much for sharing your thoughts about our hotel. It is very nice to know that aside from the issue with our toilet rooms, you were satisfied with the rest of our amenities and services. Rest assured that we have already noted your concern regarding the lack of bidet in our comfort rooms and... More

Southampton, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 26, 2014

My family checked in this hotel last January before we went back here in England and was stunned by how the staff treated their client. The hotel is perfectly quite and inviting, nice room and close to the big mall in Makati. Even now whenever my parents travels to Makati they always checked in to this hotel. Definitely a well... More

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CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel, responded to this review

Dear gkarol13, Thank you very much for taking time to write this review. We really appreciate your positive remarks and are glad that you are pleased with our services. It is delightful to know that our staff has assisted you very well. It our pleasure to give the best service to you, our guests. We are also happy to know... More

Tacoma, Washington
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 6, 2014

We came in and was received by smiling staff. What surprised me was that the staff in charge gave me his personal email address to confirm the booking since their system was not working. I felt uncomfortable and asked him if that was safe and he said yes, but I still was not comfortable and didn't do it anyways for... More

Was this review helpful? Yes 1
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel, responded to this review

Dear Mark_Liza, Thank you very much for taking time to write this comprehensive review of our hotel. Your feedback is very important for us because it lets us know how we can improve our services. Regarding your experience with our staff, they are actually allowed to give their email addresses, just in case the system breaks down. This is to... More

Manila, Philippines
Contributor
19 reviews 19 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 3, 2014

Taking charge of more than 10 room bookings was not a burden with the great and amiable resident hotel manager Mr Elmer Montejo. I am looking forward to staying in this hotel, confident that our rare family reunion will be in good hands. My emails to Mr Montejo are promptly answered, and he has always provided doable solutions and/or alternatives... More

Was this review helpful? Yes 1
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel, responded to this review

Dear lilet819, Thank you for taking time to write this review. It delights us to see that you are well pleased with our hotel services. We are also glad to know that Mr. Montejo has been efficient in assisting you and your family through the booking process. We will definitely let him know that he has been a great help... More

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Additional Information about Crown Regency Hotel

Address: 1026 A. Arnaiz Avenue, Makati, Luzon 1200, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crown Regency Hotel 4*
Number of rooms: 1
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Also Known As:
Regency Hotel Makati
Regency Hotel Crown
Crown Regency Hotel Makati, Metro Manila

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