I did not expect the hotel to be small compared to the other Crown Regency Hotels but it was okay as it is conveniently located across shopping malls where there are good restaurants and shops. The lobby and the room have seen better days and need major renovation. The room where we stayed at was clean except for some visible... More

One of the most convinient place to stay if you are doing business in Manila. Our travel agency partner gave us a modest rate and would have extended my stay for leisure if only the hotel itself could extend the same rate. Service was warm and professional. It's saving grace from the old vibe of the property.

Good location for Glorietta and Greenbelt. Good shopping and Restuarants. Hotel a bit dated but good size rooms. Showers work. Free wi-fi. Staff friendly although doorman told taxi it was a P450 flat rate to airport. Normally a white Taxi is P150- P200 depending on traffic.

This hotel is conveniently located and personnel are super helpful. Though rooms were newly renovated per advise of hotel, it seems their renovation was focused on repainting walls. Last November, we had room 420 and we were complaining that water heater was not working. Few weeks back, we were booked on the same room and had the same problem. We... More

For the cheap rate we paid for, I'd say we were able to get value for our money. Hotel is very near the malls (SM, Glorietta) which makes it very convenient for us. The staff are friendly. Rooms were fine although the floor under the bed was very dirty. The hotel room's floor is slippery too. Great that they have... More

We just stayed here for our first night in Makati as it was a very late flight in we thought we would save a bit of money and move to our proper hotel next day. HOW WRONG WE WERE. The only plus points were the free Wi-Fi and the staff (they were making good of a bad time). The bad... More

I think the hotel was grand when it first opened many years ago. I liked the marbled bathroom and countertop. That's about it, however. Overall, it was a terrible experience for us. I've read many bad reviews about the hotel, but decided to take a chance. That was a bad decision and a waste of money. We've stayed in several... More

My husband and I were very disappointed of our experiences in this hotel. The shuttle picked us up from the airport.I paid the driver the amount that we agreed on the phone 1,000.00 pesos. When I checked out the desk receptionist were charging me another 1,500.00 pesos. I told him I already paid the driver the night that he dropped... More

At a business I booked in to this hotel. The service is good, and no problems with staff that's attentive and helpful. Even if they don't deliver breakfast at the room, they did for me. The main problems with this hotel is an over filled parking making it extremely difficult to use your own car as you might return to... More