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All 66 Makati hotels

Crown Regency Hotel

4.0 of 5 Hotel   |   1026 A. Arnaiz Avenue, Makati, Luzon 1200, Philippines
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Crown Regency Hotel
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51%
Ranked #37 of 66 hotels in Makati
A recent review
4 of 5 stars reviewed 3 weeks ago
gerry47_11 London, United Kingdom
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240 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
Honolulu, Hawaii
Contributor
16 reviews 16 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The location being within 5-8 minute walk of the Glorietta/Greenbelt, 4-star rating at most travel sites, and very reasonable cost were the main reason for initially selecting this hotel. This was a big mistake. The hotel's location was indeed near the Glorietta/Greenbelt area, but on the not-so-desirable side of Makati and required crossing a couple busy streets to get to... More

Was this review helpful? Yes 2
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Not a 5 star hotel but generally good, has most requirements + excellent location next to Glorietta and Greenbelt malls. Reasonable wifi. Decent breakfast though not usually included in price but so many eateries in the malls anyway. Reasonable price for a decent room with en-suite and coffee making facilities

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 3 weeks ago

My colleagues and I stayed overnight. Few hours before check-in time, we were informed that there are no rooms available despite prior reservation due to some leakage in the rooms. The hotel staff was kind enough to offer a transfer to another hotel but we really wanted Crown Regency due to its proximity not just to the venue of our... More

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Jakarta, Indonesia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed there for one night on July. The location was of easy access. I arrived late at night and the front desk did not seem to care. Thought it's because of night shift, but turned out the morning shift was the same. The room was nice but it had no view whatsoever and smelled like an old room.

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Cagayan de Oro, Philippines
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The hotel is situated near SM Makati - Gateways for MRT , Taxi and Shuttle Services. It is designed to be business friendly since a work desk and a comfy executive chair are available - I can do work from the room comfortable. A blow dryer is readily available at the Bathrooms. They also got comfy beds and pillows which... More

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1 review
3 of 5 stars Reviewed July 28, 2014

Crown Regency Makati, a hotel conveniently located near SM Makati, Glorietta, Landmark, and Greenbelt is a fair enough hotel to be quite honest, nothing big and fancy. We arrived at the hotel at 10 am and decided to store our belongings there, came back at 3pm expecting that everything would be available already since check in time is 2pm, but... More

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CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel, responded to this review

Dear Von Erick H, Thank you very much for sharing your thoughts about our hotel. It is very nice to know that aside from the issue with our toilet rooms, you were satisfied with the rest of our amenities and services. Rest assured that we have already noted your concern regarding the lack of bidet in our comfort rooms and... More

Southampton, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 26, 2014

My family checked in this hotel last January before we went back here in England and was stunned by how the staff treated their client. The hotel is perfectly quite and inviting, nice room and close to the big mall in Makati. Even now whenever my parents travels to Makati they always checked in to this hotel. Definitely a well... More

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CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel, responded to this review

Dear gkarol13, Thank you very much for taking time to write this review. We really appreciate your positive remarks and are glad that you are pleased with our services. It is delightful to know that our staff has assisted you very well. It our pleasure to give the best service to you, our guests. We are also happy to know... More

Tacoma, Washington
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 6, 2014

We came in and was received by smiling staff. What surprised me was that the staff in charge gave me his personal email address to confirm the booking since their system was not working. I felt uncomfortable and asked him if that was safe and he said yes, but I still was not comfortable and didn't do it anyways for... More

Was this review helpful? Yes 1
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel, responded to this review

Dear Mark_Liza, Thank you very much for taking time to write this comprehensive review of our hotel. Your feedback is very important for us because it lets us know how we can improve our services. Regarding your experience with our staff, they are actually allowed to give their email addresses, just in case the system breaks down. This is to... More

Manila, Philippines
Contributor
19 reviews 19 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 3, 2014

Taking charge of more than 10 room bookings was not a burden with the great and amiable resident hotel manager Mr Elmer Montejo. I am looking forward to staying in this hotel, confident that our rare family reunion will be in good hands. My emails to Mr Montejo are promptly answered, and he has always provided doable solutions and/or alternatives... More

Was this review helpful? Yes 1
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel, responded to this review

Dear lilet819, Thank you for taking time to write this review. It delights us to see that you are well pleased with our hotel services. We are also glad to know that Mr. Montejo has been efficient in assisting you and your family through the booking process. We will definitely let him know that he has been a great help... More

Bandar Seri Begawan, Brunei Darussalam
Senior Contributor
23 reviews 23 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 2, 2014

1) very near Glorietta shopping mall, very convenience if you like shopping 2) hotel are very helpful in getting taxi for us 3) We need to pay extra of 2000Peso for early check in and also late check out 4) Rooms are ok if you are not fuzzy 5) Hotel allow us to use their computer for our flight check... More

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CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel, responded to this review

Dear Cindyliew12, Thank you for taking the time to leave us with this brief and informative review. We are glad that you enjoyed the convenient location of our hotel, and that our staff took the initiative in helping you procure a taxi. We hope that overall, your stay with us was more than satisfactory and that we met your rightly... More

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Additional Information about Crown Regency Hotel

Address: 1026 A. Arnaiz Avenue, Makati, Luzon 1200, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crown Regency Hotel 4*
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Also Known As:
Regency Hotel Makati
Regency Hotel Crown
Crown Regency Hotel Makati, Metro Manila

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Wheelchair access
Hotel Style
#16 Luxury Hotel in Makati
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Number of rooms
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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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