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Crown Regency Hotel

4.0 of 5 1026 A. Arnaiz Avenue, Makati, Luzon 1200, Philippines
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Crown Regency Hotel
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Crown Regency Hotel
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247 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sydney, Australia
Top Contributor
82 reviews 82 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is classified as a 4 star hotel in the Philippines which is equivalent to a 3 star by North American standards. Location – directly across Park Square, where Pan America (a bakery) and Mercury Drug stores are soon to open. For shopping and dining, it’s a block away from SM Makati and Glorietta. The street is busy from... More 

Was this review helpful? Yes 1
Sri Kembangan, Malaysia
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 8, 2014

Location the big point of this hotel. Nicely located across the Park Square where it is the local transportation hub if you want to go by the minibus to areas in Manila. It just in walking distance to SM Makati, Glorietta and Greenbelt which all is shopping havens. Glorietta itself is a huge shopping mall linking the Park Square to... More 

Was this review helpful? Yes 1
Paranaque, Philippines
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 23, 2014

stayed oct 19 to 21 i read the negative reviews before i checked in. we really needed a cheap room for 2 nights and I was prepared for the worst. I was pleasantly surprised by this hotel. I dont get the negative reviews at all! sure the view aint that great, but the service was ok, the rooms were fairly... More 

Was this review helpful? Yes 1
Greenwich, Connecticut
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 29, 2014

The reviews said crown regency was a four star hotel and the price was right. I made a confirmed reservation at the hotel. I normaly go to the top end name brand hotels but this time I wanted to see less less costly hotel. When I arrived at the hotel I saw a cheap dirty facility. I tought I am... More 

Was this review helpful? Yes 5
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 3, 2014 via mobile

I booked here for 3 nights. On the first day i went to the FO , to check in, i noticed that the employee who assigned that they was not accommodating, as if hes not happy to see you. Then on my 2nd day i went out to have lunch then i put the sign please make up the room... More 

Was this review helpful? Yes 2
Honolulu, Hawaii
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed August 10, 2014

The location being within 5-8 minute walk of the Glorietta/Greenbelt, 4-star rating at most travel sites, and very reasonable cost were the main reason for initially selecting this hotel. This was a big mistake. The hotel's location was indeed near the Glorietta/Greenbelt area, but on the not-so-desirable side of Makati and required crossing a couple busy streets to get to... More 

Was this review helpful? Yes 3
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel, responded to this review

Dear Grant K, We thank you for taking the time to leave this very comprehensive review on TripAdvisor. First of all, we would like to clarify regarding our location. Crown Regency Hotel Makati is located on Arnaiz Street, just off EDSA Avenue, and right across the new Glorietta. It is a 3-5 minute walk and you cross 1 road. Behind... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 8, 2014

Not a 5 star hotel but generally good, has most requirements + excellent location next to Glorietta and Greenbelt malls. Reasonable wifi. Decent breakfast though not usually included in price but so many eateries in the malls anyway. Reasonable price for a decent room with en-suite and coffee making facilities

Was this review helpful? Yes 2
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel, responded to this review

Dear gerry47_11, Thank you for taking the time to leave this review on TripAdvisor. We hope that you enjoyed your overall stay with us, and found it comfortable. We look forward to welcoming you in any of our Crown Regency hotels in the near future. Sincerely, Crown Regency Management More 

1 review
3 of 5 stars Reviewed August 6, 2014

My colleagues and I stayed overnight. Few hours before check-in time, we were informed that there are no rooms available despite prior reservation due to some leakage in the rooms. The hotel staff was kind enough to offer a transfer to another hotel but we really wanted Crown Regency due to its proximity not just to the venue of our... More 

Was this review helpful? Yes
Jakarta, Indonesia
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 5, 2014

Stayed there for one night on July. The location was of easy access. I arrived late at night and the front desk did not seem to care. Thought it's because of night shift, but turned out the morning shift was the same. The room was nice but it had no view whatsoever and smelled like an old room.

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CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel, responded to this review

Dear am-there, Thank you for leaving this review on TripAdvisor. We would like to apologize for the way our staff treated you during your stay with us. Rest assured that we will be looking into more rigorous Training Modules for them so as to improve our customer service. If you have the time, it would also be very helpful if... More 

Cagayan de Oro, Philippines
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 30, 2014

The hotel is situated near SM Makati - Gateways for MRT , Taxi and Shuttle Services. It is designed to be business friendly since a work desk and a comfy executive chair are available - I can do work from the room comfortable. A blow dryer is readily available at the Bathrooms. They also got comfy beds and pillows which... More 

Was this review helpful? Yes 1
CrownRegencyHotels, Guest Relations Manager at Crown Regency Hotel, responded to this review

Dear VMRL-DR, Thank you for taking the time to leave this comprehensive review on TripAdvisor. We are very happy to hear that you enjoyed your time with us, and found your stay generally comfortable. We are delighted to read that you will be staying with us again, and we definitely look forward to welcoming you in any of our Crown... More 

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Additional Information about Crown Regency Hotel

Address: 1026 A. Arnaiz Avenue, Makati, Luzon 1200, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crown Regency Hotel 4*
Number of rooms: 1
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Also Known As:
Regency Hotel Makati
Regency Hotel Crown
Crown Regency Hotel Makati, Metro Manila
Hotel Style:
#15 Luxury Hotel in Makati

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