We booked our stay before September 05, 2009. It was a full payment. Then the date arrived. we are 2 hours behind the check-in time. To our surprise the room that we booked was occupied by another person. I think its their wedding. I complain to the management and to compensate our concern, they offer us a much bigger room. Offerring a bigger room will not change fact that they are not organized.

My terrible experience did not end there. It was a great monday morning September 7, 2009. I took a bath, and I do not want my engagement ring ( 14K gold with 5 zirconia stone) and a silver bracelet to be wet by the water. I put it on the silver doorknob, since there is no place where I can place it ( I can put it near the faucet and the toilet bowl for our soap, toothpaste is on. One wrong moved and is bye-bye to the ring and bracelet.

I did double everything before we check out that day but I did not remember that I leave the ring at the silver doorknob until I got home... more