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Hotel Durban

Travelers' Choice award winner
Hotel website
4875 Durban Street, Makati, Luzon, Philippines (Formerly Durban Street Inn)
Hotel Durban
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207 reviews from our community

Traveler rating
    94
    75
    25
    7
    6
See reviews for
19
55
52
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Durban
See the most recent reviews
Lake Tahoe (California), California
Contributor
16 reviews 16 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 25, 2014

You will not find a better value for your money in Makati than Hotel Durban. I've stayed here over a dozen times and I'm always pleased with the cleanliness of the rooms and the quality of service. The restaurant is always delicious and convenient for breakfast or a beer. This is my go-to hotel in Makati and I always recommend... More 

Was this review helpful? Yes 9
hoteldurban, Guest Relations Manager at Hotel Durban, responded to this review

Many thanks to purpletrichome for his kind words. We’re especially delighted he recognizes that value we bring to the table, especially in a city with many expensive choices. We strive to be an incomparable alternative to larger international chains by offering value, cleanliness, and as the reviewer pointed out, exceptional service. We are also happy the reviewer found his breakfast... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 24, 2014

I was going over a bunch of hotels in Makati on the interenet and most of the places were a bit overpriced or needed quite an update in their facilities. Stumbled upon Durban hotel, the prices were good and the pictures looked fine. Upon arriving this place, I was greeted by the bell boy and he helped me with my... More 

Was this review helpful? Yes 8
hoteldurban, Guest Relations Manager at Hotel Durban, responded to this review

We’d like to thank sherman y very much for his wonderful feedback from his recent stay with us. We are delighted he found our hotel clean and modern, and our beds comfortable. His generous customer service comments have been shared with the staff, and they are very happy to hear their work was much appreciated by the reviewer’s stay. Keeping... More 

Oslo, Norway
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 16, 2014

Thank you for staying at Durban again. We have stayed now for 6 nights. But previously we have stayed for nearly ten times during the last 7 years. We like the closeness to Makati but the main reason for coming back is the very nice staff at Durban. I have stayed at hundreds of hotels all over the world but... More 

Was this review helpful? Yes 8
hoteldurban, Guest Relations Manager at Hotel Durban, responded to this review

We would like to thank Harald777 for his compliments regarding our staff. We have shared his kind words with all the staff in general, particularly the three he commended directly. They were truly delighted to be recognized by the reviewer. The entire team at Hotel Durban strive to give all our guests a truly high level of sincere and professional... More 

Mandaluyong, Philippines
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 6, 2014

I booked for 2 nights at the Durban and ended up staying 4 nights. Great location with lots of good food places and bars nearby, which I really like. Good, clean rooms and good service. Great value. I'll be back.

Was this review helpful? Yes 7
hoteldurban, Guest Relations Manager at Hotel Durban, responded to this review

We would like to thank the reviewer Cameron B for his positive feedback, and especially for mentioning our location in Makati’s Central Business District, cleanliness, and our great value. We work hard to make our incomparable value a key reason we have loyal guests who come back regularly and choose us over larger, chain hotels - and also who new... More 

Nice, France
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 30, 2014

Well I found this hotel on trip advisor ! And as it all reads. It's a genuine treat to arrive. Yes all was ready and I prepaid one night via there on line booking site. I ve began booking One or town nights on my travels of two months. Around Asia... As one can arrive to find ahh it's poor... More 

Was this review helpful? Yes 6
hoteldurban, Guest Relations Manager at Hotel Durban, responded to this review

We'd like to thank Steve T for staying with us and for his kind review. We're delighted we were able to meet - if not exceed - his expectations and that he found his stay with us pleasurable, beginning with our online reservation system to our facilities, services, and food. We strive to be an immaculately clean, great value hotel... More 

1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 21, 2014

There are so many hotels in Makati that are too overrated and pricey yet you don't feel the essence of "a home away from home". Hotel Durban, however, is different, it made me feel my home! During my first business trip to Makati, I stayed at a random hotel near the area where Hotel Durban is. Not naming the hotel,... More 

Was this review helpful? Yes 8
hoteldurban, Guest Relations Manager at Hotel Durban, responded to this review

We would like to thank Andy P for staying with us and for his kind review recommending the hotel for business persons, families, and tourists. We are glad he recognizes our modern aesthetics, ambiance, and excellent service. His generous customer service comments have been shared with the staff, and they were delighted to hear they had a positive impact on... More 

2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 26, 2014

This will be a short review only, I will not define the details as there are numerous reviews from the other reviewers. Overall stay is good. Average in my opinion but affordability would be the great take of this hotel. Few improvements I think would be is you should change cable subscriber, Cignal would be a great start for those... More 

Was this review helpful? Yes 5
hoteldurban, Guest Relations Manager at Hotel Durban, responded to this review

Thank you to Pogilovesconiogirl for his review; we're particularly happy that he considers us “a great Makati hotel.” We're glad the reviewer found our lounge and restaurant area to be “very classy and stylish" as we created this space to be a welcoming spot where our guests can enjoy great Italian food, meet new people, and relax over a glass... More 

Bangkok
Senior Contributor
45 reviews 45 reviews
28 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed May 22, 2014

Found this place just near the hotel I left, cos it was so bad. This place is great, rooms are good a decent shower flat screen TV. Very friendly and helpful staff, recommend this place. Close to fast foods and restaurant , and bars. They also have food in a restaurant, with Italian style food

Was this review helpful? Yes 6
hoteldurban, Guest Relations Manager at Hotel Durban, responded to this review

We would like to thank Zappa11 for staying with us recently and for his kind review. We are very glad that we were able to turn around his Makati hotel experience. Our staff strive to ensure that all guests receive the th best service possible service during their stay. We look forward to Zappa11 staying with us again. In the... More 

Chicago, IL
Contributor
11 reviews 11 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 14, 2014

If you're looking for a budget-priced hotel in the heart of the entertainment section of Makati, look no further! Hotel Duran is the place to be! This marks my 3rd time staying at Hotel Durban and I am more impressed after each visit. The new and improved cafe is awesome! They serve a decent Western-style breakfast and an equally amazing... More 

Was this review helpful? Yes 7
hoteldurban, Guest Relations Manager at Hotel Durban, responded to this review

Thank you very much to ChicagoGuy for his kind review. It's great to know the reviewer recognizes our hotel for its cleanliness and incomparable value. It’s also a pleasure to know he found Farfalla, our Italian restaurant, excellent. Farfalla is open from 6AM to 11PM and serves a full menu, breakfast, lunch, and dinner. Our pasta is house-made and hand-cut... More 

New Zealand
2 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 5, 2014

Great little hotel small with a excellent Cafe and restaurant free Wi Fi as well good value would recommend rooms were small but clean a little noisy but overall great good value and a great location walking distance to shops etc no room safe which is a minus

Was this review helpful? Yes 8
hoteldurban, Guest Relations Manager at Hotel Durban, responded to this review

Many thanks to Julian S for his kind review. It’s a pleasure to know he found Farfalla, our Italian restaurant, excellent. Farfalla is open from 6AM to 12 midnight and serves a full menu for breakfast, lunch, and dinner. Our pasta is house-made and hand-cut to order by seasoned chefs with substantial international experience and training. Our pizza is also... More 

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