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Hotel Durban

Travelers' Choice award winner
Hotel website
4875 Durban Street, Makati, Luzon, Philippines (Formerly Durban Street Inn)
Hotel Durban

230 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Quezon City, Philippines
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Very helpful and friendly staffs and room was really clean and well maintained.. Not having elevator was not a problem at all as they have someone to carry your luggage for you. Walking distance to alot of restaurants and century mall.. Highly recommended..

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1 review
4 of 5 stars Reviewed 1 week ago

I loved my overnight stay at this hotel. The rooms were bright, very clean and cozy. The beddings were comfortable, and the aircon worked very well. And for the P2,000 rate, definitely worth every penny! I almost regret having to stay only one night for a business trip. Love the staff's attention to details - they checked in my baggage... More 

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Ormoc, Philippines
1 review
5 of 5 stars Reviewed 2 weeks ago

I've stayed at the Durban often when visiting from "the province" over the last five years. It's always a pleasure. With the prices of lodging in Makati getting close to the out of range, it's nice to still find an affordable place close to it ALL. If you're looking for high-rise: look elsewhere. If you're looking for pampered-luxury: forget it... More 

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hoteldurban, General Manager at Hotel Durban, responded to this review

Thank you, ocmack, for the wonderful review. The most basic need of all is helping travelers have an enjoyable stay while fulfilling their goals in this electric city. We invite readers here to come see why Hotel Durban is always full of familiar faces. Safe travels. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed at the Durban Hotel two times and recommend it highly. Very friendly staff and well clean rooms and a good restaurant all in a great hotel at a good price. They all are professional,they treat you with very respect,you can feel the warm hospitality theyll give you once you step at the hotel. I wanna thanks to... More 

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hoteldurban, General Manager at Hotel Durban, responded to this review

Thank you so much, Mr Mahmood, for your kind comments, and taking the time to write about your stay with us. Our staff understands that respect includes helping guests understand our city, and make the most of their travels here. Come see why Hotel Durban is the highest rated boutique hotel with an equally rated Italian restaurant. Safe travels. More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Hotel was a comfortable stay, staff were always polite and helpful. Enjoyed how I came back to a warm welcome after a long day of work. Room was basic, but comfortable and sufficient. No safe deposit box, no toothbrushes or hairdryers provided. Towels and basic soap was provided. Convenient location in Makati city, surrounded by great food places and easy... More 

Was this review helpful? Yes 1
hoteldurban, General Manager at Hotel Durban, responded to this review

We would like to thank robynster for the kind review and high marks. We know how many choices there are in Makati, and always appreciate when travelers choose to stay with us. Our goal is to provide wonderful hospitality and the best value in Makati. We are the best value in Makati—our double occupancy room rates are between Php1800 and... More 

Manila, Philippines
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very friendly staff and nice clean rooms and a excellent restaurant which I highly recommend - all in all a great hotel at a good price. It is located very near to all the night time action of P.Burgos and taxi's are cheap to go to Greenbelt.

Was this review helpful? Yes 2
hoteldurban, General Manager at Hotel Durban, responded to this review

Thanks to 42Leigh for such nice remarks. The review mentions a fact that often surprises many first-time travelers to Makati. By Makati City ordinance, indoor spaces are smoke-free. Our guests who wish to smoke can enjoy a pleasant visit to our terrace to enjoy the city and people walking by. While there may we suggest a cool drink, or one... More 

Spring Hill, Florida
Level Contributor
7 reviews
5 of 5 stars Reviewed 4 weeks ago

Great hotel at a great value. Excellent and friendly service staff. Great restaurant located on premises. Recommended for the budget minded traveller that doesn't want to give up on quality. Very satisfied.

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hoteldurban, General Manager at Hotel Durban, responded to this review

Thank you, TonyS34609, for the thoughtful review. We agree that no one should ever have to give up on quality when looking for value. We think our restaurant serves some of the best, fresh Italian food you’re likely to come across in Makati. We change our menu seasonally, and we source our ingredients locally whenever we can. Yet our prices... More 

Manila, Philippines
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
5 of 5 stars Reviewed 4 weeks ago

17 years I have been travelling to Manila, and I have never come across any better choices, when deciding where to stay. For 1900 php only, the deluxe room is so clean that you`d think it was brand new, making it a true bargain. (you know if it is clean you are off for a good start) The location can... More 

Was this review helpful? Yes 1
hoteldurban, General Manager at Hotel Durban, responded to this review

Thank you, crawlingken, for taking the time to write such a nice review. Our goal at Hotel Durban is for our guests to see the best side of Philippines’ hospitality. We update and renew constantly to maintain our facilities to exacting standards. Most of our staff have been with us for years, so returning guests will always see familiar faces,... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

After many years as a guest, I have witnessed Hotel Durban growing to become one of the most popular hotels in Makati, where you can still book a room for less than 2000 peso. It`s the best spent money I have ever invested in a hotel room, regarding the cleanliness, location,hospitality and service. Their consistency to deliver one of the... More 

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hoteldurban, General Manager at Hotel Durban, responded to this review

Thanks to Kenneth M for such an amazing review. Consistency is one of the greatest challenges for a hotel. It takes training from management, focus from staff, and the maturity to admit if we make a mistake. We do our best to maintain the best staff we can, most of whom have been with us for years. We work with... More 

Hong Kong, China
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Well located and much improved interiors. i have stayed at this hotel 1-2 every year for last 10 years. significant improvements noticeable each time i stay here - the rooms are much nicer and staff are great! only compliant is some other guests make noise - but once reported to staff, they stop it.

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hoteldurban, General Manager at Hotel Durban, responded to this review

We’d like to thank MickeyJ70 for the helpful review. We are glad the changes through the years have been noticeable. Not all of our changes are always apparent, though. We recently upgraded the routers throughout the property to comply with the latest 802.11ac standard. This means that users with the latest electronics will be able to connect to our free... More 

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