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All 67 Makati hotels

Hotel Durban

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4875 Durban Street, Makati, Luzon, Philippines (Formerly Durban Street Inn)
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Hotel Durban
Ranked #9 of 67 Hotels in Makati
Certificate of Excellence 2014
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177 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manila, Philippines
Top Contributor
76 reviews 76 reviews
18 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Arriving I felt assured that this was a nice hotel. Smart, newly painted and renovated.....and as usual I said at reception I would not pay my bill in advance for the 4 days booked, until I had seen the room, which was described as a suite...not for the tiny size of the room, but because it had a sofa squeezed... More

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hoteldurban, General Manager at Hotel Durban, responded to this review

We would like to thank tflsjp for taking the time to post on TripAdvisor, and apologize that the viewing was not all that was expected. Ours is a modern, small hotel, built with an interior-facing courtyard that brings light to rooms that do not face the street. In this case, the reviewer’s suite had a courtyard-facing window with a solid-wood... More

Paris, France
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I've stayed in a number of hotels in Manila, and this one is by far my favourite. For the price, I don't think it's possible to find any better place (the price is very low, so we're not talking of five star hotel either). I stayed in two of their superior rooms in their hotel and both were really nice.... More

Was this review helpful? Yes 1
hoteldurban, General Manager at Hotel Durban, responded to this review

We would like to thank Louis M for the kind review. We especially appreciate the comments about our staff, who go out of their way to make sure all our guests feel special. We wish all of you safe travels. More

Kuwait City, Kuwait
Senior Contributor
38 reviews 38 reviews
37 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a cosy little hotel in the heart of Makati, Manila. Free WIFI in a nice comfortable room with queen size bed and enough place to move about. You could not get a better deal Pesos:1900/- for a standard room anywhere else in just about the best location in makati. When in Manila I always stay at The Durban... More

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hoteldurban, General Manager at Hotel Durban, responded to this review

Many thanks to DG-KWI for taking the time to review our hotel. We agree that we have one of the best locations in the city. We are only a short drive away from the fine shopping and dining at Greenbelt, Rockwell, and the Fort, in a neighborhood full of it's great choices in walking distance. Come see for yourself why... More

1 review
3 of 5 stars Reviewed 1 week ago via mobile

i mistkenly book my father with their tariff rate instead of a senior rate. and i paid it through credit card. however upon arrival i asked the frntdesk f they can change the reservation of my father to their seniorrate.so we can avail senior discount and unfortunately she says they cant. w/c i know that, it is possible to refund... More

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hoteldurban, General Manager at Hotel Durban, responded to this review

We would like to thank C10104 for her feedback. We’d like to apologize for the lapse in our front desk protocols regarding extending the Value Added Tax (VAT) exemption to Filipino senior citizens. In order to respond to the reviewer’s concern, we would first like to take a moment to give an overview of the senior citizen benefit according to... More

Shanghai, China
Contributor
18 reviews 18 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Very pleasant hotel just off Makati Ave. Small rooms but clean and with complimentary WiFi. Staff is very friendly and helpful. Good aircon. Small refrigerator in room. Has own restaurant which serves good food. Good location within walking distance to many restaurants and bars. No elevator so be prepared to walk up steps to your room.

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hoteldurban, General Manager at Hotel Durban, responded to this review

We would like to thank Santa Fe M for such a pleasant review. The reviewer spoke well to all of the amenities we endeavor to offer, and we are happy we succeeded. We wish Santa Fe M and everyone reading this forum safe travels. More

Senior Contributor
23 reviews 23 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Condo painting recently drove me out of my preferred domicile. I grabbed a quick room at P2,500 since that's what was available. I suspect the cheaper rooms are just as good, if not as roomy. Highly recommended. The Durban is quite simple, comfortable and well run. The staff is very friendly and helpful. The restaurant/cafe (Farfalla) on the front verandah... More

Was this review helpful? Yes 1
hoteldurban, General Manager at Hotel Durban, responded to this review

We would like to thank Harry F for his comments. We strive to offer the nicest boutique rooms for our guests at the best possible value. Thanks to Harry F again, and safe travels to everyone. More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Durban Hotel in makati last August. A small boutique hotel in the heart of Makati. Room, rate 1700 pesos, staff and service could not have been much better. Have recommende the Durban to several of my friends already and will definately go back there next time I am in Makati

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hoteldurban, General Manager at Hotel Durban, responded to this review

We would like to thank Mark R for his kind words. There is no better compliment than to have a guest say how they're looking forward to another visit. Our welcome mat is already out. Thank you again, and safe travels to everyone. More

1 review
3 of 5 stars Reviewed 3 weeks ago

I love the ambiance and overall look of the interior of the hotel. It feels like you're at home. But I think they need to improve their cable TV's signal and the weak cellular network signal on the third floor.

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

I was here for a week long business trip and I was really pleased with the experience. It may seem odd to start with the food, but it was great in the restaurant on site. This was my first time in Manila, and frankly, I found the city was filled with either bland local and international chains, or "fancy" places... More

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1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

I had the worst hotel experience in Hotel Durban. The accommodation of the girl at the front desk (on october 25 2015, saturday, 6:00pm) was very unprofessional. She is only allowing 3 persons to enter the suite room. VISITORS in this HOTEL ARE STRICTLY NOT ALLOWED to enter the room. We asked the girl at the front desk that we... More

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hoteldurban, General Manager at Hotel Durban, responded to this review

It is unfortunate that wanderlust princess’ experience at Hotel Durban did not meet her expectations. Based on our interviews with and CCTV footage of the front desk staff on duty at the time – our front desk supervisor – we believe that the situation was handled professionally and according to our protocols. We also believe that the actual narrative was... More

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Additional Information about Hotel Durban

Address: 4875 Durban Street, Makati, Luzon, Philippines (Formerly Durban Street Inn)
Phone Number:
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $
Number of rooms: 42
Also Known As:
Durban Street Hotel
Hotel Durban Makati, Metro Manila

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