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All 66 Makati hotels

Hotel Durban

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4875 Durban Street, Makati, Luzon, Philippines (Formerly Durban Street Inn)
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Hotel Durban
Ranked #8 of 66 Hotels in Makati
Certificate of Excellence 2014
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166 reviews from our community

Traveler rating
    74
    62
    21
    6
    3
See reviews for
14
45
42
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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yanbu
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been to durban hotel more than 10 times. Since April 2010. And will never change my favourite hotel. I feel safe there. With the professional and so cooperative staff. I prefer it's good location too. Close to nightlife. Restaurants. Malls.

Was this review helpful? Yes 6
Manila, Philippines
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed in this hotel 3 times this year and I must say that the quality is just consistent. I was motivated to create this trip advisor account to post my review because they simply just deserve it. Their guy in the reception and in the restaurant truly know how good customer service should be done and the maintance of... More

Was this review helpful? Yes 2
uk
Contributor
16 reviews 16 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I was contemplating giving this review a 3/4* but i had a nice stay so went 4! I stayed a few nights recently in the room above basic rate, first room i got was ground floor next to the kitchen and no window felt quite clostraphobic but was happily moved the following day. Second room was much bigger but it... More

Was this review helpful? Yes 1
Kozhikode, India
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 3 weeks ago

While I read the descriptions and saw the low rate, I thought we had won a lottery. But I think you get what you pay for. Beware of the following. The gentleman at reception fitted better in a security post. Among other things I had to sign a declaration that if I smoke any where in the premises I would... More

Was this review helpful? Yes 1
hoteldurban, Guest Relations Manager at Hotel Durban, responded to this review

We’d like to thank Hammy2312 for his comments. We at Hotel Durban are thrilled with the attention that being so highly ranked in Makati brings us. It is exciting to meet so many new friends and guests who would not have found us before. While it’s exciting as well to be ranked in the company of so many international five-star... More

Manila, Philippines
Top Contributor
55 reviews 55 reviews
15 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have witnessed how this business has grown over the last ten years, as the result of a dedication from the long serving staff members, it is a proven example of how hard work and consistency delivers a success story. They can`t boast of offering 4 or 5 star facilities, but they are praised with the equal professional approach, and... More

Was this review helpful? Yes 5
hoteldurban, Guest Relations Manager at Hotel Durban, responded to this review

We would like to thank crawlingken for his wonderful remarks. Maintenance and upkeep are among every hotel’s greatest concerns. We appreciate that he considers the changes that he noticed as new, as they’re already over a year old. In fact, we have already begun our next major upgrade to the property. Over the next two months, we will be installing... More

Ko Samui, Thailand
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great little boutique hotel right in the heart of the Makati tourist strip. Spotlessly clean, but what stands out is the management. The manager took time to help me with directions for getting around town got me sorted out with reliable transport at the right price. Great to say in a place where you can communicate direct with the manager.... More

Was this review helpful? Yes 2
hoteldurban, Guest Relations Manager at Hotel Durban, responded to this review

We would like to thank AlanB9990VC for his wonderful comments. Our entire staff go out of their way to create a fun, engaging, and safe experience for all our guests. We at Hotel Durban strive to provide comfort, attention to detail, and the type of service that leaves a lasting impression. We invite you to come see what makes us... More

Manila
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is relatively new so it looks beautiful and modern. Aesthetically pleasing. I came here very late at night and was dead tired then found out i had to walk all the way up to my room. They have no elevator? Or didn't I notice there's one? Good thing the bellboy was nice to bring my luggage. I stayed... More

Was this review helpful? Yes 2
hoteldurban, Guest Relations Manager at Hotel Durban, responded to this review

We would like to thank gretz07 for the thoughtful remarks and apologize that his stay was not all that it could have been. We take it as a tremendous compliment that gretz07 enjoyed our facilities, and thinks we are new. In fact, we have been here growing and evolving since 1975. As a value-oriented hotel, we often find ourselves in... More

2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at Hotel Durban for 3 weeks while on annual leave. The hotel was my base camp while I ventured out and around the city and planned my trips to the coast. The staff are amazing. Helpful, polite and always smiling. Hotel is clean, modern and best value for money in town. I actually transferred here from another hotel... More

Was this review helpful? Yes 5
hoteldurban, Guest Relations Manager at Hotel Durban, responded to this review

We'd like to thank Badensh for his terrific comments about our Hotel. He leaves little room for us to comment here. All of our staff work hard to do their best, and we’re so glad it shows. All of our food is made fresh-from-scratch in the kitchen. We invite you to experience the affordable attention to detail that Badensh enjoyed.... More

1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 28, 2014 via mobile

Wow, what a great hotel! Great service and great home-made Italian food. We never waited more than 2 minutes for drinks to be delivered to our room. We stayed in the Junior Suite Room, which is spacious and clean and has free high-speed internet access. We thoroughly enjoyed the friendly and homely atmosphere. Indeed, we have already stayed at some... More

Was this review helpful? Yes 8
hoteldurban, Guest Relations Manager at Hotel Durban, responded to this review

Many thanks to AuGreg for staying with us and taking the time to share his thoughts. We are so pleased he enjoyed our Italian restaurant that serves fresh pasta that’s been hand-rolled and cut to order. Our property has a range of rooms for every budget, all with air conditioning, cable TV, and wireless broadband included. We'd like to thank... More

Philippines
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 23, 2014

I've spent a lot of time viewing and staying at hotels under the PHP2,000 price range. I've also bee increasingly tired of the seedy, beggar ridden and filthy streets of Malate and Ermita. Well I can accurately state that this hotel ticks 95% of the boxes, especially relating to the title of this review. The front desk staff are wonderful... More

Was this review helpful? Yes 9
hoteldurban, Guest Relations Manager at Hotel Durban, responded to this review

We'd like to thank Mark S, for his detailed feedback. We're especially happy he found our front desk and check-in process efficient and that the hotel met a high standard of cleanliness. As the reviewer pointed out, we gladly keep guests’ belongings and valuables locked in our front desk safe. We are also glad the reviewer approached management to share... More

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Additional Information about Hotel Durban

Address: 4875 Durban Street, Makati, Luzon, Philippines (Formerly Durban Street Inn)
Phone Number:
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $
Number of rooms: 42
Also Known As:
Durban Street Hotel
Hotel Durban Makati, Metro Manila

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