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Dusit Thani Manila

4.5 of 5 Ayala Center, Makati, Luzon 1223, Philippines
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Dusit Thani Manila
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Dusit Thani Manila
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1,059 reviews from our community

Traveler rating
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    442
    160
    65
    44
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
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  • All months
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  • Mar-May only
    (254)
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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel can get good marks on most aspects, and top marks on staff: a lot of them, in their personal way, show a seemingly genuine passion for customer service. Shortcomings, apart from the mediocre taste of coffee, are hard to find. However, transforming pleasure into happiness, satisfaction into ecstasy, is another matter. Some ambience music in the lift, or... More 

Was this review helpful? Yes
Doha, Qatar
1 review
4 of 5 stars Reviewed 5 days ago NEW

I have stayed at 3 other premium hotels at Makati, At Dusit you get - Amazing staff, responsive to feedback. The Club Lounge is one of the best you'll see anywhere, The hotel is undergoing renovations. The new decor and layouts are fantastic.Its an amazing value for money hotel. Staff, to mention some Ms Jhen, Kristine M, Kimberly Q, Gladys,... More 

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Perth, Western Australia, Australia
Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I don't really want to be negative about this hotel as I enjoy staying here for it's fantastic location. It has great proximity to the Glorietta shopping malls, good restaurants and the "upmarket" Greenbelt area. The staff are very friendly and are always willing to assist you. What does annoy me, is that they don't seem to understand your room... More 

Was this review helpful? Yes
Dusit M, Resident Manger at Dusit Thani Manila, responded to this review

Dear Philip R, Thank you for your comments and review following your recent stay with us. Please allow me to apologize for the inconvenience brought about by the inconsistencies and non-adherence to your room preferences. I have shared your comments with our Reservations and Front Desk team to avoid repeated occurrence. As you may have noticed, we are in the... More 

Singapore
Top Contributor
93 reviews 93 reviews
23 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 1 week ago

This rating is for the room only - to be fair we were warned that they were renovating and of course we got the unrenovated rooms. So for the price we paid, the rooms were adequate - housekeeping kept the rooms clean and spruced everyday with fresh bottles of water. Bathroom definitely needs overhaul. Had to really pull very very... More 

Was this review helpful? Yes
Dusit M, Resident Manager at Dusit Thani Manila, responded to this review

Dear JayTee369, Thank you for taking the time to review our hotel. In response to your comments regarding the bathroom, indeed, we are in the process of upgrading our facilities which will include the guest rooms and bathrooms. I would like to invite you back to Dusit Thani Manila and be the first to experience the latest guest rooms improvements... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at the Dusit Thani in Manila earlier this month. I have stayed there several times and have also stayed at the Shangri-la in Makati as well as the Fairnont in Makati. I choose to stay at the Dusit Club Executive Level because it is the best value for your money, has a great location, but most importantly has... More 

Was this review helpful? Yes
Dusit M, Resident Manager at Dusit Thani Manila, responded to this review

Dear Tmlqm2, Thank you for choosing to stay with us and for the glowing review. I am glad that you enjoyed your stay and we hope to have you back again soon. Yours in service, Jun Cortez Resident Manager More 

Marrakech, Morocco
Top Contributor
65 reviews 65 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Great Thai Food, The hotel is right next to one of the biggest shopping areas in the Philippines. When on business travel I enjoy Dusit Thani Makati. The staff always go out of thier way to make your stay the best. From the second you enter you can feel always a welcoming place, A big smile is waiting to make... More 

Was this review helpful? Yes
Dusit M, Resident Manager at Dusit Thani Manila, responded to this review

Dear Robert R, It is a delight to know that you had an enjoyable experience and that the service provided to you was up to your expectation. It would be our pleasure to be of service to you again in the near future. Yours in service, Jun Cortez Resident Manager More 

Lugano, Switzerland
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Since so many years this hotel is always in renovation but the price does never change. This time we got a room for late check out, we could stay until 2pm instead of 12pm. The breakfast is always the top, very good and a lots of choice. The room had no hot water and we did a cold shower, there... More 

Was this review helpful? Yes
Dusit M, Resident Manager at Dusit Thani Manila, responded to this review

Dear Boracayvilla, Thank you for taking the time to review our hotel. We truly value the opinions of our customers and we apologize that we did not meet your expectations in some areas. First and foremost, I hope you and your husband are both well now. Secondly, we already have started a programme of improvement across many areas of the... More 

Bangkok, Thailand
Top Contributor
505 reviews 505 reviews
27 hotel reviews
382 helpful votes 382 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I don't mean to review a location over and over, but I think it necessary to make sure that they are maintaining their standards or if they are dropping the ball and not keeping service, property and facilities up to par. On my recent trip, December 26-January 2, I can reiterate my previous review that the Dusit Thani Manila has... More 

Was this review helpful? Yes 2
Dusit M, Resident Manager at Dusit Thani Manila, responded to this review

Dear bob2bkk, We appreciate you for taking the time to share your excellent review of our hotel with the trip advisor community. We are always pleased when guests have enjoyed their stay with us and we hope that you will visit us again soon and try our new All Day Dining restaurant now currently being constructed. We look forward to... More 

San Francisco, California
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are the Franco family who stayed in 3 rooms at Dusit Thani Manila from Dec. 24, 2014 through Jan. 2, 2015. Upon check-in, we were greeted and assisted by Robee Canton, front desk supervisor. She was cordial, efficient, attentive, knowledgeable, and made us feel downright at home. Robee is an asset to Dusit Thani Manila. The breakfast at Basix... More 

Was this review helpful? Yes
Dusit M, Resident Manager at Dusit Thani Manila, responded to this review

Dear BFranco19, Thank you for your glowing remarks. It's good to hear that most of our staff particularly Robee Canton made you and your family feel at home. We look forward to your return in due course. Yours in service, Jun Cortez Resident Manager More 

Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I grew up in Manila but my parents sold the family house so I now stay at hotels when I visit Manila. The Dusit Thani has been around for a long time. The rooms could use some updating (and renovations were being done in one of the three wings of the hotel) but the rooms are still very comfortable. The... More 

Was this review helpful? Yes 1
Dusit M, Resident Manager at Dusit Thani Manila, responded to this review

Dear Edmundplayadelrey, Thank you for your excellent review and I am glad that you found the hotel and service exceeding your expectations and the Spa and dining options were to your liking. We look forward to welcoming you back soon. Yours in service, Jun Cortez Resident Manager More 

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Additional Information about Dusit Thani Manila

Address: Ayala Center, Makati, Luzon 1223, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Dusit Thani Manila 4.5*
Number of rooms: 538
Reservation Options:
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Also Known As:
Dusit Thani Manila Hotel Makati
Dusit Thani Hotel Manila
Dusit Makati
Manila Dusit Thani Hotel
Dusit Hotel Makati
Dusit Thani Manila Makati, Metro Manila
Hotel Style:
#7 Spa Hotel in Makati
#7 Business Hotel in Makati
#7 Family Hotel in Makati
#9 Luxury Hotel in Makati

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