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Dusit Thani Manila

4.5 of 5 Ayala Center, Makati, Luzon 1223, Philippines
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Dusit Thani Manila
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Dusit Thani Manila
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1,029 reviews from our community

Traveler rating
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    434
    156
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    41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
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    (254)
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Manila, Philippines
1 review
5 of 5 stars Reviewed yesterday NEW

We want to compliment the Dusit Thani hotel, and in particular its manager (Moe) for handling what we must assume was a huge crush of people checking in on Christmas 2014. There were some delays checking in to our room, which is a tough thing on Christmas. But the best managers in the hotel industry, in our view, are those... More 

Was this review helpful? Yes
Dusit M, Resident Manager at Dusit Thani Manila, responded to this review

Dear Paul A, Thank you for the wonderful review and we are delighted that you opted to stay with us during the holiday season. It is pleasing to know that our staff particularly Moe went out of their way to make your check-in smooth and easy. Rest assured we will share your positive review with our team and extend commendation... More 

Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed for three nights with my wife while she was attending a conference. I had big expectations because of the high praise on trip advisor, but I failed to see what the hype is all about. It's not that Dusit is a bad hotel, it's just underwhelming. The lobby is impressive: very open with large (gold?) columns reaching to... More 

Was this review helpful? Yes
Dusit M, Resident Manager at Dusit Thani Manila, responded to this review

Dear Nicholas F, Thank you for your review and I am sorry that you found the quality not to your standard. We are currently undertaking the renovation of our first wing of guest rooms which we expect to see completion towards the second quarter of 2015. We are sure that these modern, luxurious facilities will be in tune to the... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Ofcourse, the location of the hotel is great! We decided to check in for an impromptu overnight stay for our anniversary, good thing there are still available rooms at Dusit. From booking the room through phone, to our arrival, and departure, everything was great. The kids enjoyed our stay. Plus, since the hotel is adjacent to glorietta and SM, we... More 

Was this review helpful? Yes
Dusit M, Resident Manager at Dusit Thani Manila, responded to this review

Dear Ron S, Thank you for the fantastic review. We are delighted you enjoyed your anniversary with us. We look forward to welcoming you back. Happy holidays! Yours in service, Jun Salvador Resident Manager More 

Berwick, Australia
Top Contributor
109 reviews 109 reviews
18 hotel reviews
65 helpful votes 65 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed 1 night as a stopover. Had high expectations but hotel failed to deliver in spades. Although had made the booking sometime before - on check in was informed that their was only two rooms available - smoking double or twin bed no smoking. No big deal - we took the No smoking - as we had requested. We were... More 

Was this review helpful? Yes
Dusit M, Resident Manager at Dusit Thani Manila, responded to this review

Dear 54Bulldogs, I appreciate that you took the time to share with us your constructive feedback regarding your recent stay in our hotel. I am sorry that the hotel did not meet your expectations on a number of product aesthetics. However, I am happy to share with you that the hotel is currently undergoing a major facelift which includes our... More 

cebu
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel for 5 nights and had a good stay despite its dated room. Upon entering the hotel , we were greeted by a nice, calming scent And the courteous staff. Check in was so swift and we were shown to our room immediately. The hotel is really safe and secure, guards checks your bags everytime you... More 

Was this review helpful? Yes
Dusit M, Resident Manager at Dusit Thani Manila, responded to this review

Dear FoxyCebu, It is a delight to know that you had an enjoyable experience and that the service provided to you was up to your expectation. I am pleased to confirm that we have started renovation to uplift the hotel both internally and externally. Our first 200+ rooms are currently under renovation and expected to complete early part of next... More 

Bundaberg, Australia
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 12 night including buffet breakfast. I really enjoyed staying here great location cross the road to great shopping, cinemas, restaurants. We also used the hotel gym, pool and day spa. The food was great with lots of variety and a BBQ cooking fresh meat as requested. The room had free wifi I was with my son... More 

Was this review helpful? Yes 1
Dusit M, Resident Manager at Dusit Thani Manila, responded to this review

Dear Tracyb0906, We truly appreciate you taking the time to share your thoughts about your recent stay with us. Thank you too for highlighting some of the notable aspects of our hotel that made your stay special; such as the pool, the gym, spa, our location and our All day Dining restaurant. Rest assured that your kind words will be... More 

Sagay City, Philippines
Top Contributor
115 reviews 115 reviews
45 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked a deluxe room for myself and an executive suite for my newlywed friends as my wedding gift for them. We were checked in just fine at around 2pm. My room was available right away. However, we were told the suite was not available until after an hour and a half. We had to leave at 3:20pm for MOA... More 

Was this review helpful? Yes
Dusit M, Director of Communications at Dusit Thani Manila, responded to this review

Dear Ferdinand L, We appreciate that you took the time to share with us your constructive feedback regarding your recent stay in our hotel. Your concern regarding the check-in and breakfast encounters was discussed with the team and we sincerely apologize for the inconvenience caused. We hope that you can give us an opportunity to regain your trust and loyalty... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Makati is where most of Manila's business is located and surprisingly it's one of the weakest in quality hotels though some of the best hotel chains exist there. Shangrila by far is the best in makati , however is not cheap. I usually stay at the Intercon which is the oldest hotel and is very visible in both rooms as... More 

Was this review helpful? Yes
Dusit M, Director of Communications at Dusit Thani Manila, responded to this review

Dear Praveen K, We appreciate you for taking the time to share your review of our hotel with the Trip Advisor community. In response to your comments, we are delighted to tell you that we are currently undertaking major improvement on our guestrooms, restaurants and public areas- all designed to uplift our property and to give a 5-star service to... More 

Montreal, Canada
Top Contributor
52 reviews 52 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was my first stay in the Philippines, I was a bit surprised to have a dog sniffing my suitcase when I first arrive at this hotel! Security is very alert, checking your bags every time you come back to the hotel. The entrance is great, beautiful! The restaurant is great, food is excellent. Rooms are nice, simple and clean.

Was this review helpful? Yes
Dusit M, Director of Communications at Dusit Thani Manila, responded to this review

Dear JoliannaK, Thank you for choosing Dusit Thani Manila as your home during your first visit to the Philippines and thank you for your kind words. Indeed, we also take great pride in our security, excellent service and warmth of our staff. Rest assured we will share your positive comments to the rest of our team. We look forward to... More 

Manila, Philippines
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

i had the pleasure of staying here at dusit thani with my mom for their office event. the hotel interior is very impressive. the staff that welcomed us was very warm and professional. we stayed at a junior suite. the room was very big. it had a simple yet lovely design which had a relaxing ambiance. the bed was clean... More 

Was this review helpful? Yes 1
Dusit M, Director of Communications at Dusit Thani Manila, responded to this review

Dear Julia B, Thank you for the superb review and we are glad you enjoyed your stay with us. We look forward to warmly welcoming you back to Dusit Thani the next time you visit Manila. Yours in service, Shariza Relova Director of Communications More 

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Additional Information about Dusit Thani Manila

Address: Ayala Center, Makati, Luzon 1223, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Dusit Thani Manila 4.5*
Number of rooms: 538
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Also Known As:
Dusit Thani Manila Hotel Makati
Dusit Thani Hotel Manila
Dusit Makati
Manila Dusit Thani Hotel
Dusit Hotel Makati
Dusit Thani Manila Makati, Metro Manila
Hotel Style:
#6 Spa Hotel in Makati
#7 Family Hotel in Makati
#7 Business Hotel in Makati
#8 Luxury Hotel in Makati

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