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Dusit Thani Manila

Ayala Center, Makati, Luzon 1223, Philippines
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Dusit Thani Manila
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Dusit Thani Manila
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1,145 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
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  • Chinese (Simplified) first
  • English first
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Tustin, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I only stayed for 1 night at this hotel on my way to Kyoto, Japan. From the time I was picked up at the airport to the time I was driven back to the airport the next day, I only experienced excellent service from my driver, hotel security personnel and front desk staff. The hotel lobby was huge, well lit... More 

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Melbourne, Australia
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is still under renovation, however from our room we couldn't hear any of the works. The location is good, walking distance to the shops and restaurants (Glorietta, Green Belt). Also reasonably close to the airport. Under an hour in Manila's horrible traffic. Check in and out was smooth and simple. The breakfast was good with plenty of options.... More 

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Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Rognrikki, Thank you for your review and for your kind recommendation of our hotel to our Trip Advisor community. Our property as you may have noticed is just a few minutes away from the airport. The traffic jam is something we still can't get used to everyday. Nevertheless, we look forward to your return, perhaps you might want to... More 

Abu Dhabi, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The staff is really exceptional. From the driver of the chauffeur to housekeeping, There is ongoing renovation but that is just fine. The restaurants serve the best food, Ambiance is great. They took care of my Mom's pre-check in. It was Christmas season then and they have a very nicely decorated lobby. My mom was in awe of this 5... More 

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Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Luzmarian29, Thank you for your review and comments following your recent stay with us and I am pleased that you have seen many advances of our property particularly our staff. For sure, we will come up with another exciting Christmas offers so we would love to have you back again and celebrate the festive season with us. Sincerely yours,... More 

Senior Contributor
21 reviews 21 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed here many times; the hotel is good (but only average comfort until the renovations are finalized...), staff friendly. I have to say it is a bit silly with the Thai welcome phrase (Sawadika=hello) uttered uninspirationally and intermittently by the staff (I live in Thailand); we are in Manila for heavens sake even if the hotel is franchised as... More 

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Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Sture442 Your feedback is highly valuable to us. Thank you for taking the time to share your comments on TripAdvisor. We look forward to you coming back and experiencing the further enhancements we will be introducing in the months ahead. High speed internet connection is also part of the refinement that we are doing not just in the rooms... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Have stayed here 3 times. Staff is friendly and the rooms are decent but are starting to look a bit tired in places. Buffet breakfast is awesome. Family always loves it there will ve heading back soon

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Jamiecracker, Thank you for the excellent rating. We would love for you to experience the newly renovated rooms and our all day dining restaurant set to open next month. Looking forward to your return. Sincerely yours, Bruno Cristol General Manager More 

Seoul, South Korea
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently, I stayed at Dusit Thani hotel in Manila. They had very caring and welcoming staff. The rooms were nice and had comfortable beds. The breakfast buffet was very good and had a wide range of options, from pancakes to sushi. They had a refreshing swimming pool, though it was a bit on the small side.

Was this review helpful? Yes 1
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Ariana R, Thank you for your glowing remarks and we would love to have you back. Sincerely yours, Bruno Cristol General Manager More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My family and I got to the hotel an hour later than the check-in time but we were told to wait another hour for our room. We were offered to stay at a smoking room in the meantime. We ended up waiting at the lobby instead since the entire floor reeked of smoke. An hour later, we finally got our... More 

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Janine A, Thank you for the feedback and allow me to apologize for the issues you encountered during your recent stay. Despite the current condition of the hotel, the inconvenience brought about by the renovation, it was a delight to know that you enjoyed your breakfast the next day. We sincerely wish for you to experience the new facilities... More 

Manila, Philippines
2 reviews
2 of 5 stars Reviewed 1 week ago

The room needs renovation as its very old. There was a fan machine to absorbed the smell of the carpet or the whole room but it was very noisy. The price of Php8,000+ is overpriced for an old room. We saw renovation in progress for other side of hotel, hope for good. The previous Dusit Thani I stayed before year... More 

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear 7veed7, Your feedback is highly valuable to us. Thank you for taking the time to share your comments on TripAdvisor. You maybe interested to know that Dusit Thani Manila prides itself with continuous changes and improvements. Underway are the renovations of 200 rooms and a new all day dining restaurant slated to open sometime in June. Trust that we... More 

Singapore, Singapore
Top Contributor
61 reviews 61 reviews
31 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My first time staying at Dusit and they have exceeded my expectation. Best part is the hotel have the lemon grass aroma throughout the hotel at the lobby and along the corridors. Very refreshing scent. Must try the Pad thai at their restaurant. Authentic.

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear LovetoDreamz, We are delighted to know that you had an enjoyable experience and that the service provided to you exceeded your expectation. Thank you for staying with us and we hope to have you back soon. Sincerely yours, Bruno Cristol General Manager More 

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