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Dusit Thani Manila

Ayala Center, Makati, Luzon 1223, Philippines
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Dusit Thani Manila
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Dusit Thani Manila
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1,150 Reviews from our TripAdvisor Community

Traveler rating
    372
    477
    183
    72
    46
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199
228
128
388
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (1150)
  • Mar-May only
    (311)
  • Jun-Aug only
    (262)
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    (250)
  • Dec-Feb only
    (327)
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Cambridge
Top Contributor
52 reviews 52 reviews
40 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We'd been booked here on our travel companies advice so had few expectations as it was just going to be a crash pad for an overnight stay.Most of the things already said we also found to be the case, easy transfer from the Airport welcoming lobby, helpful and attentive staff (even escorted in the lift), and as we'd arrived before... More 

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Mandeville1322, We appreciate you taking the time to share your thoughts about your recent stay with us. Thank you for highlighting some of the notable aspects of our hotel that made your stay special. We look forward to your next visit. Sincerely yours, Bruno Cristol General Manager More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I was upgraded to Executive Suite for my week-stay. Perks included: Airport transfers, lounge access, devoted check-in and check-out at the 16th floor. Free snacks and cocktails to guest and guests's guests. Breakfast at the lounge was sufficient but not as big as a spread in the buffet breakfast (1st floor)-- which could use an upgrade. The area is quite... More 

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Ayameme, Thank you for your review and comments and I am sorry that the condition of the hotel has affected your overall stay experience with us. With regard to your comments regarding the Club Lounge, it came to me as a surprise that it fell short of your expectation. Our Dusit Club Lounge is regarded as one of the... More 

Manila, Philippines
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was my first time on the grounds of this hotel, Although I did not stay the night or have a room the lobby, restaurant and pool area were fantastic. The hotel is very close to SM mall and other shopping venues. I was attending a networking event that was located poolside and the pool looked very inviting. Makes me... More 

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Kevin S, Thank you for the wonderful review and I am glad that you found the hotel and service exceeding your expectations and our facilities are to your liking. We look forward to to welcoming you back soon. Sincerely yours, Bruno Cristol General Manager More 

Quezon City, Philippines
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

What can improve: 1) The window of our room can be cleaner; 2) The restaurant can work on their customer service. 3) Under reno hotel showing it's age What they should have more: 1) Friendly staff. 2) Shout out to Jen Pelaez of front desk. A. From checking in she was very pro active, when there was a long queue... More 

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Vmarcx, Thank you for your feedback and I am pleased to say that we are currently undertaking major uplift of our guestrooms, public areas as well as the exterior which will include cleaning of the glass windows. I am certain that this will complement the service and friendliness of our staff and we look forward to welcoming you again.... More 

Tustin, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

I only stayed for 1 night at this hotel on my way to Kyoto, Japan. From the time I was picked up at the airport to the time I was driven back to the airport the next day, I only experienced excellent service from my driver, hotel security personnel and front desk staff. The hotel lobby was huge, well lit... More 

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Emet1224, Thank you for the positive comments and I am delighted to know that you had a pleasant experience during your recent stay with us. We look forward to welcoming you back in due course. Sincerely yours, Bruno Cristol General Manager More 

Melbourne, Australia
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is still under renovation, however from our room we couldn't hear any of the works. The location is good, walking distance to the shops and restaurants (Glorietta, Green Belt). Also reasonably close to the airport. Under an hour in Manila's horrible traffic. Check in and out was smooth and simple. The breakfast was good with plenty of options.... More 

Was this review helpful? Yes 1
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Rognrikki, Thank you for your review and for your kind recommendation of our hotel to our Trip Advisor community. Our property as you may have noticed is just a few minutes away from the airport. The traffic jam is something we still can't get used to everyday. Nevertheless, we look forward to your return, perhaps you might want to... More 

Abu Dhabi, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff is really exceptional. From the driver of the chauffeur to housekeeping, There is ongoing renovation but that is just fine. The restaurants serve the best food, Ambiance is great. They took care of my Mom's pre-check in. It was Christmas season then and they have a very nicely decorated lobby. My mom was in awe of this 5... More 

Was this review helpful? Yes 1
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Luzmarian29, Thank you for your review and comments following your recent stay with us and I am pleased that you have seen many advances of our property particularly our staff. For sure, we will come up with another exciting Christmas offers so we would love to have you back again and celebrate the festive season with us. Sincerely yours,... More 

Senior Contributor
21 reviews 21 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here many times; the hotel is good (but only average comfort until the renovations are finalized...), staff friendly. I have to say it is a bit silly with the Thai welcome phrase (Sawadika=hello) uttered uninspirationally and intermittently by the staff (I live in Thailand); we are in Manila for heavens sake even if the hotel is franchised as... More 

Was this review helpful? Yes 1
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Sture442 Your feedback is highly valuable to us. Thank you for taking the time to share your comments on TripAdvisor. We look forward to you coming back and experiencing the further enhancements we will be introducing in the months ahead. High speed internet connection is also part of the refinement that we are doing not just in the rooms... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Have stayed here 3 times. Staff is friendly and the rooms are decent but are starting to look a bit tired in places. Buffet breakfast is awesome. Family always loves it there will ve heading back soon

Was this review helpful? Yes 1
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Jamiecracker, Thank you for the excellent rating. We would love for you to experience the newly renovated rooms and our all day dining restaurant set to open next month. Looking forward to your return. Sincerely yours, Bruno Cristol General Manager More 

Seoul, South Korea
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently, I stayed at Dusit Thani hotel in Manila. They had very caring and welcoming staff. The rooms were nice and had comfortable beds. The breakfast buffet was very good and had a wide range of options, from pancakes to sushi. They had a refreshing swimming pool, though it was a bit on the small side.

Was this review helpful? Yes 2
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Ariana R, Thank you for your glowing remarks and we would love to have you back. Sincerely yours, Bruno Cristol General Manager More 

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Club Deluxe Room with Armchair (41)
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Club Executive Suite (52)
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Club Executive Suite with Spacious Bathroom (50)
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