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Dusit Thani Manila

4.5 of 5 Ayala Center, Makati, Luzon 1223, Philippines
#11 of 66 hotels in Makati
959 Reviews 4 of 5 stars
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Dusit Thani Manila
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Dusit Thani Manila
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959 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (182)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Los Angeles, California
Top Contributor
61 reviews 61 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Dusit is a solid hotel. The location is nice, across the street from Glorieta Mall. The two best things about the hotel are the customer service, and the breakfast. Every employee here is professional and friendly. The breakfast buffet is outstanding. Only the Manila hotel has a better breakfast buffet. The rooms are above average size, but need refurbishment. The... More

Was this review helpful? Yes 1
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Csalonga89 Thank you for the wonderful comments following your stay with us. We shall endeavor to improve our breakfast buffet and hope we can eclipse others and make ours the best in Manila. We look forward to you welcoming you back. Yours sincerely Alex Willats General Manager More

Senior Contributor
42 reviews 42 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We always pay a visit to Philippines every year and we have tried many reputable hotels around this particular area. Numerous good restaurants are situated in Greenbelt which we could meet up our friends easily while my wife always enjoys the shopping experience in Glorietta. Check in is fast and efficient, concierge is fluent in both english and chinese. The... More

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Vanadiumho Thank you for the great review and I have noted your comment on the strength of the scenting we have in the lobby of the hotel. We have adjusted this and hope that it will be more amenable to you the next time you visit. We look forward to welcoming you back. Yours sincerely Alex Willats General Manager More

Makati, Philippines
Top Contributor
57 reviews 57 reviews
44 hotel reviews
94 helpful votes 94 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Being able to go to different sorts of hotel around the metro, I have been to almost all the reputable hotels in the metro and am looking forward to our stay here, however, I was very much disappointed. The room is very old and is definitely showing its age. Upon arriving, no one was outside to help us with the... More

Was this review helpful? Yes 1
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Time_traveler_123 Thank you for your review and I am sorry that you did not enjoy stay experience. It is most certainly not the memory one wishes for any guest to leave with. We are currently in the process of renovating fully in excess of 200 guest rooms which will include all new bathrooms as well as additional features within... More

Switzerland
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I've stayed here before flying back to CH as I like the location,although some things from the bathroom were quite old & need replacing.Just like the shower top & the bath tub was not that clean enough.I checked in fine.The only thing I didn't like during my stay was the Chef in the kitchen during breakfast.He seemed to accommodate the... More

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Tintincute Thank you for your review and please allow me to apologise for the issue of attitude of our Chef during the breakfast service. We certainly do not favour international travelers over our local residents and we will be sure to remind all staff to treat each of our guests with the same level of attention, courtesy and dignity... More

Quezon City, Philippines
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a night with friends and tried Devarana Spa (which I also reviewed) on the night of our stay. The staffs are very helpful and courteous to everyone inside the hotel, the warm smiles and thai greeting that they gave us is uniquely Dusit Thani. The rooms are properly lit and cleaned, there are current renovations inside the... More

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear MyGillian Thank you for the great review and the tip and comments have been well noted. We look forward to you coming back and experiencing the further enhancements we will be introducing in the months ahead. Yours sincerely Alex Willats General Manager More

Makati
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I'm a repeat customer and I cannot ask for more since I'm very much satisfied with my overall hotel experience. From the time I inquired over the phone about the weekend rate,the staff was accommodating enough to offer me the Prince and Princess Package, which I availed of. Upon checking in, I was offered a room upgrade to Executive Suite... More

Review collected in partnership with Dusit Worldwide Co. Ltd

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Cherry D Thanks for the first class review and we will share your comments and suggestions. We look forward to you coming back in the near future and a small tip if you are having friends visit you at the hotel why not upgrade to an Executive Suite for that little bit more space to entertain in and enjoy... More

Weybridge
1 review
2 of 5 stars Reviewed 2 weeks ago

Stayed in Dusit Manila several times in last 15 months. Staff are fine, but the hotel is old with terrible airconditioning system - no functioning temperature control, and room very hot/humid;visit by hotel engineering made no difference Rooms are dirty [you can't walk bare footed in the room as the carpets are very dirty] due to dust from airconditioning vents/poor... More

Review collected in partnership with Dusit Worldwide Co. Ltd

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Armen1 Thank you for your recent review and I am sorry that on this occasion you did not enjoy your stay experience as has been in the past. Indeed, we are making numerous improvements to the hotel during this time in order to restore the property and I apologise for any disturbance caused during your visit. It is always... More

Manila, Philippines
1 review
1 of 5 stars Reviewed 2 weeks ago

This was supposed to be a 5-star hotel but after I checked in, I saw some cockroaches underneath the tables in the room. There was also a dead cockroach on the toilet. I immediately asked the front desk to change me to another room but they refused to do so because they claim they are fully booked. Their only solution... More

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear John S I am sorry to read that you encountered a pest upon your recent stay with us and that due to the full hotel we were unable to provide an alternative room for you to move to. I have shared this with our Management Team and also our external Pest Control company to ensure that all areas are... More

Quezon City, Philippines
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Dusit Thani Hotel is strategically located in the Makati Business District. It is just across Glorietta Mall and SM Deparrtment Store. It is also a few walks away from the MRT and EDSA High Way, the main thoroughfare of the Metro Manila. The hotel i also a few minutes away for the domestic and international airport. Across the hotel is... More

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Zenizen111 Thank you for the great review of the hotel and our location in Makati which ranks among the top places to stay in the city. I am delighted the staff shone through in the service they provided and we look forward to your returning the next time you are in Makati for a visit. Yours sincerely Alex Willats... More

Lake Oswego, Oregon
1 review
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at the Dusit Thani in Makati and was blown away from the moment I was greeted at the airport with a hotel car and driver. I arrived after a 14 hour flight from San Francisco at 4 am. When I pulled up to the hotel there were 4 men in uniform to welcome me by my name... More

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Newsbeatmakati Thank you for the wonderful review following your stay with us and I am so pleased to read that you enjoyed the Club floor rooms and lounge as well as the warmth of the staffs during your visit. We look forward to your returning to us soon. Yours sincerely Alex Willats General Manager More

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Additional Information about Dusit Thani Manila

Address: Ayala Center, Makati, Luzon 1223, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Dusit Thani Manila 4.5*
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Also Known As:
Dusit Thani Manila Hotel Makati
Dusit Thani Hotel Manila
Dusit Makati
Manila Dusit Thani Hotel
Dusit Hotel Makati
Dusit Thani Manila Makati, Metro Manila

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Amenities

Hotel Style
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Hotel Class
Official Description (provided by the hotel)
Dusit Thani Manila is situated in the heart of the Philippines’ premiere financial district located 25 minutes from the Ninoy Aquino International Airport, 15 minutes away from the country’s major convention centers, right-at-the-doorstep shopping malls and entertainment centers. With 538 guest rooms and suites, 11 meeting and banqueting rooms for up to 1,000 persons, seven bars and restaurants – Basix, Benjarong, Dusit Gourmet, Pool Bar, Lobby Lounge, Tosca and Umu; DFiT Fitness Center and Devarana Spa. ... more   less 
Number of rooms
538

Questions & Answers

Questions? Get answers from Dusit Thani Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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