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All 66 Makati hotels

Dusit Thani Manila

4.5 of 5 Hotel   |   Ayala Center, Makati, Luzon 1223, Philippines
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Dusit Thani Manila
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Ranked #11 of 66 hotels in Makati
A recent review
5 of 5 stars reviewed 2 days ago
Cherry D Makati
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951 people have reviewed this hotel

Traveler rating
    308
    400
    148
    57
    38
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152
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
Date | Rating
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English first
Makati
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I'm a repeat customer and I cannot ask for more since I'm very much satisfied with my overall hotel experience. From the time I inquired over the phone about the weekend rate,the staff was accommodating enough to offer me the Prince and Princess Package, which I availed of. Upon checking in, I was offered a room upgrade to Executive Suite... More

Review collected in partnership with Dusit Worldwide Co. Ltd

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Cherry D Thanks for the first class review and we will share your comments and suggestions. We look forward to you coming back in the near future and a small tip if you are having friends visit you at the hotel why not upgrade to an Executive Suite for that little bit more space to entertain in and enjoy... More

Weybridge
1 review
2 of 5 stars Reviewed 3 days ago NEW

Stayed in Dusit Manila several times in last 15 months. Staff are fine, but the hotel is old with terrible airconditioning system - no functioning temperature control, and room very hot/humid;visit by hotel engineering made no difference Rooms are dirty [you can't walk bare footed in the room as the carpets are very dirty] due to dust from airconditioning vents/poor... More

Review collected in partnership with Dusit Worldwide Co. Ltd

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Armen1 Thank you for your recent review and I am sorry that on this occasion you did not enjoy your stay experience as has been in the past. Indeed, we are making numerous improvements to the hotel during this time in order to restore the property and I apologise for any disturbance caused during your visit. It is always... More

Manila, Philippines
1 review
1 of 5 stars Reviewed 3 days ago NEW

This was supposed to be a 5-star hotel but after I checked in, I saw some cockroaches underneath the tables in the room. There was also a dead cockroach on the toilet. I immediately asked the front desk to change me to another room but they refused to do so because they claim they are fully booked. Their only solution... More

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear John S I am sorry to read that you encountered a pest upon your recent stay with us and that due to the full hotel we were unable to provide an alternative room for you to move to. I have shared this with our Management Team and also our external Pest Control company to ensure that all areas are... More

Quezon City, Philippines
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Dusit Thani Hotel is strategically located in the Makati Business District. It is just across Glorietta Mall and SM Deparrtment Store. It is also a few walks away from the MRT and EDSA High Way, the main thoroughfare of the Metro Manila. The hotel i also a few minutes away for the domestic and international airport. Across the hotel is... More

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Zenizen111 Thank you for the great review of the hotel and our location in Makati which ranks among the top places to stay in the city. I am delighted the staff shone through in the service they provided and we look forward to your returning the next time you are in Makati for a visit. Yours sincerely Alex Willats... More

Lake Oswego, Oregon
1 review
5 of 5 stars Reviewed 6 days ago NEW

I recently stayed at the Dusit Thani in Makati and was blown away from the moment I was greeted at the airport with a hotel car and driver. I arrived after a 14 hour flight from San Francisco at 4 am. When I pulled up to the hotel there were 4 men in uniform to welcome me by my name... More

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Newsbeatmakati Thank you for the wonderful review following your stay with us and I am so pleased to read that you enjoyed the Club floor rooms and lounge as well as the warmth of the staffs during your visit. We look forward to your returning to us soon. Yours sincerely Alex Willats General Manager More

Mumbai, Maharashtra, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago

I stayed at this property in Jan this year. It was a good experience. The most important thing was that it was in my budget as I was on an official trip to Phillipines. Rooms were bid enough for one person with an option of four different views (thanks to the cross shaped design of the building). The staff was... More

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Theshaks Thank you for the recent review and I am delighted that you enjoyed your stay and visit to Manila. Thank you also for the recommendation of our Indian Chef in our Basix restaurant. We shall be opening a new All Day Dining restaurant in due course, The Market Kitchen which will feature additional Asian stations and winder variety... More

Fayetteville, North Carolina
Reviewer
4 reviews 4 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff was very friendly, the rooms were very clean and everything worked. Upgrade was offered and prices were very good compared to service. Only wish there was more potable water in rooms. Everything was excellent and the breakfast buffet had great selection for all.

Review collected in partnership with Dusit Worldwide Co. Ltd

Was this review helpful? Yes 1
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Richard H Thank you for your review and comments regarding the potable drinking water in the guestrooms. We have noted this and should you require further bottles on your next stay please let our housekeeping team know so that they can provide you with additional bottles. Yours sincerely Alex Willats General Manager More

UK
Top Contributor
63 reviews 63 reviews
56 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very nice hotel, a bit dated but we had a pleasant stay. Staff were very friendly and the lobby in particular is very smart. Location wise, it depends what you want from Manila. The hotel is ten steps away from a massive shopping mall, full of restaurants and attractions so if that is your thing it is... More

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Jackie B Thank you for the great review following your recent stay with us. We have noted your comments regarding the age of the building and in line with these we are making some renovation improvements to uplift and restore the hotel in a number of areas to include guestrooms, public areas and our restaurants as well as the... More

Pontianak, Indonesia
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I was booked to this hotel by my customers, they are dusit thani club member. I was picked up by the hotel at the airport and when i got off at the hotel lobby i was greeted by my name. It was a nice touch. Went straight to the top floor for member check in and everything was smooth quick... More

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Rudy S Thank you for the great review following your recent stay and we hope you will visit us again the next time you are in Manila. Yours sincerely Alex Willats General Manager More

Hong Kong, China
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Dusit Club Manila is one of the best. Staff are very helpful. Thanks to Dusit Club Manager Kristine for all the arrangements. Thanks to Jenn , executive representative, who patiently waited and guided us during our arrival and check-in.

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Karekare1201 It was great to have you with us again and so pleased to read that the standard of service was consistent with your previous visits. We look forward to seeing you back with us again in the near future on the Club floor! Yours sincerely Alex Willats General Manager More

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Additional Information about Dusit Thani Manila

Address: Ayala Center, Makati, Luzon 1223, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Dusit Thani Manila 4.5*
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Also Known As:
Dusit Thani Manila Hotel Makati
Dusit Thani Hotel Manila
Dusit Makati
Manila Dusit Thani Hotel
Dusit Hotel Makati
Dusit Thani Manila Makati, Metro Manila

409 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Spa Hotel in Makati #7 Business Hotel in Makati #7 Luxury Hotel in Makati #8 Family Hotel in Makati #10 Romantic Hotel in Makati
Hotel Class
Official Description (provided by the hotel)
Dusit Thani Manila is situated in the heart of the Philippines’ premiere financial district located 25 minutes from the Ninoy Aquino International Airport, 15 minutes away from the country’s major convention centers, right-at-the-doorstep shopping malls and entertainment centers. With 538 guest rooms and suites, 11 meeting and banqueting rooms for up to 1,000 persons, seven bars and restaurants – Basix, Benjarong, Dusit Gourmet, Pool Bar, Lobby Lounge, Tosca and Umu; DFiT Fitness Center and Devarana Spa. ... more   less 
Number of rooms
538

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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