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Dusit Thani Manila

Ayala Center, Makati, Luzon 1223, Philippines
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Dusit Thani Manila
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Dusit Thani Manila
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1,195 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (229)
Date | Rating
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  • English first
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  • Thai first
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  • All months
    (1195)
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    (311)
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Los Angeles, California
Level Contributor
135 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Last May we stayed at Dusit for 7 days total. We had such a positive experience a few years ago we decided to come back. Perfect location, with the mall just across the street providing plenty of shopping and food choices. Very secure and we felt safe the whole time. Staff is friendly, courteous and professional. Buffet breakfast was excellent... More 

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Berlin
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a huge, classy hotel with plenty of modern amenities and very good service. The rooms are a bit dated but everything else makes up for it. Located in the business district, it does tend to be loud. Especially in the mornings when the traffic starts flowing. The star attraction of this hotel is the breakfast buffet. Make sure... More 

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Deepbluesand, Thank you for the great review and comments on our breakfast buffet. We can't wait to unveil our new all-day dining restaurant, for sure you'll love this even more. We look forward to your return, Sincerely yours, Bruno Cristol General Manager More 

Singapore, Singapore
Level Contributor
6 reviews
3 of 5 stars Reviewed 2 days ago NEW

Stayed for 4 nights in July 2015, 2 of which were for business and decided to extend my stay as I had not visited Manila in 4 years. The location is superb - right next to SM Mall, and pretty much across the road from Glorietta Mall. Whilst I was staying there, they were renovating part of the hotel. I... More 

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Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Malst3r, Thank you for your review and I am glad that you found our hotel, service and location within your expectation. We look forward to be of service to you again in the near future. Sincerely yours, Bruno Cristol General Manager More 

Manila
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My family stayed in a club twin room. The rooms are similar to their deluxe rooms, but the floor is higher and closer to the Dusit Club. The beds are so comfortable. We had a good night sleep and the kids really enjoyed their stay. The location is superb because of its location just next to SM Makati mall. We... More 

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Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear kaze, We truly appreciate you taking the time to share your thoughts about your recent stay with us. It is a delight to know that you had an enjoyable experience and that the service provided to you was up to your expectation. We will definitely share your blogsite to the team and we appreciate you writing on it too.... More 

Makati, Philippines
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed 2 nights last June 2015, hotel is centrally located close to everything, shopping malls and transportation with an easy access to various restaurants. The location is very safe you can walk even late night, security is a plus. Rooms are comfortable and clean with a strong internet access. The hotel has its own restaurants they have Japanese, Thai... More 

Was this review helpful? Yes 1
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Jobzkee, Thank you for your feedback. I will share your comments with our team and we look forward to your return in due course. Sincerely yours, Bruno Cristol General Manager More 

Melbourne, Australia
Level Contributor
15 reviews
10 hotel reviews
3 of 5 stars Reviewed 1 week ago NEW via mobile

This was my third stay, reliable and solid. Desperately needs an update, things are falling apart or worn out. They are currently doing works ( not sure on what), so a bit of noise, building smells and hot in the corridors on the floor I was on. Every day I would come back to my room, temp set to 10... More 

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Bec M, Thank you for the review following your stay with us. Please allow me to apologize for the inconveniences brought about by the renovation and the condition of the room where you stayed. We certainly agree that these aspects needs to be addressed and this is exactly what we are doing now. The all guest rooms will be... More 

11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked here for our Graduation Ball, way way back 2010. Rooms are very clean, Good guess service. Security? Excellent. They have K9 units all around the hotel. the location of the hotel is very ideal, (near malls, business/office buildings, banks). Very nice hotel to stay. now, 2015 the hotel is under renovation for some upgrades.

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear KimsonLee C, Thank you for the glowing review. He hope to have you back again and perhaps experience the newly renovated rooms and our new all day dining restaurant, The Pantry. These, we expect to open next month. Once again thank you and we look forward to your return. Sincerely yours, Bruno Cristol General Manager More 

Buenos Aires, Argentina
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The Dusit clearly evokes the grandeur of days past, however today it feels a little dated. While the staff are extremely friendly and the stay is ok the hotel clearly needs an update. That being said they are undergoing renovations, and while there was construction on my floor I did not have ANY issues with noise or being disturbed by... More 

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Carolinacorral, Appreciate your feedback. As you had pointed out and in light of the age of the building we are undertaking an extensive programme of renovation which will encompass all areas of the hotel, from the guest rooms to the public areas. We are excited to launch the newly renovated rooms which has the Thai influence but with a... More 

Metro Manila, Philippines
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Dusit Thani hotel would be a place where the family would dine for celebrations either in Benjarong or Basix restaurants. It was our second stay in this hotel. We stayed for 2 nights, triple sharing. Unfortunately, there is now much to be desired in amenities and service. We were originally booked for the deluxe room with 2 beds. The triple... More 

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear TataSales, Your feedback is highly valuable to us. Thank you for taking the time to share your comments on TripAdvisor. Allow me to apologize for the issues you encountered during your stay. I have asked my housekeeping team to look into the room you mentioned and really look into the details to avoid further inconvenience to our future guests.... More 

Singapore, Singapore
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Rooms- spacious, comfortable but not luxurious. The tv was incredibly tiny for our room. Took us back in time. The kettle in the room was stinking, which the staff replaced. Location is great. Close to the airport and not very far from malls, intramuros nd other tourist spots in manila. Club lounge made our stay worth while, with free food... More 

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Niteeg, Thank you so much for taking the time to share your constructive feedback following your recent stay with us. Dusit Thani Manila, as you may have noticed is currently doing major renovation in different areas to enhance our guests stay experience. We hope that you will give us another opportunity to be of service to you again. Sincerely... More 

Hotel Review Summarization

What travelers say

  • Breakfast buffet(5)
  • Club lounge(5)
  • Great location(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Club Deluxe Room with Armchair (41)
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Club Deluxe Room with Loveseat (37)
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Club Executive Suite (52)
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Club Executive Suite with Spacious Bathroom (50)
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The Hotel (42)

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Other (11)
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