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All 64 Makati hotels

Dusit Thani Manila

4.5 of 5 Hotel   |   Ayala Center, Makati, Luzon 1223, Philippines
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Dusit Thani Manila
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75%
Ranked #12 of 64 hotels in Makati
A recent review
3 of 5 stars reviewed 2 days ago
G & P T Guam, Usa
  • Overview
  • Reviews (928)
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928 people have reviewed this hotel

Traveler rating
    297
    392
    147
    55
    37
See reviews for
148
179
112
324
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Guam, Usa
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

We frequently stay in Dusit and have celebrated two special occassions in the hotel. We've always liked the service in the hotel but in our recent stay we were disappointed with how front desk staff treated us. Although prices are lower compared to newer hotels in the area, we are thinking of booking in the newer hotels becuase the service... More

Review collected in partnership with Dusit Worldwide Co. Ltd

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Makati
1 review
5 of 5 stars Reviewed 3 days ago NEW

An excellent place to stay as a traveller. All of the staff from the moment you step one foot inside the hotel till you check out was tremendously exceptional. Not to mentions couple of staffs who gave an extra mile,services, excedded my expectation. Kristine Musni from Club Lounge, an asset to the company is beyond comparable, not to mention Joan... More

Review collected in partnership with Dusit Worldwide Co. Ltd

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Johnny C Thank you for the wonderful review and recognition of several of our associates who stood out for you during your latest visit. In regards to your tip on loyalty I urge you if not already to join our Dusit Gold Card scheme which provides you with added benefits, promotions and discounts across the group of hotels in... More

Makati
1 review
3 of 5 stars Reviewed 3 days ago NEW

1.) need to change the room because bad smelling (room dryer already present) 2.) air condition and fan speed is much too cold & windy 3.) to shower in a bathtube with a curtain is not state of the art

Review collected in partnership with Dusit Worldwide Co. Ltd

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Jen S Thank you for your review and rest assured we have shared your comments and will be addressing these. We are now under renovation of our guestrooms and anticipate the first being back for our guests later in the year. Please check our website for regular updates and we look forward to welcoming you back in the near... More

Greenacres, Florida
Top Contributor
108 reviews 108 reviews
11 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I attend a seminar for hotel restaurant association member. I like there lobby lounge and the bar. My only suggestion they need to put a buffet style restaurant, because mostly there food is Thai food. But the service good, front desk was polite.

Was this review helpful? Yes
MyriamMatayat, General Manager at Dusit Thani Manila, responded to this review

Dear mj_2669 Thank you for the wonder4ful review and I am delighted the children thoroughly enjoyed their stay and that the staff made a fuss of them whilst they were with us. I look forward to your returning the next time you are in Manila. Yours sincerely Alex Willats General Manager More

Makati
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have stayed in thi hotel many times and this time was still a great experience. I was with my kids even though this was a business trip (as my kids are on holidays and my husband is also overseas) and they have made sure that my kids are comfortable as well

Review collected in partnership with Dusit Worldwide Co. Ltd

Was this review helpful? Yes
MyriamMatayat, General Manager at Dusit Thani Manila, responded to this review

Dear Barbara E Thank you for the great review and we look forward to your returning to Dusit Thani the next time you are in Makati. Yours sincerely Alex Willats General Manager More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I have been visiting & staying in this hotel for more than ten years, 4 to 5 times a year. My recent stay is 14July14 to 19July and stayed in a Junior Suite. I must say the staff never fail to impress me with their smile, jovial attitude, enthusiasm, attention and care. Excellence friendly staff at Front Desk , Concierge... More

Was this review helpful? Yes 1
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Trevor, Thank you for your loyal patronage and for the excellent review following your recent stay with us. Your feedback has been more gratifying and this will certainly encourage us to continue to excel and offer genuine service to all our valued guests. We hope to have you back again soon. Yours sincerely, Alex Willats General Manager More

Contributor
19 reviews 19 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Located in a busy district,rooms are clean,however,toilet aint bright enough. Was staying in their suite and since it was my first visit to makati so i was expecting something better for the price i paid. Nothing impressive though,might stay again for the location.

Was this review helpful? Yes 2
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Urgenta, Thank you for your feedback and we are sorry to hear that you found our property below par following your recent stay with us. We have currently 200 rooms under an intensive renovation to improve the facility of our guests and we urge you to return to us to experience the new room later this year. Yours sincerely,... More

Sagay City, Philippines
Top Contributor
89 reviews 89 reviews
37 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked an executive suite for a price way more affordable than a deluxe room in the nearby Shangri-La. It was a great room with complete amenities. When I booked on the website, there was an option "Executive Suite Twin" so I took that option thinking it had twin beds. But when we checked in, I was informed all suites... More

Was this review helpful? Yes 1
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Ferdinand L, We appreciate that you took the time to share with us your constructive feedback regarding your recent stay in our hotel. Indeed, majority of our Executive Suites are configured with King size beds, we also have commence the extensive room renovations recently, consequently, we have limited Executive Suite Twin. in reference to your other concerns, the hotel... More

Sydney, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This 5 star hotel was amazing, it has everything a 5 star place should have and more. The staff members were always friendly and polite, our rooms were always clean and spotless and the service was incredible. Particularly by this lovely woman by the name of Sharon Gan who was very quick to accommodate us to all our needs. She... More

Was this review helpful? Yes 3
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Soda D, It is a delight to know that you had an enjoyable experience and that the service provided to you was up to your expectation. Rest assured we are going to share your glowing commendation with our Ms. Sharon Gan. We definitely look forward to welcoming you back. Yours sincerely, Alex Willats General Manager More

Sydney, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My first time I stayed here was in 2009 and was amazed with the service and treatment from all the friendly staff. Came back for a holiday again and of course I stayed here (July 2014), the buffet breakfast was amazing, all the staff were very friendly and always greeted everyone with the warmest smiles. I love coming back here... More

Was this review helpful? Yes 2
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Odie G, We truly appreciate you taking the time to share you thoughts about your recent stay with us. Your kind words regarding the hotel are highly appreciated. Guest’s satisfaction of our guests is our main priority and we are glad that you appreciate this gesture. Rest assured we will share your positive comments with our Ms. Sharon Gan.... More

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Additional Information about Dusit Thani Manila

Address: Ayala Center, Makati, Luzon 1223, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Dusit Thani Manila 4.5*
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Also Known As:
Dusit Thani Manila Hotel Makati
Dusit Thani Hotel Manila
Dusit Makati
Manila Dusit Thani Hotel
Dusit Hotel Makati
Dusit Thani Manila Makati, Metro Manila

402 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Spa Hotel in Makati #7 Business Hotel in Makati #8 Luxury Hotel in Makati
Hotel Class
Official Description (provided by the hotel)
Dusit Thani Manila is situated in the heart of the Philippines’ premiere financial district located 25 minutes from the Ninoy Aquino International Airport, 15 minutes away from the country’s major convention centers, right-at-the-doorstep shopping malls and entertainment centers. With 538 guest rooms and suites, 11 meeting and banqueting rooms for up to 1,000 persons, seven bars and restaurants – Basix, Benjarong, Dusit Gourmet, Pool Bar, Lobby Lounge, Tosca and Umu; DFiT Fitness Center and Devarana Spa. ... more   less 
Number of rooms
538

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