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Dusit Thani Manila

Ayala Center, Makati, Luzon 1223, Philippines
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Dusit Thani Manila
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Dusit Thani Manila
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1,124 reviews from our community

Traveler rating
    370
    462
    176
    70
    46
See reviews for
190
224
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380
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (1124)
  • Mar-May only
    (285)
  • Jun-Aug only
    (262)
  • Sep-Nov only
    (250)
  • Dec-Feb only
    (327)
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Sg
Top Contributor
119 reviews 119 reviews
36 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed yesterday NEW

Hotel overall was old but well maintained. Service staff were friendly and helpful. The gym is fully equipped and spacious. However the only huge disappointment was a lack of english premier league live soccer. This is a must for foreign tourists. Please take this into consideration. Thank you very much!

Was this review helpful? Yes
London
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is undergoing renovations and only a small handful of the rooms had been renovated before our visit. We were lucky enough to know this and to email to ask for a renovated room, as my partner would be spending time in the room while I was at a conference. The room was beautiful and the service standards are... More 

Was this review helpful? Yes 3
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Xen0phile, Thank you for sharing your comments on Trip Advisor following your recent stay with us. We look forward to welcoming you back and hope that you will experience and be pleased with the many enhancement that we are doing in our property. Until your next visit... Sincerely yours, Bruno Cristol General Manager More 

Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Enjoyed my stay in the hotel, although it is an old hotel,built almost 20 years ago, the level of maintenance was good. The staff was very courteous all-round, all the staff members that I was served by did an excellent job. They were well trained, very polite and helpful.

Review collected in partnership with Amoma.com

Was this review helpful? Yes 3
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Sadeq R, It is a delight to know that you had an enjoyable experience and that the service provided to you was up to your expectation. It would be our pleasure to be of service to you again in the future. Sincerely yours, Bruno Cristol General Manager More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

After checking in, we wanted to take a shower and noticed that there were no towels at all. We called the room service department and they replied to supply us with towels. After waiting for 30 mins, we called again and same reply was received. We waited again for another 30 mins but still no towels. We decided to call... More 

Was this review helpful? Yes 3
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Elvin M, Thank you for the review following your recent stay with us and please accept my apologies for the inconsistency of the service provided to you. Not having a towel in your room is unacceptable. Rest assured this is not a common practice for our property and I have discussed this with our team to avoid the same... More 

Cotabato City, Philippines
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been staying since 2010 and stay 4 times a year in this wonderful hotel. We initially chose this hotel because of the location which is accessible to the nearest malls. But now, it is not only the location that keeps us coming back but all the people that works in the hotel are so nice and friendly. They... More 

Was this review helpful? Yes 1
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Ma Teresa A, Thank you for the great review and comments on our staffs’ impeccable service. Rest assured we will share your commendations to both Mark and Jan. I am also delighted to see that you have remain loyal to our property and you are coming back in November. We look forward to your return. Sincerely yours, Bruno Cristol... More 

Hong Kong, China
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My title sums it all. Loved their breakfast with a large spread. Perfectly located if you want to be near the shopping and dining area, had the landmark, greenbelt and sm malls all stones throw away. The staff were really friendly and happily changed our rooms as the first room given had a funny smell due to renovation works

Was this review helpful? Yes 1
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear PLB15, Thank you for review and comments following your recent stay with us. I am pleased that you have seen and noticed many advantages not just in the location but also the warmth and friendliness of our staff. We look forward to welcome you back once again in the near future. Sincerely yours, Bruno Cristol General Manager More 

Colchester, United Kingdom
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stayed here on a stop over. like many other guests checking was good and the staff were helpful. The rooms were clean and tidy. The breakfast was all you could wish for it had everything you wont. would stay again

Was this review helpful? Yes 1
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear lostboy2, We appreciate you for taking the time to share your review of our hotel with the trip advisor community. We look forward to welcome you back once again in the near future. Sincerely yours, Bruno Cristol General Manager More 

Canberra, Australian Capital Territory, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in the Dusit thani twice while in the Philippines and both times it was just perfect. The staff are just so lovely, friendly and welcoming!! There were renovations while we stayed but they were only during the day and we barely heard any noise if we were at the hotel. The pool area is gorgeous! The location of... More 

Was this review helpful? Yes 1
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Nicole O, Thank you for highlighting some of the notable aspects of the hotel and for leaving an excellent review on Trip Advisor. We thank you for your support and look forward to welcoming you back. Sincerely yours, Bruno Cristol General Manager More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Welcoming, friendly always a great home away from home. Although under timely renovations I can highly recommend this as a great place to stay, where nothing seems to be a problem. Centrally located so you can do all the tourist things and or shopping with SM and Ayala Malls next door. Can't wait to come back and stay again😃

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Todd D, Thank you for your kind recommendation and we look forward to your return. Sincerely yours, Bruno Cristol General Manager More 

Hamilton, Bermuda
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is one of my favorite hotels in Makati. Very clean and the service is superb. During our stay, a renovation was ongoing but they somehow kept the noise level at a minimum we hardly noticed it. Breakfast was excellent, both food selection and taste are above average. Only negative thing was the waitress serving coffee was not very helpful.... More 

Was this review helpful? Yes
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Thebeancounter8, Thank you for leaving a glowing remarks on Trip Advisor following your recent stay with us. We will definitely share your excellent review to the rest of the team. We hope to have you back soon and experience the new rooms and our new all-day dining restaurant. Sincerely yours, Bruno Cristol General Manager More 

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